Microsoft Teams

By Microsoft

4.4/5(19,253)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams to enhance team collaboration effectively, integrating meetings, chat, and task management seamlessly. (896 mentions)
Users find Microsoft Teams easy to use, integrating communication and collaboration seamlessly across devices for effective teamwork. (845 mentions)
Users value the seamless communication in Microsoft Teams, praising its intuitive design and effortless accessibility for teamwork. (677 mentions)
Users highlight the efficient file sharing capabilities of Microsoft Teams, enhancing collaboration and communication within their teams. (591 mentions)
Users appreciate the easy communication in Microsoft Teams, facilitating seamless interactions and ensuring availability visibility. (584 mentions)
Users often experience slow loading issues with Microsoft Teams, impacting efficiency and overall user experience. (418 mentions)
Users experience performance issues with Microsoft Teams, as it can slow down systems and consume significant resources. (299 mentions)
Users find the user interface cluttered and unintuitive, leading to difficulty in navigation and overall slow performance. (261 mentions)
Users often experience connectivity issues, leading to automatic disconnections and poor performance in low-bandwidth environments. (224 mentions)
Users report performance delays in Microsoft Teams, particularly affecting older systems and causing notification inconsistencies. (163 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (19,253)

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Microsoft Teams Reviews (19,253)

View 70 Video Reviews
4.4
19,253 reviews
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Elizabeth E.
EE
Elizabeth E.
Material Handler
Pharmaceuticals
Mid-Market (51-1000 emp.)
"User-Friendly Way to Message, Meet, and Share Files with Colleagues"
4/5
What do you like best about Microsoft Teams?

It’s very useful. I use it at work to contact colleagues, and I like how easy it is to send messages. It shows me who’s online and when my message has been read. I’ve occasionally joined meetings on there for training, and it seems to run smoothly.

The layout of Teams is user-friendly, and I frequently attach files, which I find simple to do. You can also set an out-of-office message to avoid being contacted, which is especially helpful when I’m not there.

It was pretty straightforward to set up, too. I can’t really comment on whether it’s worth the money since my company takes care of that, but I think it’s a great piece of software for connecting and getting in touch with colleagues efficiently. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes it takes awhile on occasion to sign me in but not very often i experience this Review collected by and hosted on G2.com.

alka m.
AM
alka m.
Sales And Marketing Specialist
Insurance
Enterprise (> 1000 emp.)
"Essential for Cross Department Coordination and Long Term Project Archiving"
4.5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it gives our teams a single place to manage ongoing discussions, meetings, and project-related information. We use dedicated channels for different departments and initiatives, which makes it easier to keep conversations, shared documents, meeting recordings, and updates organized instead of searching across multiple tools. The meeting functionality has also been particularly valuable in day to day operations. Screen sharing, meeting recordings and collaborative document editing make it easier for teams to review updates, discuss issues, and track action items. When someone is unable to attend a meeting, they can review the recording and conversation history later, which helps maintain continuity without requiring separate follow up sessions. Another benefit is the ability to keep project information available over time. Teams provides a useful record of previous discussions, shared resources and decisions, making it easier for employees to reference information, onboard new team members, and stay informed about ongoing work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One challenge we have experienced with Microsoft Teams is keeping workspaces organized as usage grows across multiple departments and projects. Over time, channels, files, meeting recordings and shared documents can accumulate quickly making it important to regularly review and maintain content to avoid confusion. We have also found that locating older resources is not always as straightforward as it could be. For example finding a specific recording, document or discussion from a previous project sometimes requires checking multiple locations depending on how the content was originally shared or stored. While the integration with other Microsoft services is valuable it can occasionally create extra steps when managing information across different workspaces. Overall Microsoft Teams has been effective for collaboration and project coordination but improvements to content organization, information discovery and workspace management would make the platform even easier to use as teams and projects continue to expand. Review collected by and hosted on G2.com.

AB
Ansh B.
Associate Security Engineer
Capital Markets
Mid-Market (51-1000 emp.)
"Microsoft Teams: The All-in-One Tool That Actually Lives Up to It"
5/5
What do you like best about Microsoft Teams?

Honestly, what I like best about MIcrosoft Teams is how well it brings everything together in one place. Before Teams, you'd have email for communication, a separate tool for video calls, another for file sharing it felt scattered. Teams basically consolidates all of that into a single workspace, which makes day-to-day collaboration so much smoother.

The integration with the Microsoft 365 ecosystem is a huge plus too. Since most teams are already using Word, Excel, Powerpoint, and OneDrive, the fact you can co-edit documents, share files, and jump into a call all without leaving the app is genuinely convenient. It removes a lot of the back-and-forth that used to slow things down.

I really appreciate the channels and organisation structure. Being able to separate conversations by project, team, or topic means things don't get lost in a flood of messages the way they do in email. you can go back and find a specific discussion from weeks ago without digging through a messy indox.

And the video calling quality has been really solid in my experience. Screen sharing, meeting recordings, background blur it all just works without much fuss, which matters a lot when you're in back-to-back meetings throughout the day.

Overall it just feels like a tool that was built around how teams actually work, not just how individuals communicate. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One of my biggest frustrations with Teams is honestly the notification system. It can get really overwhelming really fast between channel messages, direct messages, meeting reminders, and mentions, it sometimes feels like the notifications never stop. And managing them isn't as straightforward as it should be. You have to dig through settings to fine-tune what you actually want to be alerted about, which takes more effort than it should.

The search functionality is another thing that bothers me. For a tool holds so much conversation history and files, the search just isn't powerful or accurate as you'd expect. Sometimes I'm looking for a specific message or document and it either doesn't show up or buries it under a bunch of irrelevant results. It's one of those things that sounds minor but adds up when you're trying to find something quickly.

Performance and speed can also be an issue. Teams is known for being a bit of a memory hog it can slow down your machine noticeably, especially if you've got other applications running alongside it. The startup time is also longer than you'd want from a daily-use tool.

And sometimes the UI feels cluttered. There's just a lot going on tabs, channels, apps, activity feeds and it can feel a bit chaotic to navigate, especially for newer users who are still finding their way around.

It's still a solid tool overall, but these rough edges do effect the day-to-day experience more than they should. Review collected by and hosted on G2.com.

CT
CIS Marketing T.
CIS Marketing Team
Mid-Market (51-1000 emp.)
"Powerful Microsoft 365 Hub, but Notifications, Search, and Onboarding Need Work"
3.5/5
What do you like best about Microsoft Teams?

The integration with the Microsoft 365 ecosystem is by far the strongest point. Everything connects — OneDrive files, SharePoint documents, Outlook calendar, Planner tasks — all accessible without leaving Teams. It eliminates the need to constantly switch between apps, which makes a real difference in daily productivity. (Integrations)

The UI is clean and well-organized. Channels, chats, and meetings each have their own section, and pinning important chats or channels keeps things accessible. The search function works well for finding past messages, files, or even specific keywords in conversations. (UI/UX)

Performance-wise, video calls and screen sharing are stable, even with multiple participants. I rarely experience lag or dropped calls, and it handles large file sharing without issues. The mobile app mirrors the desktop experience well, which is helpful when I'm away from my workstation. (Performance)

The AI features with Copilot are genuinely useful — meeting recaps, message summaries in busy channels, and suggested replies save time, especially after missing a meeting or catching up on a long thread. (AI/Intelligence)

For a tool that's already included in most Microsoft 365 business plans, the ROI is hard to beat. You're essentially getting a full communication, collaboration, and meeting platform at no extra cost if your organization already uses Microsoft 365. (Pricing/ROI)

Finally, the support is usually pretty smooth. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Notifications are hard to manage. When you're active in multiple channels and group chats, the default notification setup floods you with alerts. You can customize them per channel, but it takes time to configure, and there's no simple "priority only" mode that actually works well out of the box. (UI/UX)

It can be resource-heavy. Teams running alongside Outlook, Edge, and other Microsoft 365 apps noticeably slows down performance, especially on mid-range machines. It's gotten better over the years, but it still consumes more RAM than you'd expect for a communication tool. (Performance)

The learning curve for new users is real. The difference between a Team, a Channel, a Group Chat, and a regular Chat isn't obvious at first. There's no built-in onboarding walkthrough — you're left figuring it out yourself or watching external tutorials. For someone just starting out, it can feel overwhelming. (Support/Onboarding)

The search function, while decent, isn't always reliable. Finding a specific message from weeks ago can require multiple keyword attempts, and filters don't always narrow results the way you'd expect. (UI/UX)

Some integrations feel half-baked. For example, Planner inside Teams works, but it's not as smooth or full-featured as using Planner on its own. Same with the Wiki/Notes — it was recently replaced by OneNote, but the transition felt abrupt and not well communicated. (Integrations) Review collected by and hosted on G2.com.

Strive M.
SM
Strive M.
Anti-Money Laundering Analyst
Enterprise (> 1000 emp.)
"Microsoft Teams Simplifies Collaboration with Seamless Chat, Meetings, and Outlook Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it simplifies collaboration. It combines chat, video calls, meetings, and file sharing in one place, making it easy to communicate with colleagues and stay productive. The integration with Outlook also helps me manage my schedule efficiently Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I don't really dislike Teams, but managing a high volume of notifications can sometimes be challenging. Fortunately, the notification settings and search functionality make it much easier to stay organized and focus on what's important Review collected by and hosted on G2.com.

Pradip B.
PB
Pradip B.
Software Development Manager
Enterprise (> 1000 emp.)
"A Reliable Collaboration Tool with One Small Concern"
4/5
What do you like best about Microsoft Teams?

I have been using Microsoft collaboration tools including Teams for almost 20 years, and overall, it has been a very reliable and effective collaboration platform. I use it daily for team communication, meetings, and file sharing, and it has become an essential part of my work routine.

For grapevine discussions as well, this tool is best. I find it a great tool for both daily discussions and long-term projects.

Teams is quite straightforward. Since it integrates seamlessly with the Microsoft ecosystem, rolling it out and getting started was smooth. And it really helps in keeping everything connected and organized.

That being said, Teams remains one of the best collaboration tools i have worked with, and I genuinely appreciate how much it has improved teamwork and productivity over the years. I never had to contact Customer support as this software worked for me without any issue Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I noticed that attachments open directly in the chat window. Personally, I find this a bit inconvenient because I have to close the document and then go back to the chat window every time. A separate window option or tabs for opened document would make it much smoother. Review collected by and hosted on G2.com.

anirban c.
AC
anirban c.
System Engineer
Mid-Market (51-1000 emp.)
"Microsoft Teams: A Reliable Workplace Collaboration Hub"
5/5
What do you like best about Microsoft Teams?

1. seamless integration with microsoft 365 application like outlook, word, excel, power point.

2.Easy communication through chat voice calls, and video meeting in single platform

3.Ability to schedule, join and manage meetings conveniently.

4.Real time document collaboration and switching between multiple tools

5.Strong security and reliable platform for hybrid and work-from home environment. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

1.The application can sometime be slow and consume significant resource.

2.Search function could be more accurate and faster

3.Notification can occasionally be inconsistent.

4.Finding older files, messages or conversation is not always intuitive.

5.Performance may degrade when multiple teams, channels and chats are active. Review collected by and hosted on G2.com.

Jason C.
JC
Jason C.
Sales Manager
Automotive
Small-Business (50 or fewer emp.)
"Microsoft Teams: A Complete Collaboration Hub with AI-Powered Productivity"
5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft Teams today is how it has evolved into a complete collaboration hub. It’s no longer just for chat and video calls; it now includes AI-powered meeting summaries, real-time co-editing, and seamless integration with other Microsoft 365 tools. Features like Copilot, Intelligent Recap, and Loop components help save time, reduce meeting fatigue, and keep teams aligned. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Notification Overload

Alerts from multiple channels and threads pile up fast, and it becomes difficult to keep up as they accumulate. It’s hard to tell which messages are truly urgent versus which ones are just background chatter. Review collected by and hosted on G2.com.

Raisa  F.
RF
Raisa F.
Payout Support
Financial Services
Small-Business (50 or fewer emp.)
"Its a communication through chat, video conferencing and online meetings"
5/5
What do you like best about Microsoft Teams?

It provides an all-in-one collaboration platform that brings together chat, video conferencing, file sharing, and team collaboration in a single interface. It also integrates seamlessly with Microsoft 365 applications such as Outlook, Word, Excel, and PowerPoint. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is a powerful collaboration platform, it can sometimes feel resource-intensive, particularly on older devices, which can lead to slower performance. The interface can also be overwhelming for new users, given the sheer number of features, channels, and settings available. Review collected by and hosted on G2.com.

Kirk V.
KV
Kirk V.
Lead Data Strategist - Data & Analytics Transformation
Enterprise (> 1000 emp.)
"Intuitive Interface with Easy-to-Follow Chats and Strong Call Quality"
4/5
What do you like best about Microsoft Teams?

The interface is intuitive, with options to favorite people, group chats, or channels. GIFs are available if your organization allows them. Emojis work well, and chat messages are easy to read, format, and follow. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Often needs to restart due to updates that seem to happen every other day. Camera sometimes doesn’t work and mute is sometimes On and sometimes off when joining and meeting. One time the mute was taken off even though I didn’t press the button. Call quality has been very good recently and they added a connection quality feature to see other people’s connections and your connection quality. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,253)