Jira Reviews & Product Details

What I like most about Jira is how easy it makes it to manage the testing lifecycle and collaborate with different teams. As an SDET, I use it to track defects, manage user stories, prioritize bugs, and monitor their status throughout each sprint. Linking defects to requirements and keeping track of retesting activities helps maintain better visibility and traceability. I also find the customizable workflows and dashboards useful for understanding sprint progress and identifying blockers before a release. Review collected by and hosted on G2.com.

Jira is quite powerful, but the interface can sometimes feel overwhelming, especially when working with multiple projects and customized workflows. Finding the right information may take extra clicks, and loading large boards or navigating complex filters can occasionally slow down daily work. A simpler interface, easier dashboard configuration, and more straightforward reporting would make the overall experience even better. Review collected by and hosted on G2.com.

I have only three tools saved to my browser bookmarks bar: Jira, ITONICS, and a stopwatch timer.

Sure, there are more colourful project management tools, but I think Jira is flexible and straightforward enough to fulfil its purpose. It's reliable and makes sense. The integration with other tools is handy. In practice, I think a big advantage of Jira is it's often the standard project management tool when you start at a software company. That means most departments from software engineers, to marketing, to finance all use it already. That prevents the nuisance of having to convince another department to come on board to the same shared tool. Review collected by and hosted on G2.com.

My only complaint is I found the ROVO assistant has limitations in what fields it can read on a ticket, if for instance you want it to provide a summary of all active tickets from the current year. There are some fields it encounters as truncated strings, and therefore can't summarise. Review collected by and hosted on G2.com.

Jira’s greatest strength is its unmatched customizability for Agile workflows. Whether you follow Scrum, Kanban, or a hybrid approach, Jira can be tailored to fit your exact process. The ability to create complex workflows, automate repetitive tasks (via automation rules), and configure distinct issue types allows teams to work exactly how they want. Review collected by and hosted on G2.com.

The primary drawback is its steep learning curve and complexity. Jira is not an intuitive tool for new users; setting it up correctly requires a dedicated administrator, and onboarding new team members often takes significant time. This leads to "Jira bloat," where projects and fields become disorganized if not strictly managed. Review collected by and hosted on G2.com.

What I like most about Jira is how it brings our entire project workflow into one place. Creating and tracking tasks is simple, and features like Kanban and Scrum boards make it easy to see progress at every stage. Custom workflows, sprint planning, and backlog management help our team stay organized and meet deadlines consistently. I also appreciate the seamless integration with Confluence and other development tools, which improves collaboration and keeps everyone aligned. Overall, Jira has made project management more transparent, efficient, and easier to manage for both developers and stakeholders. Review collected by and hosted on G2.com.

Jira is a powerful tool, but it can feel overwhelming for new users because of the number of features and configuration options. Setting up workflows and permissions sometimes requires extra time and administrative effort. Performance can occasionally slow down when working with very large projects, and finding certain settings isn't always intuitive. However, once the initial setup is complete and the team becomes familiar with the platform, these issues are much less significant. Review collected by and hosted on G2.com.

I use Jira to track my tasks, set start, due, and end dates, and document everything about them. I like the new interface and the dashboard for tracking vulnerabilities and seeing what’s completed and what isn’t. Jira helps me track time and consolidate tasks, see their severity, and decide what to approach first or leave for later. I like being able to create subtasks under a branch and assign them to the right people, as well as link agents and linked items. The tracking capacity helps me work better on my tasks and prioritize them. One of the most important things for me is being able to come back to a task and see how it was done, in case I need to do it again or send it to someone else to follow. The initial setup was very easy. Review collected by and hosted on G2.com.

I think Jira needs more graphical representation of the task itself, especially for start and due dates, to make it look great. The available features are already good. Review collected by and hosted on G2.com.

Jira is a great tool for managing projects, tracking tasks, and collaborating with team members. I appreciate how it lets me break work down into manageable tasks, assign responsibilities, set priorities, and keep an eye on progress as things move forward. The customizable workflows and sprint boards are especially helpful for Agile development teams, and they make it easier to stay organized and aligned throughout a sprint. Review collected by and hosted on G2.com.

Jira can feel overwhelming for new users because it offers so many features and configuration options. At times, the interface feels cluttered, and it can take a while to find your way around when switching between different projects and settings. Setting up workflows and managing permissions can be complicated as well, especially for teams that are mainly looking for straightforward, basic task management. Review collected by and hosted on G2.com.

What I like most about Jira is how easy it is to keep projects organized and everyone on the same page. Creating, assigning, and tracking tasks is straightforward, and the customizable boards fit different workflows well. Review collected by and hosted on G2.com.

There isn’t much to dislike, but there are a few areas that could be improved. Some of the more advanced configurations and workflows come with a learning curve, especially for new users. In larger Jira instances, things can occasionally feel cluttered, and setting up customized dashboards or reports can take a bit of time. That said, once the team is familiar with the platform, these points become relatively minor compared to the overall value Jira provides. Review collected by and hosted on G2.com.

Being able to have different hierarchical levels of tickets is extremely helpful. Having epics, tickets, sub-issues, and things like that, along with custom issue types, is extremely important for our development process at Shelterluv. Review collected by and hosted on G2.com.

Because it's such a massive piece of software, it comes with a lot of bloat. It would be really nice if it was more customizable in terms of what could be turned off. Because there's so much that we don't use, it would be great if we could just hide it to make the interface more simple. Review collected by and hosted on G2.com.

What I particularly like about Jira is the transparent and structured management of tasks and projects. The clear traceability of tickets, responsibilities, and progress facilitates teamwork and provides a good overview of ongoing activities. Additionally, Jira offers flexible options for adapting to different processes and working methods. Review collected by and hosted on G2.com.

What I like less about Jira is that the operation can quickly become confusing with more complex projects. The multitude of functions and configuration options sometimes leads to higher maintenance efforts and makes it difficult for new users to get started. Additionally, search and filter functions could be designed to be more intuitive depending on the use case. Review collected by and hosted on G2.com.

I use Jira for managing agile software development sprints, tracking bugs and issues, and organizing team task workflows. I really appreciate the robust agile boards. The ability to easily configure and use both Scrum and Kanban boards makes it incredibly simple to visualize our team's workflow, track sprint progress in real time, and quickly identify any bottlenecks. Review collected by and hosted on G2.com.

I find the main drawbacks to be the steep learning curve for new users and the complexity of its configuration. While the customization is a strength, it often makes the platform heavy and difficult to navigate. Simplifying the UI for non-admins and refining the default notification settings to reduce inbox clutter would make it much better. Also, the initial setup was quite challenging. While creating a basic account is easy, configuring custom workflows, setting up proper user permissions, and tailoring the boards to our specific needs required a steep learning curve and took a significant amount of time. Review collected by and hosted on G2.com.