Microsoft Teams

By Microsoft

4.4/5(19,391)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams very easy to use, enhancing daily communication and collaboration across different platforms effortlessly. (969 mentions)
Users find team collaboration seamless with Microsoft Teams, integrating meetings, chats, and file sharing efficiently. (896 mentions)
Users find Microsoft Teams to be a superb tool for communication, enhancing collaboration through integrated features and organization. (677 mentions)
Users value the easy file sharing in Microsoft Teams, enhancing collaboration and streamlining communication across teams. (591 mentions)
Users value the easy communication features of Microsoft Teams, enhancing collaboration and availability awareness among team members. (584 mentions)
Users often experience slow loading with Microsoft Teams, especially when using multiple applications or during video meetings. (418 mentions)
Users experience performance issues with Teams, including high resource consumption and difficulties in low-bandwidth situations. (299 mentions)
Users report the user interface can be overwhelming and slow, complicating their navigation and experience during usage. (261 mentions)
Users often face connectivity issues with Microsoft Teams, particularly during low-bandwidth situations disrupting their experience. (224 mentions)
Users experience performance delays with Microsoft Teams, leading to frustration, particularly on older machines and low-bandwidth connections. (181 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (19,391)

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Microsoft Teams Reviews (19,391)

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4.4
19,391 reviews
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VISHAL G.
VG
VISHAL G.
Senior Software Engineer
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy, Reliable Collaboration with Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

Microsoft Teams is easy to use and has a clean interface for chatting, video meetings, and sharing files. I like that it works well with Outlook, Word, Excel, and other Microsoft 365 apps, so everything is available in one place.

The platform performs well for daily communication and collaboration. It has helped my team stay connected while working remotely, and features like screen sharing, meeting recordings, and AI-powered meeting summaries save time and improve productivity.

Overall, Microsoft Teams offers good value for businesses that already use Microsoft 365. It's easy to get started, reliable for day-to-day work, and the support and regular updates continue to improve the overall experience. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can sometimes feel cluttered when there are many teams, channels, and notifications. It takes time to keep everything organized.

The desktop app can occasionally be slow and use more memory than expected, especially during long meetings or when multiple apps are open.

The search feature could also be improved, as finding older messages or files is not always quick. Despite these issues, it is still a reliable collaboration tool. Review collected by and hosted on G2.com.

Rakesh A.
RA
Rakesh A.
Senior Project Associate
Enterprise (> 1000 emp.)
"One Platform to Rule Teamwork"
5/5
What do you like best about Microsoft Teams?

A few specific things stand out:

Threaded conversations inside channels keep discussions tied to projects or teams, so information is easier to find later than in long email chains.

Deep Microsoft 365 integration is genuinely useful — editing Word, Excel, PowerPoint, or SharePoint files directly in Teams saves a lot of context switching.

Meetings are tightly integrated with chat, calendars, recordings, transcripts, and notes. Being able to search meeting transcripts later is a huge productivity boost.

Cross-device continuity is solid. You can move between desktop, mobile, and web without losing much workflow.

Collaboration features like co-authoring documents and persistent chat make remote teamwork feel more organized than traditional conferencing tools.

Enterprise controls are strong for larger organizations — permissions, compliance, security, and integrations are a big reason companies standardize on it. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

File management quirks: While Teams integrates with SharePoint and OneDrive, navigating where files are stored or how they’re shared can be confusing.

Meeting experience: Some users find the interface cluttered compared to competitors like Zoom, especially when managing breakout rooms or large meetings.

Search limitations: Searching for past messages or files isn’t always as fast or accurate as people expect. Review collected by and hosted on G2.com.

Abhishek S.
AS
Abhishek S.
Executive-Business Development ( Export)
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams: All-in-One Communication Solution"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it brings chat, meetings, video calls, file sharing, and collaboration into one platform, making communication much more organized. Before using Teams, we relied on multiple applications for messaging, meetings, and document sharing, which often caused delays and confusion. Now everything is available in one place, helping us respond faster and collaborate more efficiently. The interface is clean and easy to navigate, and it integrates seamlessly with Microsoft Outlook, Excel, Word, PowerPoint, OneDrive, and SharePoint, making it simple to access and edit files during meetings. The platform performs reliably with good call quality and stable video conferencing. Features like meeting recordings, screen sharing, live chat, and AI-generated meeting summaries save time and improve productivity. The onboarding process was straightforward, and because it is part of the Microsoft 365 ecosystem, it offers excellent value for businesses looking to improve team collaboration and communication. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It's a reliable tool, but the app can occasionally be slow, and searching for older chats or files could be more intuitive. Improving performance would make the experience even better. Review collected by and hosted on G2.com.

KG
Karl Jim G.
Compliance and Credential Specialist
Enterprise (> 1000 emp.)
"Microsoft Teams: Essential Daily Workflow with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

I use Microsoft Teams every day for work, and it has become an essential part of my workflow. It makes communication with coworkers quick and organized through chats, channels, and video meetings. I also like how it integrates with Microsoft 365 apps like Outlook, OneDrive, and SharePoint, making it easy to share files and collaborate on documents without switching between multiple applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One area where Microsoft Teams could improve is its performance. It can occasionally feel slow to load, especially when switching between chats, channels, and meetings. The search function also doesn't always return the most relevant results, making it difficult to find older conversations or files quickly. Review collected by and hosted on G2.com.

Adham A.
AA
Adham A.
Associate
Accounting
Enterprise (> 1000 emp.)
"Easy, Reliable Remote Collaboration with Seamless Office 365 Integration"
3.5/5
What do you like best about Microsoft Teams?

Microsoft Teams is awesome for keeping our entire remote team connected. The chat and video call features are super easy to use, and they rarely drop. I also really love how it’s integrated with Office 365—we can literally edit Excel sheets right inside our chat windows. It saves us a ton of time because we’re not switching between apps all day. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The biggest issue for me is how much RAM it uses. It literally slows down my whole computer whenever it’s running. On top of that, searching for old messages is a total pain—the search bar just doesn’t give the right results half the time. Plus, switching between different company accounts takes way too long and makes the whole experience feel sluggish. Review collected by and hosted on G2.com.

Ashish K.
AK
Ashish K.
Campus Ambassador
Airlines/Aviation
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable Video Calls and Screen Sharing with Useful Captions and Recordings"
2.5/5
What do you like best about Microsoft Teams?

The video calls and screen sharing just work. I use Teams for my college group projects and online classes, and it's honestly reliable — no random drops, audio stays clear even on meh internet. Having chat, calls, and file sharing in one place saves me from jumping between apps. The meeting recordings and auto-captions are genuinely useful when I miss something in a session. and also recently i conclude one of my internship meeting through it the design is so good and also it blend very fastly with gmail and aprt from that its free plan aw swell as paid plan is also better and the cx support team do reply on time and the integration of ai is mid helpful Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

its bit slow to work like the fastenest is required Review collected by and hosted on G2.com.

Pavitheren K.
PK
Pavitheren K.
Network Engineer
Enterprise (> 1000 emp.)
"Excellent collaboration platform for enterprise ."
4.5/5
What do you like best about Microsoft Teams?

As a TAC engineer, I rely on conferencing tools like Microsoft Teams, Webex, Zoom, and others every day. What really stands out about Teams is how seamlessly it integrates with Microsoft 365 and other applications. It's a real lifesaver in day-to-day work. The interface is clean and straightforward, making it easy to navigate, and the AI-powered meeting transcripts are incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The only drawback is that the application can be resource-intensive, and the remote access feature can sometimes be unreliable. During troubleshooting sessions with customers, I occasionally lose access to their device unexpectedly, forcing me to rely on the customer to perform troubleshooting steps. This sometimes leads to customer frustration. Review collected by and hosted on G2.com.

javed k.
JK
javed k.
sales
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Accessible and Reliable: Microsoft Teams Makes Meetings and File Sharing Easy"
5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft emails that it has accessible to all the people as everyone is a window user all the it works good on Mac as well and sharing files and having a team meetings is really good the quality of video qualities are also good and you can even share screen and have a really nice conversation with their also you can I share remote access with the match well it is a really nice software Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It's it's really hard to think about the things which I don't like about Microsoft teams because it's almost a perfect software all the when writing text message they could be a better tools to bold and change the size of the text on the computer Review collected by and hosted on G2.com.

Ragna H.
RH
Ragna H.
Travel Consultant
Small-Business (50 or fewer emp.)
"Microsoft Teams: All-in-One Collaboration with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings chat, video meetings, file sharing, and collaboration together in one platform. Its smooth integration with Microsoft 365 apps like Outlook, Word, Excel, and OneDrive makes it simple to communicate, share documents, and collaborate in real time without constantly jumping between different tools. I also find the organized channels, meeting options, and dependable screen sharing helpful for keeping projects on track and team communication efficient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that it can sometimes feel resource-intensive, particularly during large meetings or when I’m running multiple applications at the same time. The interface can also get cluttered with chats, channels, and notifications, which makes it harder to quickly locate important conversations. On top of that, the search function and file organization aren’t always as intuitive as I’d expect, and that can occasionally slow down productivity. Review collected by and hosted on G2.com.

Nunciatta C.
NC
Nunciatta C.
Research Assistant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams Keeps Us Connected and Organised in One Place"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it makes it easy to stay connected and get things done. I can join meetings, chat with people, and share files all in one place, which makes work feel more organised. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike is that it can get a little confusing when there are too many chats, notifications, and meetings. Sometimes it also feels slow, especially when the internet connection isn’t great. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,391)