Microsoft Teams

By Microsoft

4.4/5(19,391)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams very easy to use, enhancing daily communication and collaboration across different platforms effortlessly. (969 mentions)
Users find team collaboration seamless with Microsoft Teams, integrating meetings, chats, and file sharing efficiently. (896 mentions)
Users find Microsoft Teams to be a superb tool for communication, enhancing collaboration through integrated features and organization. (677 mentions)
Users value the easy file sharing in Microsoft Teams, enhancing collaboration and streamlining communication across teams. (591 mentions)
Users value the easy communication features of Microsoft Teams, enhancing collaboration and availability awareness among team members. (584 mentions)
Users often experience slow loading with Microsoft Teams, especially when using multiple applications or during video meetings. (418 mentions)
Users experience performance issues with Teams, including high resource consumption and difficulties in low-bandwidth situations. (299 mentions)
Users report the user interface can be overwhelming and slow, complicating their navigation and experience during usage. (261 mentions)
Users often face connectivity issues with Microsoft Teams, particularly during low-bandwidth situations disrupting their experience. (224 mentions)
Users experience performance delays with Microsoft Teams, leading to frustration, particularly on older machines and low-bandwidth connections. (181 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (19,391)

View 70 Video Reviews
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Microsoft Teams Reviews (19,391)

View 70 Video Reviews
4.4
19,391 reviews
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ASHID  K.
AK
ASHID K.
Associate Data Analyst
Information Technology and Services
Enterprise (> 1000 emp.)
"Smooth, Reliable Calling and Chat Experience"
5/5
What do you like best about Microsoft Teams?

The chat and calling features are good. Whether it’s a personal call or a group call, the calling experience is smooth and the voice never breaks. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I don’t like the new UI. Previously, we could create different sections in Teams, like Group Chat, Channels, and Personal Chat. But in the new UI, everything has changed, and now we have to go back and manually set everything up again. Review collected by and hosted on G2.com.

Ruchita S.
RS
Ruchita S.
Senior Consultant
Enterprise (> 1000 emp.)
"Everything You Need in One Place with Microsoft Teams"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that everything I need is available in one place. I can join meetings, chat with my team, and share files without having to switch between different apps. This makes my day-to-day work easier, and it also speeds up communication. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes the audio or video quality drops during meetings even when the internet is working fine Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Microsoft Teams: Seamless Microsoft 365 Integration for Efficient Collaboration"
5/5
What do you like best about Microsoft Teams?

Microsoft Teams provides a single platform for chat, meetings, calls, and file collaboration, making communication and teamwork much more efficient. I particularly like the seamless integration with Microsoft 365 applications, which allows teams to collaborate on documents, share information, and stay connected without switching between multiple tools. The meeting features, screen sharing, and channel-based collaboration help improve productivity and keep projects organized. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I have not encountered any major issues with Microsoft Teams. It is a reliable and user-friendly platform that meets my daily collaboration and communication needs effectively. Review collected by and hosted on G2.com.

Torrey J.
TJ
Torrey J.
Support Associate
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Workspace That Saves Time with AI-Powered Meetings"
5/5
What do you like best about Microsoft Teams?

how it pulls everything you need for work into one place — chat, meetings, files, notes, and now AI assistance — so you’re not bouncing between apps all day. The part people tend to love most is the AI‑powered meeting and collaboration tools, because they save a ton of time and cut down on confusion. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Slow performance — It can lag or freeze, especially on older laptops or when switching between chats and meetings..

Too many notifications — Chats, channels, mentions, meetings… it piles up fast, and the defaults are loud. Review collected by and hosted on G2.com.

Pintu D.
PD
Pintu D.
Customer Support Associate
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Communication and Collaboration in One Place"
4/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its seamless communication. The chat, video conferencing, and file-sharing features are perfectly integrated in one place, making it very easy to collaborate with my team instantly. Microsoft Teams provides excellent value for money. Since it is already included in our Microsoft 365 subscription, we don't have to pay extra for a communication tool. The massive range of features perfectly justifies the cost. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike most about Microsoft Teams is that it heavy on system resources. It consumes too much RAM, which sometimes makes my computer slow or lag during heavy multitasking or screen sharing. Review collected by and hosted on G2.com.

Saurav K.
SK
Saurav K.
Assistant Manager
Enterprise (> 1000 emp.)
"All-in-One Communication and Collaboration with Microsoft Teams"
4.5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft Teams is that it brings communication and collaboration into one place. We can quickly connect with our employees, record meetings that get saved on OneDrive, create groups quickly, and update our status depending on whether we’re in the office, busy, available, etc. Its integration with Microsoft 365 and SharePoint is especially useful for day-to-day corporate work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Nothing as such for now, but sometimes the status starts showing as a white dot instead of the green tick for available, or the red dot for in a meeting/busy. This needs to be fixed, because it’s very useful for deciding when to ping a colleague. Review collected by and hosted on G2.com.

AM
akram m.
Software Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Seamless Microsoft 365 Integration That Streamlines Collaboration"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is its seamless integration with the entire Microsoft 365 ecosystem. As a backend engineer, it makes collaborating with cross-functional teams extremely efficient. The ability to jump into quick audio/video calls, share screens, co-edit documents in real-time, and manage channel-based messaging keeps our daily workflows and discussions organized in one place. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike most is that the desktop application can be quite resource-heavy, sometimes causing high RAM and CPU usage during large calls or screen sharing. Additionally, notification management across multiple teams and channels can occasionally feel overwhelming or delayed, and the search functionality inside past chat histories could be more precise. Review collected by and hosted on G2.com.

Sineka V.
SV
Sineka V.
Technical Lead
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration and Collaboration All in One Place"
5/5
What do you like best about Microsoft Teams?

The seamless integration with the Microsoft 365 ecosystem is what I appreciate most. Having chat, video meetings, file sharing, and collaborative document editing all in one place eliminates the need to switch between multiple apps. The ability to co-edit Excel and Word files directly within Teams while on a call saves significant time. I also find the channel-based organization helpful for keeping project discussions focused and searchable. The meeting recording and transcript features are valuable for catching up on sessions I've missed. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The application can be resource-heavy and sometimes slows down my system, especially when multiple meetings and chats are active. The search functionality isn't always reliable, finding older messages or files can be frustrating when results don't surface as expected. Notification management is also tricky; it's easy to miss important messages when you're in multiple channels, yet the constant pings can be distracting. The mobile app experience doesn't feel as polished as the desktop version, and syncing between devices occasionally lags. Review collected by and hosted on G2.com.

Verified User in Accounting
IA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it brings chat, meetings, file sharing, and collaboration together in one place. It makes it easy to communicate with colleagues, join calls, share documents, and work efficiently whether in the office or remotely. The integration with Microsoft 365 apps also helps streamline day-to-day work and improves team collaboration. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can sometimes feel cluttered, with notifications, chats, channels, and meetings all competing for attention. It can also be difficult to find older messages or files, and performance can occasionally be slow when many applications or large meetings are running. Review collected by and hosted on G2.com.

Anshuman S.
AS
Anshuman S.
Advance Software Engineer
Enterprise (> 1000 emp.)
"Cost-Effective, Secure Microsoft Teams with Powerful Meeting Features"
4.5/5
What do you like best about Microsoft Teams?

Microsoft Team is a very cost-effective tool for corporate chat which comes free with paid Microsoft 365 subscriptions. It has a very advanced security for data protection and end to end encryption. Complete secure chat with privacy. It is a official meeting tool which has recording, captions and transcripts. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It can be complex for non-technical users. It splits files across share-point and one drive which creates confusion many times. Use significant memory of the devices. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,391)