Logi Analytics Reviews

As a global player in the ERP market for manufacturing we were looking for an elegant and powerful analytics solution that we could embed in our cloud ERP offering. Since we engaged with Logi Analytics 3 years ago we have seen continuous enhancements of the technology, functionality and UX in their products. They have a rich choice of data source types to connect to for both standard databases and propriety systems. They maintain good customer relationships and frequently we can talk with their product management and engineering leads.

With their fast introduction of new products Logi sometimes has difficulty to keep up with documentation. On their devnet site it is difficult to find information about the latest products.

As a global player in the ERP market for manufacturing we were looking for an elegant and powerful analytics solution that we could embed in our cloud ERP offering. Since we engaged with Logi Analytics 3 years ago we have seen continuous enhancements of the technology, functionality and UX in their products. They have a rich choice of data source types to connect to for both standard databases and propriety systems. They maintain good customer relationships and frequently we can talk with their product management and engineering leads.

We succeeded in developing embedded self-service analytics at scale with a combination of Logi analytics as front-end and a Cassandra data lake with Spark aggregation algorithms as back-end.

From a development perspective we found embedding Logi into our existing user interface to be quick and easy. Most importantly, Logi is highly customizable so our users have a seamless experience as they move from the original user interface screens to the Logi based reporting and BI screens. We were also able to get our development team up and running quickly in Logi Studio since it has a similar feel to tools they have used in the past such as Microsoft SQL Server Reporting Services.

In order to kickstart our development activities, we have had two engagements with the Logi Professional Services team. They have been great to work with and have worked hard to help us deliver our initial functionality while helping our developers learn the product. These engagements shaved weeks of time off our product development schedule.

Logi is transitioning to an API based approach which is being rolled out gradually. We like the direction the product is taking but would prefer to do our development once this transition is complete.

The one deployment issue we had with the Logi product is limited web server services support. In order to embed the Logi solution in our product we had to modify our system design because the web server originally used by the system was not supported by Logi.

We are embedding Logi Analytics into our Unified Communication monitoring platform to provide reports and dashboards to our managed service provider customers and their end users. We’ve learned there are an endless number of ways our users need to view and report on their data. By embedding Logi in our solution and using the Logi Self-Service Module we can provide this flexibility to our users without requiring custom development work for each new request.

Good for speedy development of panels and reports. The dashboards built in functionality allows for easy setup and creation of new panels. The analytic grids provide the functionality that our end users need and allows us to provide the functionality to meet multiple customer’s diverse needs with a single report.

Logi allows us to customize our product in a myriad of ways which allows us the freedom to create a product that best meets our customers’ needs. This includes the ability to hook into custom plugins, data sources and template modifiers.

Our customers love the built in exporting functionality (Excel and PDF).

Logi is easy and quick to use for simple solutions. However, the learning curve for developing complex solutions in Logi can be challenging. Some of that is due to the fact that our product is highly customized, but part of that is because it is so customizable that there are many ways to implement and it can take a lot of trial and error to figure out which way works best for you.

If you are merely looking to expose data from a database to users, this is definitely a good tool to use. Following Logi's best practices guide will help you maintain the growth and health of your Logi application, Logi health checks are a good way to find out or confirm the health of your application.

Overall, Logi allowed us to provide access to data in a way that is simple to use with a powerful feature set that meets a varied set of needs from a diverse set of customers. We were able to spin up an initial dashboard product quickly and have continued to add functionality (both built-in and custom) as well as new reports at a relatively quick pace.

After initial learning curve (Logi Studio), can quickly prototype and develop a BI site. Can create "dynamic" connections to data sources (SQL Server for instance) to allow for multiple connections. Ability to insert "dynamic" variables before query is submitted to SQL server engine is a big plus. The ability to quickly and easily filter data by customer without creating hundreds of connections is a major advantage when trying to quickly add additional customers. Being able to create standard reports that apply to all customers by using the "dynamic" variables is something we have not see in other packages.

Unlike some other solutions, Logi does offer some good initial elements what would require programming in other applications (MS Excel/PDF exports, charting, data filters, etc.).

The company has evolved over the years from being a "complete solution" to being more of a tool kit for embedding BI into websites, but can still be used as a "complete solution". Given the time, resources and tenacity, you can do a lot with the software.

Documentation on Logi DevNet site is rudimentary and lacks details or, in some cases, has been found to be missing steps; samples are also very basic compared to their main website's "visual gallery". Support is also lacking at times, spend more time trying to explain a problem then resolving it, most often coming up with our own solutions. User forum is not very active, cannot find solutions elsewhere (web searches / Google), only on the DevNet site.

The company has evolved over the years from being a "complete solution" to being more of a tool kit for embedding BI into websites. Unfortunately, you will need someone well versed in html and javascript to take advantage of more of the advanced capabilities the Logi application offers. Trying to take advantage of the advanced features may require hiring a consultant from Logi, as anything above the basics is not well documented.

The software does not appear to be able to handle large data sets (hundreds of millions of records), with no easy initial filtering when using their more advanced analytical tools (Analysis Grid, Discovery, for example).

Logi Analytics (Info, add on items such as Discovery/Thinkspace) will have an initial learning curve, as will any software product. The product is great for quick prototyping/development/release of a simple BI solution, but does not handle large (hundreds of millions of records) well, but Logi does offer some built in attributes that will help with some of the large dataset loading for basic report creation. The solution does not work as well for their advanced tools/analysis or exports. However, for exports, anything over 10k records is not longer a report but is a "data dump".

Trying to do something more advanced with the Logi Analytics software may require hiring a Logi consultant at $$$.

We analyze the transportation industry and need to replicate different data formats across hundreds of databases to support multi-tenant (customer) BI reports and "ad hoc" data review on millions or hundreds of millions of records per customer. Using the Logi software we have the ability to create one dynamic data connection and hundreds generic reports that dynamically filter depending on the customer or the customer's unique requirements.

Logi Analytics has proven itself as stable and quick to market product. Over the 5+ years I have used the product I can count the number of bugs attributed to Logi on one hand. Quality coupled with the ability to create great looking reports in the matter of days makes Logi a go to product.

Over the last few years Logi has started to add more products to the offering outside of the Logi Info core product. The new offerings are offered as add-ons which means I have to go find budget to get the latest and greatest. The core Logi Info product is still evolving, but not at the pace it was when I began using the product 5+ years ago.

Logi Analytics is a great fit for users in an Agile environment. Development can offer solutions in a matter of days instead of months with the larger solutions. This may not be the product for large Fortune 500 companies, but for small to mid-size businesses I think Logi is a great fit.

Logi Analytics has been used in my last two roles to offer reporting to supplement core business applications. Logi Analytics has been helpful in looking at data in a way that users never thought about. The users now ask different questions about what data is captured and think about the business in a different way. It has also opened up holes and inaccuracies in the data.

Very easy to use especially for rapid development and great support. It also complements other development tools such as .Net to provide reports that take less time to develop and provides our customers a graphical representation of the data with drill downs to the raw data. They have made exporting graphs and data very easy for the developer and customer. Their support is amazing and I have yet to have a problem they could not solve. Most of my issues are solved within a day.

Having to deploy the entire engine for new application... needs a smaller foot print. Because we use the tool mostly for application development it would get great if you did not have to deploy the whole engine each time you deploy an application... you can circumvent this by creating projects for each department where we create multiple applications in the one deployment

Great product with a great team the is always looking to improve your experience

Less development time require to deploy an application to the customer and providing reports that require less time and resources. We have been able to eliminate a costly digital signage system by using Logi and Java script to deploy digital signage metrics and the departments use WOW slide to create their own content without involving the IT department.

After comparing over 50 different reporting/analytics tools, Logi was the clear winner for both features and pricing. We are able to use our own SVN code management and share developer content across multiple divisions with granular control over content publication, embedding, and styling. Rather than having to create new processes to incorporate our workflow into Logi, we were able to easily incorporate the rich toolset of Logi into our existing processes. This made for an efficient, secure, and even familiar implementation; and provides us with a scalable, cross-divisional solution set presented via Logi's web engine.

Logi provides such a vast set of tools that it would be impossible for them to create a 'Quick Start Guide'. Accordingly, there is a small learning curve in the development process. It is as if Logi has given me a claw hammer, a ball peen hammer, a brick hammer, a framing hammer, a drywall hammer, and an electrician's hammer. They cannot know which hammer is best for my use case so I have to run through some trial and error. What they offer to offset this learning curve is a rich online help environment complete with full documentation, Sample Applications and a User Forum.

Our internal implementation team was not made up of Developers and Computer Scientists. Due to Logi's simple implementation and development process, we took a team of technical specialists and implemented to production in only a few months. Beyond that, the Logi Info tool has allowed us to reduce over overall costs by turning technically-talented non-developers into full-blown developers within Logi. The fact that I don't have learn anything about javascript, PHP, etc. in order to create the content I need in Logi has made this tool a boon to our teams, rewarding innovation and providing avenues for the curious among our teams to create legitimate analytics content.

Our staff-facing web environment was presenting data from disparate RDBMSs across a variety of web pages in different locations using different styling... it was the wild west in our web presentation. Logi Info has allowed us to pull in data from all of our systems (MS SQL, Maria, MySQL, spreadsheets, MS Access, etc.) and combine the results into a centralized, consistently-styled web space with the added bonus of combining data from different RDBMSs into a single report (e.g. legacy customer data mixed with new customer data to allow a consistent view of the customer's issues, updates, progress over time in spite of transitioning to a new system/RDBMS). Logi has also allowed us to create fully automated security (which was lacking in previous methods/tools) on our web pages so that we can create a single report which presents three different ways depending upon the users' identified level of access. This has greatly reduced our overhead from where used to manage manual security schemes and create redundant content in order to maintain that security at the presentation level.

Logi Info is easy to use and provides an easy, straight-forward way to get something up and running quickly. It's drag/drop interface and variety of controls and display models provide great flexibility in how your data is presented. Shared elements, style sheets, and scripting provide an easy way to ensure consistency across large sets of reports. Built-in exporting to a variety of target formats (we use Excel and PDF) make providing these as simple as adding a button/action to the report. While we don't use all the bells and whistles, the functionality we do use has been solid and performed well for many years.

In a highly competitive market space, Logi has historically had to add new functionality rapidly over the years. For a time, this challenged their ability to provide as high a quality product as I suspect they wanted to and their customers needed. While this has improved dramatically over the last 3 or 4 years, this can still be a challenge - as a result, we normally stick with a given release for several years vs. aggressively upgrading. As noted, our requirements have been fairly straight forward so not always being on the latest and greatest has not proved to be problem.

Cherwell Asset Management (CAM) is an IT asset management tool that provides visibility and analysis of IT hardware and software. For our users, THE key "feature" of the product is how the data is reported. CAM's reporting has been based on Logi Info for nearly 10 years; Logi has allowed us to develop and maintain a large set of end-user targeted reports providing visibility into not only a large set of collected data, but a wide variety of analysis on that data as well. When demoing the product, we lead with our reports. Our decision to go with Logi was based on the need for data presentation being compelling and that need hasn't changed. We've added significantly to the product over the years, and our use of Logi has given us great flexibility over how new functionality is presented.

Logi Analytics has substantiated itself as steady and speedy to advertise item, extremely simple to utilize particularly for quick improvement and extraordinary help.The dashboards worked in usefulness takes into account simple setup and formation of new boards. The logical matrices give the usefulness that our end clients need and enables us to give the usefulness to meet numerous client's assorted needs with a solitary report. We have additionally had the capacity to accomplish the majority of our objectives to the extent of customization of reports utilizing this astounding instrument.

Complexity - there is a great deal of usefulness accessible inside Logi. It very well may befuddle comprehension of what to utilize and when to get the best execution.

Well suited for rapid development and embedded data.

Logi enables us to rapidly create reports and applications and furthermore has highlights that consider profound combination with existing applications. We've had the capacity to take off investigation inside and remotely in a wide and complex way.Providing clients with dashboards that look extraordinary, feel local, and enable them to take a gander at their information in noteworthy ways that sound good to them without requiring our group to work out custom diagrams, dashboards, and perspectives so they can perceive what they have to see to settle on the choices that are essential to our business.

Number one industry Customer services and technical support. All the staff in general are wonderful, friendly and accommodating.

Fast development and deployment. Developers of other BI tools are always impressed when they see how quickly I can develop and deploy reports, a simply one 30 minutes from start to embedded online. Any updated or new reports, templates, CSS, anything is simply a matter of drag and drop using a cross platform FTP application such as Filezilla.

Embeddable data. I focus on mainframe performance and develop complex reports and publish them as webpages that just require emailing the URL. Reports that previously took an hour (sometimes several) or more to create by screening scraping data are now available online and pushed into Excel with just a few clicks of a button.

They stay in touch. Monthly meetings with my Technical Account Manager allows me to discuss any problems or ask questions about any coding I might be struggling with. The Logi team always greet me with open arms and a big smile whenever I visit their Logi office.

I am hoping to see an update to the Developer Network website. I have performed many searches where there is no definitive help. This is especially prevalent in Forum posts where questions pertaining to my problems remain unanswered.

I run Logi Studio in a zEnterprise environment and deploy to my website in zLinux, on a z14 mainframe, this has been a challenge. I am unable to export charts from Logi due to no zLinux version of phantomjs , I have written reports that include an Excel template for building a chart and skirt this issue. However, any reports using analysis chart/grid, etc. and the SSRM do not fully function without this export. Not directly a Logi problem but certainly a source of frustration.

Excellent customer support.

Nobody does embedded BI like Logi, everything runs well from the website, no third party server.

Logi is not the single solution for everyone and they will be first to let you know if they are not a fit. I like that.

I deal with much mainframe performance, troubleshooting, fast development and deployment enables me to provide embedded tools and reports that address issues. Weekly executive reports are quick to produce, not everyone wants a dashboard, spreadsheets and PowerPoints are still highly regarded and Logi is the key factor in creating the data to populate these.

Being able to create online reports that can be accessed by anyone without incurring additional costs, i.e. end user license to view the document, is invaluable. Plus I can control all user privileges through security and filter data as required.

Logi is easy to setup and get started on dashboards and embedded reports. Right out of the box it provides us with modern looking tools for our users. We have also been able to achieve all of our goals as far as customization of reports. Support is excellent and is even better if you pay for additional "Expert on Demand" hours which have been worth it for use.

It's not very easy to debug Logi reports. Debugging requires a different mindset than you use if you are used to tools like Visual Studio or Eclipse. Basically if there is an error a debug report is written out to the browser and you need to trace back through the output to find the issue. You can't set breakpoints or look at running code at all.

The development tools are for advanced users. We tried to work with a junior developer with them and it did not go well. We have an experienced shop used to using tools like Visual Studio and Crystal reports. It's harder to build reports in Logi because there is no WYSIWYG editor so you need to make changes and test them to see what you get. However for us it's worth the trade off for being able to build anything you need to and having support for modern web standards.

We run a lot of health centers so the main business problems have been about better managing these centers as a group. For example we have reports on clinical data quality, wait times, appointment no-shows that are used daily by staff. We also have revenue cycle dashboards that allow our financial services groups to monitor accounts receivable aging and other revenue cycle metrics. In addition we built dashboards that let us monitor our BI processes.

Logi allowed us to embed BI into existing applications as well as a stand alone dashboard/reporting platform. It's flexible, easy to learn/use and great support from the company. Regular product releases and new features, along with a good user-community for sharing ideas and questions is also appreciated.

Sometimes it can be a bit confusing to understand the different product offerings and how they work together. Their core product evolves at regular iterations, but ancillary/beta products are introduced and sometimes work with existing products or separately and it can take some education.

Our prior vendor had a very cumbersome interface and it was difficult to learn/use. Logi allows us to quickly develop reports and applications and also has features that allow for deep integration with existing applications. We've been able to roll out analytics internally and externally in a broad and sophisticated way.

Logi Info has been a great tool for us to quickly move into the real of analytics and dashboarding. Prior to Logi we spent a lot of time diving into visualization libraries and worrying about little things in HTML/CSS/JS.

Logi Info has allowed us to move past that stage quickly and get us to focus on the metrics we are trying to create and accomplish. Turn around time for developing visualizations are very quick and deployment is straightforward.

Most importantly, I have a small team (me and another developer) and this product has allowed us to be very successful in developing visualizations quickly, which has led to more and more adoption of our other business units.

Logi support has been wonderful. They are very responsive and very helpful.

The software is constantly doing a better job, but it is somewhat difficult to deal with non-traditional or newer HTML tags (e.g. nav). There are ways to add straight HTML/CSS and java scripts in the page, but you do lose out on using other features of more developed Logi Info page elements.

Some handling of the data and possible logic that you need is done at what feels like a different level from what I'm used to. I come from a Ruby on Rails background, so very heavy in MVC. Numerous solutions from Logi support had logic move from a "view" layer back to the "data" layer. It's not bad, just a different way of thinking you need when working with Logi Info.

Logi is pushing hard with embedded analytics as well as self service analytics - both which are wonderful.

We are trying to develop and push the use of more data in our service lines. In other words - quicker and more transparent access to data for all stake holders from directors to direct service workers.

We have seen more and more adoption of additional metrics through out or different business units, which is fantastic.

Ease of Creating and Deploying Embedded Analytics. We can build and release new reports, charts, dashboards with complex interactions and drill down in a short period of time.

Inconsistency across self service features. Certain critical features are supported in one area, like Analysis grid, that are not supported in another like Thinks Pace, and visa versa. Often I am left with no way to get everything I need in one place.

Making An Analytic is quite easy. Figuring out a broader plan to search, sort and fitler data takes some design planning.

We collect lots of data for our customers. To Gain value, customers need to view and interact with the data in lots of different ways. With the introduction of Logi Analytics, we have greatly increased customer satisfaction and we selling more. Demo's now focus on the value of the data through Analytics.

What I like best about Logi is the flexibility in building the reports/ Dashboards in Logi that looks like our application. We have used other applications and it felt like to the user that they were leaving our application and going to another. Making reports look like your application takes work, but from my experience in far less time than with other applications.

Well on the flip side of of the flexibility Logi provides their is complexity. There are a lot of components you have to understand and configure and that takes time in getting down the learning curve.

Like any BI tool, evaluate your needs against what Logi does best. In Logi's case thats speed in building a report that embeds easily and has the flexibility to look like your application.

One problem we were solving for was getting a cost effective reporting application that embeds in our application and looks like our application. Another was Self Service for our end users. While it doesn't solve every need, it did cut down on custom requests.

The ability to connect to multiple data sources and present a seamless report to users, reusable components, good sample applications, and Super-Elements like the analysis grid that allows use to create slice and dice capability for people that should not be let near a database. Interface is easy to understand. Exporting in Native Excel formats where you can define styling is a big plus.

Wish Logi Studio tool ran on a Mac. Hate having to RDP into a Windows box to run Studio and IIS. Pre-defined themes are nice, but would like more templates to create a reporting application instead of having to build all of the UI components. Dashboard sample app is a good starting place. Need more of these templates.

Logi is not the best tool if you are deploying to data scientists. It is great when reports are created for users and super-elements like the analysis grid users slice and dice capability without having to create cubes.

Strong point of Logi is accessing the data where it lives without having to build a data mart.

It was taking entire days to create 1 report. Data in report was usually a month old. Reports had to be put on a shared server that took forever to access and was prone to people deleting.

- Out of the Box widgets/tools

- Wide variety of data connection options

- Easy to create simple report quickly

- Easy to create reports for mobile viewing

- Embed-ability into other applications

- Customizable with JavaScript

- Built-in Export/Download options and formatting customization

- Quick and simple upgrades to the new versions

- Very responsive support team

- Too wide of range for Logi products to pick the correct one for your need

- Scheduler is cumbersome to set up

- Formatting can be tricky if specific placement of fields is needed

- New features are add-ons rather than just updates to the basic product (eg. Self-Service Module)

- Needed clearer examples/tutorials for caching solutions

- Making reporting easier for presenting data to non-technical users

- Updating older reports into easier to manage modern applications

- Easy BI solutions

We use Logi as a development platform across public-facing and secure-client facing websites. Logi provides the flexibility to create a range of data products and tools, while working very well as a platform for processing and managing data collections.

If there is anything we don't like, it is probably some of the challenges in interpreting error messages and tracing value flows of variables.

Don't be seduced by the herd towards flashy graphics. Think about broadly Logi can be used besides just embedded analytics. It is tremendously flexible.

We have approximately 400 published reports on the public website using Logi and hundreds more in the backend. We are about to replace our existing website with one that is completely built in Logi.

Logi is easy to learn and implement. Development knowledge is not needed to work in the platform and have success in creating reports and applications. Logi also offers great flexibility and freedom in creating your own applications.

There are occasional feature limitations, such as graph axis layering and pulling multiple data sources for one display or table. Security set up can sometimes be challenging.

Logi will offer extensive flexibility as you develop tools and applications. The visuals may not be as "pretty" as similar applications, like Tableau, but I think the flexibility trade-off is worth it. Logi continues to improve visualizations all the time.

Logi allowed us to bring web application development in-house and offers us extensive flexibility in developing our platform. We've been able to implement both a high-level and basic data retrieval application to an advanced self-serve data calculation model, within the same user experience.

After the initial learning curve, adding content can take place at an exponential rate. Very impressive to compare what we built in the first 6 months to the next 6. Can't wait to see what the next 12 bring.

Logi's support and professional services groups have been excellent through our first year of using the products.

Learning curve was a bit steep, but we were primarily a group of sql coders and not web developers so we did need to enlist the help of Logi's professional services to get us started.

The naming and licensing of the various Logi applications can be extremely confusing at times.

Use the Quick Start!

We are a services provider using Logi Analytics to deploy interactive tools to our customers to help them visualize their data - response has been quite postive.

The Logi Studio is really easy to use and makes a great companion for developers to quick build out reports, analytics and product worthy pieces.

Visualizations are very pretty, right out of the box, without much need to customize colors, size of charts, or fonts.

The recent addition of the Theme Builder has made the job of customization almost too easy.

The data modeling and meta data building and database interpreter helps speed up the more tedious tasks of mapping and working with the database.

The training session we attended at Logi headquarters was not all that helpful as a developer who had already worked his way through some of the Logi basics.

While the studio is developer friendly, and we initially wanted senior developers to step away from major reporting building and push that task to our junior developers. The Studio can be a daunting beast to work through when you're not a seasoned developers.

We've always struggled with the idea of drill downs, as we have come from a home grown solution of reporting via tables. Creating proper drill downs between reports and data can be a bit of a chore.

We evaluated a number of embedded solutions when we first looked at expanding our product with embedded analytics. Out of all the solutions we looked at, Logi was by far the best embedded product we could find. If you have a web software you want to expand with reporting and analytics, take a good look at Logi.

We sell software to higher education institutions that focus on faculty productivity. Having analytics and reports at the ready, gives those schools the ability to make decisions quickly.

The ability to rapidly develop not just analytic reports but actual web applications that directly interface with my databases. The interface is quite easy to understand without having to know HTML or other web languages. Yet it will also allow the use of java script and HTML if you so desire. There are useful wizards and templates that make the initial development for a newbie easy to do right out of the box. Yet with some learning you can create applications that would take some greater time developing if you wrote them from scratch.

If there is anything I dislike it would be the learning curve. BUT it is worth the learn to increase productivity. I am still finding new ways to improve my web pages and analytics.

Stick with it till it clicks! Some problems may seem like they can't be done in Logi Analytics but I have found that with some creativity it can be done. Make sure you understand SQL well and know when to use Logi instead of SQL.

Customizable analytics for radiology practices across the nation.

1) Ease of usage.

2) Ability to develop reports within less time and also the UI options.

3) Page rendering as HTML which gives ability to troubleshoot.

4) Detailed debugging options

5) Integration option with .NET and Java frameworks using iframes.

6) Builtin database connectivity frameworks and support for ODBC, SQL , SYBASE etc which will help end users to chose anything they want.

1) Performance issues when it comes to larger datasets.

2) Reports take a while to load even when the SQL queries are best tuned.

3) Product doesn't go latest javascript libraries

Consider the size and amount of data that LOGI Reports will generate. If there is too much data and if you use too many controls , it will result in poor performance of reports.

Reports Generation. Benefits i found is that i can quickly generate reports and write built in SQL queries to pull data. Availability of number of web controls gives us an option to come up with best design possibe

It is easy to tie into a database and expose data in simple and basic reports offered out of the box.

Styling is complicated with the tool, trying to do anything outside of the out of the box setup is complicated and requires a lot of development time. Writes a large number of files for caching data and requires a shared network drive for a clustered production setup. Hard to find documentation on recent improvements or new features.

If you are simply exposing data from a database to users, this is the tool to use. If you are trying to use this as an enterprise solution and considering performance impacts or customizing the product to meet your applications need, this tool might not be for you.

Exposing data to users graphically, allowing them to bookmark reports, and to schedule reports. The biggest benefit is not having to develop the graphs and tables from scratch.

Easy to use to produce reports and graphs.

IMHO it's not really a BI product.

It could be more focused on multidimensional structures.

Excellent support organization.

it is poor in multidimensional analysis. It used to have a very good pricing policy, but in the last couple of year it is less competitive with other similar tools.

Pricing used to be more competitive a couple of years ago.

I recommend Logi Info to users that mainly want to produce easy reports and graphs. I don't recommend this product to users that want to do multidimensional analysis.

I am a consultant. Sometime my customers ask for a tool that may help them in building easy to manage analysis tools to allow them to understand their business figures. Sometime I have been using LogiInfo, but most of the times it has been overtaken by Qlick or other tools because they look more efficient in BI.