Top 10 LimeChat Alternatives & Competitors

Top 10 Alternatives to LimeChat Recently Reviewed By G2 Community

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers

Freshdesk
By Freshworks
4.4/5
(3,609)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Show More
Reviewers say compared to LimeChat, Freshdesk is:
More usable
Easier to admin
Easier to set up
Categories in common with LimeChat:
AI Customer Support Agents
Conversational Support
Customer Communications Management
Live Chat
Help Desk

Zoho Desk
By Zoho
4.4/5
(7,126)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Show More
Categories in common with LimeChat:
Customer Communications Management
Live Chat
Help Desk
Customer Self-Service

FreshChat
By Freshworks
4.4/5
(488)
Product Description
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Show More
Reviewers say compared to LimeChat, FreshChat is:
More usable
Easier to admin
Easier to set up
Categories in common with LimeChat:
Conversational Support
Conversational Marketing
Chatbots
Live Chat
Customer Self-Service
You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.
Create a Free Account

LiveChat
By Text
4.5/5
(773)
Product Description
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
Show More
Reviewers say compared to LimeChat, LiveChat is:
More usable
Easier to set up
Easier to admin
Categories in common with LimeChat:
Conversational Commerce Platforms
Conversational Support
Conversational Marketing
Chatbots
Live Chat

Salesforce Service Cloud
By Salesforce
4.4/5
(7,169)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Show More
Reviewers say compared to LimeChat, Salesforce Service Cloud is:
More expensive
Categories in common with LimeChat:
Conversational Support
Customer Communications Management
Live Chat
Help Desk
Customer Self-Service

Zendesk for Customer Service - AC
By Zendesk
4.3/5
(6,664)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
Show More
Reviewers say compared to LimeChat, Zendesk for Customer Service - AC is:
More expensive
Categories in common with LimeChat:
Conversational Commerce Platforms
AI Customer Support Agents
AI Agents For Business Operations
Conversational Support
Chatbots

Wati
By Wati
4.6/5
(438)
Product Description
Show More
Reviewers say compared to LimeChat, Wati is:
More usable
Easier to admin
Easier to set up
Categories in common with LimeChat:
Customer Communications Management
Chatbots
Proactive Notification

Tidio
By Tidio
4.7/5
(1,851)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
Show More
Reviewers say compared to LimeChat, Tidio is:
Easier to set up
Easier to admin
More usable
Categories in common with LimeChat:
AI Customer Support Agents
AI Agents For Business Operations
Conversational Support
Customer Communications Management
Conversational Marketing

Gorgias
By Gorgias
4.6/5
(538)
Product Description
Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and has since grown to more than 450 employees across nine offices in San Francisco, New York, Charlotte, Toronto, Paris, Belgrade, Buenos Aires, Lisbon, and Sydney. As a certified B Corporation, Gorgias is a leader in sustainable and equitable workplace practices. Today, Gorgias is proud to serve more than 15,000 ecommerce brands, including Steve Madden, Glossier, BrüMate, and TUSHY.
Show More
Reviewers say compared to LimeChat, Gorgias is:
Easier to admin
More usable
Easier to set up
Categories in common with LimeChat:
Conversational Commerce Platforms
Conversational Support
Conversational Marketing
Live Chat
Help Desk

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers