--- title: Jira Reviews meta_title: Jira Reviews from February 2025 meta_description: Read the most recent reviews of Jira from February 2025. aggregate_rating: rating_value: 4.3 review_count: 8034 scale: '5' date_modified: '2026-10-25' parent_category: name: Development url: https://www.g2.com/categories/development ---

Jira Reviews & Product Details

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Blueprint · Engineering
Technical Software Evaluation with AI

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Blueprint · Career
G2 - Always-On PEAK Performance Review Evidence Bank

Stop rebuilding your performance narrative from memory during review season. This playbook connects your actual work scattered across Asana, Slack, Gmail, and other tools, then continuously logs evidence with quantified outcomes so you walk into calibration with complete proof of your impact.

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Jira Reviews (8,034)

View 16 Video Reviews
Reviews

Jira Reviews (8,034)

View 16 Video Reviews
4.3
8,034 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise customizable workflows and clear visibility in Jira, which enhance project management and team collaboration. The platform's ability to track tasks and manage sprints effectively helps teams stay organized and accountable. However, many note that the interface can feel overwhelming for new users, making onboarding a challenge.

Pros & Cons

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Shrushti T.
ST
Shrushti T.
Senior ETL Developer
Mid-Market (51-1000 emp.)
"Powerful JQL, Boards, and Linking—But Custom Workflows Can Get Cluttered"
3.5/5
What do you like best about Jira?

I find issues linking, workflow transitions, sprint boards, JQL filters, dashboards, and audit history particularly useful. JQL helps me to find specific defects or pending tasks quickly, while issues linking makes it easier to connect a production incident with the development change intended to resolve it. The interface offers several ways to organize and view work, including boards, backlogs, and filtered issues lists. It performs well for day-to-day issues tracking, sprint planning, and team coordination. It works well alongside development and collaboration tools, helping connect issues with code changes, testing activities, and deployment workflows. This is useful when an ETL defect needs to be traced from investigation through code modification, validation, and release. It's a useful tool for maintaining accountability across ETL development and production support. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Jira can become difficult to navigate when projects have too many custom fields, statuses, and workflows. Updating tickets for every small activity can also add administrative work to a developer's day. A simpler workspace with relevant fields makes it much more effective. Review collected by and hosted on G2.com.

Vikas T.
VT
Vikas T.
Online Marketing Consultant
Mid-Market (51-1000 emp.)
"Powerful Marketing Coordination in Jira, but Setup and Notifications Can Overwhelm"
3/5
What do you like best about Jira?

I like Jira because it gives me a clear picture of the work happening across different marketing activities. I can create tasks for campaign launches, track website updates, assign responsibilities, and monitor deadlines. The ability to keep discussions and progress updates connected to each task makes coordination easier when several people are involved in a project. I find customizable boards, task dependencies, due dates, labels, comments, and dashboards particularly useful. Dependencies help me understand which activities need to be completed before a campaign can move forward. The board view makes it easier to understand task progress, and filters help me focus on specific projects. It integrates well with tools like Salesforce, Google Workspace, Teams, etc. It connects with other collaboration tools, helping our team coordinate work across departments for marketing projects. Review collected by and hosted on G2.com.

What do you dislike about Jira?

It offers many settings that can feel unnecessary for easy marketing projects. Creating customized workflows and configuring boards can take extra effort. Sometimes there are so many updates and notifications that it becomes difficult to identify the most important items without adjusting the settings. Review collected by and hosted on G2.com.

Prajwal S.
PS
Prajwal S.
Social Media Marketing Executive
Mid-Market (51-1000 emp.)
"Great for tracking marketing campaigns, but setup and workflows can feel too technical"
3/5
What do you like best about Jira?

As a social media marketing intern, I like Jira because it helps me keep track of campaign activities, content deadlines, and tasks assigned by different team members. I can check what needs to be done, what is in progress, and which tasks need attention. It makes daily work more organized and helps me to stay on schedule. I find task assignment, due dates, status tracking, comments, and activity history especially useful. The interface is structured and provides a clear view of tasks and their current status. It takes some time to understand the navigation and settings, but once I become familiar with the workflow, managing tasks becomes easier. It works well for regular task tracking and campaign coordination. Updates and comments help everyone stay informed, although larger boards with many issues can sometimes feel overwhelming to navigate. It is useful when working with other productivity tools because it helps connect task management with the team's broader workflows. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Some features feel more technical than necessary for simple marketing tasks. Setting up custom workflows and understanding all the available options can take time, especially for someone who is new to the platform. Review collected by and hosted on G2.com.

AB
aaron b.
Manufacturing Engineer
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Jira review"
4.5/5
What do you like best about Jira?

The best thing I know about what Jira can do is that it can connect directly or more easily to AI agents. It always finds the information about what you ask and pulls the actual latest status of any topic you are looking for at that moment. I really think that gives it a huge advantage that could keep it at the top. Review collected by and hosted on G2.com.

What do you dislike about Jira?

The most common thing to complain about is that Jira has not been used for that long in my company, a little more than a year. Not all the teams were assigned an account from the beginning, so dealing with access for new members always causes confusion and some delays for new members and teams adopting it. Review collected by and hosted on G2.com.

SA
Sravya A.
Software Engineer
Enterprise (> 1000 emp.)
"Comprehensive, Yet Complex Task Management with Jira"
4/5
What do you like best about Jira?

I like Jira's flexibility and visibility. The ability to customize workflows, dashboards, and issue types makes it easy to adapt to different team needs, while real-time tracking and reporting keep everyone aligned on progress and priorities. Jira's flexibility allows teams to tailor workflows and issue tracking to their specific processes, which makes it easy to use across different projects and teams. The visibility it provides through dashboards and reports helps everyone quickly understand progress, ownership, and blockers, reducing confusion and improving overall efficiency. Review collected by and hosted on G2.com.

What do you dislike about Jira?

While Jira is very powerful, its expensive customization can also make it feel complex at times. There's a learning curve for new users, and simpler tasks may require more configuration than expected. Additionally, managing workflows and permissions can become time-consuming as projects scale. Review collected by and hosted on G2.com.

Narender K.
NK
Narender K.
Finance Manager
Small-Business (50 or fewer emp.)
"Flexible Jira Boards and Workflows That Keep Everything Connected"
4.5/5
What do you like best about Jira?

Jira is very flexible. I can set up Scrum or Kanban boards, break work into epics and tasks, and customize workflows to fit how our team works. The dashboards and sprint reports make it easy to track progress, and the integrations with Confluence, Slack, and GitHub keep everything linked to tickets in one place. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Jira can feel overwhelming at first. With so many settings, custom fields, and workflow options, it takes time to set up properly, and new users often struggle to find their way around. It can also feel slow with large projects, and advanced reporting or JQL queries have a learning curve. Without good admin management, boards can get cluttered quickly. Review collected by and hosted on G2.com.

Harshita R.
HR
Harshita R.
Sales and Marketing Management Trainee
Mid-Market (51-1000 emp.)
"Great task visibility and tracking, but a bit complex for new users"
3.5/5
What do you like best about Jira?

I like that Jira gives me a clear view of work assigned to me and the progress of different sales and marketing activities. I can check priorities, deadlines, task owners, and updates in one place. It has also helped me to understand how longer teams organize and track their day-to-day work. The board and task tracking features are my favorite. Being able to see tasks moving from 'To Do' to 'In Progress' and then 'Completed' gives me a quick understanding of the team's workload and helps me manage my own priorities. The interface is organized and good, with visibility into tasks. It takes some initial learning for someone from a sales or marketing background, but it has been reliable for my regular work. I can create or update tasks, add comments, check deadlines, and follow team progress without major issues. It works well for keeping track of multiple activities at the same time. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Jira can feel a little complicated when you are new to it. There are many options for issue types, statuses, fields, and workflows, so it took me some time to understand how everything fits together. For simple tasks, the number of steps can sometimes feel unnecessary. Review collected by and hosted on G2.com.

Vaibhav M.
VM
Vaibhav M.
Software developer
Computer Software
Small-Business (50 or fewer emp.)
"Simplifies Task Tracking but AI Features Behind Paywall"
4.5/5
What do you like best about Jira?

I like how Jira lets me create branches and commits easily by copying and pasting commands in the terminal. The branch and commit naming functionality is especially useful to me. I can also filter tasks by the people they’re assigned to and quickly see where each task currently stands. The assignment feature helps me track both who a task is assigned to and who assigned it, which makes project management much clearer. Overall, these features make it convenient to branch code with a single tab and to keep track of tickets alongside their assigned branches. Review collected by and hosted on G2.com.

What do you dislike about Jira?

One thing I’ll say is that most of the features are free, but the AI features are locked behind a paywall. That just doesn’t work for me personally. I’d really like to be able to try those AI features, you know, without having to pay first. Review collected by and hosted on G2.com.

Shubhdeep A.
SA
Shubhdeep A.
Data & Analytics Manager
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Flexible Project Tracking with Clear Visibility and Strong Team Collaboration"
5/5
What do you like best about Jira?

What I like best about Jira is its flexibility in managing projects, tracking tasks, and prioritizing work. It provides clear visibility into progress, helps teams collaborate effectively, and makes it easier to identify bottlenecks and meet deadlines. Review collected by and hosted on G2.com.

What do you dislike about Jira?

What I dislike about Jira is that it can be complex and overwhelming for new users. The interface is sometimes unintuitive, and configuring workflows, filters, and dashboards can take time. Additionally, managing too many issues and notifications can create unnecessary overhead and make it harder to focus on priorities. Review collected by and hosted on G2.com.

Anshuman S.
AS
Anshuman S.
Advance Software Engineer
Enterprise (> 1000 emp.)
"Powerful, Customizable Jira for Agile Planning and Issue Tracking"
4.5/5
What do you like best about Jira?

Jira is a very powerful issue-tracking and project management tool, and it’s one of the most commonly used tools for project management. We use it for agile planning, bug tracking, and for creating stories and incidents. The UI/UX is simple and user-friendly, and it’s also easy to customize to fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Pricing increases very rapidly if you upgrade the tier of the product or use any advances feature like upgrading to advanced, premium or enterprise or by increasing the number of people. Lots of customization are available which sometimes creates chaos or become difficult to manage. It's little bit difficult to understand for beginner from non-technical background. Review collected by and hosted on G2.com.

Questions about Jira? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

MS
Meri Shields
•
Last activity 14 days ago

Well designed user experience - I appreciate the controlled thoughtful updates

GU
Guest User
•
Last activity 17 days ago

How is Jira transforming project management practices in agile software development teams?

8 Upvotes
12
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