Users report that NinjaOne excels in ease of use with a score of 9.2, making it a favorite for teams looking for a straightforward interface. In contrast, ManageEngine Patch Manager Plus has a slightly lower ease of use score at 8.8, which some reviewers mention can lead to a steeper learning curve.
Reviewers mention that NinjaOne's quality of support is highly rated at 9.3, with many users praising the responsiveness and helpfulness of the support team. On the other hand, ManageEngine Patch Manager Plus has a lower support quality score of 8.5, with some users expressing frustration over slower response times.
G2 users highlight NinjaOne's strong performance in remote monitoring, scoring 9.4, which reviewers say provides real-time insights and alerts that are crucial for proactive IT management. Conversely, ManageEngine Patch Manager Plus, while still effective, scores slightly lower at 9.0, with some users noting that its monitoring features could be more intuitive.
Users on G2 report that NinjaOne's device management capabilities are robust, scoring 9.3, with specific praise for its unattended remote access feature. In comparison, ManageEngine Patch Manager Plus scores 9.1 in device control, but some reviewers mention that its multi-session handling could be improved for better user experience.
Reviewers mention that NinjaOne's asset management features are well-rounded, scoring 8.8, with users appreciating the comprehensive hardware and software asset inventory capabilities. ManageEngine Patch Manager Plus, while also strong in asset management with a score of 8.8, has received feedback that its cloud asset inventory could use enhancements.
Users say that NinjaOne's patch management functionality is highly effective, scoring 9.0, with many praising its automation features that simplify the update process. In contrast, ManageEngine Patch Manager Plus also scores well at 9.1, but some users report that its patch deployment can be less seamless compared to NinjaOne's approach.
Pricing
Entry-Level Pricing
ManageEngine Patch Manager Plus
No pricing available
NinjaOne
No pricing available
Free Trial
ManageEngine Patch Manager Plus
No trial information available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.2
145
9.1
3,037
Ease of Use
8.8
147
9.1
3,071
Ease of Setup
8.9
141
9.2
2,870
Ease of Admin
9.1
139
9.2
2,746
Quality of Support
8.5
137
9.2
2,916
Has the product been a good partner in doing business?
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
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