Microsoft Teams

By Microsoft

4.4/5(19,391)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams very easy to use, enhancing daily communication and collaboration across different platforms effortlessly. (969 mentions)
Users find team collaboration seamless with Microsoft Teams, integrating meetings, chats, and file sharing efficiently. (896 mentions)
Users find Microsoft Teams to be a superb tool for communication, enhancing collaboration through integrated features and organization. (677 mentions)
Users value the easy file sharing in Microsoft Teams, enhancing collaboration and streamlining communication across teams. (591 mentions)
Users value the easy communication features of Microsoft Teams, enhancing collaboration and availability awareness among team members. (584 mentions)
Users often experience slow loading with Microsoft Teams, especially when using multiple applications or during video meetings. (418 mentions)
Users experience performance issues with Teams, including high resource consumption and difficulties in low-bandwidth situations. (299 mentions)
Users report the user interface can be overwhelming and slow, complicating their navigation and experience during usage. (261 mentions)
Users often face connectivity issues with Microsoft Teams, particularly during low-bandwidth situations disrupting their experience. (224 mentions)
Users experience performance delays with Microsoft Teams, leading to frustration, particularly on older machines and low-bandwidth connections. (181 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (19,391)

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Microsoft Teams Reviews (19,391)

View 70 Video Reviews
4.4
19,391 reviews
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Paola G.
PG
Paola G.
Senior Program Specialist - Data Analyst
Mid-Market (51-1000 emp.)
"Convenient, All-in-One Communication and Collaboration with Microsoft Teams"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how convenient it is for communication and collaboration. It makes it easy to stay connected with coworkers through chats, calls, and meetings, while also allowing us to share files and work together in one place. I also like that it helps keep everything organized without having to use multiple apps. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel a little overwhelming with all the different features and notifications. It can also be slow at times, especially when joining meetings or switching between chats and files. Overall, though, it’s a useful tool for staying connected and communicating with coworkers. Review collected by and hosted on G2.com.

Ravi M.
RM
Ravi M.
Technical Product Manager, IT Infrastructure & APM
Mid-Market (51-1000 emp.)
"Microsoft Teams: AI Summaries, Copilot, and Noise Cancellation Make Business Meetings Easier"
4/5
What do you like best about Microsoft Teams?

As an active user of Microsoft 360, I use Microsoft Teams on a daily basis for standup calls and other meetings. It makes it easy to communicate with my team members and share files, all within the same interface, so I can stay connected without switching between tools. The best part for me is the AI summary feature and the Copilot feature, which help me capture the key notes from my meetings. Another feature that feels a bit hidden (though I hope most Microsoft Teams users are using it) is Noise Cancellation, and it’s genuinely really helpful. Microsoft Teams comes bundled with our Microsoft 365 subscription, so the incremental cost for the collaboration and video calling features is low compared to buying a standalone tool like Slack or Otter.ai. For a team already invested in the Microsoft ecosystem, it delivers good value since it integrates directly with Outlook, SharePoint, and OneDrive without needing separate licensing. The main value gap is that there are many feature available in Microsoft but there is no proper on screen direction or guidance to use those features. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I found that the search functionality isn’t very good compared to how effectively it works in the competitor app, Slack. I’m also more comfortable with Slack channels and their accessibility, which I feel Teams is still missing. I can see that there are many other features available in Microsoft Team, but I still don’t know how to use them, and there isn’t any on-screen help guide to walk me through those features. Review collected by and hosted on G2.com.

Riki Y.
RY
Riki Y.
IT Service and Quality Officer
Computer Software
Mid-Market (51-1000 emp.)
"Microsoft Teams: Reliable Platform for Team Communication and Collaboration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it brings communication, collaboration, and meetings into one platform. It makes it easy to communicate with team members through chat, organize meetings, share files, and collaborate on documents without constantly switching between different applications.

I also like its integration with other Microsoft 365 tools, which makes it especially convenient for day-to-day work and team collaboration. The meeting and screen-sharing features are reliable and easy to use, making Teams a practical solution for both internal communication and remote collaboration. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can feel a little heavy at times, especially when handling multiple chats, meetings, and channels. The number of features can also make the interface feel somewhat overwhelming for new users. I think the navigation and notification management could be more streamlined. Review collected by and hosted on G2.com.

Sanjoy S.
SS
Sanjoy S.
Senior Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"All-in-One Communication and Collaboration with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

For Microsoft Teams, the thing I like most is that it keeps the day-to-day communication and collaboration in one place. I regularly use it for team chats, meetings, file sharing, and discussions. The integration with Outlook and other Microsoft 365 apps is very convenient, especially for scheduling meetings. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The main downside for me is that Teams respond a little slowly when there are a lot of chats and notifications going on. Finding older chats or messages sometimes takes a little bit of time. Slowness is the only downside. Review collected by and hosted on G2.com.

Joshua S.
JS
Joshua S.
Human Resource Systems Specialist
Human Resources
Mid-Market (51-1000 emp.)
"Highly Collaborative, Well-Integrated Office365 Experience"
5/5
What do you like best about Microsoft Teams?

Highly collaborative and is well integrated in the Office365 Suite and has apps that you can use for collaborative use of other Office365 Products. Can be used for meetings and also have wonderful meeting features that are interactive. Being able to use CoPilot for AI assistance is also a plus and being able to be onboarded on using centralized credentials makes it even greater. Its performance holding up without lags especially with a lot of chat groups, chats, and channels is also likable. I think Teams is actually beneficial to a company of 1000 - 5000 regardless of the price, I believe the values it brings definitely outweigh the cost as it brings about integration, collaboration, innovation, security, centralization, efficiency to say the least. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

There isn't much on Teams I don't like to be honest, my experiences on it are actually pretty good, I would suggest for some more personalization configurations for individuals who may want to customize themes and the look. Review collected by and hosted on G2.com.

lujain y.
LY
lujain y.
ai engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams Screen Sharing Makes Remote Collaboration Clear and Easy"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its screen sharing feature during meetings. It makes it easy to share my entire screen or a specific application window, which is very useful when presenting documents, explaining a process, or collaborating with others. I like that I can switch between different content while staying in the same meeting, and participants can follow what I am explaining in real time. The feature is straightforward to access and generally works smoothly without requiring additional software. Screen sharing has been especially helpful for presentations, technical discussions, and remote collaboration because it makes communication much clearer than trying to explain everything through voice or messages alone. I use Microsoft Teams without paying for a separate subscription, and I think it provides very good value for my needs. The communication, meeting, screen sharing, and collaboration features are useful and reliable for everyday use. Having these tools available in one platform saves time and reduces the need to use multiple separate applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike about Microsoft Teams is that screen sharing can sometimes become less smooth when the internet connection is unstable. There can be occasional delays or reduced image quality, especially when sharing content with movement or switching quickly between applications. I also think the interface can feel crowded during meetings because there are many controls and options available at the same time. In some situations, finding the correct window to share can take a little extra time. Overall, the screen sharing feature is very useful, but improvements in performance and simplicity would make the experience even better. Review collected by and hosted on G2.com.

Gajanan H.
GH
Gajanan H.
Compliance Consultant
Small-Business (50 or fewer emp.)
"Microsoft Teams for Client Communication and Team Coordination"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it brings meetings, chats, calls and file sharing into one place. In my consulting work, I use it regularly for client discussions and internal team coordination. It makes it easier to quickly discuss compliance matters, share documents and follow up on ongoing assignments without having to switch between multiple applications. I feel the value is good for what I pay, especially because I use Teams regularly for client meetings, business messaging and internal coordination. Having meetings, chats, file sharing and collaboration in one platform saves time and makes day-to-day communication easier. Overall, it is a useful tool for managing my consulting work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

At times, Teams can feel a little heavy, especially when multiple chats, meetings and notifications are active at the same time. The interface can also take some time to get used to when managing many teams and conversations. Apart from that, it works well for my regular client and internal communication needs. Review collected by and hosted on G2.com.

Karen S.
KS
Karen S.
Technology writer
Enterprise (> 1000 emp.)
"Powerful All-in-One Collaboration, but Cluttered UI and Notification Overload"
3/5
What do you like best about Microsoft Teams?

All-In-One Hub: Combines persistent chat, video conferencing, file storage, and collaborative channels into a single window. Live File Collaboration: Multiple team members can view and edit Word, Excel, and PowerPoint files simultaneously within a chat or channel. Cost Efficiency: Included at no extra charge with most enterprise and business Microsoft 365 licensing tiers. Enterprise Security: Offers strong data encryption, multi-factor authentication, and compliance tools that meet strict corporate IT standards. Extensive App Integration: Connects with hundreds of third-party apps and bots through the built-in app store to help automate workflows. Large Meeting Capacity: Supports large online events, webinars, and town halls with thousands of interactive participants or view-only attendees. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Interface Clutter: Finding specific files, threads, or settings can be difficult because of complex nesting, crowded layouts, and disorganized search tools. Notification Fatigue: Managing notifications is notoriously complicated, which often causes users to miss crucial updates or deal with constant alert overload. Steep Learning Curve: Configuring channels, permissions, and internal file sharing feels less intuitive than more streamlined alternatives like Slack. Ecosystem Lock-in: Performance drops noticeably and setup becomes clunky if your organization tries to use it alongside Google Workspace or other non-Microsoft tools. File Management Confusion: Automatically storing files can create complex backend SharePoint structures, which may confuse casual users who are simply trying to organize documents. Guest Access Friction: Inviting external clients or freelancers into channels frequently runs into cross-tenant permission issues, along with security blocks that slow everything down. Review collected by and hosted on G2.com.

Niamh A.
NA
Niamh A.
Payroll and P&C Coordinator
Mid-Market (51-1000 emp.)
"Easy, Personal Remote Collaboration You Can Trust"
4.5/5
What do you like best about Microsoft Teams?

I like that it makes it easy to connect with colleagues on work-from-home days. It feels much more personal to see their faces when discussing matters. As someone who works with confidential topics, I can feel confident that I won’t accidentally email the wrong person information. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes it can lag in areas with a weaker connection, and my camera can be blurry at times. I really like the transcript feature, but it still needs some improvement, since it sometimes misinterprets what I’ve said. Review collected by and hosted on G2.com.

Manish R.
MR
Manish R.
Graphic Designer
Graphic Design
Small-Business (50 or fewer emp.)
"Microsoft Teams Makes Everyday Team Collaboration Easier"
4/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it keeps our day-to-day communication and meetings in one place. We use chat for quick questions and updates, while channels are useful for keeping conversations related to a project or team together. Sharing files during a conversation is also convenient, and the connection with Outlook and other Microsoft 365 apps makes it easier to move between meetings, documents, and messages. Meetings and screen sharing have generally been reliable for regular team communication. The interface can take some time to get used to, but once the teams and channels are organized, it makes collaboration much easier. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The main thing I dislike is that Teams can become difficult to navigate when there are a lot of teams, channels, chats, and notifications. It is sometimes harder than expected to find an older conversation or locate a file that was shared some time ago. Notifications can also become distracting when several channels are active at the same time. The core features work well, but I think the navigation and organization could be simpler for people who are managing a large number of conversations. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,391)