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LumApps Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of LumApps, making content creation and navigation intuitive and efficient. (6 mentions)
Users value LumApps for its intuitive navigation and ease of use, enhancing internal communications and user experience. (5 mentions)
Users appreciate the intuitive navigation and ease of use in LumApps, enhancing internal communication and collaboration. (4 mentions)
Users value the seamless integration and engagement features of LumApps, enhancing internal communication and collaboration. (3 mentions)
Users find LumApps' ease of use and integration exceptional, enhancing internal communication and team engagement. (3 mentions)
Users appreciate the seamless integration and flexibility of LumApps, enhancing their intranet experience across various needs. (3 mentions)
Users highlight the seamless platform integration of LumApps, enhancing their digital workplace experience effortlessly. (3 mentions)
Users appreciate the commitment to continuous improvement in LumApps, ensuring it evolves with industry trends and user needs. (2 mentions)
Users value the customization flexibility of LumApps, enabling tailored intranet experiences for diverse needs and communities. (2 mentions)
Users appreciate the comprehensive functionality of LumApps, effectively driving engagement and meeting diverse organizational needs. (1 mentions)
Users find that LumApps' confusion from constant changes can overwhelm and complicate their intranet experience. (3 mentions)
Users find the organizational challenges of LumApps can lead to confusion and difficulty in management and onboarding. (3 mentions)
Users find that the constant changes in LumApps make it challenging to manage focus and integration with other tools. (2 mentions)
Users face a difficult setup process with LumApps, often leading to delays in troubleshooting and implementation. (2 mentions)
Users face integration issues with LumApps, leading to difficulties in managing applications and delays in resolving problems. (2 mentions)
Users feel a lack of customization in LumApps, limiting layout adjustments and complicating widget configurations. (1 mentions)
Users express concerns about the lack of features in LumApps, affecting their ability to implement desired use cases. (1 mentions)
Users express frustration over limited customization options, feeling constrained by predefined layouts and widget adjustments. (1 mentions)

Top Pros or Advantages of LumApps

1. Ease of Use
Users commend the ease of use of LumApps, making content creation and navigation intuitive and efficient.
See 6 mentions

See Related User Reviews

Nick S.
NS

Nick S.

3.5/5

"Effortless Microsites Creation, Seamlessly Integrated"

What do you like about LumApps?

I find LumApps incredibly efficient for creating microsites quickly and effortlessly. It allows for the setup of a well-organized site with all necess

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"LumApps user for nearly 1 year"

What do you like about LumApps?

It is easy to publish, we have a strong intuitive navigation, search works well, metadata is very helpful in sorting information, easy-to-use widgets

2. Simple
Users value LumApps for its intuitive navigation and ease of use, enhancing internal communications and user experience.
See 5 mentions

See Related User Reviews

Nick S.
NS

Nick S.

3.5/5

"Effortless Microsites Creation, Seamlessly Integrated"

What do you like about LumApps?

I find LumApps incredibly efficient for creating microsites quickly and effortlessly. It allows for the setup of a well-organized site with all necess

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"LumApps user for nearly 1 year"

What do you like about LumApps?

It is easy to publish, we have a strong intuitive navigation, search works well, metadata is very helpful in sorting information, easy-to-use widgets

3. Helpful
Users appreciate the intuitive navigation and ease of use in LumApps, enhancing internal communication and collaboration.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"LumApps user for nearly 1 year"

What do you like about LumApps?

It is easy to publish, we have a strong intuitive navigation, search works well, metadata is very helpful in sorting information, easy-to-use widgets

Jeremy F.
JF

Jeremy F.

Mid-Market (51-1000 emp.)

4.5/5

"Streamlined HR Process and Seamless Integration"

What do you like about LumApps?

I find LumApps incredibly useful for our internal communications and staying updated on employee engagements and feedback. It serves as a central plac

4. Engagement
Users value the seamless integration and engagement features of LumApps, enhancing internal communication and collaboration.
See 3 mentions

See Related User Reviews

AJ J.
AJ

AJ J.

Enterprise (> 1000 emp.)

5.0/5

"One stop shop for all our Intranet needs"

What do you like about LumApps?

Seamless integration with G-suite, Search feature and compatibility with third party softwares.

Jeremy F.
JF

Jeremy F.

Mid-Market (51-1000 emp.)

4.5/5

"Streamlined HR Process and Seamless Integration"

What do you like about LumApps?

I find LumApps incredibly useful for our internal communications and staying updated on employee engagements and feedback. It serves as a central plac

5. Experience
Users find LumApps' ease of use and integration exceptional, enhancing internal communication and team engagement.
See 3 mentions

See Related User Reviews

Jeremy F.
JF

Jeremy F.

Mid-Market (51-1000 emp.)

4.5/5

"Streamlined HR Process and Seamless Integration"

What do you like about LumApps?

I find LumApps incredibly useful for our internal communications and staying updated on employee engagements and feedback. It serves as a central plac

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Excellent Overview, But Message Clarity Needs Improvement."

What do you like about LumApps?

Great in terms of overview and engagement

6. Features
Users appreciate the seamless integration and flexibility of LumApps, enhancing their intranet experience across various needs.
See 3 mentions

See Related User Reviews

AJ J.
AJ

AJ J.

Enterprise (> 1000 emp.)

5.0/5

"One stop shop for all our Intranet needs"

What do you like about LumApps?

Seamless integration with G-suite, Search feature and compatibility with third party softwares.

AN

5.0/5

"One of the major actor within employee exp platforms. Really easy to use as a contributor"

What do you like about LumApps?

All features included to imagine a "employee hub"

7. Platform Integration
Users highlight the seamless platform integration of LumApps, enhancing their digital workplace experience effortlessly.
See 3 mentions

See Related User Reviews

AJ J.
AJ

AJ J.

Enterprise (> 1000 emp.)

5.0/5

"One stop shop for all our Intranet needs"

What do you like about LumApps?

Seamless integration with G-suite, Search feature and compatibility with third party softwares.

Jeremy F.
JF

Jeremy F.

Mid-Market (51-1000 emp.)

4.5/5

"Streamlined HR Process and Seamless Integration"

What do you like about LumApps?

I find LumApps incredibly useful for our internal communications and staying updated on employee engagements and feedback. It serves as a central plac

8. Continuous Improvement
Users appreciate the commitment to continuous improvement in LumApps, ensuring it evolves with industry trends and user needs.
See 2 mentions

See Related User Reviews

Danni L.
DL

Danni L.

Enterprise (> 1000 emp.)

5.0/5

"Always innovative"

What do you like about LumApps?

Always keeping up to the trend happening in the industry, being innovative and Creative

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great Team and Tool"

What do you like about LumApps?

The team is super easy to work with and responsive to feedback. The tool itself is always growing into a newer, stronger tool.

9. Customization Flexibility
Users value the customization flexibility of LumApps, enabling tailored intranet experiences for diverse needs and communities.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"LumApps in a nutshell"

What do you like about LumApps?

Regionalized languages for end users; design customization, Google Workspace integrations, overall touchpoint consistency.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Long Time Lumapps Admin"

What do you like about LumApps?

It's flexibility to bend to whatever you need it to be. Intranets can be more about news, data, info or community. Lumapps does all of those and does

10. Comprehensive Functionality
Users appreciate the comprehensive functionality of LumApps, effectively driving engagement and meeting diverse organizational needs.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Long Time Lumapps Admin"

What do you like about LumApps?

It's flexibility to bend to whatever you need it to be. Intranets can be more about news, data, info or community. Lumapps does all of those and does

Top Cons or Disadvantages of LumApps

1. Confusion
Users find that LumApps' confusion from constant changes can overwhelm and complicate their intranet experience.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Long Time Lumapps Admin"

What do you dislike about LumApps?

it's flexibility can also be it's downfall. It can easily morph and change into a large behemoth if you don't have good oversight and understanding of

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great Team and Tool"

What do you dislike about LumApps?

Constant development leads to lots of change at once, hard to manage focus

2. Organizational Challenges
Users find the organizational challenges of LumApps can lead to confusion and difficulty in management and onboarding.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Long Time Lumapps Admin"

What do you dislike about LumApps?

it's flexibility can also be it's downfall. It can easily morph and change into a large behemoth if you don't have good oversight and understanding of

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great Team and Tool"

What do you dislike about LumApps?

Constant development leads to lots of change at once, hard to manage focus

3. Change Difficulty
Users find that the constant changes in LumApps make it challenging to manage focus and integration with other tools.
See 2 mentions

See Related User Reviews

Jeremy F.
JF

Jeremy F.

Mid-Market (51-1000 emp.)

4.5/5

"Streamlined HR Process and Seamless Integration"

What do you dislike about LumApps?

I would like LumApps to have better integration, particularly for reviews and similar tasks. The current level of integration makes it somewhat cumber

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great Team and Tool"

What do you dislike about LumApps?

Constant development leads to lots of change at once, hard to manage focus

4. Difficult Setup
Users face a difficult setup process with LumApps, often leading to delays in troubleshooting and implementation.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"LumApps user for nearly 1 year"

What do you dislike about LumApps?

Because the technical team is primarily in France it can be difficult to get quick resolutions to issues that may arise. LumApps also is a newer platf

RS

Raj S.

Enterprise (> 1000 emp.)

4.5/5

"Fast, Simple UI for Internal Pages, But Setup Can Be Tricky"

What do you dislike about LumApps?

the barrier to entry is high to create an account, join an org, etc.

5. Integration Issues
Users face integration issues with LumApps, leading to difficulties in managing applications and delays in resolving problems.
See 2 mentions

See Related User Reviews

Jeremy F.
JF

Jeremy F.

Mid-Market (51-1000 emp.)

4.5/5

"Streamlined HR Process and Seamless Integration"

What do you dislike about LumApps?

I would like LumApps to have better integration, particularly for reviews and similar tasks. The current level of integration makes it somewhat cumber

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"LumApps user for nearly 1 year"

What do you dislike about LumApps?

Because the technical team is primarily in France it can be difficult to get quick resolutions to issues that may arise. LumApps also is a newer platf

6. Lack of Customization
Users feel a lack of customization in LumApps, limiting layout adjustments and complicating widget configurations.
See 1 mentions

See Related User Reviews

AJ J.
AJ

AJ J.

Enterprise (> 1000 emp.)

5.0/5

"One stop shop for all our Intranet needs"

What do you dislike about LumApps?

Less freedom to adjust the layouts and complex widget adjustment.

7. Lack of Features
Users express concerns about the lack of features in LumApps, affecting their ability to implement desired use cases.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"LumApps user for nearly 1 year"

What do you dislike about LumApps?

Because the technical team is primarily in France it can be difficult to get quick resolutions to issues that may arise. LumApps also is a newer platf

8. Limited Customization
Users express frustration over limited customization options, feeling constrained by predefined layouts and widget adjustments.
See 1 mentions

See Related User Reviews

AJ J.
AJ

AJ J.

Enterprise (> 1000 emp.)

5.0/5

"One stop shop for all our Intranet needs"

What do you dislike about LumApps?

Less freedom to adjust the layouts and complex widget adjustment.

LumApps Reviews (92)

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Reviews

LumApps Reviews (92)

View 1 Video Reviews
4.3
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IQ
Mid-Market (51-1000 emp.)
"Very good product for the corporate sector"
What do you like best about LumApps?

The manageability and configuration to display ythe conetents in the organization. Ease of use and a solid platform for internal communications and sharing the news and happenings in the organization. Review collected by and hosted on G2.com.

What do you dislike about LumApps?

Well, techically a small issue where it doesn't reat the flag where a user is archived in Google Workspace. So we have to disable the user account first and wait for 24 hours to be relicated in Lumapps and then the user is removed frm Lumapps system. Review collected by and hosted on G2.com.

Alan R.
AR
Responsable Communication digitale Groupe
Enterprise (> 1000 emp.)
"One of the best digital workplaces"
What do you like best about LumApps?

LumApps is well thought-out, intuitive, easy to use and, above all, effective, enabling companies of all sizes to create a digital workplace without too much effort or time. What's more, LumApps is a company that knows how to evolve and adapt quickly. Review collected by and hosted on G2.com.

What do you dislike about LumApps?

LumApps' new business model doesn't allow us to roll out new products/features as easily as before. Our Group is made up of several entities, and we have to set up internal re-invoicing processes, which is complicated and blocks all new deployment possibilities. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"Our relationship with LumApps continues to get stickier..."
What do you like best about LumApps?

Initially we just needed a consistent enterprise tool to deploy communications. That has evolved over the years into a digital place for our team members to consume communications, celebrate culture, and build community. We love that not only is it functional and feature rich; but it is also people-first and the social aspect of the platform is what keeps our audience coming back. Review collected by and hosted on G2.com.

What do you dislike about LumApps?

I want LumApps to be the center of all things in the enterprise, and while it integrates with many other softwares...that sometimes comes with an additional cost or additional resources necessary to implement the integration. Review collected by and hosted on G2.com.

Keenan K.
KK
Intranet Manager
Enterprise (> 1000 emp.)
"Best intranet out of many I've tried"
What do you like best about LumApps?

So easy to use it's unbelievable. Simple to manage and engage/push people to content. It's integration with things like M365 are spectacular.

Their customer service is also amazing and so helpful Review collected by and hosted on G2.com.

What do you dislike about LumApps?

It's not super customizable. You get what you get. What you get is great, but if you want super specifics it could be better. It's a great out of the box solution. Review collected by and hosted on G2.com.

Jon B.
JB
Internal Communications Manager
Mid-Market (51-1000 emp.)
"Best Digital Workplace"
What do you like best about LumApps?

LumApps is easy to use, but also robust enough to meet the needs of a growing business. Customer support is top notch and LumApps provides ample resources to ensure the platform is a success. Review collected by and hosted on G2.com.

What do you dislike about LumApps?

There is a learning curve in the beginning to understand the flat structure of Lumapps, but this is quickly overcome. I honestly can't think of anything that I dislike about the platform. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Enterprise (> 1000 emp.)
"Flexible digital experience platform for global company!"
What do you like best about LumApps?

New features, flexibility, segmentation. Review collected by and hosted on G2.com.

What do you dislike about LumApps?

Locked into structure once defined. More guidance on content governance. Review collected by and hosted on G2.com.

Zuri W.
ZW
Enterprise (> 1000 emp.)
"Changing the way Organizations Communicate"
What do you like best about LumApps?

In coming to DISH, one of my favorite things we use has been LumApps! Our motto at DISH is "Changing the way the world communicates" but we have also been able to change the way we communicate as an organization with the help of LumApps. Review collected by and hosted on G2.com.

What do you dislike about LumApps?

I would like to incorporate Live streaming on the platform. It would be cool to be able to do our All Teams Meetings straight through the app. This would increase visibility and engagement. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"Great vendor partnership & a platform that can be customized to meet your employee's needs"
What do you like best about LumApps?

LumApps has great employees who are passionate about their product and continuing to enhance it to meet the continually evolving changes in the digital workplace. Review collected by and hosted on G2.com.

What do you dislike about LumApps?

Content management features need to be enhanced to allow content creators to redesign existing content and administrators to better manage the metadata, access & content lifecycle. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise (> 1000 emp.)
"Good but could be great"
What do you like best about LumApps?

Very simple to plug and play. Easy to learn and train new employees to begin building new content. I also enjoy how closely it ties into Google Enterprise, making it easy to communicate with other members of the organization. Review collected by and hosted on G2.com.

What do you dislike about LumApps?

There are many features/capabilities within LumApps where it feels like there is a small piece missing that could make the experience as an admin much better.

A couple of examples of this would be scheduling publication dates and version history. Having a publication date for new content is great, but there is no way to schedule the publication of new versions/drafts of existing content. You must first unpublish to then schedule a new publish date. It would be great to leverage this for both new and existing content. For version history, it is nice that the feature exists, but it would be so much more helpful/useful if the changes between one version and the next were highlighted/presented to make them easier to find. These are just a couple of examples, but my team finds similar constraints frequently.

Another process I wish was better was submitting product feedback. While there are communities on The Hive to submit this, it would be great to have a more official ticketing/request process so that any/all admins were able to leave feedback as well see what feedback other customers are leaving. Review collected by and hosted on G2.com.

KT
Mid-Market (51-1000 emp.)
"Excellent Resource for Employees!"
What do you like best about LumApps?

The ability to have all resources in one place for easy accessibility. Additionally, there is a repository of everything we have ever posted so people can go back - even if it was before they were hired - and locate important reports, for example that may be relevant to their work. Review collected by and hosted on G2.com.

What do you dislike about LumApps?

It is very difficult to engage our team to simply log on to LumApps. We often hear it is just another thing and it's difficult to break through that barrier. Particularly when managers and supervisors aren't enforcing the need for people to go on and support this tool we have invested in. Review collected by and hosted on G2.com.

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