Once built out properly, Lawmatics makes it easy to ensure that every lead receives the same level of nurturing. We've also used it to build out Client Care pipelines that ensure that our hired clients are being serviced in a way that fosters a great relationship with our firm. I love the pipelines, SMS with clients, the automations - all of it. The customer support is incredible - we are very happy with how responsive the team is, and how quickly they respond to feature requests. Review collected by and hosted on G2.com.
The downside was that it would have been better if we had more support in developing the infrastructure up front. I realize that it may be challenging for them to do that in a way that doesn't just cost them a bunch of money, however, it would have been helpful to have better guidance on setting it up. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
