Microsoft Teams

By Microsoft

4.4/5(19,391)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams very easy to use, enhancing daily communication and collaboration across different platforms effortlessly. (969 mentions)
Users find team collaboration seamless with Microsoft Teams, integrating meetings, chats, and file sharing efficiently. (896 mentions)
Users find Microsoft Teams to be a superb tool for communication, enhancing collaboration through integrated features and organization. (677 mentions)
Users value the easy file sharing in Microsoft Teams, enhancing collaboration and streamlining communication across teams. (591 mentions)
Users value the easy communication features of Microsoft Teams, enhancing collaboration and availability awareness among team members. (584 mentions)
Users often experience slow loading with Microsoft Teams, especially when using multiple applications or during video meetings. (418 mentions)
Users experience performance issues with Teams, including high resource consumption and difficulties in low-bandwidth situations. (299 mentions)
Users report the user interface can be overwhelming and slow, complicating their navigation and experience during usage. (261 mentions)
Users often face connectivity issues with Microsoft Teams, particularly during low-bandwidth situations disrupting their experience. (224 mentions)
Users experience performance delays with Microsoft Teams, leading to frustration, particularly on older machines and low-bandwidth connections. (181 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (19,391)

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Microsoft Teams Reviews (19,391)

View 70 Video Reviews
4.4
19,391 reviews
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Brianna C.
BC
Brianna C.
Insurance Agent
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy way to get in contact with my Co-workers!"
5/5
What do you like best about Microsoft Teams?

I can chat with my teammates about anything I need, and it's quick. I can also attend the meetings we have. I find it easier to talk with my teammates than call them when I run into an issue with a customer. I also love being able to send funny GIFs to my co-workers for a pick-me-up! Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes the connection with teams during the meetings is slow. When I save a photo and send it in a chat, it will override the other photo I had already sent. That can be an issue because I like to have all of my photos on there if I ever need them. Review collected by and hosted on G2.com.

Francisco Javier S.
FS
Francisco Javier S.
Product Manager
Chemicals
Small-Business (50 or fewer emp.)
"Reliable hub for daily collaboration, though it can be a resource hog"
3.5/5
What do you like best about Microsoft Teams?

The seamless integration with the entire Microsoft 365 ecosystem is by far its biggest strength. I can open, edit, and share Excel sheets or Word docs directly inside a chat without constantly switching apps. The audio and video quality for calls is consistently solid, and having chats, channels, and files all organized in one place makes tracking project history incredibly easy for my team. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It is incredibly heavy on system resources. If I have multiple tabs open alongside Teams, my laptop's fan starts spinning like crazy and everything slows down. The search function can also be pretty frustrating—sometimes I know a specific keyword from a chat last week, but the search results bring up irrelevant files instead of the actual conversation thread. Review collected by and hosted on G2.com.

Pallavi R B.
PB
Pallavi R B.
Ecommerce Growth Analyst
Small-Business (50 or fewer emp.)
"Microsoft Teams Makes Private Chats and File Sharing Effortless"
5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft Teams is that that it really helps someone to maintain their private data in a very procedure. Based man. Every conversation we are having with the specific person is quite private and in a very good conversation base specifically the whatever the documents are the attachments we want to share. It’s easily being uploaded on teams and shared instantly, so no need to worry about document, sending all the time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Nothing else at such yeah, but I believe when you want to create a new group over there, it’s quite hard to do that. I believe if that is short theme is the best enterprise software that could be used for daily conversation in the organisation. Review collected by and hosted on G2.com.

Amanda W.
AW
Amanda W.
Administrative Assistant III | Providence St Vincent Medical Center
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
4/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it brings communication, collaboration, and meetings together in one place. It makes it easy to connect with colleagues, share files, coordinate projects, and manage conversations efficiently. The integration with Outlook and other Microsoft 365 tools is especially valuable for managing schedules, staying organized, and keeping work moving forward. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can sometimes feel cluttered, especially when managing multiple chats, channels, and notifications. Notifications can become overwhelming, and finding specific messages or files across different conversations is not always intuitive. Improving navigation, search functionality, and notification management would make the overall experience more efficient. Review collected by and hosted on G2.com.

Hassan S.
HS
Hassan S.
Senior Account Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy-to-Use Channels, Meetings, and Recordings with Smooth App Integrations"
4/5
What do you like best about Microsoft Teams?

channels for better communication with internal teams instead of using whatsapp or something outside the organization

meeting rooms and being able to hold an event with large numbers of attendees

it is easy to use with the admin tools

meeting recordings and transcriptions

the interface is very easy to use

i can connect it to many apps upload files directly to one drive or get files from one drive Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

i cant find something but sometimes when i hold an event with large number of attendees small number face issues with getting in the link ask them to download the APP Review collected by and hosted on G2.com.

Raxit P.
RP
Raxit P.
Senior Programmer Analyst
Mid-Market (51-1000 emp.)
"Awesome Collaboration Tool with Deep MS 365 Integrations and an Organized UI"
5/5
What do you like best about Microsoft Teams?

Awesome collaboration tool that supports chatting, video calls, audio calls, and more. Beyond the basic collaboration features, it also lets you share files, emojis, and GIFs. The integrations with other tools are by far the most appreciated feature for me, such as JIRA integration, Trello board integration, etc. The deep MS 365 integration within the app allows users to access Word, Excel, PowerPoint, and MS Notes directly, which makes it feel like a more collaborative platform overall. The UI is very organized and user-friendly, and it reduces cluttered conversations with the help of team-based channels. It also scales really well for large organizations. Security and Compliance, along with Copilot AI integration, help with summarizing meetings, making notes, and creating drafts. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The Teams application feels a bit heavy and resource-intensive, which means older machines may struggle to run it smoothly. Notifications can also overwhelm users if they aren’t configured properly. One-to-one chats are easy for new users to understand, but team chats and other group conversations can feel complicated at first because of the nested structure. Also, if an org isn’t already in the Microsoft ecosystem, the overall value of MS Teams may weaken considerably. Review collected by and hosted on G2.com.

Shalini K.
SK
Shalini K.
Software Engineer
Small-Business (50 or fewer emp.)
"All Messages and Meetings in One Place—Smooth, Affordable, and Easy to Use"
4.5/5
What do you like best about Microsoft Teams?

I love the overall collective view like all my messages, DMs, group chats, meetings, meeting message and even recordings can be accessed at one place. It helps with notifying about the meetings and the in-built call functionality is also great. It integrates easily with calendar, reminders and other apps. I like the working of meeting and messages, with no delays. The pricing is also great. As a user, no special training was required as the UX was pretty good and easy to onboard. I also like the integration of AI coming up with the teams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Maybe not a big one but I think whenever a meeting starts, or is going to start, notifying or calling directly really helps. I sometimes totally forget about the meeting and a call helps to start things on time. Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams Makes Workplace Communication and Collaboration Easier"
4/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings everything together in one place. I can communicate with colleagues through chat, join online meetings, share files, and collaborate on work without constantly switching between different applications. The screen-sharing and meeting tools are especially helpful when we’re discussing tasks or when I need to explain something clearly to the team. It also makes it easier to keep track of conversations and shared documents, which saves time and keeps my daily work more organized. Overall, Microsoft Teams is a useful platform that supports smooth communication and effective teamwork. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike about Microsoft Teams is that it can feel slow at times, especially when I’m switching between chats or trying to join meetings. Notifications can also become overwhelming when too many messages come in at once. Every now and then, tracking down an older message or a file takes longer than I expect, which can be frustrating. Overall, Teams is still useful for day-to-day communication, but better speed and slightly simpler navigation would make the experience much better. Review collected by and hosted on G2.com.

Itika D.
ID
Itika D.
Content Creator
E-Learning
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Reliable Platform for Communication and Team Collaboration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its ability to bring communication, meetings, file sharing, and collaboration into a single platform. The interface is easy to navigate, and integration with Microsoft 365 applications like Word, Excel, PowerPoint, and OneDrive makes collaboration seamless. Features such as chat, video meetings, screen sharing, and meeting recordings help improve productivity, whether I'm attending online sessions, collaborating on academic work, or discussing projects. The platform is reliable and works well across desktop and mobile devices, making it convenient to stay connected from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams offers a wide range of features, but the interface can sometimes feel overwhelming for new users because many collaboration tools are available in one place. I have also experienced occasional delays when switching between chats, meetings, and shared files, particularly on slower internet connections. Notifications can become difficult to manage in active channels, and finding older conversations or shared files may require a few extra steps. Despite these minor issues, it remains a reliable platform for communication and collaboration. Review collected by and hosted on G2.com.

Vikrant H.
VH
Vikrant H.
HR & Talent Acquition Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams Keeps Communication and Collaboration in One Place"
5/5
What do you like best about Microsoft Teams?

I like Microsoft Teams because it makes communication and collaboration very easy. The chat, video meetings, file sharing, screen sharing, and team channels are all available in one place. It’s especially useful for staying connected with colleagues, managing discussions, and quickly sharing updates without switching between multiple applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can sometimes feel a bit heavy, especially when there are many chats, teams, and notifications. It can also use a fair amount of system resources, and occasionally the app may take some time to load or sync messages and files. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,391)