Microsoft Teams

By Microsoft

4.4/5(19,391)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams very easy to use, enhancing daily communication and collaboration across different platforms effortlessly. (969 mentions)
Users find team collaboration seamless with Microsoft Teams, integrating meetings, chats, and file sharing efficiently. (896 mentions)
Users find Microsoft Teams to be a superb tool for communication, enhancing collaboration through integrated features and organization. (677 mentions)
Users value the easy file sharing in Microsoft Teams, enhancing collaboration and streamlining communication across teams. (591 mentions)
Users value the easy communication features of Microsoft Teams, enhancing collaboration and availability awareness among team members. (584 mentions)
Users often experience slow loading with Microsoft Teams, especially when using multiple applications or during video meetings. (418 mentions)
Users experience performance issues with Teams, including high resource consumption and difficulties in low-bandwidth situations. (299 mentions)
Users report the user interface can be overwhelming and slow, complicating their navigation and experience during usage. (261 mentions)
Users often face connectivity issues with Microsoft Teams, particularly during low-bandwidth situations disrupting their experience. (224 mentions)
Users experience performance delays with Microsoft Teams, leading to frustration, particularly on older machines and low-bandwidth connections. (181 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (19,391)

View 70 Video Reviews
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Microsoft Teams Reviews (19,391)

View 70 Video Reviews
4.4
19,391 reviews
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Yetender  S.
YS
Yetender S.
Quality Analyst
Accounting
Enterprise (> 1000 emp.)
"The ultimate all-in-one hub for team collaboration and file sharing."
5/5
What do you like best about Microsoft Teams?

The interface of ms teams s very simple, clean and modern . And it is very easy to navigate. Ms teams integrates with other MS 365 tools like Word, excel, powerpoint, etc. Its high definition audio and video call quality feature is very helpful for team collaboration. The screen sharing feature of MS teams is totally justified its ROI. The onboarding and learning curve fro new team members is very familiar. Built in AI copilot feature make it exceptional. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

MS teams desktop application be heavy on RAM and CPU. The distinction of file sharing in chats V/S channel uploads an create some duplicate files. Review collected by and hosted on G2.com.

UTSAV A.
UA
UTSAV A.
Network Lead
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The Tool We End Up Using All Day"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings conversations, meetings, file sharing, and collaboration together in one place. It’s made it much easier for me to stay connected with my teammates, especially when we’re working from different locations. I also find the integration with Microsoft 365 really convenient, since I can access documents, schedule meetings, and collaborate without having to constantly switch between multiple applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One area I’d like to see improved is performance during longer sessions, since the app can occasionally feel slower than I expect. Also, when there’s been a lot of activity in a channel, it can take extra effort to track down older conversations or locate shared files. Review collected by and hosted on G2.com.

Muhammed A.
MA
Muhammed A.
Technical Project Manager
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

Microsoft Teams brings messaging, meetings, file sharing, and collaboration together in one platform, making day-to-day communication much more efficient. The interface is easy to use, audio and video calls are reliable, and the seamless integration with Microsoft 365 applications helps teams collaborate without constantly switching between different tools. It has become an essential part of managing projects and staying connected with colleagues. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams works well overall, but it can sometimes feel resource-intensive, especially during long meetings or when multiple applications are open. Finding older conversations or shared files can also take more time than expected, and notifications occasionally become overwhelming when managing several active teams and channels. Review collected by and hosted on G2.com.

Erick V.
EV
Erick V.
General Manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great for Team Coordination, but There's Room for Improvement"
4/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is having communication, meetings, file sharing, and collaboration in one place. It makes it easier to coordinate teams across different locations, follow up on projects, and keep everyone informed. The integration with Outlook, Excel, and other Microsoft 365 tools is especially useful for managing daily operations and reducing unnecessary emails. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One of the main drawbacks of Microsoft Teams is that it can feel slow and resource-heavy, especially when switching between chats, meetings, and shared files. Notifications can also become overwhelming, and finding older conversations or documents is not always easy. While the integration with Microsoft 365 is useful, managing multiple teams, channels, and permissions can sometimes make simple tasks more complicated than they should be. Review collected by and hosted on G2.com.

Mohammad T.
MT
Mohammad T.
Sales & Business Development
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it brings communication and collaboration together in one place. I can easily chat with team members, join video meetings, share files, and collaborate on documents without constantly switching between different applications. The integration with Microsoft 365 is especially useful because I can work with Outlook, Word, Excel, OneDrive, and SharePoint while staying within the same ecosystem. I also like the screen-sharing and meeting features because they make remote communication much easier. Overall, Teams helps me stay connected with my colleagues, keep project discussions organized, and collaborate more efficiently. It is a convenient all-in-one platform for both daily communication and teamwork. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike about Microsoft Teams is that the interface can sometimes feel complicated, especially for new users who are not familiar with Microsoft 365. There are many features and settings, which can make it difficult to find exactly what I need. I also find that the application can occasionally use a lot of system resources, particularly when I have multiple meetings, chats, and files open at the same time. Notifications can also become overwhelming when I am part of several teams and channels. However, these issues are relatively minor, and with regular use, Teams becomes easier to navigate and manage. Review collected by and hosted on G2.com.

Raman S.
RS
Raman S.
CTO
Small-Business (50 or fewer emp.)
"All-in-One Microsoft Teams: Familiar UI, Strong Integrations, Great Value"
5/5
What do you like best about Microsoft Teams?

What I love about Microsoft Teams is that we get everything in one package.

Chats, compatibility, emails, and other Windows tools.

It has integration compatibility with most of the tools, or otherwise webhook URLs can be used.

I'm able to login with multiple accounts to increase the productivity and performance.

UI is very familiar and easy to understand.

And the pricing model is really good compared to other tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

There are a lot of things that can be improved.

First of all, there needs a lot of imrovement in workflows.

Workflows in Slack are better.

Workflows should have multiple steps and integrations as well.

other than this, there should be feature of reminders like slack. Review collected by and hosted on G2.com.

YG
Yogesh G.
Sr. Devops Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Microsoft Teams: Reliable All-in-One UC Hub with Strong Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

Solid internal communication — accurate. Teams is strongest for chat, channels, and meetings within an organization.

The UX can be challenging — also accurate and widely reported. Common complaints include a cluttered interface, notification overload, heavy performance/resource usage, and a confusing chat-versus-channel structure.

External telephony has improved — accurate. Teams Phone (Calling Plans, Direct Routing, Operator Connect) has matured a lot since the early Skype for Business transition days, although some people still feel call quality and certain features lag behind dedicated telephony providers.

Tight Microsoft 365 integration — accurate, and it’s Teams’ biggest differentiator. It has deep ties to Outlook, SharePoint, OneDrive, and the Office apps.

It’s also becoming a central hub for work — accurate, and consistent with Microsoft’s stated strategy for Teams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The UI feels cluttered, with too many features crammed in, which makes it hard to find what I need.

Notifications can be overwhelming, and important messages are easy to miss in all the noise.

Performance can also be an issue: it sometimes feels slow and resource-heavy, especially on older machines.

The overall structure is confusing as well. The way chats, channels, and teams are organized often overlaps, which can leave users unsure where a conversation or file should live.

Search feels weak, and finding older messages or files is harder than it should be.

External collaboration can be frustrating too—guest access and cross-organization calls can feel clunky. Review collected by and hosted on G2.com.

Dan M.
DM
Dan M.
IT Support Specialist
Consulting
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub That Keeps Teams Connected"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings communication and collaboration into one platform. It makes it easy to chat, hold meetings, share files, collaborate on projects, and stay connected with colleagues, whether working remotely or on-site. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike about Microsoft Teams is that it can sometimes feel heavy and consume significant system resources, especially during video meetings. The large number of features can also make the interface feel a bit overwhelming for new users. Review collected by and hosted on G2.com.

Carlos R.
CR
Carlos R.
QA Senior
Information Technology and Services
Small-Business (50 or fewer emp.)
"Total integration with Microsoft and intuitive experience in Teams"
5/5
What do you like best about Microsoft Teams?

Since we generally use Microsoft tools, such as Office 365 and Windows, Teams allows us to have a very comprehensive integration across the entire Microsoft environment and also multi-device, so that I don't miss any meeting or its summary.

Teams is a very intuitive and complete tool, the function of avatars and dynamic backgrounds also makes it very user-friendly.

I must say that not everything is perfect, we have had call quality issues when many people connect at the same time in a meeting, also if we have two or more Microsoft accounts logged in, it can be a headache, especially because it allows having two versions of Teams installed. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes it is very slow to load, especially if we have two different versions of Teams on the same device.

Also, having two or more accounts has been very complicated for me because it is not so visible or intuitive to know which account we are in sometimes. Review collected by and hosted on G2.com.

NM
Nikhil M.
Statistical Programmer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

Chat, meetings, calls, file sharing, and co-authoring in Word, Excel, and PowerPoint all happen in one place.

Team members can edit documents simultaneously and see updates instantly.

Teams works closely with Outlook, SharePoint, OneDrive, Planner, Power BI, and Copilot.

Unlike traditional email threads, discussions remain organized by channels and topics, making information easier to find later.

Features like screen sharing, recordings, transcripts, breakout rooms, and meeting notes support effective collaboration.

Teams works on desktop, web, and mobile, helping people stay connected wherever they are. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Teams may use significant memory and CPU, especially when many chats, channels, or apps are open.

Active teams and channels can generate a large volume of notifications, making it easy to miss important updates.

Content can be spread across chats, channels, meeting chats, files, and apps, sometimes making information hard to locate.

Organizations can end up with many teams and channels, leading to duplication and confusion.

Some users find it difficult to locate older messages or specific file versions quickly.

Important decisions made during meeting chats can be overlooked if they're not captured elsewhere. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,391)