Mapp Cloud Reviews & Product Details

The dedication and expert knowledge our account management team provide - they are always on hand and always go above and beyond to help us deliver - even with extremely short notice. The team work as part of our own, understand our business inside and out and provide us with expertise and knowledge to enable our business to progress. The team share innovative ideas and suggestions to help us move forward as well as the detail in how we can achieve success! Review collected by and hosted on G2.com.

To be completely honest there isn't anything I dislike. Review collected by and hosted on G2.com.

Great teams that work incredibly hard and often above and beyond to achieve. From working at your offices I feel that the teams are capable, agile and focused to get great results. Review collected by and hosted on G2.com.

I would like to see slightly more toggles on the statistic pages (for example we use CTO as measure, but that only displays when inside the message stats)

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Easy to use and so much you can do! This platform is getting better and better.

Some of the new features are fantastic. Mapp's strategy of doing what the others do well even better works but also means they are ahead of the curve.

Lots of support from Account teams but also opportunities to meet other customers to learn what works for them and share ideas. Review collected by and hosted on G2.com.

So far so good, haven't had any issues and the support from the team at Mapp helps so much. Review collected by and hosted on G2.com.

The speed to market of a product created in MAPP is amazing. Within a day or two you can have one email template multiplied, localized in 60 languages, tested signed off and sent to customers involving zero html developers and no html knowledge. Each market can easily adopt email template using the drag and Drop templates, be in full control of what they want to send out and execute email communication in very short time. Review collected by and hosted on G2.com.

The access level and group settings ( whether country or email groups ) is already good but can still be improved and this is related to situations where you have users that are part of multiple countries, markets and should have good visibility within their own environments and not browsing globally unless they have admin access rights. Review collected by and hosted on G2.com.

For me the segment tools are the star of the show. The drag and drop feature makes it so easy to segment your data quickly and effectively. Review collected by and hosted on G2.com.

CEP pretty much has all bases covered in terms of functionality. They have more functions than any other esp I have used in over 20 years of mailing. There is always room for improvement but nothing I can say that I dislike. Review collected by and hosted on G2.com.

We've been with Mapp for many years and have never had the need to ESP which is unusual in this industry. Review collected by and hosted on G2.com.

Not much to dislike really...it can be frustrating when key members of staff change, but that is indicative of most workplaces! Review collected by and hosted on G2.com.

Being able to speak to deliverability team. Review collected by and hosted on G2.com.

The interface is very basic and not very user-friendly. Review collected by and hosted on G2.com.

the relationship seems to be a lot closer and honest than it was before Review collected by and hosted on G2.com.

Sometimes communication (or lack of it) can be an issue, i.e. not getting an acknowledgment of emails; sometimes, despite giving clear (i hope ) instructions, I don't get what I ask for i.e. it took us some time to establish what I need for ad-hoc retention reports. It might be worth jumping on a call instead of emails going forward; quality control seems to be off at the moment i.e Black Friday issues; I'd like to be guided more through the email marketing world i.e. get suggestions of conferences, get insights, good practices etc; Review collected by and hosted on G2.com.

In my personal experience I have to say the CMS platform is very easy and simple to use, it's fast and efficient with more and more developments and improvements being made all of the time. The client support we get from Josh is excellent, as a business we have gone through many changes of which Josh has supported myself throughout and I can't thank him enough! Review collected by and hosted on G2.com.

I can honestly not think of anything I dislike. Review collected by and hosted on G2.com.

The team are industry experts and are always avliable on the phone. Review collected by and hosted on G2.com.

The CMS isn't particually visual and would benefit from some GUI elements Review collected by and hosted on G2.com.

How simple it and powerful the platform is. It's incredible how reliable the platform is, I can easily automate a chain communication strategy. With the segmentation feature I can easily deliver the right message to the right person at the right time. But I think my favorite functionality is the navigation between channels, super easy and interactive. Review collected by and hosted on G2.com.

I'd like to have more social media features and also to have it connected to the other channels. Social media requirements grow every day and we have a high demand to easily navigate between all channels, including the social ones. Review collected by and hosted on G2.com.

- communication with Key Account

- cooperation with technical team

- fast escalation steps

- willigness to learn from each other Review collected by and hosted on G2.com.

- wrong feedback on technical issues from support

- no easy integration: API endpoints for data exports, imports,... Review collected by and hosted on G2.com.

The opportunity to have a reportistic that can allow us to monitorate our campaign and so we can apply eventual actions Review collected by and hosted on G2.com.

An high number of blacklisted and skipped Review collected by and hosted on G2.com.

Disponibilità dell'account di riferimento Review collected by and hosted on G2.com.

Mancata integrazione con Magento 2 in fase di strat-up del progetto.

Momenti di rallentamento della piattaforma Review collected by and hosted on G2.com.

In a research study, where ethics are so incredibly crucial for the analysis to be sent to an institution, this software is incredibly useful. It helps protect and analyze the data we collected without worrying anything would be compromised. Review collected by and hosted on G2.com.

Because a lot of the content is personalized, I'm assuming this is fairly pricey software which isn't helpful for smaller companies to be able to use this. Review collected by and hosted on G2.com.

The email and push solutions. And our two main contacts are always helpful. Review collected by and hosted on G2.com.

I do not dislike anything in particular. Review collected by and hosted on G2.com.

Account Managers and executives are always available to help and the interface is easy to use. Review collected by and hosted on G2.com.

Reports are old fashioned, interface could have more features and automations. Review collected by and hosted on G2.com.

Easy Clustering options. The assistance from the vendor team is good Review collected by and hosted on G2.com.

Platform usability should be improved, some fucntions and buttons are not clear. better focus on translations Review collected by and hosted on G2.com.

This product has very good ease of use that makes it a favorite of our workers Review collected by and hosted on G2.com.

I can't think of anything I dislike about it Review collected by and hosted on G2.com.

I enjoy how simple it is to connect with customers and potential customers. Marketing efforts have been simplified. Review collected by and hosted on G2.com.

At this current time I have no complaints. I guess just keep up with the improvement of being even more user friendly. Review collected by and hosted on G2.com.

I was able to use this without a glitch. Review collected by and hosted on G2.com.

I didn’t dislike anything I in fact liked it all Review collected by and hosted on G2.com.

A streamlined tool that allows me to design and execute campaigns effectively. Review collected by and hosted on G2.com.

I'd appreciate more on-boarding materials Review collected by and hosted on G2.com.

The way it is integrated throughout our entire company is nice. Review collected by and hosted on G2.com.

The style of it is not modern in my opinion. Review collected by and hosted on G2.com.

One of the best thing about Teradata is the need of "Big data" management, since handle and adjust enormous of data is not easy. Teradata has well index and accurate data in real time, you can edit in bulk with a few of clicks, since they have an easy to understand workflow and user guide. Review collected by and hosted on G2.com.

Updates sometimes come with unstable and error for some function. And, even though I said they have an understandable guideline, It still take a time to learn and apply the system.

One more thing, cost is high for small business, really need to consider about this. Review collected by and hosted on G2.com.

I really like how simple Teradata is to use. Compared to tools I've used in the past, such as Workamajig, it's very clean and easy to navigate. Review collected by and hosted on G2.com.

I don't like that the "save" and "close" buttons are so close together because if you accidentally close the task before you meant to, the whole activity has to be restarted. Review collected by and hosted on G2.com.