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JazzHR Reviews & Product Details

Pricing

Pricing provided by JazzHR.

Hero

$99.00
Flat Rate Per Month

JazzHR Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is JazzHR, and what problem is it built to solve?

JazzHR is an applicant tracking system used to bring job posting, candidate information, and hiring workflows together. It helps teams organize applicants and follow their progress through the recruiting process.

What languages does JazzHR support?

JazzHR supports 1 language: English.

What company sizes and industries is JazzHR the best fit for?

JazzHR’s positive user experiences cluster most among small businesses and mid-market organizations, with activity across several industries. The strongest segments include:
  • Company size — Mid-market: Organizations with 51–1,000 employees.
  • Company size — Small business: Organizations with 50 or fewer employees.
  • Industries: Construction, nonprofit management, healthcare, staffing and recruiting, and computer software.

How long does it take to implement JazzHR across a team?

JazzHR is often up and running in under a month, with some teams reporting a launch in less than a day. Implementation times also vary with setup needs and can extend beyond a month.
Time to go live Relative frequency
Under 1 day Common
Under 1 month Common
1–3 months Also reported
3 months or longer Less common

What customer support options does JazzHR provide, and how do users find the overall support experience?

JazzHR provides support through phone, email/help desk, and chat, alongside self-service resources. The support experience is mixed: users describe helpful, knowledgeable staff and quick resolutions, while others report delays or difficulty reaching a person when they need assistance.

What is the experience like for teams switching to JazzHR from another tool?

Switching to JazzHR has often meant moving from a more expensive or cumbersome recruiting tool to a more straightforward way to post jobs, track applicants, and collaborate with hiring teams. Prior systems include job boards and larger ATS or HR platforms such as Indeed, ADP, and Jobvite; users cite cost, ease of use, and stronger workflow or job-posting support as reasons for the change. The transition can be smooth, though moving candidate data and rebuilding workflows or templates may take extra effort.

What tools and platforms does JazzHR integrate with, and how do these integrations help users get more value from the product?

JazzHR offers 17 integrations, connecting recruiting with job distribution, HR systems, and interview scheduling. Users describe these connections as a way to bring applicant sources into one workflow, reduce repetitive data handling, and make scheduling and hiring handoffs easier.
  • HR and payroll: BambooHR and Gusto.
  • Recruiting and job distribution: LinkedIn Recruiter and ZipRecruiter.
  • Interview scheduling: Calendly.

What features or capabilities could make JazzHR even more useful?

JazzHR could be more useful with stronger reporting and more flexible controls for tailoring hiring workflows and candidate records. Recurring improvement requests include:
  • Reporting and analytics: Add more customizable reports, clearer metrics, and richer dashboards.
  • Customization: Make workflows, forms, scorecards, and offer documents easier to adapt to different roles and processes.
  • Candidate search and organization: Improve filtering, search, and management of duplicate or repeat applicants.
  • Automation and administration: Expand workflow triggers and provide more flexible permissions and approval paths.

JazzHR Reviews (881)

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Reviews

JazzHR Reviews (881)

View 1 Video Reviews
4.4
881 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Ryan K.
RK
Ryan K.
Recruitment Specialist
Mid-Market (51-1000 emp.)
"Easy to Use and Quick to Learn, Even for Non-Techies"
3/5
What do you like best about JazzHR?

It is fairly easy to use and the learning process is quick, even for those who are less tech-savvy. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

The metrics reporting does not go into the depth that is needed at our company. Review collected by and hosted on G2.com.

Naomi S.
NS
Naomi S.
Recruiting Project Coordinator
Mid-Market (51-1000 emp.)
"User-Friendly Interface, But Limited Editing and Annoying OTP Requirement"
4/5
What do you like best about JazzHR?

I like the ease of use. Everything is very self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

I don't like that I cannot edit the discussion steps for a candidate. Also don't love the new OTP requirement. Review collected by and hosted on G2.com.

Kelly M.
KM
Kelly M.
Office Manager
"Time-Saving and Cost-Effective Applicant Tracking"
4.5/5
What do you like best about JazzHR?

I love using JazzHR for its ability to automate tasks and reduce manual work, which significantly saves me time. The setup process was super easy and customizing it to our needs was a breeze. I find the workflow steps and the e-signature process incredibly useful, making my work more efficient. Additionally, its pricing offers great value for the extensive range of services it provides. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

I would like certain actions to be automated based on workflow triggers. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
Originally submitted 8/16/2024
"Senior Recruiter"
4/5
What do you like best about JazzHR?

It's very intuitive and user friendly. I also like the control I have over workflows. I like being able to export information in various formats. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

I still really wish that there was an option in jazzhr to make a sound notification for text messages without having to go to the external website for that feature for texts. I wish the user had more control about the appearance of advanced reporting. For example all of the statuses we have cannot fit on the page. We would have to abbreviate all of our status titles. I'd love to be able to see a little bit more of the background calculation process for the time to hire reports and those like it. Review collected by and hosted on G2.com.

Response from Chandler Johnson of JazzHR

Thank you for sharing your feedback! We're thrilled to hear that you find JazzHR intuitive and user-friendly and we appreciate your suggestions for improvements. Your input is valuable to us as we strive to enhance our platform. We understand the importance of efficient organization and communication with applicants, and we're glad JazzHR is benefiting you in this aspect.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Simple and Efficient"
4.5/5
What do you like best about JazzHR?

JazzHR is super intuitive and easy to use and implement — it’s quick to post jobs, track candidates, and collaborate with hiring managers. The user experience feels smooth and works well even for smaller teams without a dedicated ATS admin. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

The reporting features in the standard plan are very limited. It’s hard to extract actionable insights without upgrading, and I’d love to see a basic recruiting funnel and more customizable metrics included by default. Notifications and permissions could also be more flexible. Review collected by and hosted on G2.com.

Tori C.
TC
Tori C.
HR Recruiter
Mid-Market (51-1000 emp.)
"User-Friendly and Easy to Learn, But May Outgrow for Larger Teams"
4/5
What do you like best about JazzHR?

It is very user friendly & easy to learn! Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

Some of the functions are too juvenile, it is for a small company and we seem to be outgrowing it! Which isn't a bad thing :) Review collected by and hosted on G2.com.

Sarah G.
SG
Sarah G.
HR Generalist
Mid-Market (51-1000 emp.)
"Exceptionally User-Friendly Experience"
3.5/5
What do you like best about JazzHR?

Jazz is user friendly and doesn't require much training for recruiters or managers Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

The reporting isn't robust enough for what/how we'd like to track thing Review collected by and hosted on G2.com.

Sarah B.
SB
Sarah B.
Talent Acquisition Partner
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Occasional Glitches and Limited Job Posting Customization"
4/5
What do you like best about JazzHR?

I like how easy JazzHR is to use. Its a very user friendly platform. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

I dislike how sometimes the software is glitchy, it goes down or things won't load. Additionally, job postings are hard to control the style, font, etc. Review collected by and hosted on G2.com.

Crystal D.
CD
Crystal D.
Staffing Coordinator
Small-Business (50 or fewer emp.)
"There really was an easier way!"
5/5
What do you like best about JazzHR?

The interactive and live classes that Jazz offers right at the beginning are GREAT for getting started. The on-demand classes and tutorials have made the transition to this platform a breeze. I learned more about this platform in a matter of days than I did with our previous platform after using it for months. It has been a gamechanger for us. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

It would be nice if the texting feature was unlimited. Review collected by and hosted on G2.com.

Alan N.
AN
Alan N.
Human Resource Manager
Mid-Market (51-1000 emp.)
Originally submitted 2/13/2023
"Great partner"
3/5
What do you like best about JazzHR?

Keeps me organized. Everything is in one place, and with just a click or two, I can get the info I need. Plus, it lets me know if someone has previously applied. It is user friendly so it takes very little time to train new employees. When I have a question, response time is quick. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

I don't have a customer rep that I can go to. Price keeps going up. Review collected by and hosted on G2.com.

Response from Shelby Klick of JazzHR

Hi Alan, thanks for taking the time to leave us a review! We're glad to hear that JazzHR help you keep your recruiting efforts organized. If you ever have any questions or feedback, our team is here to help! Please reach out to us at support@jazzhr.com. Thanks again!

Questions about JazzHR? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

MC
Molly Church
•
Last activity 1 day ago

In JazzHR, how do you handle cloning a job without old candidates carrying over?

Eric L.
EL
Eric Love
•
Last activity about 6 years ago

When will you broaden the integrations to LinkedIn, Glassdoor, etc?

2 Upvotes
1
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Pricing Options

Pricing provided by JazzHR.

Hero

$99.00
Flat Rate Per Month

Plus

$325.00
Flat Rate Per Month

Pro

$499.00
Flat Rate Per Month
JazzHR Comparisons
JazzHR Features
Marketing Automation
File Sharing
Reporting
Candidate Evaluations
Customization
Integration APIs
User, Role, and Access Management
Candidate Search
Career Page Configuration