--- title: Meltwater Reviews meta\_title: 'Meltwater Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2668 reviews by the users' company size, role or industry to find out how Meltwater works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 2668 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing ---

# Meltwater Reviews & Product Details

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Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact. We activate the power of data so businesses can make smarter, faster decisions. With the most robust dataset across media, social, consumer trends – and now insights into how large language models (LLMs) shape brand visibility – we give companies a complete view of the conversations, behaviors, and signals influencing their markets. Our powerful AI turns this breadth of data into actionable insights, empowering teams across PR, communications and marketing to confidently drive strategy. -- Mira Studio (AI-Powered Media, Market, and Brand Intelligence Assistant) Key features - Natural language querying - Automated insights - Structured reports - Trend-spotting and explanations with suggested actions - Integrated throughout the full Meltwater Platform - Integrates with Copilot and Slack What is Mira Studio? Mira Studio is Meltwater’s conversational AI teammate for media, market, and brand intelligence. Mira Studio helps PR, comms, and marketing teams cut through complexity and reduce time spent on manual analysis, with prompt-driven reporting, briefing, simplified data exploration, and real-time answers. Who uses Mira Studio? Teams that need quick and shareable insights while reducing manual time spent digging through data. Mira Studio converts Meltwater data into summaries, visuals, and provides explanations through natural language interaction. Get to the why of what’s happening, not just the what. -- Media Intelligence for PR (Media Monitoring and Analysis Platform) Key capabilities - Monitor 6M different media sources - Unlimited search - Real-time alerts - Journalist identification - Competitive benchmarking - Unified, shareable reporting - Predictive analytics for mention forecasting - Brand-level sentiment What is Meltwater Media Intelligence? Meltwater’s media intelligence platform monitors and analyzes earned media coverage through tracking brand mentions and narratives across news, print, broadcast, podcasts, and social media. This enables faster response times to trends or feedback through real-time awareness of message penetration, emerging risks, and consumer sentiment. Who Uses Meltwater Media Intelligence? PR and comms teams use Meltwater Media Intelligence to strengthen PR strategies with accurate measurement of brand impact across media sources. With journalist outreach capabilities within a single platform, PR efforts are streamlined for better results. -- Social Listening and Analytics Key capabilities - Monitoring 200B+ social conversations - Analysis of 300M+ social profiles - Influencer identification - Shareable reporting across earned, owned, and paid social - Brand-level sentiment and predictive analytics for brand measurement and forecasting - AI agents for Boolean search creation and management - AI-powered insights summarize brand and topic narratives - Access to Meltwater API What is Meltwater Social Listening and Analytics? Meltwater social listening and analytics is an integrated platform providing monitoring and AI-powered analysis for billions of social conversations. Connect consumer insights to social strategy and marketing campaigns for a seamless approach to brand promotion, quicker crisis response, and powerful competitor insights without data caps. Who uses Meltwater Social Listening? Marketing and social teams in charge of consumer, competitor, and industry insights. -- Influencer Management (Klear – Influencer Relationship Management Platform) Key capabilities - Database of 30M+ global creator profiles - AI-driven influencer discovery and recommendations - Influencer vetting and brand safety analysis - AI-driven outreach and relationship management - Campaign management and creator collaboration tools - Performance benchmarking and ROI tracking - Competitive influencer intelligence What is our influencer management solution? Klear is Meltwater’s influencer discovery and influencer relationship management solution. Vet, manage, and measure influencers and campaigns at scale from within a single tool. AI-powered influencer recommendations improves targeting accuracy, providing better matches and influencing better ROI. Who uses our influencer management solution? Marketing, PR, and Influencer teams use Klear for implementing and scaling their influencer campaigns. Outreach, gifting, payment, analysis and reporting can all be managed through our platform. -- Enterprise and Professional Services Key capabilities - Analyst-led insights and reporting - Custom data configurations - Enterprise-grade support and delivery What is Meltwater Enterprise and Professional Services? Customized intelligence solutions and professional services from Meltwater experts supports large enterprises with advanced or bespoke requirements. This service provides complex data analysis and reporting that go beyond standard product workflows, and ensures fast and accurate delivery for high-stakes or large-scale intelligence needs.

* * *

Product Website
Meltwater
Seller
[Meltwater](https://www.g2.com/sellers/meltwater)
Discussions
[Meltwater Community](https://www.g2.com/products/meltwater/discuss)
Languages Supported

German, English, French, Irish, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish, Chinese (Simplified)

Solution Type

All-in-One

Overview by
Amy Caton

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/meltwater/pricing)

## Meltwater Integrations
(13)

What do users say about integrations?

Verified by Meltwater

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Audiense

](https://www.g2.com/products/audiense/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Facebook for Business

](https://www.g2.com/products/facebook-for-business/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Instagram for Business

](https://www.g2.com/products/instagram-for-business/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Klear

](https://www.g2.com/products/klear-klear/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

KLEAR

](https://www.g2.com/products/kizeo-klear/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

LinkedIn Groups

](https://www.g2.com/products/linkedin-groups/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

PMG Platform

](https://www.g2.com/products/pmg-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WordPress.org

](https://www.g2.com/products/wordpress-org/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

X (Twitter)

](https://www.g2.com/products/x-twitter/reviews)

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MO

Mike O.

Mid-Market (51-1000 emp.)

5/6/2026

"Effective Media Management and Analytics"

4.5/5

What do you like best about Meltwater?

I like the new PR Assistant, as it helps me speed up writing press releases and media alerts. The ease of use of Meltwater makes it great for making reports. I also appreciate the analytics feature, which assists me in explaining to my bosses why we received or didn't receive any coverage. Maintaining contact lists and knowing who is reading my releases is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

I didn't have any complaints yet. But maybe it could help me narrow my media contact list to be more relevant. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

I use Meltwater to track and manage press releases, maintain contact lists, and see who engages with my releases. The PR Assistant speeds up my writing, and analytics help me explain media coverage to my bosses. It's easy to use and makes reporting simple. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Amelia F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amelia F.")
AF

Amelia F.

Small-Business (50 or fewer emp.)

3/23/2026

"Centralized Platform for Easy Media Management"

4/5

What do you like best about Meltwater?

I really like how Meltwater allows me to put together slides in various media reports and decks. This is my favorite feature because before, I had to do all this independently. Now, I can plug it into preexisting dashboards, which makes the process much smoother. Additionally, it makes sharing reports with clients more straightforward as it takes out a lot of the entry-level middleman work, enabling us to focus on the core issues. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

I wish that the alerting system was a little bit more user friendly, just for the actual content that you see within an email when you're pinged. I wish that that was maybe a little bit more user friendly on the phone, so that for on the go, if we're trying to figure out what needs to be forwarded, opening links, that kind of thing, I wish that was a bit more seamless. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Meltwater centralizes tasks I used to do manually, like Google searches and alerts, into one dashboard. It helps create media reports and decks easily, saving me time on entry-level tasks and allowing me to focus on important issues for my clients. Review collected by and hosted on G2.com.

Show More

3/25/2026
Validated ReviewerIncentivizedSource: Seller invite

HG

Hanna G.

Small-Business (50 or fewer emp.)

3/24/2026

"Seamless Media Monitoring with Stellar Support"

5/5

What do you like best about Meltwater?

I like Meltwater for its ease of use, making it simple for my team to navigate the platform without any hassle. I really appreciate the ability to search as many times as needed with unlimited keyword searching, which is crucial for our work. The customer service is excellent; the team was great to work with during setup and ensured we had everything we needed. Meltwater allows my team to use the platform seamlessly without worrying about sharing seats or hitting search maximums. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

The quality of the search results sometimes picks up syndications and not the original article. When it lists 'duplications' for articles, maybe make it so the original article is visible and you click in to find the syndications. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Meltwater helps with media monitoring and social listening by providing news alerts, media scans, and social monitoring. It allows unlimited keyword searches without sharing seats, making it seamless for my team. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Seller invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

6/8/2026

"Useful for Media Contact Search but Needs Broader Article Access"

4/5

What do you like best about Meltwater?

I like that Meltwater allows me to find media contacts on certain specific topics. I also appreciate being able to look for articles that mention the topics I'm interested in, which helps me develop pieces and articles relevant to our target audiences. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

I would like more scope in looking for articles behind paywalls. Also, there are many articles written in languages from Asia and The Pacific, that Meltwater cannot find. The initial setup isn't so easy because you have to study a lot of the features before you're able to take advantage of them or use them to their fullest potential. I also only want to search for articles and authors that cover Asia and the Pacific but Meltwater keeps giving me suggestions from the United States. I need Meltwater to refine this. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Meltwater helps me find media contacts on specific topics and look for articles that mention topics I'm interested in, which aids in developing relevant pieces for our target audience. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Hanna W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hanna W.")
HW

Hanna W.

Mid-Market (51-1000 emp.)

5/6/2026

"Quick Insights, UI Needs Improvement"

4/5

What do you like best about Meltwater?

I like the incorporation of Mira in Meltwater. It's really useful because it's easy to get quick insights and a good pulse check without spending a lot of time digging for reports. This is especially helpful when I need to look into something more granular that a manual dig would make difficult. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

I find the UI/UX for volume tabs a bit difficult to navigate, as it's harder to scroll through mentions. I also think the mentions on the left side of the screen are kind of small and could be made bigger. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

I use Meltwater for social listening, figuring out mention spikes, understanding consumer sentiment, and competitive research. Mira makes it easy when short on time or needing detailed insights with quick insights and a good pulse check. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Angela H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angela H.")
AH

Angela H.

SVP Global Marketing

Computer Software

Mid-Market (51-1000 emp.)

1/14/2024

"Strategic Media Observation: Share of Voice Metrics and Aligning PR Strategy for Optimal Results"

5/5

What do you like best about Meltwater?

The Share of Voice analytics remain a standout feature, and over time I’ve especially valued the consistency of the data and how easily insights translate into clear, executive-ready reporting. In addition, the customer support has been consistently responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

Further AI enrichment could add value, particularly predictive insights such as trend forecasting for Share of Voice over time. Being able to model likely future trajectories based on historical data would strengthen strategic planning and executive decision-making. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Meltwater effectively addresses several challenges such as:

- Comprehensive solution for media monitoring in real time, ensuring that I stay well-informed about mentions and discussions related to HYCU.

- Share of Voice analysis is instrumental in understanding HYCUs visibility relative to competitors.

- Aligning PR results with the input PR strategy through in-depth analytics and reporting functionalities. Review collected by and hosted on G2.com.

Show More

2/6/2026
Current UserValidated ReviewerSource: Organic

GP

Grace P.

Mid-Market (51-1000 emp.)

5/5/2026

"Seamless Operations with Unmatched Support"

4.5/5

What do you like best about Meltwater?

I really appreciate the training and dedicated support offered by the Meltwater team. They're committed to helping our team, there's never a delay in response, and they assist in building out dashboards and troubleshooting challenges. Meltwater helps save our team's time by automating tasks, monitoring and reporting; it provides insights beyond just metrics and assists us in growing our influencer programs. I also find it valuable for managing crisis communications. The initial setup was seamless. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

The only criticism I have is that the platforms are so rich in features and there are constant upgrades that it's hard to keep up! Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Meltwater helps save our team's time by automating tasks, monitoring, and reporting; provides insights beyond just metrics, assists in growing our influencer programs, and helps manage crisis communications. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Daniel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel H.")
DH

Daniel H.

Especialista en gestión de medios y redacción

Mid-Market (51-1000 emp.)

4/2/2025

"Personalized Monitoring, Easy Setup"

4/5

What do you like best about Meltwater?

I like the options for generating reports and the new tools they are including with AI in Meltwater. Mainly, the unified dashboards are a very valuable tool. I also enjoy the searches with Mira Studio, and I appreciate that the initial setup was very easy, thanks to the support from the staff who gave the induction course. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

The monitoring of Television and Radio, as well as print media, is very deficient; they definitely have great areas of opportunity for improvement. Although digital media monitoring works well, there are times when it does not detect certain pages and they must be added manually, which ends up being a nuisance. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

I use Meltwater to monitor negative mentions about my brand, allowing me to react quickly. I like the unified dashboards and searches with Mira Studio, as well as the reporting options and AI tools. Review collected by and hosted on G2.com.

Show More

2/3/2026
Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

SA

Sheridan A.

Mid-Market (51-1000 emp.)

5/6/2026

"Granular Artist & Influencer Insights That Drive Informed Sales Decisions"

4.5/5

What do you like best about Meltwater?

I enjoy being able to have the flexibility and capability to look at in-depth topics around specific artists and influencers for our company. Being able to see really granular details regarding mention volume, sentiment, share of voice in regards to source has been really helpful in allowing us to make informed sales decisions. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

The UI can be a little difficult at times to navigate between things like Analyze/Explore/Explore+ and all of the different capabilities within each. I'd love to have a one stop shop that I'm able to add everything that I need versus skipping around the platform a bunch just because sometimes we're answering quick one off questions. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Meltwater is helping us identify audience engagement, overall conversation, etc. Social listening is super helpful for us! Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Kathleen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathleen S.")
KS

Kathleen S.

Communications Specialist

Small-Business (50 or fewer emp.)

5/19/2026

"Meltwater helps us stay on top of global conversations about our org"

4/5

What do you like best about Meltwater?

I am responsible for a weekly newsletter and daily social posts. Meltwater provides content I would otherwise probably never be able to find. It helps me keep on top of where our organization is being discussed and in what ways. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

The occasional gremlins and software updates that move things around with no warning. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

We need to know how we are being perceived by our stakeholders and discussed in our global community and Meltwater helps us stay on top of that. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Meltwater? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Meltwater
](https://www.g2.com/products/meltwater/discussions/new)

 ![Sarah L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah L.")
SL

Sarah Lefaive
•
Last activity over 2 years ago

Describe a time when using Klear for an influencer campaign. What were the results?

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/describe-a-time-when-using-klear-for-an-influencer-campaign-what-were-the-results)

GU

Guest User

What is Linkfluence used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-linkfluence-used-for)

[
View all Discussions
](https://www.g2.com/products/meltwater/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

14 months

### Average Discount

13%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/meltwater/pricing)

## How much does Meltwater cost?

Data powered by [BetterCloud](https://www.bettercloud.com).

Estimated Price

### $$k - $$k

Per Year

Based on data from 20 purchases.

Get Price Estimate

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##### 
##### Meltwater Features

Reports & Dashboards

Report Exporting

Reporting

Keyword Targeting

Custom Feeds and Alerts

Custom Reports

Media Channels

Broadcast Media

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##### Categories on G2

[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Suites](https://www.g2.com/categories/social-media-suites)

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