Meltwater Pricing Overview

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Meltwater has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Meltwater to obtain current pricing.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Average Discount

13%

Perceived Cost

$$$$$

How much does Meltwater cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 20 purchases.

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Meltwater Pricing Reviews

(2)

Angela H.

SVP Global Marketing

Computer Software

Mid-Market (51-1000 emp.)

1/14/2024

"Strategic Media Observation: Share of Voice Metrics and Aligning PR Strategy for Optimal Results"

5/5

What do you like best about Meltwater?

The Share of Voice analytics remain a standout feature, and over time I’ve especially valued the consistency of the data and how easily insights translate into clear, executive-ready reporting. In addition, the customer support has been consistently responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

Further AI enrichment could add value, particularly predictive insights such as trend forecasting for Share of Voice over time. Being able to model likely future trajectories based on historical data would strengthen strategic planning and executive decision-making. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Meltwater effectively addresses several challenges such as:

- Comprehensive solution for media monitoring in real time, ensuring that I stay well-informed about mentions and discussions related to HYCU.

- Share of Voice analysis is instrumental in understanding HYCUs visibility relative to competitors.

- Aligning PR results with the input PR strategy through in-depth analytics and reporting functionalities. Review collected by and hosted on G2.com.

Tali A.

Head of Marketing

Small-Business (50 or fewer emp.)

7/1/2025

"So disappointed in both the tool and the lack of customer care"

0.5/5

What do you like best about Meltwater?

Really unhappy with my experience so i don't have many good things to say Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

Misrepresentation of Twitter Monitoring Capabilities

I was led to believe that Meltwater would allow me to monitor broad conversations around my brand—including untagged mentions. In reality, my package only includes tagged mentions (i.e., people who @ our account), which are already visible to us without the need for a paid tool.

Loss of YouTube Monitoring Functionality

One of the key reasons I signed up for Meltwater was the ability to track YouTube mentions. This functionality was silently removed without prior notice or a reduction in fees, rendering the tool largely redundant for our use case.

Inadequate Customer Support & Rigid Contract Terms

I’ve raised these concerns and have received nothing more than a reminder that I am “tied into a contract,” with no proactive support or attempt to rectify the situation. This response feels dismissive and fails to acknowledge the responsibility Meltwater holds in accurately setting expectations. At the cost of the software, there should be customer support.

Lack of Value for Purpose

My core goal was to monitor organic, broad-based brand mentions and to assess the effectiveness of marketing campaigns through mention volume trends. Meltwater, in its current state, fails to deliver this in any meaningful way. Review collected by and hosted on G2.com.