# Best Survey Software - Page 9 *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable ## Top Survey Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,619 reviews) | Real-time team survey and document collaboration | "[Great for companies](https://www.g2.com/survey_responses/google-workspace-review-9017346)" | | 2 | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5.0 (23,188 reviews) | Fast survey creation and feedback reporting | "[Easy-to-use survey platform](https://www.g2.com/survey_responses/surveymonkey-review-7682858)" | | 3 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (5,058 reviews) | Flexible forms with payments and workflows | "[Jotform Makes Professional, No-Code Forms Fast with Powerful Customization](https://www.g2.com/survey_responses/jotform-review-13070368)" | | 4 | [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) | 4.4/5.0 (996 reviews) | CRM-connected customer feedback surveys | "[Zoho Survey: Easy, Flexible, and Great for Streamlined Data Collection](https://www.g2.com/survey_responses/zoho-survey-review-13076704)" | | 5 | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5.0 (460 reviews) | Microsoft-native simple surveys and quizzes | "[Simple and Efficient Tool for Surveys and Academic Forms](https://www.g2.com/survey_responses/microsoft-forms-review-12839124)" | | 6 | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5.0 (979 reviews) | Interactive lead and feedback forms | "[Interactive Forms That Improved Our Response Rates](https://www.g2.com/survey_responses/typeform-review-12757331)" | | 7 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,525 reviews) | Suite-based survey and file workflows | "[All in One Productivity Ecosystem with Seamless Collaboration Across Devices](https://www.g2.com/survey_responses/microsoft-365-review-12930516)" | | 8 | [QuestionPro](https://www.g2.com/products/questionpro/reviews) | 4.5/5.0 (1,134 reviews) | Advanced research surveys with branching | "[User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics](https://www.g2.com/survey_responses/questionpro-review-12925750)" | | 9 | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5.0 (2,913 reviews) | Research-grade experience feedback analysis | "[Structured Feedback Insights with an Intuitive Survey Builder](https://www.g2.com/survey_responses/qualtrics-market-research-review-12999170)" | | 10 | [Constant Contact](https://www.g2.com/products/constant-contact/reviews) | 4.1/5.0 (7,223 reviews) | Email campaigns with embedded feedback collection | "[Flexible Email Templates and Insightful Reporting in Constant Contact](https://www.g2.com/survey_responses/constant-contact-review-12837182)" | ## G2 Grid® for Survey Software ![G2 Grid® for Survey Software plotting products by satisfaction and market presence](https://www.g2.com/categories/survey/grids.png?focus%5B%5D=1434&focus%5B%5D=541&focus%5B%5D=23672&focus%5B%5D=8809&focus%5B%5D=89299&focus%5B%5D=13751&focus%5B%5D=663&focus%5B%5D=15217) Highlighted products: Google Workspace, SurveyMonkey, Jotform, Zoho Survey, Microsoft Forms, Typeform, Microsoft 365, and QuestionPro. Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=microsoft-forms&focus%5B%5D=typeform&focus%5B%5D=microsoft365&focus%5B%5D=questionpro) ## How Many Survey Software Products Does G2 Track? **Total Products under this Category:** 554 ### Category Stats (Jul 2026) - **Average Rating**: 4.42/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Explorance Blue (+4.07%) - Among all products in this category, Explorance Blue recorded the largest rating increase compared to last month *Last updated: July 11, 2026* ## How Does G2 Rank Survey Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 153,200+ Authentic Reviews - 554+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Survey Software Is Best for Your Use Case? - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Leapsome](https://www.g2.com/products/leapsome/reviews) - **Easiest to Use:** [Matter](https://www.g2.com/products/matter-app/reviews) - **Top Trending:** [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) --- **Sponsored** ### Brilliant Assessments Brilliant Assessments is a sophisticated assessment platform designed to facilitate the creation and deployment of fully white-labeled assessments that yield high-quality, detailed feedback reports based on respondents' answers. This platform caters to various use cases, enabling users to generate reports for individuals, teams, or organization-wide assessments. The flexibility of the reporting format is enhanced by the use of Microsoft Word templates, allowing users to customize the look and feel of their documents to align with their branding or specific requirements. Targeted primarily at organizations, educational institutions, and professionals in need of comprehensive assessment solutions, Brilliant Assessments empowers domain experts to create sophisticated assessments without requiring IT assistance. The intuitive interface simplifies the process of building assessments, making it accessible for users with varying levels of technical expertise. This feature is particularly beneficial for HR departments, educational administrators, and consultants who need to gather and analyze feedback efficiently. The platform's key features include fully automated scoring, which eliminates the need for users to write, debug, or maintain complex formulas. This automation not only saves time but also ensures accuracy in scoring assessments. Additionally, the responsive design of the assessments allows for seamless deployment on desktops, tablets, and mobile devices, making it convenient for respondents to participate from any device. The ability to manage responses comprehensively, including purchasing responses directly through the platform, adds further value for partners and customers. Brilliant Assessments also offers advanced capabilities such as benchmarking against previous responses and the ability to define unlimited peer groups using the classifier feature. This allows organizations to track individual and cohort progress over time effectively. The Word Add-in enhances the reporting process by providing 17 different chart types and customizable text based on ratings, streamlining the creation of insightful reports. Furthermore, the integration with Stripe facilitates the purchase of responses, reports, and cohorts, while Zapier integration allows for connectivity with over 5,000 applications, enhancing the platform's versatility. With a 14-day free trial and unlimited support from Customer Success Managers, Brilliant Assessments ensures that users can explore its features and receive assistance as needed. This commitment to user support, combined with its comprehensive assessment capabilities, positions Brilliant Assessments as a valuable tool for those seeking to enhance their feedback and evaluation processes. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=28&secure%5Bchosen_at%5D=2026-07-11T19%3A19%3A59Z&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=48238&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey&secure%5Btoken%5D=386cd7e4fea2189fc0eb3a60b974c9ce027c79324d4017a973af7aff15418872&secure%5Burl%5D=https%3A%2F%2Fwww.brilliantassessments.com%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dpartner_promotion%26utm_id%3Dad&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Survey Software Products in 2026? ### 1. [Novi Survey](https://www.g2.com/products/novi-survey/reviews) Novi Survey is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys and assessments. It offers a user-friendly interface complemented by a rich text editor, enabling users to design surveys with over 100 question variations, including advanced types like matrices, constant sum, rating scales, and file uploads. The platform supports sophisticated features such as conditional logic, branching, text piping, and parameter substitution, allowing for highly customized survey experiences. Key Features and Functionality: - Survey Design: Utilize a modern interface with a rich text editor to craft surveys featuring a wide array of question types and advanced functionalities. - Distribution: Deploy surveys via a robust email engine, embed them into web pages, or share through social media platforms. - Branding: Customize surveys with professionally designed templates or create unique designs by adjusting logos, colors, fonts, and button styles. - Internationalization: Develop surveys in multiple languages, with a built-in spell checker supporting 34 languages, and allow respondents to switch languages seamlessly. - Data Analysis: Access real-time responses, generate summary reports with descriptive statistics, and visualize data through customizable charts and graphs. - Collaboration: Manage teams with varying access levels, collect responses anonymously or linked to contacts, and ensure secure communication via SSL encryption. Primary Value and User Solutions: Novi Survey addresses the need for an advanced yet accessible survey solution suitable for various applications, including market research, employee evaluations, customer feedback, and more. By offering extensive customization options, robust distribution methods, and powerful analytical tools, it empowers organizations to gather meaningful insights efficiently. The platform's flexibility in deployment—either as a hosted service or an installable software package—ensures that businesses can choose the setup that best aligns with their operational requirements. **Average Rating:** 4.2/5.0 **Total Reviews:** 30 **How Do G2 Users Rate Novi Survey?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Permissions:** 8.6/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Novi Survey?** - **Seller:** [Novi Survey](https://www.g2.com/sellers/novi-survey) - **HQ Location:** , US - **LinkedIn® Page:** https://www.linkedin.com/company/novisystems/about (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 45% Mid-Market, 42% Small-Business #### What Are Novi Survey's Pros and Cons? **Pros:** - Customer Support (3 reviews) - Ease of Use (2 reviews) - Easy Integrations (2 reviews) - Helpful (2 reviews) - Integrations (2 reviews) **Cons:** - Survey Issues (2 reviews) - Complexity (1 reviews) - Dashboard Issues (1 reviews) - Data Visualization (1 reviews) - Difficult Setup (1 reviews) ### What Do G2 Reviewers Say About Novi Survey? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **responsive and helpful customer support** of Novi Survey, ensuring swift resolution of issues. - Users commend Novi Survey for its **easy-to-use interface** , simplifying survey design and feedback collection effortlessly. - Users find the **easy integrations** of Novi Survey beneficial, enhancing their survey deployment experience significantly. - Users find Novi Survey's **ease of use** essential for gathering feedback and enhancing products effectively. - Users value the **easy integration** capabilities of Novi Survey, enhancing their workflow with various systems seamlessly. **Cons:** - Users often face **survey issues** with Novi Survey, finding the platform difficult to navigate and complete tasks. - Users find Novi Survey's **complexity in advanced features** challenging, particularly for those lacking technical knowledge. - Users feel the **dashboard design is unappealing** , impacting their overall experience with Novi Survey. - Users find Novi Survey's **data visualization** lacks dynamism and customization options compared to competitor platforms. - Users find that the **difficult setup** of Novi Survey hampers their ability to complete surveys efficiently. #### What Are Recent G2 Reviews of Novi Survey? **"[Handling Lifestyle Assessments and Wellness Forms More Smoothly in Daily Work](https://www.g2.com/survey_responses/novi-survey-review-12865622)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/novi-survey-review-12865622) --- **"[Easy-to-Use Survey Platform with Strong Customization, Reporting, and Multilingual Support](https://www.g2.com/survey_responses/novi-survey-review-12835094)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/novi-survey-review-12835094) --- #### What Are G2 Users Discussing About Novi Survey? - [What is Novi Survey used for?](https://www.g2.com/discussions/what-is-novi-survey-used-for) - 1 comment, 1 upvote ### 2. [Zappi](https://www.g2.com/products/zappi/reviews) Zappi is a leading consumer insights platform that connects brands with consumers. Through AI-powered software that delivers connected insights, Zappi empowers brands to make faster, smarter, and consumer-driven decisions by leveraging real-time, continuous consumer feedback. Trusted by over 350 brands worldwide, Zappi helps create successful products, develop impactful ads, and build winning brands by keeping the voice of the consumer at the heart of every decision. Named the Best Marketing Insights Platform by the MarTech Breakthrough Awards in both 2023 and 2024 and recognized by Business Insider as one of the hottest martech companies, Zappi is setting industry standards. As a certified B-Corp, Zappi is committed to net-zero emissions, fostering an equitable workplace, and leveraging technology to benefit the communities we serve. With over 300 employees across 13+ countries and offices in Boston, London, and Cape Town, Zappi’s culture has been celebrated by Fast Company, Comparably, Quirks, Great Place to Work, and more. **Average Rating:** 4.6/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Zappi?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Zappi?** - **Seller:** [Zappistore](https://www.g2.com/sellers/zappistore) - **Company Website:** https://zappi.io/ - **Year Founded:** 2013 - **HQ Location:** Boston, US - **Twitter:** @zappi_io (2,371 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2979038/ (311 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 42% Enterprise, 32% Small-Business #### What Are Zappi's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Intuitive (3 reviews) - Customer Support (2 reviews) - Time-saving (2 reviews) - Daily Use (1 reviews) **Cons:** - Export Issues (1 reviews) - Formatting Issues (1 reviews) - Inadequate Reporting (1 reviews) - Inefficiency (1 reviews) - Limited Data Analysis (1 reviews) ### What Do G2 Reviewers Say About Zappi? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zappi, enjoying quick, intuitive access to creative testing globally. - Users find Zappi to be **super intuitive** , making creative testing quick and easy to implement globally. - Users appreciate the **excellent customer support** from Zappi, highlighting its availability and responsiveness for assistance. - Users find Zappi's **time-saving capabilities** beneficial, allowing for quick and intuitive global testing. - Users value the **easy implementation** of Zappi, making it a seamless choice for daily use and support. **Cons:** - Users find the **exporting process clunky** , which complicates the use of the AI reporting tool in Zappi. - Users find **formatting issues** with Zappi, reporting clunky content exports and a basic AI reporting tool. - Users find Zappi's reporting to be **inadequate** and not tailored to specific tests, affecting functionality. - Users find the **inefficiency** of Zappi's basic reporting and clunky content exporting frustrating for their testing needs. - Users find the **limited data analysis** of Zappi basic and lacking consideration for tested stim metrics. #### What Are Recent G2 Reviews of Zappi? **"[Zappi Makes Enterprise-Scale Testing Easy and Repeatable](https://www.g2.com/survey_responses/zappi-review-12923842)"** **Rating:** 4.5/5.0 stars *— Verified User in Consumer Goods* [Read full review](https://www.g2.com/survey_responses/zappi-review-12923842) --- **"[A True One-Stop Shop for Global Testing and Meta Analysis](https://www.g2.com/survey_responses/zappi-review-12919209)"** **Rating:** 4.5/5.0 stars *— Verified User in Market Research* [Read full review](https://www.g2.com/survey_responses/zappi-review-12919209) --- #### What Are G2 Users Discussing About Zappi? - [What is Zappi used for?](https://www.g2.com/discussions/what-is-zappi-used-for) ### 3. [Brilliant Assessments](https://www.g2.com/products/brilliant-assessments/reviews) Brilliant Assessments is a sophisticated assessment platform designed to facilitate the creation and deployment of fully white-labeled assessments that yield high-quality, detailed feedback reports based on respondents' answers. This platform caters to various use cases, enabling users to generate reports for individuals, teams, or organization-wide assessments. The flexibility of the reporting format is enhanced by the use of Microsoft Word templates, allowing users to customize the look and feel of their documents to align with their branding or specific requirements. Targeted primarily at organizations, educational institutions, and professionals in need of comprehensive assessment solutions, Brilliant Assessments empowers domain experts to create sophisticated assessments without requiring IT assistance. The intuitive interface simplifies the process of building assessments, making it accessible for users with varying levels of technical expertise. This feature is particularly beneficial for HR departments, educational administrators, and consultants who need to gather and analyze feedback efficiently. The platform's key features include fully automated scoring, which eliminates the need for users to write, debug, or maintain complex formulas. This automation not only saves time but also ensures accuracy in scoring assessments. Additionally, the responsive design of the assessments allows for seamless deployment on desktops, tablets, and mobile devices, making it convenient for respondents to participate from any device. The ability to manage responses comprehensively, including purchasing responses directly through the platform, adds further value for partners and customers. Brilliant Assessments also offers advanced capabilities such as benchmarking against previous responses and the ability to define unlimited peer groups using the classifier feature. This allows organizations to track individual and cohort progress over time effectively. The Word Add-in enhances the reporting process by providing 17 different chart types and customizable text based on ratings, streamlining the creation of insightful reports. Furthermore, the integration with Stripe facilitates the purchase of responses, reports, and cohorts, while Zapier integration allows for connectivity with over 5,000 applications, enhancing the platform's versatility. With a 14-day free trial and unlimited support from Customer Success Managers, Brilliant Assessments ensures that users can explore its features and receive assistance as needed. This commitment to user support, combined with its comprehensive assessment capabilities, positions Brilliant Assessments as a valuable tool for those seeking to enhance their feedback and evaluation processes. **Average Rating:** 4.7/5.0 **Total Reviews:** 15 **How Do G2 Users Rate Brilliant Assessments?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 7.4/10 (Category avg: 8.7/10) **Who Is the Company Behind Brilliant Assessments?** - **Seller:** [Brilliant Assessments](https://www.g2.com/sellers/brilliant-assessments) - **Company Website:** https://www.brilliantassessments.com - **Year Founded:** 2015 - **HQ Location:** Miami, Florida - **LinkedIn® Page:** https://www.linkedin.com/company/brilliant-assessments/ (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 73% Small-Business, 20% Mid-Market #### What Are Brilliant Assessments's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Ease of Use (6 reviews) - Reporting (6 reviews) - Helpful (5 reviews) - Customizability (4 reviews) **Cons:** - Learning Curve (4 reviews) - Expensive (2 reviews) - Difficult Customization (1 reviews) - Limited Customization (1 reviews) - Not Intuitive (1 reviews) ### What Do G2 Reviewers Say About Brilliant Assessments? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **exceptional customer support** of Brilliant Assessments, highlighting responsiveness and expertise from the support team. - Users find Brilliant Assessments **extremely easy to use** , appreciating its intuitive design and comprehensive features. - Users appreciate the **detailed reporting features** of Brilliant Assessments, which provide valuable insights into feedback and data. - Users value the **exceptional customer support** from Brilliant Assessments, ensuring assistance and satisfaction throughout their experience. - Users value the **customizability** of Brilliant Assessments, appreciating personalized feedback and easy integration of tailored assessments. **Cons:** - Users face a **steep learning curve** with Brilliant Assessments, yet the support team is incredibly helpful throughout the process. - Users feel the pricing of Brilliant Assessments is **too expensive** compared to other software alternatives available. - Users note the **difficult customization** of reports, which requires a learning curve but yields beautiful results when finished. - Users note a **limited customization** experience due to the learning curve, but appreciate the results after overcoming it. - Users find the **interface not intuitive** , often struggling with document creation and scoring methods in Brilliant Assessments. #### What Are Recent G2 Reviews of Brilliant Assessments? **"[Advanced Assessment Software](https://www.g2.com/survey_responses/brilliant-assessments-review-10924902)"** **Rating:** 4.5/5.0 stars *— aymara c.* [Read full review](https://www.g2.com/survey_responses/brilliant-assessments-review-10924902) --- **"[Customized and Personal](https://www.g2.com/survey_responses/brilliant-assessments-review-11265933)"** **Rating:** 5.0/5.0 stars *— Courtney S.* [Read full review](https://www.g2.com/survey_responses/brilliant-assessments-review-11265933) --- ### 4. [CountBig](https://www.g2.com/products/countbig/reviews) CountBig is a platform that digitizes end-to-end census, surveys and inspections. It helps statistical entities and governments to collect, validate, manage and analyze data, to lay solid grounds for better planning of future policies, strategies, plans and mega projects. It is an easy-to-use, secure and powerful solution that enables the collection, validation, management and analysis of highest quality data to be plotted over rich analytical, interactive dashboards using GIS technology; in real-time. **Average Rating:** 4.5/5.0 **Total Reviews:** 10 **How Do G2 Users Rate CountBig?** - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind CountBig?** - **Seller:** [Link Development](https://www.g2.com/sellers/link-development) - **Year Founded:** 1996 - **HQ Location:** Dubai Media City, Building DMC09 Office G047 P.O.Box: 500190 Dubai, UAE - **Twitter:** @linkdevelopment (7,856 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/link-development (1,290 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 55% Mid-Market, 36% Small-Business #### What Are CountBig's Pros and Cons? **Pros:** - Accessibility (1 reviews) - Automation (1 reviews) - Ease of Use (1 reviews) - Easy Implementation (1 reviews) - Helpful (1 reviews) **Cons:** - Dashboard Issues (1 reviews) - Expensive (1 reviews) - Subscription Cost (1 reviews) ### What Do G2 Reviewers Say About CountBig? *AI-generated summary from verified user reviews* **Pros:** - Users value the **accessibility** of CountBig, enabling hassle-free data entry and insights even in offline mode. - Users value the **automation capabilities** of CountBig, simplifying decision-making with honest platform reviews. - Users value the **ease of use** of CountBig, which simplifies platform selection with honest reviews. - Users find the **easy implementation** of CountBig to enhance data accuracy and streamline quality control effectively. - Users value the **real-time data handling** of CountBig, noting its accuracy and ease of implementation for agents. **Cons:** - Users desire more features on the dashboard to enhance their experience and address **dashboard issues** effectively. - Users find CountBig **expensive** compared to free alternatives that offer similar accuracy and functionality. - Users feel the **subscription cost** of CountBig is unjustified, given the availability of free alternatives with similar accuracy. #### What Are Recent G2 Reviews of CountBig? **"[CountBig: A powerful platform for Digital Surveys and Census](https://www.g2.com/survey_responses/countbig-review-10470479)"** **Rating:** 5.0/5.0 stars *— Verified User in Consumer Services* [Read full review](https://www.g2.com/survey_responses/countbig-review-10470479) --- **"[CountBig: Revolutionizing Census and Survey Management](https://www.g2.com/survey_responses/countbig-review-10408321)"** **Rating:** 5.0/5.0 stars *— Kumar K.* [Read full review](https://www.g2.com/survey_responses/countbig-review-10408321) --- ### 5. [Localyser](https://www.g2.com/products/localyser/reviews) Localyser is an online reputation management & customer experience software that helps you turn online reviews into your most powerful marketing tool. We help multi-location brands such as the Tashas Group, Drive Auto Group and The Old Spaghetti Factory turn every review into an opportunity to impress. The platform has four major modules to help businesses grow their brand at every location: Reviews - Automate your review management process, then take it one step further. Start using reviews as fuel to build your brand. Messages - Reviews are just the beginning. Connect all your social media accounts into one unified inbox for all of your direct messages. Feedback - Turn feedbacks into positive reviews. Increase your online ranking by boosting your star rating, so more customers find you. Insights - See what's working and what's not, our analytics let you slice and dice the data any way you like. Have all the data at your fingertips. Get a free trial today at www.localyser.com **Average Rating:** 4.8/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Localyser?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 7.9/10 (Category avg: 8.6/10) - **Question Types:** 6.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Localyser?** - **Seller:** [Digital Interactive Middle East](https://www.g2.com/sellers/digital-interactive-middle-east) - **Year Founded:** 2016 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** https://www.linkedin.com/company/localyser (10 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Food & Beverages, Hospitality - **Company Size:** 69% Mid-Market, 17% Small-Business #### What Are Localyser's Pros and Cons? **Pros:** - Ease of Use (20 reviews) - Customer Support (18 reviews) - Helpful (15 reviews) - Centralized Management (11 reviews) - Insights (10 reviews) **Cons:** - Limited Customization (3 reviews) - Update Issues (3 reviews) - Delays (2 reviews) - Expensive (2 reviews) - Integration Issues (2 reviews) ### What Do G2 Reviewers Say About Localyser? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of LocaLyser, appreciating its user-friendly interface and fast functionality for listings management. - Users praise the **responsive customer support** of LocaLyser, which greatly enhances their overall experience and effectiveness. - Users highlight the **helpful customer support** of Localyser, ensuring quick responses and effective assistance when needed. - Users appreciate the **centralized management** in LocaLyser, streamlining local business listings and online reviews effortlessly. - Users appreciate the **intuitive interface and accurate location-based insights** of Localyser, enhancing their business management experience. **Cons:** - Users find the **limited customization** options in Localyser's analytics and reporting to be a drawback. - Users note the **delay in updates** for reviews on platforms, affecting timely responses and overall efficiency. - Users note the **delays in review visibility** from platforms, impacting their ability to respond promptly. - Users find Localyser **expensive for smaller businesses** , though they acknowledge its time-saving value and effectiveness. - Users experience **integration issues** with Localyser, facing delays and limited compatibility with niche review platforms. #### What Are Recent G2 Reviews of Localyser? **"[Centralizes All Locations and Weekly Feedback in One Place](https://www.g2.com/survey_responses/localyser-review-12800846)"** **Rating:** 4.5/5.0 stars *— Verified User in Restaurants* [Read full review](https://www.g2.com/survey_responses/localyser-review-12800846) --- **"[My reviews knight in shining armor](https://www.g2.com/survey_responses/localyser-review-11489549)"** **Rating:** 4.5/5.0 stars *— Kim A.* [Read full review](https://www.g2.com/survey_responses/localyser-review-11489549) --- #### What Are G2 Users Discussing About Localyser? - [What is Localyser used for?](https://www.g2.com/discussions/what-is-localyser-used-for) ### 6. [ResponseSuite](https://www.g2.com/products/responsesuite/reviews) ResponseSuite is a dynamic survey platform designed to enhance marketing strategies by integrating customer feedback directly into marketing systems. It enables businesses to create customized surveys that not only gather valuable insights but also automate personalized follow-ups, thereby increasing customer engagement and boosting sales. With its intuitive drag-and-drop builder, ResponseSuite simplifies the survey creation process, making it accessible for users without technical expertise. Key Features and Functionality: - Drag-and-Drop Survey Builder: Easily create surveys with a user-friendly interface that requires no coding knowledge. - Conditional Skip Logic: Enhance respondent experience by displaying or hiding questions based on previous answers, ensuring relevance and improving completion rates. - Scoring and Ratings: Assign scores to responses, allowing for the creation of quizzes or assessments that can display results immediately or trigger specific marketing actions. - Customizable Templates and Branding: Tailor surveys to reflect your brand identity with customizable templates, colors, logos, and images. - Email Marketing Integration: Seamlessly connect with popular email marketing platforms like ActiveCampaign, AWeber, ConvertKit, and Mailchimp to automate follow-ups and segment audiences based on survey responses. - Smart Thank You Pages: Direct respondents to different thank you pages or offers based on their answers, enhancing personalization and conversion opportunities. - Publishing and Embedding Options: Share surveys via unique links, embed them on websites with a single line of code, or customize URLs for social sharing. - Advanced Reporting and Analytics: Utilize real-time data reporting, drag-and-drop report builders, and integration with tools like Google Analytics to monitor performance and gain actionable insights. Primary Value and Solutions Provided: ResponseSuite empowers businesses to transform customer feedback into actionable marketing strategies. By integrating survey data with existing marketing tools, it facilitates personalized communication, audience segmentation, and targeted advertising. This approach not only enhances customer engagement but also drives higher conversion rates and sales. The platform's emphasis on ease of use, combined with its robust features, makes it an invaluable asset for marketers aiming to leverage data-driven decision-making to foster business growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 27 **How Do G2 Users Rate ResponseSuite?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Permissions:** 8.6/10 (Category avg: 8.6/10) - **Question Types:** 8.6/10 (Category avg: 8.9/10) - **Data Exporting:** 8.2/10 (Category avg: 8.7/10) **Who Is the Company Behind ResponseSuite?** - **Seller:** [ResponseSuite](https://www.g2.com/sellers/responsesuite) - **HQ Location:** Newcastle Upon Tyne , Tyne & Wear - **LinkedIn® Page:** https://www.linkedin.com/company/responsesuite/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 39% Small-Business, 36% Mid-Market #### What Are ResponseSuite's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Customization (2 reviews) - Setup Ease (2 reviews) - Ease of Creation (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Outdated Design (2 reviews) - Integration Issues (1 reviews) - Limited Data Analysis (1 reviews) - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About ResponseSuite? *AI-generated summary from verified user reviews* **Pros:** - Users find ResponseSuite to be **very easy to use** , appreciating the simplicity in setup and customization options. - Users value the **customization options** in ResponseSuite, enabling seamless integration and intuitive survey designs. - Users appreciate the **easy setup** with drag & drop functionality, enhancing customization and automation options. - Users value the **ease of creation** in ResponseSuite, enhancing their experience with intuitive design and seamless tool integration. - Users appreciate the **easy integrations** of ResponseSuite, enhancing their survey creation experience with seamless marketing tool compatibility. **Cons:** - Users find the **outdated design** of ResponseSuite limits appeal and usability, especially on mobile devices. - Users report **integration issues** with ResponseSuite, citing outdated design, mobile problems, and limited analytics capabilities. - Users find the design **outdated** and note the **limited data analysis** capabilities hinder effective insights. - Users find the **user interface uninviting** and suggest a modern update for improved usability and aesthetics. #### What Are Recent G2 Reviews of ResponseSuite? **"[User-Friendly, Highly Customizable Forms with Powerful Integrations and Reporting](https://www.g2.com/survey_responses/responsesuite-review-12739065)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/responsesuite-review-12739065) --- **"[Bringing More Structure to Surveys and Feedback Activities](https://www.g2.com/survey_responses/responsesuite-review-12899908)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/responsesuite-review-12899908) --- #### What Are G2 Users Discussing About ResponseSuite? - [What is ResponseSuite used for?](https://www.g2.com/discussions/what-is-responsesuite-used-for) ### 7. [SurveyNuts](https://www.g2.com/products/surveynuts/reviews) SurveyNuts is an intuitive online platform designed to facilitate the creation, distribution, and analysis of surveys and quizzes. With its user-friendly interface, individuals and organizations can effortlessly design surveys using various question types, share them across multiple channels, and analyze responses in real-time. Key Features and Functionality: - Intuitive Survey Creation: Offers a drag-and-drop interface, enabling users to craft surveys without any coding knowledge. - Diverse Question Types: Supports multiple-choice, rating scales, open-ended questions, and more to cater to varied data collection needs. - Real-Time Analytics: Provides immediate access to survey results through graphical representations, aiding in swift data interpretation. - Advanced Features: Includes branching logic, allowing for dynamic surveys that adapt based on respondent answers, and the ability to assign scores for quiz functionalities. - Mobile-Friendly Design: Ensures surveys are responsive and accessible across various devices, enhancing participant engagement. Primary Value and User Solutions: SurveyNuts streamlines the survey process, enabling users to gather actionable insights efficiently. Its simplicity and advanced features make it suitable for market research, customer feedback, educational assessments, and more. By offering real-time analytics and a mobile-friendly interface, SurveyNuts empowers users to make informed decisions based on comprehensive data collection. **Average Rating:** 4.2/5.0 **Total Reviews:** 37 **How Do G2 Users Rate SurveyNuts?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.9/10) - **Data Exporting:** 9.3/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyNuts?** - **Seller:** [surveynuts](https://www.g2.com/sellers/surveynuts) - **HQ Location:** Paris, fr - **Twitter:** @surveynuts (244 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/surveynuts/ **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 50% Mid-Market, 45% Small-Business #### What Are SurveyNuts's Pros and Cons? **Pros:** - Ease of Creation (1 reviews) - Ease of Use (1 reviews) - Easy Implementation (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) **Cons:** - Limited Customization (1 reviews) - Limited Templates (1 reviews) - Poor Reporting (1 reviews) - Restrictions (1 reviews) - Software Bugs (1 reviews) ### What Do G2 Reviewers Say About SurveyNuts? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of creation** with SurveyNuts, simplifying survey creation and distribution without technical expertise. - Users appreciate the **ease of use** of SurveyNuts, finding it simple to create and distribute surveys effectively. - Users value the **easy implementation** of SurveyNuts, noting its user-friendly interface and seamless integration with Excel and Teams. - Users value the **easy integrations** with Excel and Teams, making data management simple and efficient. - Users appreciate the **efficiency** of SurveyNuts, finding it easy to create and distribute surveys without technical skills. **Cons:** - Users feel the **limited customization** in SurveyNuts restricts advanced survey logic and reporting flexibility, hindering usability. - Users find the **limited templates** in SurveyNuts restrict customization and in-depth analysis for their surveys. - Users find **poor reporting** limits customization, hindering advanced survey logic and analytics, impacting overall satisfaction. - Users find the **restricted functionality** of SurveyNuts limits their ability to conduct in-depth surveys effectively. - Users often face **website crashes and glitches** that disrupt their experience with SurveyNuts. #### What Are Recent G2 Reviews of SurveyNuts? **"[Simple, Fast Survey Creation with Helpful AI support](https://www.g2.com/survey_responses/surveynuts-review-12649736)"** **Rating:** 4.0/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/surveynuts-review-12649736) --- **"[Very Convenient Tool for Surveys and Feedback Tracking](https://www.g2.com/survey_responses/surveynuts-review-12935983)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/surveynuts-review-12935983) --- #### What Are G2 Users Discussing About SurveyNuts? - [What is SurveyNuts used for?](https://www.g2.com/discussions/what-is-surveynuts-used-for) - 1 comment ### 8. [SurveyCTO](https://www.g2.com/products/surveycto/reviews) We are a secure, flexible data collection software platform built for high-quality data capture—wherever and however you work. Our history: Developed in 2012, SurveyCTO was designed to address the challenges associated with collecting high-quality data in the field: lack of data quality controls, unreliable internet, an inability to scale, and poor data security. Today, SurveyCTO is one of the world’s most powerful data collection software platforms. Our user base spans across 165 countries and comprises over 15,000 organizations across industries who trust us to power data collection and management, both on and offline. What we provide: SurveyCTO is a professionally supported, cloud hosted data collection software that allows you to build forms and collect data on desktop and mobile devices, even completely offline and off-the-grid. Our platform is packed with intelligent features relevant for any organization with data collection and data quality needs. Our use cases span public health, monitoring & evaluation, academic and market research, humanitarian crises, customer feedback, and clinical research. Our features, such as error and fraud detection to monitor surveyors in the field, case management to easily manage long-term data collection, automated data quality checks to ensure high-quality data, and end-to-end encryption for securely collecting sensitive, identifying data. Intuitive enough for anyone, and powerful enough for the most complex projects, our tools help teams collect, manage, and integrate data seamlessly across systems. We know that better data leads to smarter decisions—and smarter decisions create real-world impact. Visit our website to learn more the industries and use cases we support: https://www.surveycto.com/ **Average Rating:** 4.4/5.0 **Total Reviews:** 68 **How Do G2 Users Rate SurveyCTO?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 9.4/10 (Category avg: 8.9/10) - **Data Exporting:** 9.3/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyCTO?** - **Seller:** [Dobility](https://www.g2.com/sellers/dobility) - **Year Founded:** 2012 - **HQ Location:** Cambridge, MA - **LinkedIn® Page:** https://www.linkedin.com/company/5197743/ (23 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Research, Information Technology and Services - **Company Size:** 43% Small-Business, 39% Mid-Market #### What Are SurveyCTO's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Creation (1 reviews) - Ease of Use (1 reviews) - Flexibility (1 reviews) - Integrations (1 reviews) **Cons:** - Expensive (2 reviews) - Learning Curve (2 reviews) - Complexity (1 reviews) - Difficult Setup (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About SurveyCTO? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **exceptional customer support** of SurveyCTO, enhancing their experience and facilitating smooth integration and setup. - Users appreciate the **ease of creating surveys** with SurveyCTO, enhancing their data collection experience significantly. - Users find SurveyCTO's interface **easy to use** , streamlining survey creation, data collection, and secure synchronization. - Users appreciate the **flexibility in form design** of SurveyCTO, enabling tailored solutions for diverse project needs. - Users appreciate the **seamless integration with other tools** , enhancing usability and making SurveyCTO adaptable to workflows. **Cons:** - Users find the **high cost** of SurveyCTO challenging, especially for small projects and limited budgets. - Users find the **learning curve challenging** , especially for mastering advanced features and technical setup. - Users find the **complexity** of SurveyCTO adds challenges, especially given its high cost for small projects. - Users find the **difficult setup** challenging, noting that advanced features require significant time to master. - Users find **limited customization** options challenging, as advanced features require time and technical knowledge to learn. #### What Are Recent G2 Reviews of SurveyCTO? **"[Secure, Mobile-Friendly Data Collection with Easy Drag-and-Drop Form Building](https://www.g2.com/survey_responses/surveycto-review-12857494)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/surveycto-review-12857494) --- **"[Reliable Offline Field Data Collection with Powerful Survey Logic](https://www.g2.com/survey_responses/surveycto-review-13060493)"** **Rating:** 4.5/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/surveycto-review-13060493) --- #### What Are G2 Users Discussing About SurveyCTO? - [How do you use SurveyCTO collect?](https://www.g2.com/discussions/how-do-you-use-surveycto-collect) - [What is the meaning of SurveyCTO?](https://www.g2.com/discussions/what-is-the-meaning-of-surveycto) - [How does SurveyCTO work?](https://www.g2.com/discussions/how-does-surveycto-work) - [What is SurveyCTO used for?](https://www.g2.com/discussions/what-is-surveycto-used-for) ### 9. [ViewsFlash](https://www.g2.com/products/viewsflash/reviews) ViewsFlash is a Java 2 Platform, Enterprise Edition (J2EE) web application designed to create and manage surveys, assessments, data collection forms, quizzes, tests, and polls. It enables organizations to present questionnaires to respondents, collect and tabulate responses in real-time, and generate analytical reports and charts. The application supports multi-lingual questionnaires and adheres to web accessibility guidelines, including ADA Section 508 and WCAG Level 2 compliance. Key Features and Functionality: - Intuitive Questionnaire Design: Utilizes a WYSIWYG editor with wizards for creating question matrices and grids, supporting various data entry types like radio buttons, checkboxes, drop-down menus, text fields, and text areas. - Personalization and Logic: Offers personalization by retrieving respondent attributes from databases or LDAP stores, piping content from previous responses, branching to different pages, and conditionally displaying sections based on prior answers. - Advanced Validation and Scripting: Includes standard JavaScript and server-side validations (e.g., required fields, numeric values, email addresses, dates) and supports complex validation rules and scoring systems through server-side scripting using the Beanshell language. - Flexible Deployment Options: Can be presented as standalone web pages, embedded within websites using iFrames, integrated into JSP pages, or displayed as portlets in JSR 168 compliant portals. - Real-Time Data Processing: Stores response data in relational databases, provides real-time tallying for live result displays, and offers on-demand analytical reports with customizable charts and tables, including cross-tabulations and univariate analysis. - Security and Access Control: Supports user authentication via J2EE application servers, allowing role-based access to administrative functions. Respondents can be anonymous or authenticated, with options to restrict or allow multiple submissions and modifications. - Scalability and Performance: Designed for high performance, capable of handling large-scale applications with millions of votes per minute, and supports deployment on clusters or standalone servers. Primary Value and User Solutions: ViewsFlash addresses the need for a robust, scalable, and customizable solution for creating and managing online surveys and data collection forms. It empowers organizations to gather valuable insights through user-friendly questionnaire design, real-time data processing, and comprehensive analytical reporting. By supporting multi-lingual and accessible questionnaires, ViewsFlash ensures inclusivity and compliance with accessibility standards. Its flexible deployment options and advanced personalization features enable seamless integration into existing systems, enhancing user engagement and decision-making processes. **Average Rating:** 4.1/5.0 **Total Reviews:** 16 **How Do G2 Users Rate ViewsFlash?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 9.2/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.2/10 (Category avg: 8.7/10) **Who Is the Company Behind ViewsFlash?** - **Seller:** [Cogix](https://www.g2.com/sellers/cogix) - **Year Founded:** 1993 - **HQ Location:** s-Hertogenbosch, Noord-Brabant - **LinkedIn® Page:** https://www.linkedin.com/company/cogix-corporation/ **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 53% Small-Business, 29% Mid-Market #### What Are ViewsFlash's Pros and Cons? **Pros:** - Ease of Creation (1 reviews) - Efficiency (1 reviews) - Engagement (1 reviews) - Feedback Management (1 reviews) - Flexibility (1 reviews) **Cons:** - Difficult Setup (2 reviews) - Outdated Design (2 reviews) - Not Intuitive (1 reviews) ### What Do G2 Reviewers Say About ViewsFlash? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of creation** with ViewsFlash, finding it simple to design structured questionnaires for various uses. - Users appreciate the **efficiency** of ViewsFlash, enabling quick setup and management of customizable surveys without complexity. - Users value the **flexibility of ViewsFlash** , allowing easy customization and efficient survey management without complexity. - Users value the **real-time results and analytics** of ViewsFlash, enhancing survey response quality and auditability. - Users rave about the **flexibility** of ViewsFlash, enabling effortless customization and efficient survey management across various formats. **Cons:** - Users find the **difficult setup** of ViewsFlash confusing and time-consuming, impacting their overall experience with the platform. - Users find the **outdated design** of ViewsFlash disappointing, lacking the modernity and intuitiveness expected from current SaaS solutions. - Users find the **user interface not intuitive** , with a confusing setup and outdated design detracting from usability. #### What Are Recent G2 Reviews of ViewsFlash? **"[ViewsFlash Makes Structured Surveys Easy with Powerful Real-Time Analytics](https://www.g2.com/survey_responses/viewsflash-review-12394850)"** **Rating:** 4.0/5.0 stars *— Arun Ganesh S.* [Read full review](https://www.g2.com/survey_responses/viewsflash-review-12394850) --- **"[ViewsFlash Makes Social Media Growth Easy with a Smooth, User-Friendly Experience](https://www.g2.com/survey_responses/viewsflash-review-12815548)"** **Rating:** 4.0/5.0 stars *— Aaditya J.* [Read full review](https://www.g2.com/survey_responses/viewsflash-review-12815548) --- #### What Are G2 Users Discussing About ViewsFlash? - [What is ViewsFlash used for?](https://www.g2.com/discussions/what-is-viewsflash-used-for) ### 10. [Key Survey](https://www.g2.com/products/key-survey/reviews) Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record. Visualize and share survey data in real-time with dashboards that organize responses, spotlight trends, and highlight areas of improvement for more engaging employee feedback, stronger market research, and improved customer satisfaction. **Average Rating:** 4.5/5.0 **Total Reviews:** 24 **How Do G2 Users Rate Key Survey?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.9/10) - **Data Exporting:** 10.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Key Survey?** - **Seller:** [FORM](https://www.g2.com/sellers/form-a0713402-5d88-4ae8-a2ea-2245be8dee71) - **Year Founded:** 2011 - **HQ Location:** Denver, CO - **Twitter:** @Form_com (281 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2286254/ (28 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 38% Mid-Market, 35% Enterprise #### What Are Recent G2 Reviews of Key Survey? **"[Very satisfied with Keysurvey & tools](https://www.g2.com/survey_responses/key-survey-review-7188862)"** **Rating:** 4.0/5.0 stars *— Sehar J.* [Read full review](https://www.g2.com/survey_responses/key-survey-review-7188862) --- **"[Surveys Made Simple](https://www.g2.com/survey_responses/key-survey-review-7337884)"** **Rating:** 5.0/5.0 stars *— Kirsten B.* [Read full review](https://www.g2.com/survey_responses/key-survey-review-7337884) --- ### 11. [MERLINPLUS](https://www.g2.com/products/merlinplus/reviews) Our survey analysis software will save you money through improved productivity, enhance your own product with better output, and make more effective use of technology through integration. Our products are fully supported and actively developed, and we can provide training courses (standard or tailored to your needs) at your offices or ours. **Average Rating:** 4.5/5.0 **Total Reviews:** 13 **How Do G2 Users Rate MERLINPLUS?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 9.2/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.9/10) - **Data Exporting:** 10.0/10 (Category avg: 8.7/10) **Who Is the Company Behind MERLINPLUS?** - **Seller:** [Merlinco](https://www.g2.com/sellers/merlinco) - **Year Founded:** 1991 - **HQ Location:** Coombe, GB - **LinkedIn® Page:** https://www.linkedin.com/company/merlinco-ltd/ (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 54% Small-Business, 23% Enterprise #### What Are MERLINPLUS's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Efficiency (1 reviews) **Cons:** - Limited Data Analysis (1 reviews) - Survey Issues (1 reviews) ### What Do G2 Reviewers Say About MERLINPLUS? *AI-generated summary from verified user reviews* **Pros:** - Users find MERLINPLUS's **ease of use** invaluable for quickly analyzing and processing survey data efficiently. - Users find that MERLINPLUS enhances **efficiency** by simplifying data import, cleaning, and statistical analysis processes. **Cons:** - Users find **limited data analysis** capabilities hinder effective collaboration and sharing of research results in MERLINPLUS. - Users find the **survey issues** in MERLINPLUS hinder effective collaboration and real-time access to analysis results. #### What Are Recent G2 Reviews of MERLINPLUS? **"[Edureka Internship programm review](https://www.g2.com/survey_responses/merlinplus-review-9735211)"** **Rating:** 5.0/5.0 stars *— NItesh G.* [Read full review](https://www.g2.com/survey_responses/merlinplus-review-9735211) --- **"[Facilitates clear communication of research findings](https://www.g2.com/survey_responses/merlinplus-review-10465225)"** **Rating:** 4.0/5.0 stars *— Sonia E.* [Read full review](https://www.g2.com/survey_responses/merlinplus-review-10465225) --- #### What Are G2 Users Discussing About MERLINPLUS? - [What is MERLINPLUS used for?](https://www.g2.com/discussions/what-is-merlinplus-used-for) ### 12. [Click](https://www.g2.com/products/clickdimensions-click/reviews) Click is the only complete marketing technology solution that is natively integrated with Microsoft Dynamics CRM. Our top-rated marketing automation platform and communication tools create a unified and seamless user experience, ensuring your Sales, Marketing and IT teams are fully aligned and able to work together easily and productively. Providing email, marketing automation, journey builders, web intelligence, lead scoring, web forms, landing pages, SMS messaging, event management, surveys, social media tools and much more, Click offers a comprehensive solution that meets the needs of businesses and organizations of all sizes. Over 3,700 customers across 76 countries trust us to provide the tools they need to drive marketing results. Discover what ClickDimensions can help you achieve. Click – Built to Grow your Business. **Average Rating:** 4.0/5.0 **Total Reviews:** 292 **How Do G2 Users Rate Click?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10) - **Permissions:** 7.8/10 (Category avg: 8.6/10) - **Question Types:** 8.0/10 (Category avg: 8.9/10) - **Data Exporting:** 8.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Click?** - **Seller:** [Click](https://www.g2.com/sellers/click) - **Year Founded:** 2010 - **HQ Location:** Atlanta, GA - **Twitter:** @ClickDimensions (4,918 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1223882/ (167 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director of Marketing, Marketing Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 47% Mid-Market, 38% Small-Business #### What Are Click's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Features (4 reviews) - Helpful (3 reviews) - Customer Service (2 reviews) - Customer Support (2 reviews) **Cons:** - Email Spam (2 reviews) - Poor Notifications (2 reviews) - Setup Challenges (2 reviews) - Complexity (1 reviews) - Dependency Issues (1 reviews) ### What Do G2 Reviewers Say About Click? *AI-generated summary from verified user reviews* **Pros:** - Users find Click to have an **easy-to-use interface** , enhancing their online shopping and team collaboration experiences. - Users appreciate the **ease of use and excellent customer support** of Click, enhancing their online shopping experience significantly. - Users value Click's **easy learning curve and effective tools** , enhancing team collaboration and productivity significantly. - Users praise the **excellent customer service** of Click, noting 24/7 support that promptly resolves issues. - Users value the **24/7 active customer support** of Click, ensuring prompt solutions whenever issues arise. **Cons:** - Users are frustrated by the **excessive email notifications** and pushy sales tactics when new features are released. - Users find the **pushy notifications** overwhelming and struggle to customize their communication preferences effectively. - Users face **complex setup challenges** and high pricing, making it difficult to achieve effective communication. - Users find the **complex setup** of Click challenging, highlighting the need for simpler integration processes. - Users experience **dependency issues** with the cluttered interface during large projects, affecting usability and efficiency. #### What Are Recent G2 Reviews of Click? **"[Clean, Easy Navigation with Well-Organized Tasks](https://www.g2.com/survey_responses/click-review-12817705)"** **Rating:** 4.5/5.0 stars *— Verified User in Research* [Read full review](https://www.g2.com/survey_responses/click-review-12817705) --- **"[User-Friendly Marketing Automation That Integrates Smoothly with Microsoft Dynamics 365](https://www.g2.com/survey_responses/click-review-12378339)"** **Rating:** 4.5/5.0 stars *— Sunil C.* [Read full review](https://www.g2.com/survey_responses/click-review-12378339) --- #### What Are G2 Users Discussing About Click? - [What is ClickDimensions used for?](https://www.g2.com/discussions/what-is-clickdimensions-used-for) - 2 comments, 1 upvote ### 13. [SelectSurvey.NET](https://www.g2.com/products/selectsurvey-net/reviews) SelectSurvey.NET is the next generation of survey software. Enterprise level features including options for ActiveDirectory integration, Google Federated login and user managment or integration with Office 365. SelectSurvey.NET utilizes MS SQL database, Azure or MySQL for the back end. High level features include video, audio, links, over 50 different question types, white label branding, and easy to use interface for creating, deploying, responding to surveys as well as a built in reporting dashboard that includes CSV and SPSS Export options, free-form reports, custom reports, and more! **Average Rating:** 4.4/5.0 **Total Reviews:** 23 **How Do G2 Users Rate SelectSurvey.NET?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.9/10) - **Data Exporting:** 10.0/10 (Category avg: 8.7/10) **Who Is the Company Behind SelectSurvey.NET?** - **Seller:** [ClassApps](https://www.g2.com/sellers/classapps) - **Year Founded:** 2002 - **HQ Location:** Kansas City, MO - **Twitter:** @SelectSurveyNET (74 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2934957/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 46% Small-Business, 32% Enterprise #### What Are Recent G2 Reviews of SelectSurvey.NET? **"[Outstanding product and service](https://www.g2.com/survey_responses/selectsurvey-net-review-4990009)"** **Rating:** 5.0/5.0 stars *— Steven W.* [Read full review](https://www.g2.com/survey_responses/selectsurvey-net-review-4990009) --- **"[Excellent Admin features for select survey](https://www.g2.com/survey_responses/selectsurvey-net-review-5019995)"** **Rating:** 5.0/5.0 stars *— Srikanth B.* [Read full review](https://www.g2.com/survey_responses/selectsurvey-net-review-5019995) --- #### What Are G2 Users Discussing About SelectSurvey.NET? - [What is SelectSurvey.NET used for?](https://www.g2.com/discussions/what-is-selectsurvey-net-used-for) ### 14. [GreenRope](https://www.g2.com/products/greenrope/reviews) GreenRope is an all-in-one, complete CRM, marketing automation, and customer service solution designed for businesses doing big things. GreenRope combines sales, marketing, and operations into one, highly customizable software solution built for your business. GreenRope is more than software, it’s a way of doing business. We help our users break down departmental silos to create streamlined business processes. GreenRope’s CRM has all the tools and integrations you need for sales, marketing, customer service, and operations. Real power comes from an integrated approach, and that’s exactly what GreenRope offers. GreenRope includes advanced marketing automation capabilities, drag-and-drop customer journey mapping, sales force automation, customer service tools, and a tool box of other features to help manage and operate your business. GreenRope gives you control over your entire business from sales to marketing to customer service.You get a 360-degree view of your customers and a better way to manage and reach your KPIs. GreenRope is one of the only true all-in-one solutions. Everyone in your organization can use GreenRope to manage sales, boost marketing initiatives, and use data to create better customer experiences. Plus, additional users are always free. Effectively manage your sales pipeline with in-depth sales enablement tools. Customize the way you view your contacts, schedule appointments, automate follow-ups, and easily view all sales opportunities. GreenRope gives you marketing automation that's easy to set up, test, and execute. Never miss an opportunity to provide the best customer experience through personalized communication and data-driven strategies. With GreenRope, you can manage multiple channels - websites, email, mobile, social, and more - all in the same platform. We are here when you need us. Contact us 24/7 via chat, email, and more. Plus, we provide in-depth onboarding with personalized training, a certification program, and hundreds of online resources to ensure your success. GreenRope is a company built around providing exceptional value to our customers. Since we started in 2008, we have evolved from being one of the first email marketing service providers to being the first, truly Complete CRM on the market. Combining sales, marketing, and operations in to a single platform, GreenRope inspires collaboration with your clients, vendors, and employees and we live this collaborative culture, listening to people like you to build what YOU want to run your business. GreenRope's Complete CRM helps business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so your business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers. **Average Rating:** 4.3/5.0 **Total Reviews:** 219 **How Do G2 Users Rate GreenRope?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 9.0/10 (Category avg: 8.6/10) - **Question Types:** 9.4/10 (Category avg: 8.9/10) - **Data Exporting:** 7.9/10 (Category avg: 8.7/10) **Who Is the Company Behind GreenRope?** - **Seller:** [GreenRope](https://www.g2.com/sellers/greenrope) - **Year Founded:** 2008 - **HQ Location:** Solana Beach, CA - **Twitter:** @GreenRope (5,179 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2235385/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 80% Small-Business, 16% Mid-Market #### What Are GreenRope's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Email Marketing (3 reviews) - Integration (3 reviews) - Analytics (2 reviews) - Automation (2 reviews) **Cons:** - Missing Features (3 reviews) - Feature Issues (2 reviews) - Limited Features (2 reviews) - Complexity (1 reviews) - CRM Issues (1 reviews) ### What Do G2 Reviewers Say About GreenRope? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of GreenRope, enjoying its seamless integration and powerful automation features. - Users love the **powerful and easy-to-use email marketing** features of GreenRope, streamlining their marketing efforts significantly. - Users love the **seamless integration** of GreenRope, enhancing efficiency with powerful automation across CRM and marketing. - Users value the **quality of analytics** in GreenRope, enhancing their ability to prioritize leads effectively. - Users commend GreenRope for its **seamless automation** , enhancing efficiency through deep integration of CRM and marketing tools. **Cons:** - Users experience **missing features** in GreenRope, including email editor limitations and inadequate operational tools for advanced needs. - Users experience **feature issues** with email deliverability and a lack of fine control in the email editor. - Users find **limited features** in GreenRope, noting the need for improvements in operations-based functionalities like invoicing and ticketing. - Users find the **complexity of operations-based features** limiting, needing better tools for invoicing and ticketing. - Users find the **complex CRM setup** time-consuming, impacting ease of use and effective functionality. #### What Are Recent G2 Reviews of GreenRope? **"[GreenRope Next Generation CRM: Powerful Real-Time Sync and Automation](https://www.g2.com/survey_responses/greenrope-review-11821654)"** **Rating:** 4.5/5.0 stars *— Rajesh M.* [Read full review](https://www.g2.com/survey_responses/greenrope-review-11821654) --- **"[Seamlessly Integrated All-in-One CRM Solution](https://www.g2.com/survey_responses/greenrope-review-12410603)"** **Rating:** 4.0/5.0 stars *— Sival P.* [Read full review](https://www.g2.com/survey_responses/greenrope-review-12410603) --- ### 15. [Iqurate](https://www.g2.com/products/iqurate/reviews) Iqurate is a holistic market research management platform. Iqurate handles project distribution, data collection (for example, surveys, video messages or video in-depth interviews), analysis and incentive payments. **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Iqurate?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.9/10) - **Data Exporting:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind Iqurate?** - **Seller:** [Iqurate](https://www.g2.com/sellers/iqurate) - **Year Founded:** 2021 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/iqurate/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 40% Small-Business, 30% Enterprise #### What Are Iqurate's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Customer Support (2 reviews) - Intuitive (2 reviews) - Customizability (1 reviews) - Ease of Creation (1 reviews) **Cons:** - Expensive (2 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - Survey Issues (1 reviews) ### What Do G2 Reviewers Say About Iqurate? *AI-generated summary from verified user reviews* **Pros:** - Users find Iqurate's platform **easy to use** , allowing them to manage data and surveys effortlessly. - Users highlight the **excellent customer support** of Iqurate, which promptly resolves queries and enhances user experience. - Users love the **intuitive interface** of Iqurate, making it accessible for everyone, regardless of technical expertise. - Users value the **customizability** of Iqurate, enabling tailored survey management for diverse needs and complexities. - Users appreciate the **ease of creation** in Iqurate, facilitating both simple and complex survey management efficiently. **Cons:** - Users find the pricing for Iqurate to be **expensive** , making it unsuitable for small organizations and startups. - Users find the **learning curve steep** for advanced features, complicating implementation for some teams and spaces. - Users find the **limited customization** options restrictive, making it difficult to tailor views and dashboards effectively. - Users face **data export issues** with Iqurate, finding exported files sometimes faulty and needing rectification. #### What Are Recent G2 Reviews of Iqurate? **"[Transforming data for seamless insights with Iqurate analysis tools](https://www.g2.com/survey_responses/iqurate-review-10747844)"** **Rating:** 4.0/5.0 stars *— Ankita M.* [Read full review](https://www.g2.com/survey_responses/iqurate-review-10747844) --- **"[survey builder with lots of features](https://www.g2.com/survey_responses/iqurate-review-11412800)"** **Rating:** 4.0/5.0 stars *— siavash r.* [Read full review](https://www.g2.com/survey_responses/iqurate-review-11412800) --- ### 16. [Woliba](https://www.g2.com/products/woliba/reviews) Woliba is an all-in-one employee wellbeing, engagement, and recognition platform built for companies that want to create workplaces where people genuinely thrive. Woliba brings together the tools HR teams need most: wellness challenges, employee recognition, engagement surveys, rewards management, coaching and events, and health resources, all in a single platform. Instead of juggling multiple vendors, organizations get one connected experience that supports employees across physical, mental, and social wellbeing. What sets Woliba apart is how it ties wellbeing and recognition together. Employees can participate in personalized wellness challenges, earn recognition from peers and managers, and redeem meaningful rewards, while HR leaders get real-time data to measure program impact and drive participation. Woliba is designed for growing companies between 50 and 5,000+ employees that want enterprise-level wellness and engagement without the enterprise-level complexity. It is easy to launch, simple to manage, and built to drive the kind of participation that actually moves the needle on culture. With Woliba, companies have seen measurable results: higher challenge participation, stronger peer recognition, and a more connected workforce, whether teams are in-office, remote, or hybrid. Trusted by leading enterprises across 100+ countries including High Point University, Alpine Intel, Richardson Industries, Gilsbar etc. **Average Rating:** 4.6/5.0 **Total Reviews:** 163 **How Do G2 Users Rate Woliba?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) **Who Is the Company Behind Woliba?** - **Seller:** [Woliba](https://www.g2.com/sellers/woliba) - **Year Founded:** 2014 - **HQ Location:** New York - **LinkedIn® Page:** https://www.linkedin.com/company/wolibawellness/ (48 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Insurance, Medical Devices - **Company Size:** 76% Mid-Market, 13% Enterprise #### What Are Woliba's Pros and Cons? **Pros:** - Fun (9 reviews) - Workouts (7 reviews) - Challenges (6 reviews) - Ease of Use (6 reviews) - Videos (6 reviews) **Cons:** - App Crashes (4 reviews) - Points System Issues (4 reviews) - Slow Loading (3 reviews) - Syncing Issues (3 reviews) - Inaccurate Tracking (2 reviews) ### What Do G2 Reviewers Say About Woliba? *AI-generated summary from verified user reviews* **Pros:** - Users love the **fun social features** of Woliba, enjoying challenges and engaging content tailored to their interests. - Users love the **engaging workouts** offered by Woliba, which cater to personal interests and enhance overall wellness. - Users enjoy the **engaging wellness challenges** and tailored content, fostering community and enhancing their experience with Woliba. - Users appreciate the **ease of use** of Woliba, enjoying intuitive navigation and seamless tracking for wellness initiatives. - Users enjoy the **engaging videos and health content** offered by Woliba, enhancing their wellness program experience. **Cons:** - Users experience frequent **app crashes** that hinder functionality and impede tracking of fitness progress effectively. - Users experience **points system issues** with the app frequently crashing and syncing problems affecting reward accumulation. - Users experience **slow loading** times frequently, frustrating transitions and sometimes causing unexpected logouts. - Users report **syncing issues** with Woliba, leading to discrepancies in data and lost points from their activities. - Users report **inaccurate tracking** of steps and workouts, leading to discrepancies between the app and their devices. #### What Are Recent G2 Reviews of Woliba? **"[Excellent support & an engaging, easy to use platform for wellness challenges and rewards](https://www.g2.com/survey_responses/woliba-review-9567169)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/woliba-review-9567169) --- **"[Woliba - Best wellness program platform](https://www.g2.com/survey_responses/woliba-review-12645902)"** **Rating:** 5.0/5.0 stars *— Deepanshi J.* [Read full review](https://www.g2.com/survey_responses/woliba-review-12645902) --- #### What Are G2 Users Discussing About Woliba? - [What is Woliba used for?](https://www.g2.com/discussions/what-is-woliba-used-for) ### 17. [SurveyMethods](https://www.g2.com/products/surveymethods/reviews) SurveyMethods is an easy-to-use, powerful survey tool at a fraction of the price of larger competitors. With our products, you get all of the advanced functionality at a fair price. That's why SurveyMethods is the tool of choice for many Fortune 500 companies, government organizations, and educational institutions as well as small businesses and individuals. Non-profits and academic institutions can apply for significant discounts. **Average Rating:** 4.3/5.0 **Total Reviews:** 12 **How Do G2 Users Rate SurveyMethods?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind SurveyMethods?** - **Seller:** [SurveyMethods](https://www.g2.com/sellers/surveymethods) - **HQ Location:** Plano, Texas - **Twitter:** @SurveyMethods (46 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/survey-methods-inc./ **Who Uses This Product?** - **Company Size:** 42% Small-Business, 33% Enterprise #### What Are Recent G2 Reviews of SurveyMethods? **"[Extremely user friendly for all](https://www.g2.com/survey_responses/surveymethods-review-3943641)"** **Rating:** 4.0/5.0 stars *— R.k. S.* [Read full review](https://www.g2.com/survey_responses/surveymethods-review-3943641) --- **"[SurveyMethods: Create accurate surveys easily](https://www.g2.com/survey_responses/surveymethods-review-993565)"** **Rating:** 4.0/5.0 stars *— Teresa P.* [Read full review](https://www.g2.com/survey_responses/surveymethods-review-993565) --- #### What Are G2 Users Discussing About SurveyMethods? - [What is SurveyMethods used for?](https://www.g2.com/discussions/what-is-surveymethods-used-for) ### 18. [TapResearch](https://www.g2.com/products/tapresearch/reviews) TapResearch is a research technology company that connects surveys to 100M+ respondents via mobile apps and games. We exist to make it easy, fast and cheap to know what people think, feel and do. Thanks to the internet and mobile devices, social networks and games, the world is now connected at massive scale, making it possible to build powerful insights products that are easy to use, super fast, and cheap enough to use all the time. Our foundation is Audience Network, a collection of thousands of mobile apps where tens of millions of people answer questions in the apps they use every day. We aspire to make doing primary research so easy, that it becomes the reflexive behavior when the answer to a question doesn't already exist. TapResearch was founded in 2013 by Aaron Platshon (CEO), Kevin Chang (CTO) and Greg McCullough (COO), who met at their prior company, a peer-to-peer carsharing marketplace startup. Amongst them they have experience building products and companies across gaming, consumer marketplaces and electric vehicles. Frustrated by their experiences trying to research car owners and renters, they teamed up to start TapResearch, imagining the large scale insights platform TapResearch is today. Backed by investment from top-tier angel and venture capital investors, the company is profitable and growing rapidly. **Average Rating:** 4.1/5.0 **Total Reviews:** 18 **How Do G2 Users Rate TapResearch?** - **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 9.6/10 (Category avg: 8.9/10) - **Data Exporting:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind TapResearch?** - **Seller:** [TapResearch](https://www.g2.com/sellers/tapresearch) - **Year Founded:** 2013 - **HQ Location:** Menlo Park, CA - **Twitter:** @tapresearch (343 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tapresearch/ (19 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are Recent G2 Reviews of TapResearch? **"[TapResearch Review](https://www.g2.com/survey_responses/tapresearch-review-6591332)"** **Rating:** 5.0/5.0 stars *— TOWANDA S.* [Read full review](https://www.g2.com/survey_responses/tapresearch-review-6591332) --- **"[Instant Rewards! I love it!](https://www.g2.com/survey_responses/tapresearch-review-8288876)"** **Rating:** 4.0/5.0 stars *— Michelle L.* [Read full review](https://www.g2.com/survey_responses/tapresearch-review-8288876) --- #### What Are G2 Users Discussing About TapResearch? - [What is TapResearch used for?](https://www.g2.com/discussions/what-is-tapresearch-used-for) ### 19. [Engageform](https://www.g2.com/products/engageform/reviews) Easy to use online survey tool. **Average Rating:** 4.6/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Engageform?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Engageform?** - **Seller:** [4screens](https://www.g2.com/sellers/4screens) - **Year Founded:** 2014 - **HQ Location:** Warsaw, PL - **Twitter:** @4Screens (886 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4screens/about (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Engageform? **"[A tool for creating surveys.](https://www.g2.com/survey_responses/engageform-review-3845839)"** **Rating:** 5.0/5.0 stars *— Jeani S.* [Read full review](https://www.g2.com/survey_responses/engageform-review-3845839) --- **"[A very detailed panel for creating surveys !!](https://www.g2.com/survey_responses/engageform-review-4551860)"** **Rating:** 4.5/5.0 stars *— Maria R.* [Read full review](https://www.g2.com/survey_responses/engageform-review-4551860) --- #### What Are G2 Users Discussing About Engageform? - [What is Engageform used for?](https://www.g2.com/discussions/what-is-engageform-used-for) ### 20. [Survey&Report](https://www.g2.com/products/survey-report/reviews) Delve Deep with Survey&Report - a web-based Survey Software **Average Rating:** 4.5/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Survey&Report?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Survey&Report?** - **Seller:** [Artologik TIME](https://www.g2.com/sellers/artologik-time) - **Year Founded:** 1988 - **HQ Location:** Växjö, Sweden - **LinkedIn® Page:** https://www.linkedin.com/company/artologik/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 55% Small-Business, 27% Mid-Market #### What Are Survey&Report's Pros and Cons? **Pros:** - Ease of Creation (1 reviews) - Ease of Use (1 reviews) **Cons:** - Editing Difficulty (1 reviews) ### What Do G2 Reviewers Say About Survey&Report? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of creation** in Survey&Report to be highly beneficial for designing questionnaires. - Users find the **ease of use** and simple questionnaire design of Survey&Report highly beneficial for their needs. **Cons:** - Users find editing questions after they've been filled to be **somewhat challenging** , impacting their overall experience with Survey&Report. #### What Are Recent G2 Reviews of Survey&Report? **"[Survey and Report user friendly platform](https://www.g2.com/survey_responses/survey-report-review-10696098)"** **Rating:** 4.5/5.0 stars *— Verified User in Market Research* [Read full review](https://www.g2.com/survey_responses/survey-report-review-10696098) --- **"[Best Portal for review and Report the products for survey](https://www.g2.com/survey_responses/survey-report-review-8774056)"** **Rating:** 5.0/5.0 stars *— Rishabh P.* [Read full review](https://www.g2.com/survey_responses/survey-report-review-8774056) --- #### What Are G2 Users Discussing About Survey&Report? - [What is Survey&Report used for?](https://www.g2.com/discussions/what-is-survey-report-used-for) ### 21. [inbook](https://www.g2.com/products/inbook/reviews) inBook — Mobile Offline Forms / Kiosk Survey App. Place a tablet inside your shop and collect customer feedback to fix flaws, increase loyalty and increase sales. Monitor the quality of service. Receive feedback in real-time from people who have just used your service. They have a story to tell you about the quality of service in your business. Works where your customers are. You can collect reviews anywhere: at airports, restaurants, shops, hospitals, hotels and many other places. Easy to set up: 1. Create survey 2. Install the app on your iPad or Android \* 3. Conduct your survey in person or using a stand Features: - Response analytics - Access for all employees - Email and Telegram notifications - Export answers in Excel and statistics in PDF - Works without internet **Average Rating:** 4.5/5.0 **Total Reviews:** 21 **How Do G2 Users Rate inbook?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 9.5/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind inbook?** - **Seller:** [inbook](https://www.g2.com/sellers/inbook) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/inbook-pro/ **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 55% Small-Business, 27% Mid-Market #### What Are inbook's Pros and Cons? **Pros:** - Helpful (1 reviews) ### What Do G2 Reviewers Say About inbook? *AI-generated summary from verified user reviews* **Pros:** - Users find the **helpfulness in the workplace** of inbook to be a significant advantage in their daily tasks. #### What Are Recent G2 Reviews of inbook? **"[Survey Response Tracking and Feedback Handling Feel More Smooth](https://www.g2.com/survey_responses/inbook-review-12877366)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/inbook-review-12877366) --- **"[Easy-to-Use, Offline Tablet Surveys with a Helpful Feedback Dashboard](https://www.g2.com/survey_responses/inbook-review-12907570)"** **Rating:** 4.0/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/inbook-review-12907570) --- #### What Are G2 Users Discussing About inbook? - [What is inbook used for?](https://www.g2.com/discussions/what-is-inbook-used-for) ### 22. [Peekator](https://www.g2.com/products/peekator/reviews) Peekator brings surveys and AI interviews together in one platform. Instead of choosing between quantitative scale and qualitative depth, research teams can combine both in a single workflow. From survey design and AI-led interviews to analysis and reporting, Peekator helps researchers uncover richer insights while spending less time on manual tasks. Built for modern insights teams. Powered by AI. Grounded in research expertise. **Average Rating:** 4.7/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Peekator?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 9.5/10 (Category avg: 8.6/10) - **Question Types:** 9.6/10 (Category avg: 8.9/10) - **Data Exporting:** 9.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Peekator?** - **Seller:** [Peekator](https://www.g2.com/sellers/peekator) - **Year Founded:** 2018 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/11470738 (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 40% Small-Business, 40% Mid-Market #### What Are Recent G2 Reviews of Peekator? **"[One of the best research platform where we can do survey or market research easily](https://www.g2.com/survey_responses/peekator-review-8690077)"** **Rating:** 4.5/5.0 stars *— Gaurav G.* [Read full review](https://www.g2.com/survey_responses/peekator-review-8690077) --- **"[All in one software for quantitative Research](https://www.g2.com/survey_responses/peekator-review-8597958)"** **Rating:** 5.0/5.0 stars *— Zakir H.* [Read full review](https://www.g2.com/survey_responses/peekator-review-8597958) --- #### What Are G2 Users Discussing About Peekator? - [What is Peekator used for?](https://www.g2.com/discussions/what-is-peekator-used-for) ### 23. [Worksmile](https://www.g2.com/products/worksmile/reviews) Worksmile is an intelligent HR platform that turns everyday HR processes, internal communication, and employee benefits into one connected experience for the whole organization. Worksmile is a comprehensive platform designed for organizations looking to optimize their HR workflows – from growing companies to large enterprises. It is trusted by more than 360 companies and 200,000 employees. HR gets less manual work, managers get a clearer picture of their teams, and employees get one place where work actually feels organized – instead of chasing information across emails, spreadsheets, and disconnected tools. Key Features and Benefits: – Automated HR Processes – Worksmile brings HR processes together in one system: employee requests and cases, absence and leave management, document workflows with templates and electronic signatures, employee data administration, payroll data preparation, policy and compliance management, work equipment tracking, competency and performance management, and pay transparency – including job valuation, pay gap analysis, and Total Rewards Statements. Clear HR dashboards turn all of this into real-time visibility instead of scattered reports, so HR and managers always know where things stand and can make decisions based on current data, not guesswork. – Centralized Communication and Community – Worksmile combines a company intranet with employee community features: groups, recognition (kudos), and wellbeing initiatives. A dedicated communication center puts every post under control – schedule it, pin it, mark it as important, target it to the right group, and route it through approval before it goes live, so the whole organization always speaks with one, consistent voice. – Benefits and Cafeteria Management – HR teams can manage benefit budgets and a flexible cafeteria offering with products from around 500 partners. Employees choose the benefits that matter to them within their assigned budget, while HR keeps full visibility and control over costs and usage – turning benefits from a fixed perk into something employees genuinely feel is theirs. – User-Friendly Interface, Backed by AI – With an intuitive, easy-to-navigate interface, Worksmile helps both HR teams and employees adopt the platform quickly, minimizing the learning curve regardless of technical expertise. An AI Assistant is built into everyday moments across the platform – from drafting a post to getting a quick answer – so help is always a click away, not a separate tool to learn. Worksmile brings HR processes, internal communication, and benefits management together in one integrated platform – helping organizations cut manual work, build transparency, and give every employee, manager, and HR professional a workplace experience they actually want to use every day. **Average Rating:** 4.5/5.0 **Total Reviews:** 137 **How Do G2 Users Rate Worksmile?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 7.5/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Worksmile?** - **Seller:** [worksmile](https://www.g2.com/sellers/worksmile) - **Company Website:** https://worksmile.com - **HQ Location:** Warsaw - **LinkedIn® Page:** https://www.linkedin.com/company/worksmilecom/ (63 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** HR Specialist, HR Business Partner - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 58% Mid-Market, 34% Enterprise #### What Are Worksmile's Pros and Cons? **Pros:** - Ease of Use (45 reviews) - Intuitive (31 reviews) - Employee Engagement (26 reviews) - Helpful (25 reviews) - Customer Support (22 reviews) **Cons:** - Complex Usability (5 reviews) - Slow Loading (5 reviews) - Difficulty (4 reviews) - Limited Features (4 reviews) - Long Wait Times (4 reviews) ### What Do G2 Reviewers Say About Worksmile? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Worksmile, noting its intuitive interface and seamless integration with existing tools. - Users enjoy the **intuitive interface** of Worksmile, making it easy to navigate and customize for their needs. - Users value the **employee engagement features** of Worksmile, fostering wellbeing and motivating participation through various activities. - Users highlight the **user-friendly interface** of Worksmile, enhancing satisfaction and streamlining HR processes effectively. - Users praise the **responsive customer support** of Worksmile, appreciating their flexibility and helpfulness in collaboration. **Cons:** - Users find the **complex usability** of Worksmile's reports and admin panel hinders quick access to important information. - Users experience **slow loading times** during report generation, leading to frustration and inefficiency in their tasks. - Users find **difficulty navigating settings** and managing activity tracking, affecting engagement and usability of Worksmile. - Users express frustration over **limited features** in Worksmile, highlighting missing options and long report generation times. - Users are frustrated with the **long wait times** for support and report generation, impacting efficiency significantly. #### What Are Recent G2 Reviews of Worksmile? **"[Intuitive, Flexible Platform Employees Truly Enjoy](https://www.g2.com/survey_responses/worksmile-review-12606231)"** **Rating:** 4.5/5.0 stars *— Magdalena S.* [Read full review](https://www.g2.com/survey_responses/worksmile-review-12606231) --- **"[Intuitive, All-in-One Tool That Streamlines Workflows](https://www.g2.com/survey_responses/worksmile-review-12942074)"** **Rating:** 5.0/5.0 stars *— Wiktoria S.* [Read full review](https://www.g2.com/survey_responses/worksmile-review-12942074) --- ### 24. [Corus](https://www.g2.com/products/corus/reviews) The easiest way for businesses to collaborate to inform their decisions with customer insights. A platform designed for your team to collaboratively to connect you confidently and seamlessly with 80 million people in 135 countries. Simply the fastest way to do quantitative market research period. **Average Rating:** 4.3/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Corus?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 8.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Corus?** - **Seller:** [Corus](https://www.g2.com/sellers/corus) - **Year Founded:** 2013 - **HQ Location:** Denver, Colorado - **Twitter:** @JoinCorus (27 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/joincorus/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 52% Small-Business, 24% Mid-Market #### What Are Corus's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Easy Implementation (2 reviews) - Easy Setup (2 reviews) - Integrations (2 reviews) - User Interface (2 reviews) **Cons:** - Limited Data Analysis (2 reviews) - Difficult Setup (1 reviews) - Difficult Usability (1 reviews) - Expensive (1 reviews) - Inadequate Filtering (1 reviews) ### What Do G2 Reviewers Say About Corus? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Corus, enjoying its intuitive interface and seamless integration with tools. - Users highlight the **easy implementation** of Corus, enabling quick onboarding and seamless integration with existing tools. - Users highlight the **easy setup** of Corus, making onboarding quick and efficient for enhanced productivity. - Users appreciate the **seamless integrations** of Corus, enhancing collaboration and streamlining workflows with tools like Google Drive and Slack. - Users love the **user-friendly interface** of Corus, enhancing project management and team collaboration effortlessly. **Cons:** - Users desire improvements in **limited data analysis** features for better predictive modeling and custom reporting options. - Users find the **difficult setup** of Corus to be a major hurdle in the initial training and integration process. - Users find the **difficult usability** of Corus a significant hurdle due to cumbersome setup and training challenges. - Users find the **cost and scalability challenging** , citing hurdles with initial training and cumbersome setup processes. - Users find the **inadequate filtering** in Corus limits detailed project analytics and customization options in reports. #### What Are Recent G2 Reviews of Corus? **"[Powerful B2B Survey Solution with Room for Integration](https://www.g2.com/survey_responses/corus-review-12958219)"** **Rating:** 4.0/5.0 stars *— Verified User in Plastics* [Read full review](https://www.g2.com/survey_responses/corus-review-12958219) --- **"[Corus Streamlines Compliance and Client Operations](https://www.g2.com/survey_responses/corus-review-12918020)"** **Rating:** 4.0/5.0 stars *— Ebenezer T.* [Read full review](https://www.g2.com/survey_responses/corus-review-12918020) --- #### What Are G2 Users Discussing About Corus? - [What is Chorus business?](https://www.g2.com/discussions/what-is-chorus-business) - [What does chorus AI do?](https://www.g2.com/discussions/corus-what-does-chorus-ai-do) - [How much does chorus Ai cost?](https://www.g2.com/discussions/how-much-does-chorus-ai-cost) - [What is Chorus software?](https://www.g2.com/discussions/what-is-chorus-software) ### 25. [Shout](https://www.g2.com/products/shout/reviews) Shout is the ultimate compliance-friendly survey software designed to revolutionize how you collect feedback, generate leads, and engage your audience. You'll have full control over designs, with flexible options to create single or multiple question per page surveys. With Shout, compliance is never an afterthought—it's baked into every aspect of our software. From GDPR to CCPA, Shout ensures that your data collection aligns with the highest industry standards, mitigating risks and safeguarding your reputation. **Average Rating:** 4.1/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Shout?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.9/10) **Who Is the Company Behind Shout?** - **Seller:** [Shout](https://www.g2.com/sellers/shout) - **Year Founded:** 2002 - **HQ Location:** Portishead, GB - **Twitter:** @ShoutSurveys (766 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12636261 (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 79% Small-Business, 21% Mid-Market #### What Are Recent G2 Reviews of Shout? **"[Kwik Review](https://www.g2.com/survey_responses/shout-review-5200334)"** **Rating:** 4.0/5.0 stars *— Verified User in Electrical/Electronic Manufacturing* [Read full review](https://www.g2.com/survey_responses/shout-review-5200334) --- **"[Good Product for Businesses that need surveys ](https://www.g2.com/survey_responses/shout-review-1083665)"** **Rating:** 4.0/5.0 stars *— Nathan S.* [Read full review](https://www.g2.com/survey_responses/shout-review-1083665) --- #### What Are G2 Users Discussing About Shout? - [What is KwikSurveys used for?](https://www.g2.com/discussions/what-is-kwiksurveys-used-for) ## What Is Survey Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Survey Software? - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- ## How Do You Choose the Right Survey Software? ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams. --- ## What Are the Most Common Questions About Survey Software? *AI-generated · Last updated: June 3, 2026* ### Popular survey apps for market research Based on G2 reviews, these products are often used for market research, customer feedback, and fast survey deployment. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — market research with analytics and logic. - [Jotform](https://www.g2.com/products/jotform) — surveys, registrations, and data collection. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — customer feedback and real-time reporting. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for customer insights. ### Affordable survey platforms with the best features Based on G2 reviews, buyers often shortlist these products for broad features, straightforward setup, and flexible survey creation. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — templates, logic, and reporting tools. - [Jotform](https://www.g2.com/products/jotform) — forms, approvals, and integrations. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — easy setup with analytics dashboards. - [Tally](https://www.g2.com/products/tally-forms-tally) — simple forms with flexible logic. ### Best-rated survey software for customer satisfaction Based on G2 reviews, these products are commonly used to capture customer satisfaction feedback and review responses clearly. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — customer satisfaction and feedback analysis. - [Jotform](https://www.g2.com/products/jotform) — customer surveys with response dashboards. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — satisfaction tracking with simple reports. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for response quality. ### What should buyers look for in survey software According to verified users, buyers often focus on ease of use, quick survey setup, response collection, and reporting that makes feedback easy to understand. Reviews frequently mention templates, drag-and-drop builders, conditional logic, and dashboards as the features that save the most time. Many users also value simple sharing options, the ability to reach respondents across email or links, and integrations that reduce manual work. Across recent feedback, buyers also pay attention to customization, analytics depth, and whether the tool fits straightforward feedback collection or more advanced research workflows. Those themes tend to shape shortlists more than broad claims alone. ### How do teams use survey software for customer feedback According to verified users, teams use survey software to collect structured feedback after product use, service interactions, events, and internal milestones. Recent reviews often mention sending quick surveys through links or email, then reviewing results in dashboards to spot patterns, pain points, and satisfaction trends. Many teams rely on simple workflows that reduce manual follow-up and keep responses in one place for easier analysis. Users also describe using surveys to validate ideas, improve onboarding, understand customer expectations, and inform future decisions. For many organizations, the biggest value is turning scattered opinions into organized insights that are easier to act on quickly.