# Loyoly Reviews **Vendor:** Loyoly **Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy) **Average Rating:** 4.5/5.0 **Total Reviews:** 5 ## About Loyoly Loyoly is a post-purchase engagement platform that brings together Loyalty, Referral and Wallet to orchestrate ultra-personalised customer journeys across every touchpoint. Designed for modern e-commerce brands, Loyoly helps turn every customer interaction into a growth opportunity. Powered by 40+ activation mechanisms (including UGC, reviews, referrals, data collection and social sharing) Loyoly continuously adapts to each customer’s behaviour and engagement level to unlock their full potential. From first purchase to long-term loyalty, brands can design dynamic journeys that evolve in real time, driving meaningful engagement while respecting each customer’s unique relationship with the brand. Loyoly connects natively with your e-commerce and marketing stack, including CRM, marketing automation, POS, customer reviews and support tools. This seamless integration allows brands to unify all touchpoints into a consistent post-purchase experience aligned with their brand DNA (online and in-store) without adding complexity to existing workflows. More than just a loyalty platform, Loyoly empowers brands to activate their community, amplify social proof, and turn satisfied customers into powerful growth drivers. Teams gain full visibility into customer engagement, actionable insights to optimise performance, and the flexibility to launch new activation strategies quickly. The result: higher lifetime value, stronger retention, increased social proof and lower acquisition costs. With Loyoly, brands move beyond traditional transactional loyalty programs to build lasting customer relationships, create sustainable growth loops, and maximise the impact of every post-purchase interaction, all from a single, easy-to-use platform. ## Loyoly Pros & Cons **What users like:** - Users value the **availability of customer support** in Loyoly, enhancing their overall experience and efficiency. (1 reviews) **What users dislike:** - Users find the **limited rewards system** lacks sufficient incentives to keep them engaged and motivated. (1 reviews) ## Loyoly Reviews ### 1. Great platform to retain, engage your community, and collect UGC! **Rating:** 4.0/5.0 stars **Reviewed by:** Hortense D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Loyoly?** An easy-to-use interface both internally and for ambassadors, and a personalized and branded space according to our guidelines! Simple missions and moderation. Recently, a very practical integration with Shopify, especially for generating rewards. **What do you dislike about Loyoly?** The difficulty and the tracking of emails that are sent to our ambassadors. The Product Test program. **What problems is Loyoly solving and how is that benefiting you?** A great help to retrieve UGC content and engage our community ### 2. Efficient tool to manage our Ambassadors **Rating:** 5.0/5.0 stars **Reviewed by:** Laurence B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Loyoly?** Customer support availability The efficiency of the tool. **What do you dislike about Loyoly?** Nothing, it works well. I could say the reward system at the beginning **What problems is Loyoly solving and how is that benefiting you?** Contents management. Missions management. Performance follow-up. ### 3. Finally a tool that really helps! **Rating:** 5.0/5.0 stars **Reviewed by:** Léonor C. | Gestion de Production Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Loyoly?** I love this app because it concretely allows me to save time and money during my campaigns. **What do you dislike about Loyoly?** It takes a little while to get familiar with the platform, but like anything, it then becomes easier and easier. **What problems is Loyoly solving and how is that benefiting you?** I particularly appreciate the time savings in my UGC generation campaigns. ### 4. A good tool for managing UGC **Rating:** 5.0/5.0 stars **Reviewed by:** Joséphine M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Loyoly?** Good support, young and dynamic team that is committed to providing both a quality product and service. Great for managing UGC. **What do you dislike about Loyoly?** Still having trouble finding a point to improve. But eager to see the continuation of this promising tool. **What problems is Loyoly solving and how is that benefiting you?** Efficient and relevant management of UGC ### 5. wiink allowed me to create engagement from my community. **Rating:** 3.5/5.0 stars **Reviewed by:** Iman K. | Global communications coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Loyoly?** Wiink is very intuitive, the setup is quite smooth. It allowed me to develop, engage, and retain my community. **What do you dislike about Loyoly?** Could cover more platforms and social networks. **What problems is Loyoly solving and how is that benefiting you?** create UGC and engagement around the brand. - [View Loyoly pricing details and edition comparison](https://www.g2.com/products/loyoly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+10%3A26%3A42+-0500&secure%5Bsession_id%5D=f0976185-c77e-42b7-93cc-b41942a55950&secure%5Btoken%5D=a338364b2be3cd06a2227221034ffeea099af222708531a6ac0e6d9eed658e0b&format=llm_user) ## Loyoly Features **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Mobile** - Mobile Optimization **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution ## Top Loyoly Alternatives - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,168 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (582 reviews) - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (432 reviews)