--- title: LexisNexis CounselLink Reviews meta\_title: 'LexisNexis CounselLink Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how LexisNexis CounselLink works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- # LexisNexis CounselLink Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by LexisNexis CounselLink but has limited features. Are you part of the LexisNexis CounselLink team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! LexisNexis® CounselLink® is the leading cloud-based legal management solution designed to help corporate legal departments gain 100% visibility into their work, matters, and invoices. CounselLink delivers Work Management, Financial Management, and Vendor Management solutions in one easy to use platform to help you to control costs, maximize productivity, and make better decisions. Gain access to meaningful data around the work your legal team does so you can demonstrate the value your department brings to the table. For nearly 30 years, LexisNexis has been providing innovative solutions for corporate legal departments – and we craft these solutions based on insights from thought leaders, industry expertise, and customer feedback. * * * Seller [LexisNexis](https://www.g2.com/sellers/lexisnexis) Discussions [LexisNexis CounselLink Community](https://www.g2.com/products/lexisnexis-counsellink/discuss) Overview by Elizabeth Grotzke Show More ## Top-Rated Alternatives [ ![Brightflag](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brightflag") Brightflag 4.6/5(203) ](https://www.g2.com/products/brightflag/reviews) [ ![Legal Tracker](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Legal Tracker") Legal Tracker 4.6/5(156) ](https://www.g2.com/products/legal-tracker/reviews) [ ![Onit Enterprise Legal Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Onit Enterprise Legal Management") Onit Enterprise Legal Management 4.5/5(80) ](https://www.g2.com/products/onit-inc-onit-enterprise-legal-management/reviews) [ View All Alternatives ](https://www.g2.com/products/lexisnexis-counsellink/competitors/alternatives) ## User Insights Average based on 16 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Enterprise (\> 1000 emp.) 2/25/2019 "Easy UI" 2.5/5 What do you like best about LexisNexis CounselLink? How easy it is to navigate and upload documents. Review collected by and hosted on G2.com. What do you dislike about LexisNexis CounselLink? Sometimes for whatever reason CL will pull up all active.matters when I search to upload a document into one specific matter. It's confusing sometimes. Review collected by and hosted on G2.com. What problems is LexisNexis CounselLink solving and how is that benefiting you? Case management and communication with insurance adjustors. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Sean C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean C.") SC Sean C. Prosecution Paralegal and Office Manager Law Practice Small-Business (50 or fewer emp.) 11/14/2017 "Easy to use billing software" 4/5 What do you like best about LexisNexis CounselLink? You can track exact spends for each matter. Data/billing entries are very straightforward, making the process of uploading a bill easy, even if you have many. Review collected by and hosted on G2.com. What do you dislike about LexisNexis CounselLink? Although it is easy to upload a bill, it is time consuming if you manually enter the data. I have not figured out how to upload bills using a LEDES file, even though I hear this makes things a bit easier. Review collected by and hosted on G2.com. Recommendations to others considering LexisNexis CounselLink: As a user who has a client using CounselLink for their invoice processing, I am pleased with the software. I can upload bills (although time consuming) manually, track their status within our client's accounting department, and figure out when they will be paid based on their internal guidelines. I have used other software (legal tracker) that is quicker and offers the same benefits, but I have nothing bad to say about CounselLink. Review collected by and hosted on G2.com. What problems is LexisNexis CounselLink solving and how is that benefiting you? CounselLink makes it easy to track where a bill is in our client's process. It is useful in order to see when our invoices will be paid, which is good to know in a small law firm (cash-basis) environment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 11/8/2017 "Fairly easy to use even if not the most user friendly setup" 4/5 What do you like best about LexisNexis CounselLink? The client information is easy to link matters to make them accessible quickly. Review collected by and hosted on G2.com. What do you dislike about LexisNexis CounselLink? Making changes to bills can be difficult because inputting the corrections needed requires a lot of patience and time. Review collected by and hosted on G2.com. Recommendations to others considering LexisNexis CounselLink: Be prepared that when you begin using the program, it doesn't work exactly like other billing programs and will take some getting used to. Bookmark the help areas because you will use them often to solve issues you may come across. Customer service is also quite helpful and easy to work with. Review collected by and hosted on G2.com. What problems is LexisNexis CounselLink solving and how is that benefiting you? We use CounselLink to send bills to specific clients. With CounselLink, I can see all bills sent to a particular client quickly along with all bills sent on a particular file. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 4/21/2018 "CounselLink Review" 3/5 What do you like best about LexisNexis CounselLink? The cloud management aspect gives peace of mind that documents will be secure and allows for smooth management. Review collected by and hosted on G2.com. What do you dislike about LexisNexis CounselLink? There is nothing I have discovered that I dislike about this service. The price could be lower, but hard to complain. Review collected by and hosted on G2.com. What problems is LexisNexis CounselLink solving and how is that benefiting you? As above, it makes for an overall smoother management process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Mid-Market (51-1000 emp.) 10/24/2017 "Super Helpful in Capturing Outside Legal Costs" 4/5 What do you like best about LexisNexis CounselLink? I absolutely loved being able to see what we were spending, where, and have our rules automatically applied to our outside legal services. Review collected by and hosted on G2.com. What do you dislike about LexisNexis CounselLink? Like all software, it takes time to learn it. And tweaks often required coding that we had to pay for. Review collected by and hosted on G2.com. Recommendations to others considering LexisNexis CounselLink: Make sure your implementation team is on target with you and understands what you are trying to achieve. It is much harder to fix later. Get it right the first time. Review collected by and hosted on G2.com. What problems is LexisNexis CounselLink solving and how is that benefiting you? It allowed true insight into the outside counsel costs, discounts, and how we were spending our money. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 6/20/2017 "Counsel Link" 3/5 What do you like best about LexisNexis CounselLink? Filters for individual time tracking and being able to see how my individual billing affects the firm as a whole. Review collected by and hosted on G2.com. What do you dislike about LexisNexis CounselLink? Not user-friendly for entering time and expenses. Review collected by and hosted on G2.com. What problems is LexisNexis CounselLink solving and how is that benefiting you? Time tracking, expense tracking, generating invoices Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about LexisNexis CounselLink? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about LexisNexis CounselLink ](https://www.g2.com/products/lexisnexis-counsellink/discussions/new) GU Guest User • Last activity about 3 years ago What does Lexisnexis Counsellink do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-lexisnexis-counsellink-do) [ View all Discussions ](https://www.g2.com/products/lexisnexis-counsellink/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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