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LineLeader by ChildcareCRM Reviews & Product Details

LineLeader offers digital registration software, full-featured childcare CRM software, a combined parent engagement app and center management system, along with the Unified platform, which provides comprehensive visibility into every contact throughout various stages of their enrollment journey. So, while each tool is powerful on its own, they truly innovate when used together. 200,000+ childcare and afterschool care providers rely on LineLeader to enroll more students, engage families, and simplify center management.

Seller

LineLeader by Childcare CRM

Discussions

LineLeader by ChildcareCRM Community

Languages Supported

English

Product Description

LineLeader by ChildcareCRM is the first and only unified platform that combines a full-featured customer relationship management (CRM) software, a family engagement app, and childcare management software (CMS)—together in one powerful solution.

Overview by

Sierra Rossing

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

9 months

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LineLeader by ChildcareCRM Media

LineLeader by ChildcareCRM Demo - LineLeader Manage

Automate time and attendance, simplify billing and payments, save staff time, and streamline center operations.

LineLeader by ChildcareCRM Demo - LineLeader Enroll

Capture and manage leads, automate marketing, digitize registration, and report on performance.

LineLeader by ChildcareCRM Demo - LineLeader Engage

Easily communicate with families and report on daily activities using our parent engagement app.

LineLeader by ChildcareCRM Demo - Performance Reporting

Gain real-time insight into center and staff performance.

LineLeader by ChildcareCRM Demo - LineLeader's All-In-One Childcare Platform

Get everything you need to run your childcare business.

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Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

3/25/2024

"Good experience"

5/5

What do you like best about LineLeader by ChildcareCRM?

The new look and it is very intuitive, I can modify tasks easely Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

I don't know if my messagges will look the way I write them when the receipient Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

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Thank you for your feedback and comments! We're happy that you like the new look and feel of LineLeader by ChildcareCRM and find the system to be helpful in organizing your enrollment and marketing processes. We would love to learn more about your thoughts on the messaging feature and whether or not you find the ability to preview emails to be a helpful resource. If you'd like to speak with on of our team members individually about this or provide any other feedback, please email us at info@lineleader.com - thanks!

Verified User in Education Management

Small-Business (50 or fewer emp.)

2/12/2024

"Line leader is a great platform that all my location are able to acess and use."

5/5

What do you like best about LineLeader by ChildcareCRM?

The most helpful thing is that I can always find my family in the system with no problem. We can also pull numbers from each location that show us the traffic they have had during the week. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

I love everything about the site. I have no bad reviews at the moment Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

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Thank you for taking the time to share your experience with LineLeader! We're thrilled that you are enjoying the platform and find it helpful in organizing and communicating with inquiring families.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

2/28/2024

"Great Experience"

5/5

What do you like best about LineLeader by ChildcareCRM?

It allows me to see how many enquiries are coming in and to be in constant communication with fye families Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

There's not much to dislike about it, from an owners perspective. It's a great tool Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

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Thank you for your positive feedback! It's great to hear that LineLeader by ChildcareCRM is a valuable tool for your childcare business.

Jenny J.

Marketing Coordinator

Small-Business (50 or fewer emp.)

4/28/2022

"A system that thinks for you!"

4.5/5

What do you like best about LineLeader by ChildcareCRM?

The automation of the entire process from first contact to follow-up emails is like having a smart and efficient coworker to stay on top of things. I love offering parents the ability to book tours directly on our website and having control over when those can be scheduled with a few quick clicks. I also can't say enough about the ability to make templates for easy and efficient communication. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

I think there are places in the system that can be streamlined to allow for easier use. I also wish the mobile app was more developed to allow for easy responding to emails or texts, and accepting new families. Review collected by and hosted on G2.com.

Recommendations to others considering LineLeader by ChildcareCRM:

If you aren' t using anything to organize inquiries or soon to be enrolled families this product will change your working life and streamline your processes. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

Using LineLeader has allowed us to keep all of our inquiries managed in one place and seamlessly send out paperwork and information to interested and enrolling families. I manage enrollments and inquiries for multiple locations; adding LineLeader was like adding an additional staff member to the team that never drops the ball on follow-up. Review collected by and hosted on G2.com.

Response from Mollie Phelps of LineLeader by ChildcareCRM

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Hi Jenny, Thanks for your review! We're so happy to hear that ChildcareCRM's automation features have helped make your tour booking and subsequent follow up easier and faster for you. I'll be sharing your feedback regarding the ChildcareCRM mobile app with the team- we love getting feedback and we're always looking for ways to improve.

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

12/26/2023

"Great Childcare management software"

4.5/5

What do you like best about LineLeader by ChildcareCRM?

We currently use LineLeader to help us keep track of our incoming inquiries from prospective families. The system allows us to be able to view where people are in the process helps us stay on track and get families enrolled quickly. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

The initial setup took some time to get where we wanted it, but once we did, it was well worth it. Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

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We're glad to hear that LineLeader has been helpful in streamlining your enrollment process and keeping track of prospective families. Thank you for sharing your positive experience!

Brandy B.

Operations Manager

Small-Business (50 or fewer emp.)

5/11/2023

"Helps keep my business organized"

4.5/5

What do you like best about LineLeader by ChildcareCRM?

Line leader makes it easy to maintain a wait list, write notes and keep everything organized. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

For childcare owners with multiple centers it would be better if we could maintain a wait list for the entire organization, not necessarily each center. I have multiple parents that don't care which center they go to, but they have to go under a center in CRM, so I have to maintain a separate list in order to not have to individual go into each centers wait list Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

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Thank you for your feedback, Brandy! I appreciate your ideas about the wait list feature and will share it with our Product team😊 We're glad you're enjoying LineLeader to help manage your inquiries and keep leads organized. Wishing you lots of success in your marketing efforts!

Keisha S.

Small-Business (50 or fewer emp.)

5/11/2023

"No One Better than LineLeader"

5/5

What do you like best about LineLeader by ChildcareCRM?

The beauty of LineLeader is the refreshed look and options of doing all of your work within one platform. Their ability to integrate multiple software into their system gives childcare owners the freedom to trust and manage their schools from within 1 platform "LineLeader" Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

At this time, I cannot think of anything I dislike about LineLeader. Growing Pains are temporary and I'm sure once everyone is fully loaded into their optimized accounts, we'll have smooth sailing like we've always had. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

Having a single sign-on for the most important applications is the deciding factor in the use of any platform. But the customer service and affordability of the platform make it a no-brainer. Who doesn't want the ability to manage their expenses, parent and staff engagement within one platform that actually communicates with each area? Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

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Thank you SO much for your kind words, Keisha 😊 I've shared these with the team and we're very appreciative of your loyalty and use of the LineLeader system! We're also glad to hear you're enjoying the new, refreshed look and feel of the unified platform!

Court Street D.

Small-Business (50 or fewer emp.)

5/11/2023

"Quick and Easy"

3.5/5

What do you like best about LineLeader by ChildcareCRM?

I love that everything is in one place. This makes it so much easier for me to keep track of people looking to enroll or tour our facility. I love that the parents that are enrolling are able to complete our enrollment packet right online. It means less papers and files that I need to keep track of. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

As of right now I do not have anything that I dislike. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

This is making it so if someone is looking for a spot they can fill out the form and I can see it and call them when it is a convenient time for me instead them calling me when it is inconvenient. I also love that it helps me keep track of when tours are and when kids are starting. Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

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Thank you for taking the time to leave us a review! We appreciate your loyalty and use of the LineLeader platform and look forward to many more years of helping you grow your childcare business! 🤝 I'm glad you're enjoying the online tour scheduler and digital enrollment tools, also!

Tish S.

Preschool director

Enterprise (> 1000 emp.)

4/28/2022

"It is so easy to use!"

5/5

What do you like best about LineLeader by ChildcareCRM?

I love that I can text and email my potential clients. It is very helpful to be able to see previous conversations as well. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

I wouldn't say I dislike this feature, but I wish there was an option for me to be able to re-assign a family CARE follow-ups. Also to be able to move from registered to started for my temporary families so they don't get the care emails if it is only a day or two they are with us. Review collected by and hosted on G2.com.

Response from Mollie Phelps of LineLeader by ChildcareCRM

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Thank you so much for your review, Tish! We're so glad to hear that features like texting & email in ChildcareCRM have been a help to you- texting is one of our favorite features too! It looks like we may be able to address both of your concerns. When you have a moment, please reach out to Customer Success or chat with us in the platform and we'll be happy to help.

Hannah F.

Director

Mid-Market (51-1000 emp.)

5/11/2023

"Makes a huge difference!"

5/5

What do you like best about LineLeader by ChildcareCRM?

ChildcareCRM makes it so easy to keep track of inquiries and build a relationship with new customers by setting reminders and tasks to follow up and keep in contact with them. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

So far there has not been any big issues-ChildcareCRM is always very helpful when we have questions. Review collected by and hosted on G2.com.

Response from Lacy Hinton of LineLeader by ChildcareCRM

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Thanks for giving us a five-star review, Hannah! We're glad to hear that you find our CRM effective and easy to use.