Microsoft Teams

By Microsoft

4.4/5(19,391)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams very easy to use, enhancing daily communication and collaboration across different platforms effortlessly. (969 mentions)
Users find team collaboration seamless with Microsoft Teams, integrating meetings, chats, and file sharing efficiently. (896 mentions)
Users find Microsoft Teams to be a superb tool for communication, enhancing collaboration through integrated features and organization. (677 mentions)
Users value the easy file sharing in Microsoft Teams, enhancing collaboration and streamlining communication across teams. (591 mentions)
Users value the easy communication features of Microsoft Teams, enhancing collaboration and availability awareness among team members. (584 mentions)
Users often experience slow loading with Microsoft Teams, especially when using multiple applications or during video meetings. (418 mentions)
Users experience performance issues with Teams, including high resource consumption and difficulties in low-bandwidth situations. (299 mentions)
Users report the user interface can be overwhelming and slow, complicating their navigation and experience during usage. (261 mentions)
Users often face connectivity issues with Microsoft Teams, particularly during low-bandwidth situations disrupting their experience. (224 mentions)
Users experience performance delays with Microsoft Teams, leading to frustration, particularly on older machines and low-bandwidth connections. (181 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (19,391)

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Reviews

Microsoft Teams Reviews (19,391)

View 70 Video Reviews
4.4
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Strive M.
SM
Strive M.
Anti-Money Laundering Analyst
Enterprise (> 1000 emp.)
"Microsoft Teams Simplifies Collaboration with Seamless Chat, Meetings, and Outlook Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it simplifies collaboration. It combines chat, video calls, meetings, and file sharing in one place, making it easy to communicate with colleagues and stay productive. The integration with Outlook also helps me manage my schedule efficiently Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I don't really dislike Teams, but managing a high volume of notifications can sometimes be challenging. Fortunately, the notification settings and search functionality make it much easier to stay organized and focus on what's important Review collected by and hosted on G2.com.

Khalid s.
KS
Khalid s.
IT Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams Makes Screen Sharing Feel Like an Interactive Workspace"
5/5
What do you like best about Microsoft Teams?

When zoomed into screen sharing, Microsoft Teams excels by treating shared content as an interactive workspace rather than just a passive video stream. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is a powerful enterprise hub, it comes with clear tradeoffs that frustrate power users and IT administrators alike. Heavy Resource Consumption: Built on the Electron framework, Teams is notorious for eating up significant CPU and RAM. It frequently causes system slowdowns, fan noise, and battery drain on mid-range or older machines—even after performance optimizations in the newer client. Review collected by and hosted on G2.com.

Pradip B.
PB
Pradip B.
Software Development Manager
Enterprise (> 1000 emp.)
"A Reliable Collaboration Tool with One Small Concern"
4/5
What do you like best about Microsoft Teams?

I have been using Microsoft collaboration tools including Teams for almost 20 years, and overall, it has been a very reliable and effective collaboration platform. I use it daily for team communication, meetings, and file sharing, and it has become an essential part of my work routine.

For grapevine discussions as well, this tool is best. I find it a great tool for both daily discussions and long-term projects.

Teams is quite straightforward. Since it integrates seamlessly with the Microsoft ecosystem, rolling it out and getting started was smooth. And it really helps in keeping everything connected and organized.

That being said, Teams remains one of the best collaboration tools i have worked with, and I genuinely appreciate how much it has improved teamwork and productivity over the years. I never had to contact Customer support as this software worked for me without any issue Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I noticed that attachments open directly in the chat window. Personally, I find this a bit inconvenient because I have to close the document and then go back to the chat window every time. A separate window option or tabs for opened document would make it much smoother. Review collected by and hosted on G2.com.

Bhuwanesh K.
BK
Bhuwanesh K.
Assistant Professor
Education Management
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Powerful Calendar & Meeting Scheduling for Effortless, Professional Meetings"
5/5
What do you like best about Microsoft Teams?

I particularly like its calendar and meeting scheduling features, which make it easy to add participants, set meeting times, create recurring meetings, and check attendees’ availability through Scheduling Assistant. The response options, lobby controls, online meeting settings, agendas, meeting notes, and follow-up tasks are also very useful for organizing professional meetings efficiently. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Some advanced settings can take time to understand. The interface can feel slightly complex for new users. Review collected by and hosted on G2.com.

anirban c.
AC
anirban c.
System Engineer
Mid-Market (51-1000 emp.)
"Microsoft Teams: A Reliable Workplace Collaboration Hub"
5/5
What do you like best about Microsoft Teams?

1. seamless integration with microsoft 365 application like outlook, word, excel, power point.

2.Easy communication through chat voice calls, and video meeting in single platform

3.Ability to schedule, join and manage meetings conveniently.

4.Real time document collaboration and switching between multiple tools

5.Strong security and reliable platform for hybrid and work-from home environment. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

1.The application can sometime be slow and consume significant resource.

2.Search function could be more accurate and faster

3.Notification can occasionally be inconsistent.

4.Finding older files, messages or conversation is not always intuitive.

5.Performance may degrade when multiple teams, channels and chats are active. Review collected by and hosted on G2.com.

Jason C.
JC
Jason C.
Sales Manager
Automotive
Small-Business (50 or fewer emp.)
"Microsoft Teams: A Complete Collaboration Hub with AI-Powered Productivity"
5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft Teams today is how it has evolved into a complete collaboration hub. It’s no longer just for chat and video calls; it now includes AI-powered meeting summaries, real-time co-editing, and seamless integration with other Microsoft 365 tools. Features like Copilot, Intelligent Recap, and Loop components help save time, reduce meeting fatigue, and keep teams aligned. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Notification Overload

Alerts from multiple channels and threads pile up fast, and it becomes difficult to keep up as they accumulate. It’s hard to tell which messages are truly urgent versus which ones are just background chatter. Review collected by and hosted on G2.com.

Raisa  F.
RF
Raisa F.
Payout Support
Financial Services
Small-Business (50 or fewer emp.)
"Its a communication through chat, video conferencing and online meetings"
5/5
What do you like best about Microsoft Teams?

It provides an all-in-one collaboration platform that brings together chat, video conferencing, file sharing, and team collaboration in a single interface. It also integrates seamlessly with Microsoft 365 applications such as Outlook, Word, Excel, and PowerPoint. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is a powerful collaboration platform, it can sometimes feel resource-intensive, particularly on older devices, which can lead to slower performance. The interface can also be overwhelming for new users, given the sheer number of features, channels, and settings available. Review collected by and hosted on G2.com.

Kirk V.
KV
Kirk V.
Lead Data Strategist - Data & Analytics Transformation
Enterprise (> 1000 emp.)
"Intuitive Interface with Easy-to-Follow Chats and Strong Call Quality"
4/5
What do you like best about Microsoft Teams?

The interface is intuitive, with options to favorite people, group chats, or channels. GIFs are available if your organization allows them. Emojis work well, and chat messages are easy to read, format, and follow. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Often needs to restart due to updates that seem to happen every other day. Camera sometimes doesn’t work and mute is sometimes On and sometimes off when joining and meeting. One time the mute was taken off even though I didn’t press the button. Call quality has been very good recently and they added a connection quality feature to see other people’s connections and your connection quality. Review collected by and hosted on G2.com.

Harsh T.
HT
Harsh T.
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Easy Team Collaboration with Great Call Quality and Search"
4.5/5
What do you like best about Microsoft Teams?

Easy to connect with the team, scheduling meetings, creating groups. Call quality and easy to search files and text. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Chat storage feels too limited. It’s difficult to find chats that are older than 3–4 months. They show up in the search window, but when I click on them, the chat isn’t actually there. Review collected by and hosted on G2.com.

Furkan A.
FA
Furkan A.
Data scientist
Computer Software
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Communication and Collaboration Made Easy with Microsoft Teams"
5/5
What do you like best about Microsoft Teams?

One of the most useful things about Microsoft Teams is that it combines communication and collaboration in a single platform. I can send messages, join video meetings, share files, and work with team members without having to switch between different applications. This makes daily communication much easier and more organized. The interface is simple and easy to understand, even for new users. The chat feature is especially helpful for quick discussions and reduces the need for long email exchanges. Scheduling and joining meetings is straightforward, and the screen-sharing feature works well during presentations and team discussions. Another advantage is that shared files and conversation history are stored in one place, making it easy to find information when needed. It helps teams stay connected, improves collaboration, and supports productivity throughout the workday. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I do not like about Microsoft Teams is that it can sometimes feel a little slow, especially when there are many chats, channels, or notifications. It may also take some time to find certain settings or older messages when you need them quickly. I have also noticed that when many notifications come in at once, it can be difficult to keep track of important updates. For new users, some features may feel confusing at first because there are many options available. Apart from these small issues, my overall experience has been good. Microsoft Teams is still a useful tool for communication and collaboration, and these problems do not happen often enough to cause major issues. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,391)