Lawmatics Reviews & Product Details

I like Lawmatics because it allows me to keep everything in one place. I appreciate being able to create templates to quickly generate documents that I regularly file for my clients. Lawmatics also has great service; if I have a problem or run into an issue I can't solve, they are generally able to help me get back on track very quickly. Additionally, I think the ability to create templates is incredibly helpful, as we've created well over 100 templates that work very well. very easy to use and customer support is above average. Review collected by and hosted on G2.com.

I would like to be able to create a chatbot to simulate conversations with prospective clients. And also do a little bit of a better job on their document generation. no chat bot built in, but integrates with intaker, which integrates well and creates matters automatically. Review collected by and hosted on G2.com.

Lawmatics really stands out for how much it simplifies client intake and follow-ups. The automation tools save a ton of time, the workflows are easy to customize, and everything feels built specifically for how law firms actually operate. It helps keep leads organized, communication consistent, and the team focused on serving our clients instead of chasing admin tasks.

Lawmatics support has been outstanding. Anytime we have questions or run into an issue, their team is incredibly responsive and quick to help. They take the time to clearly explain everything in an easy-to-understand way, making problem resolution smooth and stress-free.

We use Lawmatics every day across our entire team, including administrative staff and attorneys. Having a platform that is intuitive and easy to use is essential, especially when training new team members and rolling out new processes as our firm grows. Review collected by and hosted on G2.com.

Like any robust platform, Lawmatics has a learning curve, especially when setting up more advanced workflows and automations. However, once everything is configured, it becomes a powerful and time-saving tool, and their support team is very helpful in getting things running smoothly. Review collected by and hosted on G2.com.

I love that Lawmatics already includes almost everything our firm needs, covering both essential functions and marketing needs in one place. Review collected by and hosted on G2.com.

I don’t outright dislike it; I just think LMPay still has a lot of room for improvement. I’m also not very happy that when I issue refunds to clients, there isn’t any refund receipt available. Instead, I still have to check with support. Review collected by and hosted on G2.com.

I appreciate Lawmatics for its ease of use. I enjoy the ability to search all names related to a specific matter and the real-time visibility in the pipeline, which shows where files are and allows the team to know our status with each client. The task lists are a big plus for keeping me organized daily. I find it really convenient to have all these features in one place, like a one-stop shop. Review collected by and hosted on G2.com.

In the search block, it would be helpful if it showed a history of the last items you searched. In case you have to go right back to a specific matter. If locations entered were updated immediately. There is usually a little bit of a lag when I enter a new address vs. being able to input it into a new matter. The initial setup was a little rocky. Review collected by and hosted on G2.com.

I really appreciated that our onboarding with Swetha went very well; she was very helpful and accommodating to all of our questions. What I like best about Lawmatics is the ease of its reporting features. It makes it easier for us to track metrics and understand our data for conversion rates, and we can also use that data to ensure our KPIs are being met. The initial setup was straightforward thanks to Swetha's assistance. She managed everything and implemented all our automations perfectly, which allowed us to start using the system as soon as it launched. Review collected by and hosted on G2.com.

As of now, the only thing that is clunky is the intake fields- there are so many questions that are not relevant to our practice areas. If we could hide them, or customize that page, it would be nice. Review collected by and hosted on G2.com.

The automations streamline our procedures. This means less work for our admin! Integration with email and Zoom was a breeze. We love that when a client engages, the automation converts to a new matter in Smokeball for us. Review collected by and hosted on G2.com.

We are still quite new to using Lawmatics. When creating automations on our own, they didn't always go as planned. It was more about us learning the process better and trying to pack that into our busy days. Review collected by and hosted on G2.com.

I really like how Lawmatics simplifies many tasks and automates everything. It's great that everything can be found in one place, making it really well organized. It's also easier to find documents for a specific client and send emails, documents, or even forms without moving outside the client's matter. Review collected by and hosted on G2.com.

At the moment, I don't feel that I need any enhancement, maybe just dark mode. Review collected by and hosted on G2.com.

I like Lawmatics for its ease of use, making my work more straightforward. The marketing tracking feature helps me keep an eye on our campaigns effectively. I find the automation incredibly useful; it takes care of the outreach and converts prospects to customers without me having to manually manage communications, allowing me to cultivate relationships and nurture the flow seamlessly. Review collected by and hosted on G2.com.

I wish it was more customizable and dynamic. There are a lot of fields I don't use that I wish I could hide. Most of the legal matters my firm deals with don't require quite as much personal info up front. I wish I could hide those fields. Review collected by and hosted on G2.com.

It’s a very comprehensive CRM that is tailored for lawyers and law firms and allows me to keep much more organized than I had been Review collected by and hosted on G2.com.

It is a very complicated product. There is a high learning curve when you have to commit to learning the software. But they very good about being available for you and booking extra sessions that need me to make sure you are getting value out of the product Review collected by and hosted on G2.com.

The software is great but the assistance we received from Andy is just the best. Review collected by and hosted on G2.com.

Nothing at the moment comes to mind, very happy with the whole experience. Review collected by and hosted on G2.com.