# Kaseya Managed SOC Reviews
**Vendor:** Kaseya  
**Category:** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Kaseya Managed SOC
Managed SOC (security operation center) is a white labeled managed service that leverages the our Threat Monitoring Platform to detect malicious and suspicious activity across three critical attack vectors: Endpoint | Network | Cloud.




## Kaseya Managed SOC Reviews
  ### 1. Unified IT Security Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Kaseya Managed SOC?**

To perform ongoing monitoring and management of all the system related logs (endpoint, firewall, office 365, etc.) and daily network incident response. this tool is cost effective. We are also able to manage Defender,
which i believe is a valuable integration. easy to use and easy to support and resolved the users incidents in realtime. we also track and resolved the tickets from here once we believe the issue has been successfully resolved. the implemenation process appars to more time taking but when everything setup and interates properly we are exited to use bcuase throught the one dashboard we are easily managed and supports our users Quickly, effectively and efficiently. The in-depth analysis and comprehensive log views are fantastic!

**What do you dislike about Kaseya Managed SOC?**

some times it takes time to reload the page while it in the idle position/navigating to different options while accessing the dashboard.

**What problems is Kaseya Managed SOC solving and how is that benefiting you?**

Reduces the time administrators spend to manually checking for and managing multiple issues,
including ransomware detection, network problems, firewall configurations, bandwidth utilization, and more.

  ### 2. Kaseya makes bulk invoicing easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2022

**What do you like best about Kaseya Managed SOC?**

Bulk invoicing, solid CRM interface, informative reporting

**What do you dislike about Kaseya Managed SOC?**

Ticketing system could use some work. You can no longer search by ticket number so it's hard to find one specific ticket if it's old.

**What problems is Kaseya Managed SOC solving and how is that benefiting you?**

Getting all of our customers in the same system has been very helpful to streamline our contracting process.



- [View Kaseya Managed SOC pricing details and edition comparison](https://www.g2.com/products/kaseya-managed-soc/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A14%3A54+-0500&secure%5Bsession_id%5D=e0b1e319-ccee-4adc-9720-4472187d7e84&secure%5Btoken%5D=b12999bf560d0e0e88da17deb3a35de6908ff479c3c333730ba417b34c2003a2&format=llm_user)

## Kaseya Managed SOC Features
**Platform Features**
- 24/7 support
- Proactive report alerts
- Application  control
- Proactive threat hunting
- Rapid response time
- Customizeable reports
- Managed Services

**Automation Capabilities**
- Automated remediation
- Automated investigation
- AI Agents

## Top Kaseya Managed SOC Alternatives
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