ManageEngine Patch Manager Plus Reviews & Product Details

ManageEngine Patch Manager Plus is a comprehensive, automated patch management solution designed to keep enterprise systems secure and up-to-date. It supports multiple operating systems, including Windows, macOS, and Linux, as well as over 850 third-party applications. By automating the entire patch management process—from detection and assessment to deployment and reporting—Patch Manager Plus helps organizations enhance system stability, ensure compliance, and protect against vulnerabilities. Key Features and Functionality: - Automated Patch Management: Streamlines the entire patching process by automating the detection, download, testing, approval, and deployment of patches. - Cross-Platform Support: Provides seamless patching capabilities for Windows, macOS, and Linux systems, ensuring comprehensive coverage across diverse IT environments. - Third-Party Application Patching: Manages and deploys patches for over 850 third-party applications, including popular software like Adobe, Java, and WinRAR. - Flexible Deployment Policies: Allows customization of patch deployment schedules and policies to align with organizational needs and minimize disruption. - Patch Testing and Approval: Enables the creation of test groups to assess patches before widespread deployment, reducing the risk of system issues. - Windows 10 Feature Update Deployment: Facilitates the deployment of the latest Windows 10 feature updates, ensuring systems remain current without compromising productivity. - Patch Compliance and Reporting: Offers real-time audits and comprehensive reports to monitor patch compliance and system health across the network. Primary Value and User Benefits: Patch Manager Plus addresses the critical need for timely and efficient patch management in today's complex IT environments. By automating the patching process across multiple operating systems and applications, it significantly reduces the manual effort required from IT administrators. This automation not only enhances operational efficiency but also strengthens security by promptly addressing vulnerabilities. Additionally, the solution's comprehensive reporting and compliance features ensure organizations meet industry standards and maintain a robust security posture.

Seller

Zoho

Discussions

ManageEngine Patch Manager Plus Community

Overview by

Zoho Corporation

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

G2 reviews are authentic and verified.

Here's how.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/31/2020

"Patch Manager Plus"

4/5

What do you like best about ManageEngine Patch Manager Plus?

Works as described.

Includes a lot of features.

Easy to setup. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

The UI is a bit outdated and not very intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering ManageEngine Patch Manager Plus:

Make sure to schedule a demo first, that helps to understand the product. Review collected by and hosted on G2.com.

What problems is ManageEngine Patch Manager Plus solving and how is that benefiting you?

We need a centralized tool to control patches installation on all our Mac and Windows machines. Review collected by and hosted on G2.com.

Response from Zoho Corporation of ManageEngine Patch Manager Plus

edit

Hello!

We've designed the user interlace such that it is easy to start using it from the get go. However, if you can elaborate on we can improve our user interface, we'll happy to work on it.

You can write to us at patchmanagerplus-support@manageengine.com

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/5/2020

"An Affordable and Capable Cloud-based Patch Management Solution"

4/5

What do you like best about ManageEngine Patch Manager Plus?

It can be deployed without any on-prem infrastructure or dependency on Microsoft WSUS or SCCM. It is a true cloud-based patch management solution and is very cost-effective. A worthy consideration for small-midsize businesses. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

There is a slight learning curve associated with understanding the relationship between "Remote Offices", "Deployment Policies", "Automated Patch Deployment (APD) Tasks", and asset targeting options to make the best use of the product. Review collected by and hosted on G2.com.

Response from Zoho Corporation of ManageEngine Patch Manager Plus

edit

Hello!

Thanks for your feedback! We're constantly looking to minimize the learning curve for our users and feedback such as these help us in understanding user perspective better.

In case of future feedback, you can write to us at patchmanagerplus-support@manageengine.com

Rudiyanto H.

Mid-Market (51-1000 emp.)

2/12/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Patch Management recomended"

5/5

What do you like best about ManageEngine Patch Manager Plus?

centralize all patch in one console (manageengine) Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

sometimes agent not connected in some PC Review collected by and hosted on G2.com.

Response from Zoho Corporation of ManageEngine Patch Manager Plus

edit

Hello Rudiyanto,

Can you elaborate on your issue? Did some configuration change lead to the connection issue between the server and the agent?

You can write to us at patchmanagerplus-support@manageengine.com

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/8/2019

"It does what is needs to, and nothing more"

3/5

What do you like best about ManageEngine Patch Manager Plus?

Easy to setup (we use the cloud version with a on prem distribution server), setting up deploys is basic. Approving patches is simple

The documentation is excellent

the interface is user friendly

having the ability to hide patching from users is a plus Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Support can be an issue if you want more than a link to support documentation (even if the issue is unrelated). It is very hit or miss if it will allow you to deploy a feature pack ie 1903. Normally errors out saying the patch does not exist Review collected by and hosted on G2.com.

Recommendations to others considering ManageEngine Patch Manager Plus:

If you want a basic patch solution, that has more control than WSUS, then this is a great product. It does a better than average job Review collected by and hosted on G2.com.

What problems is ManageEngine Patch Manager Plus solving and how is that benefiting you?

Windows patching, replacing the WSUS server. Allows us to have a more granular approach to patching Review collected by and hosted on G2.com.

Response from Zoho Corporation of ManageEngine Patch Manager Plus

edit

Hello!

I'll definitely pass your feedback to the support team and ensure you've better experience in the future. Also, I'll need more details to look into why Windows 1903 feature pack failed in your case.

You can write to us at patchmanagerplus-support@manageengine.com

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/11/2019

"A gem of a product, found when we nearly gave up our search"

4/5

What do you like best about ManageEngine Patch Manager Plus?

The wide range of third party software support was a major plus factor - we have not found any other product with so many. Capably of working with a LAN, WAN, remote offices, segmenting them with different policies, allowing precise control over patching. The pie charts/graphs on the home screen and elsewhere give a simple, visual view of the status of all computers. The ability to brand the product. Overall a really superb patching product. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Altough it is not a complex product to setup, it takes a bit of getting used to. However the nature of the patch process, and anything new, makes this comment a difficult one. The menu layout needs a rework. It is all there, but could be more integrated. There is an ability to deploy patches immediately, though we found the definition of immediate to be wide - anything between 10 minutes to 2 hours. Although restarting the machine often forced the patching into life. Review collected by and hosted on G2.com.

Recommendations to others considering ManageEngine Patch Manager Plus:

Look at it, its a gem. Get over the menu structure, and it does it job well. Superb range of third party support as well as the normal Windows patching. Review collected by and hosted on G2.com.

What problems is ManageEngine Patch Manager Plus solving and how is that benefiting you?

We had a need to find a new way of patching a wide range of machines, from inside a LAN, to isolated WAN comptuers, to remote offices. Looking at the obvious choices from Google, was a real let down. Yes, they patched Windows, but were poor with their support for a wide range of third party support. Then by chance we came across Patch Manager Plus by ManageEngine. For a similar price to the more well known products, it provided hundreds of third patches. It is great to have all Windows, Office and third parth products patched by the same product, with one single status. It is very competiviely priced, compared to the inferior products. Can be purchased monthly, or annualy - suited to every budget. It can be installed on premises or using their cloud. Supports Windows, Mac and Linus patching. There is even a free version of small companies with less than 25 computers. A true gem, found when we were about to give up our search and user an inferior product. Review collected by and hosted on G2.com.

Response from Zoho Corporation of ManageEngine Patch Manager Plus

edit

Hello,

We're trying to keep the user interface as simple as it possibly can be to ensure you can start using it from the get go. That said, we'll see if we can tweak the menus in the product to make the user experience better.

In case of future feedback, you can write to us at patchmanagerplus-support@manageengine.com

Verified User in Food Production

Mid-Market (51-1000 emp.)

2/11/2020

"WSUS replacement"

4/5

What do you like best about ManageEngine Patch Manager Plus?

The software is a replacement for WSUS. It allows for agent devices to communicate with the update server. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

I would like to see better reporting and email alerts customization. Review collected by and hosted on G2.com.

Response from Zoho Corporation of ManageEngine Patch Manager Plus

edit

Hello,

Improving pre-defined reports is currently in our roadmap. You can provide your requirements in this link (https://tiny.cc/reports-roadmap).

In case your requirement is not in our roadmap, you can request it to be added by providing requisite details in this link (https://tiny.cc/patch-feature-request)

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

12/9/2019

"Easy deployment at low cost!"

5/5

What do you like best about ManageEngine Patch Manager Plus?

The various deployment methods of the agent software are great. Automated patch approval and deployment works great. The price is right on the money for a commercial product. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Documentation could use a makeover for clarity. Review collected by and hosted on G2.com.

Recommendations to others considering ManageEngine Patch Manager Plus:

If you are looking for a low cost patch solution that works great then ManageEngine Patch Manager Plus is your go to solution. Review collected by and hosted on G2.com.

What problems is ManageEngine Patch Manager Plus solving and how is that benefiting you?

Patching workstations in various remotes sites is no longer an issue. Review collected by and hosted on G2.com.

Response from Zoho Corporation of ManageEngine Patch Manager Plus

edit

Hello,

We're constantly trying to improve our help documentation and if you can share us specific examples where you felt the help documentation could've been enhanced, it'll help us improve the documentation even further.

You can write to us at patchmanagerplus-support@manageengine.com

Verified User in Banking

Mid-Market (51-1000 emp.)

1/15/2020

"Great Cloud Patching Solution for Small Businesses"

4.5/5

What do you like best about ManageEngine Patch Manager Plus?

This product does a great job of detecting and reporting on patching needs on Windows and Mac systems. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

It would be nice if Zoho offered the SOC report right off the bat instead of having to wait days for them to get it to you. Review collected by and hosted on G2.com.

Response from Zoho Corporation of ManageEngine Patch Manager Plus

edit

Hello!

We apologize for the delay. We'll ensure there's no delay the next time there's such a request.

In case of future feedback, you can write to us at patchmanagerplus-support@manageengine.com

Ken S.

IT Systems Engineer

Mid-Market (51-1000 emp.)

7/18/2019

"Great cloud solution for patching on Windows"

4/5

What do you like best about ManageEngine Patch Manager Plus?

This product does a great job at detecting and reporting on patching needs on Windows. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

We are currently trying out the cloud option which only supports Windows unfortunately. As an organization with both Windows and macOS endpoints, it would be nice if the cloud version supports macOS as well. Review collected by and hosted on G2.com.

Response from Zoho Corporation of ManageEngine Patch Manager Plus

edit

Hello Ken,

Patch Manager Plus Cloud does support managing macOS endpoints as well. You can know more about Mac patch management in this link (http://tiny.cc/mac-patch-mgmt)

Verified User in Computer Software

Mid-Market (51-1000 emp.)

12/16/2019

"Patch Manager Review"

4/5

What do you like best about ManageEngine Patch Manager Plus?

The ability to search for systems and push the agent out through the distribution servers. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

The reporting and status updates. We never know what is going on in our patching enviroment. Review collected by and hosted on G2.com.

Recommendations to others considering ManageEngine Patch Manager Plus:

Do your research and confirm that PM is going to be a good fit for your organization. Review collected by and hosted on G2.com.

What problems is ManageEngine Patch Manager Plus solving and how is that benefiting you?

It has allowed us to further our patching initiative and to get more systems patched in a shorter time frame. Review collected by and hosted on G2.com.

Response from Zoho Corporation of ManageEngine Patch Manager Plus

edit

Hello!

Improving pre-defined reports is in our roadmap. You can add your requirements in this link (https://tiny.cc/reports-roadmap)