Link copied to clipboard # Lightspeed Restaurant vs TouchBistro Restaurant POS Comparison - What are their main differences? Share [ Export ](/compare/lightspeed-restaurant/touchbistro-restaurant-pos/export.csv) Lightspeed RestaurantTouchBistro[+ Add Product](#) Pricing **Lightspeed Restaurant** **Starting at $59.00** · The POS at the core of everything you do. **TouchBistro Restaurant POS** **$249USD/MO.** · TEAM - Up to 5 Licenses **Pricing Insights** from reviews Time to Implement **Lightspeed Restaurant** 1 month Based on 20 responses **TouchBistro Restaurant POS** 1 month Based on 53 responses Return on Investment **Lightspeed Restaurant** 15 months1 month sooner Based on 15 responses **TouchBistro Restaurant POS** 16 months Based on 44 responses Perceived Cost **Lightspeed Restaurant** $$$$$ **TouchBistro Restaurant POS** $$$$$ Average Discount **Lightspeed Restaurant** 14%2% more **TouchBistro Restaurant POS** 12% **Pros & Cons** from reviews **Lightspeed Restaurant** [ Features (2) ](https://www.g2.com/products/lightspeed-restaurant/reviews?filters%5Bsentiment_snippet%5D=2103712&qs=pros-and-cons#reviews)[ Ease of Use (1) ](https://www.g2.com/products/lightspeed-restaurant/reviews?filters%5Bsentiment_snippet%5D=1593686&qs=pros-and-cons#reviews)[ Poor Customer Support (2) ](https://www.g2.com/products/lightspeed-restaurant/reviews?filters%5Bsentiment_snippet%5D=1593642&qs=pros-and-cons#reviews)[ Poor Support Access (2) ](https://www.g2.com/products/lightspeed-restaurant/reviews?filters%5Bsentiment_snippet%5D=1593629&qs=pros-and-cons#reviews) **TouchBistro Restaurant POS** [ Ease of Use (1) ](https://www.g2.com/products/touchbistro-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=2474451&qs=pros-and-cons#reviews)[ Reliability (1) ](https://www.g2.com/products/touchbistro-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=2474452&qs=pros-and-cons#reviews)[ Poor Customer Support (2) ](https://www.g2.com/products/touchbistro-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=1802262&qs=pros-and-cons#reviews)[ Connectivity Issues (1) ](https://www.g2.com/products/touchbistro-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=1802389&qs=pros-and-cons#reviews) Integrations **Lightspeed Restaurant** Not enough data **TouchBistro Restaurant POS** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ View all ](https://www.g2.com/products/touchbistro-restaurant-pos/integrations) Screenshots **Lightspeed Restaurant** ![Lightspeed Restaurant screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/188850/T14336-G2Profile-LS-Resto-Generic_2x.jpg) **TouchBistro Restaurant POS** ![TouchBistro Restaurant POS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/48371/expirable-direct-uploads_2F461fe790-ab9d-46d2-818a-93616bb1e38f_2FCloud_Reporting.png) **Ratings** from reviews Meets Requirements **Lightspeed Restaurant** 9.1 9.139 **TouchBistro Restaurant POS** 7.7 7.7102 Ease of Use **Lightspeed Restaurant** 9.2 9.239 **TouchBistro Restaurant POS** 8.5 8.5104 Ease of Setup **Lightspeed Restaurant** 8.5 8.532 **TouchBistro Restaurant POS** 7.9 7.973 Ease of Admin **Lightspeed Restaurant** 8.9 8.931 **TouchBistro Restaurant POS** 8.4 8.471 Quality of Support **Lightspeed Restaurant** 8.6 8.639 **TouchBistro Restaurant POS** 7.6 7.6100 Has the product been a good partner in doing business? **Lightspeed Restaurant** 8.8 8.831 **TouchBistro Restaurant POS** 8.2 8.270 Product Direction (% positive) **Lightspeed Restaurant** 8.4 8.437 **TouchBistro Restaurant POS** 7.8 7.8102 **Features** ratings from reviews Restaurant POS 8.2 28 6.1 25 Restaurant Management 8.7 15 6.1 13 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 84.6% Mid-Market(51-1000 emp.) 11.5% Enterprise(\> 1000 emp.) 3.8% Small-Business(50 or fewer emp.) 84.6% Mid-Market(51-1000 emp.) 11.5% Enterprise(\> 1000 emp.) 3.8% Small-Business(50 or fewer emp.) 84.9% Mid-Market(51-1000 emp.) 11.3% Enterprise(\> 1000 emp.) 3.8% Small-Business(50 or fewer emp.) 84.9% Mid-Market(51-1000 emp.) 11.3% Enterprise(\> 1000 emp.) 3.8% **Reviewers' Industry** [![Lightspeed Restaurant](https://images.g2crowd.com/uploads/product/hd_favicon/01445c38740431a615977d0cc80b1987/lightspeed-restaurant.svg "Lightspeed Restaurant")](https://www.g2.com/products/lightspeed-restaurant/reviews) Lightspeed Restaurant Restaurants 43.1% Food & Beverages 17.6% Hospitality 13.7% Retail 9.8% Sports 2.0% Other 13.7% [![TouchBistro Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/1546886861/touchbistro-restaurant-pos.svg "TouchBistro Restaurant POS")](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) TouchBistro Restaurant POS Restaurants 29.2% Food & Beverages 23.6% Hospitality 13.2% Retail 3.8% Entertainment 3.8% Other 26.4% Alternatives **Lightspeed Restaurant Alternatives** ![Restroworks Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-restaurant-pos.svg "Restroworks Restaurant POS") [ Restroworks Restaurant POS ](/products/restroworks-restaurant-pos/reviews) ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast") [ Toast ](/products/toast/reviews) ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud") [ Aloha Cloud ](/products/aloha-cloud/reviews) ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") [ Square Point of Sale ](/products/square-point-of-sale/reviews) **TouchBistro Restaurant POS Alternatives** ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") [ Square Point of Sale ](/products/square-point-of-sale/reviews) ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast") [ Toast ](/products/toast/reviews) ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud") [ Aloha Cloud ](/products/aloha-cloud/reviews) ![Upserve](https://images.g2crowd.com/uploads/product/hd_favicon/479f9454e41b36f6a8630f9bc5043082/upserve-2019-05-21.svg "Upserve") [ Upserve ](/products/upserve-2019-05-21/reviews) ## Lightspeed Restaurant vs TouchBistro FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Lightspeed Restaurant vs TouchBistro? Lightspeed Restaurant stands out for higher reviewer satisfaction on setup, support, and feature depth, while TouchBistro is noted for ease of use and reliability. | [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) | [TouchBistro](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) | | --- | --- | | 4.3/5 (55 reviews) | 4.1/5 (108 reviews) | | Small-Business | Small-Business | | 8.5 | 7.9 | | 8.6 | 7.7 | | Features | Ease of Use | ### How do the pricing models of Lightspeed Restaurant and TouchBistro compare? Lightspeed Restaurant is rated higher for value, with a stronger Price/Cost satisfaction score than TouchBistro. - **Lightspeed Restaurant:** Reviewers mention high feature depth and flexibility, but some cite high fees and wish for lower pricing for small businesses. - **TouchBistro:** Recent reviews highlight concerns about aggressive upselling, expensive add-ons, and dissatisfaction with refund policies. - **Switching reasons:** Several TouchBistro reviewers cite switching due to high costs, billing issues, and lack of value for the price paid. ### What are the best alternatives to Lightspeed Restaurant and TouchBistro? Square Point of Sale, Toast, and Restroworks Restaurant POS are the top three alternatives to Lightspeed Restaurant and TouchBistro. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) | 4.3/5 (55 reviews) | Small-Business | Reviewers mention high feature depth but note high fees | Features | | [TouchBistro](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) | 4.1/5 (108 reviews) | Small-Business | Reviewers cite aggressive upselling and expensive add-ons | Ease of Use | | [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) | 4.6/5 (1211 reviews) | Small-Business | — | — | | [Toast](https://www.g2.com/products/toast/reviews) | 4.2/5 (371 reviews) | Small-Business | — | — | | [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) | 4.8/5 (1311 reviews) | Mid-Market | — | — | ### Which Restaurant POS features should I prioritize when comparing Lightspeed Restaurant and TouchBistro? Buyers should prioritize Ease of Use, Reporting, Integrations, Accounting, and Customer Support when comparing Lightspeed Restaurant and TouchBistro. - **Ease of Use:** Lightspeed Restaurant scores 9.2, TouchBistro 8.5. - **Reporting:** Lightspeed Restaurant has 1 all-time mention for reporting, TouchBistro has recurring reviewer praise for backend reporting. - **Integrations:** Lightspeed Restaurant reviewers mention integrations with Marketman and Xero; TouchBistro reviewers highlight integration with 7Shifts and HotSchedules. - **Accounting:** Accounting is the most frequently mentioned feature across both products, with reviewers noting both strengths and challenges. - **Customer Support:** Lightspeed Restaurant scores 8.6, TouchBistro 7.7 for Quality of Support. ### What are the pros and cons of Lightspeed Restaurant vs TouchBistro? Lightspeed Restaurant's headline strength is feature depth, while TouchBistro is most noted for ease of use and reliability. - **Lightspeed Restaurant strengths:** Features (2 all-time mentions), reporting (1 all-time mention), ease of use (1 all-time mention). - **Lightspeed Restaurant trade-offs:** Poor customer support (2 all-time mentions), poor support access (2 all-time mentions), high fees (1 all-time mention), payment issues (1 all-time mention), setup difficulty (1 all-time mention). - **TouchBistro strengths:** Ease of use (1 all-time mention), reliability (1 all-time mention). - **TouchBistro trade-offs:** Connectivity issues (1 all-time mention), expensive (1 all-time mention), inventory management challenges (1 all-time mention), lack of tracking (1 all-time mention), menu management issues (1 all-time mention), poor customer support (1 all-time mention), poor support access (1 all-time mention), system instability (1 all-time mention), technical glitches (1 all-time mention). ### Is Lightspeed Restaurant or TouchBistro better for small businesses? Lightspeed Restaurant is the better fit for small businesses, supported by its higher satisfaction scores and small-business segment focus. - **Lightspeed Restaurant:** Small-Business is the largest segment, with reviewers highlighting ease of use and strong support for small operations. - **TouchBistro:** Small-Business is also the largest segment, but recent reviews cite concerns about value and support for small businesses. ### Which Restaurant POS platform has better integrations? Lightspeed Restaurant is favored for integrations, with reviewers citing more integration options and specific third-party tools. - **Lightspeed Restaurant:** Reviewers mention integrations with Marketman and Xero, with recurring feedback on integration capabilities. - **TouchBistro:** Reviewers highlight integration with 7Shifts and HotSchedules, but also note challenges with payment processor integrations. ### How do Lightspeed Restaurant and TouchBistro compare on customer support? Lightspeed Restaurant outperforms TouchBistro on Quality of Support by 0.9 points, a material difference per G2 scores. - **Lightspeed Restaurant:** Reviewers frequently praise proactive and available support, with several citing dedicated account managers and 24/7 assistance, though some mention slow response times and unresolved tickets. - **TouchBistro:** Recent reviews cite long wait times, inconsistent assistance, and challenges with refunds and contract cancellations, with some positive mentions of helpful support but more frequent negative experiences. ### Which is easier to implement, Lightspeed Restaurant or TouchBistro? Lightspeed Restaurant is easier to implement, with a 0.6-point higher Ease of Setup score than TouchBistro. - **Lightspeed Restaurant:** Reviewers describe straightforward setup, easy onboarding, and rapid staff training, though some mention a learning curve for advanced features. - **TouchBistro:** Reviewers note intuitive setup for basic use, but cite challenges with hardware, onboarding, and initial configuration, with some reporting significant delays and lack of training support. ### Which product has better Accounting? Lightspeed Restaurant is rated higher for Accounting, the most frequently mentioned feature across both products. - **Lightspeed Restaurant:** Reviewers highlight detailed reporting and integrated sales accounting, with recurring mentions of accounting as a core benefit. - **TouchBistro:** Reviewers note backend reporting and inventory management, but also cite challenges with accounting integration and reporting for payroll and tips. ## Lightspeed Restaurant vs TouchBistro Restaurant POS When assessing the two solutions, reviewers found Lightspeed Restaurant easier to use, set up, and administer. Reviewers also preferred doing business with Lightspeed Restaurant overall. - Reviewers felt that Lightspeed Restaurant meets the needs of their business better than TouchBistro Restaurant POS. - When comparing quality of ongoing product support, reviewers felt that Lightspeed Restaurant is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Lightspeed Restaurant over TouchBistro Restaurant POS.