Knack Features

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. This feature was mentioned in 14 Knack reviews.

Based on 13 Knack reviews. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

Based on 14 Knack reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Enables users to view and transact business with the same content in multiple languages and currencies. 13 reviewers of Knack have provided feedback on this feature.

As reported in 11 Knack reviews. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.

As reported in 14 Knack reviews. Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files.

As reported in 13 Knack reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. 12 reviewers of Knack have provided feedback on this feature.

As reported in 21 Knack reviews. Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information 18 reviewers of Knack have provided feedback on this feature.

Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. This feature was mentioned in 14 Knack reviews.

Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities. This feature was mentioned in 20 Knack reviews.

Assign and manage sales quotas and territories. Track progress against quotas. Change as needed. This feature was mentioned in 14 Knack reviews.

As reported in 14 Knack reviews. Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.

Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system. This feature was mentioned in 19 Knack reviews.

Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts. This feature was mentioned in 19 Knack reviews.

Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution. 15 reviewers of Knack have provided feedback on this feature.

Based on 12 Knack reviews. Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders.

Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.

Based on 18 Knack reviews. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.

Enables analysis of effectiveness of an organizations various marketing activities

Tracks issues/help requests reported by customers through the resolution process. 13 reviewers of Knack have provided feedback on this feature.

Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base. 13 reviewers of Knack have provided feedback on this feature.

Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions. This feature was mentioned in 13 Knack reviews.

As reported in 11 Knack reviews. Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management.

Enables analysis of customer support activities to optimize customer support professionals, processes and tools. 14 reviewers of Knack have provided feedback on this feature.

As reported in 10 Knack reviews. Ability to input, modify and extract data from the application in bulk through a structured file.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. 11 reviewers of Knack have provided feedback on this feature.

Based on 10 Knack reviews. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone This feature was mentioned in 16 Knack reviews.

Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management.

Based on 12 Knack reviews. Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports. This feature was mentioned in 19 Knack reviews.

Based on 19 Knack reviews. An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

As reported in 17 Knack reviews. Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.

As reported in 41 Knack reviews.

Based on 42 Knack reviews.

42 reviewers of Knack have provided feedback on this feature.

This feature was mentioned in 41 Knack reviews.

41 reviewers of Knack have provided feedback on this feature.

38 reviewers of Knack have provided feedback on this feature.

26 reviewers of Knack have provided feedback on this feature.

Based on 34 Knack reviews and verified by the G2 Product R&D team. Provides the ability to drag-and-drop elements into the application to customize interface.

Based on 34 Knack reviews and verified by the G2 Product R&D team. Provides tools for inserting brand logos, colors, quotes, and other proprietary content.

Based on 29 Knack reviews and verified by the G2 Product R&D team. Provides base-level application templates to build atop and customize for specifc users and actions.

Based on 33 Knack reviews and verified by the G2 Product R&D team. Allows the creation ofpage sequences, forms, and libraries for users navigating the application.

Based on 30 Knack reviews and verified by the G2 Product R&D team. Lets users add data from existing sources when creating the initial application or changing data sources.

Based on 30 Knack reviews and verified by the G2 Product R&D team. Continuously updates data as users or external data sources are edited.

Based on 32 Knack reviews and verified by the G2 Product R&D team. Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

Based on 31 Knack reviews and verified by the G2 Product R&D team. Releases the application for access on desktop or mobile devices.

Lets users build cross-platform applications or provide specific templates for different device types. This feature was mentioned in 29 Knack reviews.

Based on 29 Knack reviews and verified by the G2 Product R&D team. Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.

Allows users to simultaneously collaborate on a document within the application.

Stores different versions of a document.

Allows users to provide an e-signature within the platform.

Allows businesses to request files from clients.

Allows businesses to solicit feedback on projects or documents from clients.

Provides billing and invoicing within the application.

Provides internal and/or external instant messaging capability.

Offer project management features like task creation and tracking within the application.

Offer analytics concerning productivity or client engagement.

Allows businesses to track time spent on projects within the application.

Provides a mobile application.

As reported in 14 Knack reviews. Provides support for international character sets and full text search.

Supports multiple data types like primitive, structured, document etc. 14 reviewers of Knack have provided feedback on this feature.

Supports multiple procedural programming languages like PL/PGSQL, Perl, Python etc. 12 reviewers of Knack have provided feedback on this feature.

As reported in 13 Knack reviews. Available on multiple operating systems like Linux, Windows, MacOS etc.

Based on 13 Knack reviews. Prevents other users and applications from accessing data while it is being updated to avoid data loss or update.

As reported in 16 Knack reviews. Allows permissions to be granted or revoked in the database, schema or table levels.

Built-in native encryption with enterprise key management. This feature was mentioned in 13 Knack reviews.

As reported in 13 Knack reviews. Provides multi-factor authentication with certificates.

Provides data recovery functionality to protect and restore data in a database. 14 reviewers of Knack have provided feedback on this feature.

Based on 12 Knack reviews. Allows multi-version concurrency control.

Based on 14 Knack reviews. Handles workloads, from single machines to data warehouses or web services with many concurrent users.

As reported in 12 Knack reviews. Allows users to quickly retrieve data through various types of indexing like B-tree, hash table etc.

Based on 14 Knack reviews. Helps interpret SQL queries and determine the fastest method of execution.

Data is organized as a set of tables with columns and rows like a table structure. 14 reviewers of Knack have provided feedback on this feature.

Allows users to create, update and retrieve data in a database. 14 reviewers of Knack have provided feedback on this feature.

Adheres to ACID (atomicity, consistency, isolation, durability), a set of database transaction properties. This feature was mentioned in 14 Knack reviews.

Provides log-based or/and trigger-based replication. 13 reviewers of Knack have provided feedback on this feature.

Facilitates simpler user experience through syntax highlighting, shortcuts, completion aid automation, etc. This feature was mentioned in 12 Knack reviews.

Manage individual software component files as a part of the greater overall project.

Provides the ability to write in more than one programming language.

Allows users to modify interface (e.g., theme selection) and layout by personal preference. This feature was mentioned in 10 Knack reviews.

Performs core functionalities without the need of immediate additional feature or add-on installations. 12 reviewers of Knack have provided feedback on this feature.

Based on 11 Knack reviews. Supplies users with basic-to-intermediate guides regarding IDE functionality and use cases.

Downloads and installs updates automatically for product improvement and pace-keeping with programming language evolution.

Allows users to add custom fields to forms that aren't already on the templates This feature was mentioned in 12 Knack reviews.

As reported in 12 Knack reviews. Enables forms to hide or show certain fields based on respondents' answers

Based on 12 Knack reviews. Allows users to create forms with more than one page

As reported in 12 Knack reviews. Gives users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.)

Enables forms to be embedded onto a website without having to create code from scratch This feature was mentioned in 11 Knack reviews.

Sends notifications when a completed form is recieved 10 reviewers of Knack have provided feedback on this feature.

Contains integrations with payment processors, enabling users to accept payments through forms

Allows users to build, distribute and access forms from a mobile device 10 reviewers of Knack have provided feedback on this feature.

Allows users to generate text based on a text prompt.

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives