What do you dislike about Kounta?
This software acts like it can do everything but in reality is highly restrictive and cannot do many basic tasks that other POS solutions have done for years.
- you cannot duplicate menu items, you have to manually add each one.
- the import functions are limited to simple menu items, modifiers or anything else cannot be imported or exported
- all your menu items and categories always show on the POS, you cannot hide them or create multiple views.
- you cannot create a menu in advance, all changes are applied immediately. Want to prepare for a menu change? You cannot!
- you cannot differentiate products between dine in and take out, always the same product, same price, etx
- staff are able to apply 100% discounts to everything or nothing, there is no finer control
- cannot customise the receipt or kitchen docket except for a couple of basic settings
- cannot change an order from dine in to take away
- cannot change the assigned table during the order process
- cannot assign a floor map to a terminal, all terminals will show the same map all the time (so if you're using it in a larger space you have to always tap around the venue)
- cannot ask or require customer name of take away orders, relies on a note field
- cannot use product ingredients for a modifier, you have to create modifier lists for each product
- modifiers do not honour stock levels, you can sell something you don't have
- shortcut modifiers don't abide by rules, you can apply both a "weak" and a "strong" to your coffee order
- so, so much more.
This software is incapable of anything except the most basic of requirements and I wouldn't recommend it to anyone. Review collected by and hosted on G2.com.
