Kustomer Pricing Overview

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Enterprise

Starting at $89.00

1 User Per Month

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Essential CX tools for growing teams— powerful, affordable, and built to scale

Ultimate

Starting at $139.00

1 User Per Month

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Unleash CX transformation for larger teams— drive big results with ease

Platform, productivity, and omnichannel support— every plan, no exceptions.

Kustomer has 2 pricing editions, from $89 to $139. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Kustomer is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Kustomer must be conducted with the seller.

* All pricing plans include one year contracts, annual payments and a 4 seat minimum.

Pricing information was last updated on July 09, 2025

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Kustomer Pricing Reviews

(2)

Danicelis R.

Customer service representative

Mid-Market (51-1000 emp.)

10/12/2023

"Kustomer is a really awesome workpartner!"

5/5

What do you like best about Kustomer?

I really like using Kustomer. It is so efficient and it is a great helper. Kustomer is fast and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kustomer?

So far there is nothing I can say against Kustomer. I am so pleased with the service I received from this product and the service we can give through it. Review collected by and hosted on G2.com.

Angeline M.

Mid-Market (51-1000 emp.)

10/20/2025

"Effortless and Reliable—A Breeze to Use"

4/5

What do you like best about Kustomer?

its ability to provide a unified, 360-degree view of the customer through a single timeline, which is powered by AI and automation Review collected by and hosted on G2.com.

What do you dislike about Kustomer?

low performance and reliability issues, including outages and latency. Other disadvantages include a steep learning curve, a lack of flexibility in its reporting and custom reports, and difficulties with certain integrations and features like social media comment management. Review collected by and hosted on G2.com.

What problems is Kustomer solving and how is that benefiting you?

ragmented customer communication by consolidating all interactions into a single timeline, providing agents with a complete view of customer history. This unified approach, supported by AI-driven automation, benefits businesses by enabling faster response times, more personalized support, and improved agent efficiency. The resulting benefits are increased customer satisfaction, higher team productivity, and the potential for cost savings. Review collected by and hosted on G2.com.