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At a Glance
Market Segments
Small-Business (41.7% of reviews)
Small-Business (44.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $199.00 1 user/per month (billed annually)
Meltwater
Star Rating
(2,436)4.0 out of 5
Market Segments
Small-Business (41.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MeltwaterSprout Social
Star Rating
(5,741)4.4 out of 5
Market Segments
Small-Business (44.9% of reviews)
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sprout Social excels in Content Calendar functionality, scoring 8.9 compared to Meltwater's 8.1. Reviewers mention that the intuitive drag-and-drop interface makes scheduling posts seamless and efficient.
- Reviewers mention that Sprout Social's Social Engagement features, rated at 8.5, provide a more robust experience than Meltwater's 7.9. Users appreciate the ability to engage with audiences directly from the platform, streamlining communication.
- G2 users highlight Sprout Social's superior Ease of Use with a score of 8.8, while Meltwater trails at 7.9. Reviewers say that the user-friendly dashboard and clear navigation make it easier for teams to adopt and utilize the software effectively.
- Users on G2 report that Sprout Social's Post Performance analytics, rated at 8.7, provide deeper insights compared to Meltwater's 8.0. Reviewers mention that the detailed performance metrics help in optimizing future content strategies.
- Reviewers mention that Sprout Social's Quality of Support is slightly better, scoring 8.6 against Meltwater's 8.5. Users appreciate the responsive customer service and extensive knowledge base available for troubleshooting.
- Users say that Sprout Social's Report Customizability is a standout feature, scoring 8.1, while Meltwater's is at 7.6. Reviewers mention that the ability to tailor reports to specific metrics and KPIs is invaluable for presenting data to stakeholders.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableSprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
Meltwater
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
7.9
2,101
8.5
5,001
Ease of Use
7.8
2,135
8.8
5,054
Ease of Setup
7.8
1,116
8.7
3,441
Ease of Admin
8.1
917
8.8
2,154
Quality of Support
8.5
2,027
8.6
4,472
Has the product been a good partner in doing business?
8.4
923
8.7
2,121
Product Direction (% positive)
8.0
2,083
8.9
4,926
Features by Category
Social Analytics
7.8(won by 0.1)
520
7.7
2932
7.7
508
7.8(won by 0.1)
3116
8.0
513
8.7(won by 0.7)
3280
6.8
371
7.2(won by 0.4)
2571
Feature Not Available
7.0(won by default)
2579
7.5(won by 0.3)
389
7.2
2338
7.1(tied score)
417
7.1(tied score)
2275
Reports & Dashboards
7.6
539
8.1(won by 0.5)
3153
8.0
559
8.5(won by 0.5)
3218
7.9
476
8.5(won by 0.6)
3059
Feature Not Available
Feature Not Available
Agentic AI - Social Media Analytics
Feature Not Available
6.2(won by default)
871
Feature Not Available
6.2(won by default)
864
Feature Not Available
6.2(won by default)
856
Feature Not Available
6.2(won by default)
862
Feature Not Available
6.2(won by default)
862
Content & Collaboration
8.1
236
8.9
3099
7.4
209
7.9
2889
7.3
200
8.2
2943
7.4
201
8.0
2837
8.0
226
8.3
2950
7.6
210
Feature Not Available
Social Management
8.3
278
8.6
4122
7.8
265
8.9
4113
7.4
235
8.1
3761
7.9
273
8.5
4064
6.5
206
Feature Not Available
7.1
206
7.9
2852
7.3
98
7.5
2450
Agentic AI - Social Media Management
5.7
22
6.2
1039
5.8
22
6.4
1030
Feature Not Available
6.5
1026
Feature Not Available
6.5
1022
Feature Not Available
6.4
1014
Feature Not Available
6.4
1015
6.0
21
6.4
1011
Media Channels
7.3
619
Not enough data
7.2
641
Not enough data
8.5
708
Not enough data
Geographic Coverage
7.7
685
Not enough data
8.2
695
Not enough data
7.5
623
Not enough data
Reporting
8.2
693
Not enough data
8.1
681
Not enough data
7.8
672
Not enough data
7.9
695
Not enough data
Agentic AI - Media Monitoring
6.2
73
Not enough data
6.2
72
Not enough data
6.1
71
Not enough data
6.1
71
Not enough data
Feature Not Available
Not enough data
Generative AI
6.5
278
Not enough data
6.6
273
Not enough data
Audiences
8.0
45
Not enough data
7.3
43
Not enough data
7.1
40
Not enough data
7.4
41
Not enough data
Data Analysis
7.6
41
Not enough data
8.1
44
Not enough data
8.1
42
Not enough data
7.9
42
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
42
Not enough data
Agentic AI - Audience Intelligence Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring & Listening
8.0
789
8.5
1881
7.2
691
7.0
1420
8.1
498
8.0
1184
8.3
511
7.9
1171
7.8
474
7.7
1142
7.8
468
7.8
1170
Agentic AI - Social Media Listening Tools
6.4
73
6.4
376
6.2
72
6.4
374
6.2
73
6.4
377
Feature Not Available
6.4
375
Feature Not Available
6.5
375
Data Management & Analysis
6.9
767
7.5
1188
8.0
776
8.6
1941
8.1
470
8.1
1207
7.8
454
7.8
1111
Influencer Marketing
7.8
200
Not enough data
7.8
204
Not enough data
8.0
207
Not enough data
7.7
197
Not enough data
7.4
195
Not enough data
6.9
161
Not enough data
7.4
169
Not enough data
8.0
196
Not enough data
7.9
198
Not enough data
7.7
184
Not enough data
Feature Not Available
Not enough data
6.7
147
Not enough data
6.7
133
Not enough data
6.3
114
Not enough data
Agentic AI - Influencer Marketing Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
4.7
6
Not enough data
Feature Not Available
Not enough data
5.3
6
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
7.1
847
Not enough data
6.9
836
Process
Not enough data
8.4
1436
Not enough data
7.9
1224
Not enough data
7.7
990
Channels
Not enough data
Feature Not Available
Not enough data
8.8
1484
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1112
Not enough data
8.4
1407
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
6.6
151
Not enough data
6.6
149
Not enough data
Database
7.9
477
Not enough data
7.9
410
Not enough data
8.0
387
Not enough data
Outreach
8.1
424
Not enough data
7.5
145
Not enough data
7.7
347
Not enough data
Reporting
8.5
472
Not enough data
8.3
359
Not enough data
8.1
406
Not enough data
Agentic AI - Media and Influencer Targeting
5.7
19
Not enough data
5.8
18
Not enough data
5.9
18
Not enough data
5.9
18
Not enough data
5.8
18
Not enough data
User Rights/Roles
7.7
304
Not enough data
8.0
324
Not enough data
Categories
Categories
Shared Categories
Meltwater and Sprout Social are categorized as Social Media Listening Tools, Social Media Analytics, Social Media Management, and Social Media Suites
Unique Categories
Meltwater is categorized as Influencer Marketing Platforms, Media Monitoring, Media and Influencer Targeting, PR Analytics, and Audience Intelligence Platforms
Sprout Social is categorized as Social Customer Service
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.7%
Public Relations and Communications
14.7%
Non-Profit Organization Management
6.6%
Higher Education
5.6%
Information Technology and Services
2.9%
Other
54.4%
Marketing and Advertising
20.8%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.6%
Financial Services
3.2%
Other
60.8%
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
Is there a place of education for users?
6 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Is Sprout Social legit?
3 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
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