--- title: JazzHR Reviews meta_title: 'JazzHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 866 reviews by the users' company size, role or industry to find out how JazzHR works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 866 scale: '5' date_modified: '2026-08-03' parent_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # JazzHR Reviews **Vendor:** Employ **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.4/5.0 **Total Reviews:** 866 ## About JazzHR JazzHR is user-friendly recruiting software built for small businesses. It helps growing teams hire faster by streamlining every step of the hiring process, from job posting and candidate sourcing to interviews and offer letters, without the complexity of enterprise ATS platforms. With built-in automation, AI-powered candidate recommendations, and easy-to-use workflows, JazzHR helps busy teams spend less time on administrative tasks and more time connecting with the right candidates. For more information, visit www.jazzhr.com. ## JazzHR Pros & Cons **What users like:** - Users value the **user-friendly interface** of JazzHR, simplifying candidate tracking and improving hiring workflow efficiency. (107 reviews) - Users value the **efficient applicant management** of JazzHR, streamlining hiring with intuitive workflows and real-time communication. (35 reviews) - Users value the **efficiency** of JazzHR, appreciating its automation and streamlined processes that save significant time. (33 reviews) - Users appreciate how JazzHR offers **easy job posting and integration** , streamlining the recruiting process significantly. (31 reviews) - Users find JazzHR to be **easy to use** and effective in streamlining the recruiting process and organization. (29 reviews) - Users appreciate the **clean and intuitive interface** of JazzHR, enhancing their recruitment efficiency and user experience. (29 reviews) - Users appreciate the **customizability** of JazzHR, allowing tailored workflows and communications for efficient recruitment. (28 reviews) - Process Management (28 reviews) - Users value the **simplicity and functionality** of JazzHR, enhancing collaboration and streamlining the hiring process. (27 reviews) - Users commend the **responsive customer support** of JazzHR, enhancing their overall experience and satisfaction with the platform. (24 reviews) **What users dislike:** - Users experience difficulties with **candidate filtering and unresponsive support** , hindering efficient management of candidates across multiple regions. (33 reviews) - Users express frustration with **limited customization** options in JazzHR, hindering their ability to tailor the product effectively. (31 reviews) - Users find the **missing features** in JazzHR, such as an improved reporting system and interview rating, frustrating. (30 reviews) - Users are frustrated by **lacking features** in JazzHR, particularly with underwhelming reporting and limited customization options. (24 reviews) - Users face **access limitations** in JazzHR, struggling with difficult transitions, manual data transfer, and rigid job posting refreshes. (23 reviews) - Users find JazzHR’s **job posting functionality inadequate** , facing issues with customization, privacy controls, and data management. (18 reviews) - Limited Features (17 reviews) - Integration Issues (13 reviews) - Glitches (12 reviews) - Lack of Clarity (11 reviews) ## JazzHR Reviews ### 1. Intuitive and Automated, But Text Notifications Need Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about JazzHR?** I was looking for an ATS that is intuitive and user-friendly. I also wanted a tool that was easy to launch and had automation features. JazzHR provides all this and more. **What do you dislike about JazzHR?** JazzHR only offers 1 number for the text feature and you do not receive an email when someone responds. You have to use the app or go back to the profile to see if someone responded. **What problems is JazzHR solving and how is that benefiting you?** JazzHR has built in promotions features where you can advertise your job right from the platform. They bill directly to your account and it saves time and money from having to go to an external website and post your job. ### 2. Perfect for small businesses! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about JazzHR?** JazzHR was super easy to implement. The software is pretty intuitive. They do have someone to support your initial setup, and then customizations are pretty straightforward. I love that a lot of the other software that I use connects to it, like Gusto, Criteria, and DISA Background Screening. This has saved a lot of time, streamlining the processes. When you are a 1 person team, every minute counts, so this was huge for me. **What do you dislike about JazzHR?** There are a few things I wish JazzHR did better. I wish there was a default setting for rejections (like if I reject someone, automatically send a rejection notice in 3 days). Right now you have to manually select when you want the notice to go out. Also, when you do a bulk status change, you get the option to send a rejection notice immediately but not an option for sending it in the future. Not a huge deal, but something I have been able to do in other systems that I liked having as an option. I use JazzHR daily, all day long as we are doing a ton of recruiting. **What problems is JazzHR solving and how is that benefiting you?** I am able to track candidates from lots of sources in one place, and easily communicate with candidates. ### 3. EASE OF USE **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about JazzHR?** I received zero training on this ATS but it is so intuitive I didnt need it! I really like that the steps and status are clear and easy to move candidates through the system **What do you dislike about JazzHR?** System integrations with other tools to be able to automate candidate interaction. **What problems is JazzHR solving and how is that benefiting you?** Being able to keep my candidates well organized! **Official Response from Shelby Klick:** > Hello there! Thanks for taking the time to leave us a review. We're happy to hear about your easy and intuitive experience with JazzHR to help track your applicants throughout your hiring process! While training is not required to understand and use JazzHR we do offer weekly training webinars to help you learn about and use different features, such as workflow automation, including automating emails to candidates. For more info or to sign up for an upcoming training session, visit www.jazzhr.com/jazzhr-academy. Thanks again! ### 4. Effortless Document Sharing, But Needs Group Messaging and Export Options **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany S. | Senior Healthcare Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about JazzHR?** I like how easy it is to send documents to candidates and also recieve documents from candidates. **What do you dislike about JazzHR?** I really wish they had a group "texting" option within jazz or pull certain candidates on to a excel spreadsheet **What problems is JazzHR solving and how is that benefiting you?** Jazz isn't solving a ton of problems for me, I am a recruiter so I don't use Jazz like someone who does credentialing and compliance. ### 5. Do Not Recommend **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about JazzHR?** Being able to send questionnaires after the applicant applies **What do you dislike about JazzHR?** Reporting, support,permissions,duplicates **What problems is JazzHR solving and how is that benefiting you?** Maintaining applicant records **Official Response from Megan Ferenz:** > Thank you for your feedback. We’re glad the questionnaire feature has been useful. We’re sorry to hear about your experience with reporting, support, and permissions. If you’re open to it, we’d appreciate the chance to connect and learn more. ### 6. easy to use; can be buggy **Rating:** 4.0/5.0 stars **Reviewed by:** Josh O. | Director of talent acquisition, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about JazzHR?** The ease of posting a position. The guidelines ar eright there as you are posting **What do you dislike about JazzHR?** Constant "connections issues" despite being on several different networks. Too often the system is buggy and has issues. I wish I could update positions more than once every 3 months. **What problems is JazzHR solving and how is that benefiting you?** It allows me to post a variety of positions alot quicker than other platforms. ### 7. Easy to Use and Quick to Learn, Even for Non-Techies **Rating:** 3.0/5.0 stars **Reviewed by:** Ryan K. | Recruitment Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about JazzHR?** It is fairly easy to use and the learning process is quick, even for those who are less tech-savvy. **What do you dislike about JazzHR?** The metrics reporting does not go into the depth that is needed at our company. **What problems is JazzHR solving and how is that benefiting you?** It provides and ATS to track and find new candidates. It allows us to guide the candidates throughout the entire interview process. ### 8. User-Friendly Interface, But Limited Editing and Annoying OTP Requirement **Rating:** 4.0/5.0 stars **Reviewed by:** Naomi S. | Recruiting Project Coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about JazzHR?** I like the ease of use. Everything is very self-explanatory. **What do you dislike about JazzHR?** I don't like that I cannot edit the discussion steps for a candidate. Also don't love the new OTP requirement. **What problems is JazzHR solving and how is that benefiting you?** Keeping my entire team up to date on the latest updates for each candidate. Allows for us all to be on the same page. ### 9. Time-Saving and Cost-Effective Applicant Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly M. **Reviewed Date:** October 27, 2025 **What do you like best about JazzHR?** I love using JazzHR for its ability to automate tasks and reduce manual work, which significantly saves me time. The setup process was super easy and customizing it to our needs was a breeze. I find the workflow steps and the e-signature process incredibly useful, making my work more efficient. Additionally, its pricing offers great value for the extensive range of services it provides. **What do you dislike about JazzHR?** I would like certain actions to be automated based on workflow triggers. **What problems is JazzHR solving and how is that benefiting you?** I use JazzHR to automate tasks and reduce manual work, saving me time. ### 10. Senior Recruiter **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about JazzHR?** It's very intuitive and user friendly. I also like the control I have over workflows. I like being able to export information in various formats. **What do you dislike about JazzHR?** I still really wish that there was an option in jazzhr to make a sound notification for text messages without having to go to the external website for that feature for texts. I wish the user had more control about the appearance of advanced reporting. For example all of the statuses we have cannot fit on the page. We would have to abbreviate all of our status titles. I'd love to be able to see a little bit more of the background calculation process for the time to hire reports and those like it. **What problems is JazzHR solving and how is that benefiting you?** Organization of and communication with applicants. **Official Response from Chandler Johnson:** > Thank you for sharing your feedback! We're thrilled to hear that you find JazzHR intuitive and user-friendly and we appreciate your suggestions for improvements. Your input is valuable to us as we strive to enhance our platform. We understand the importance of efficient organization and communication with applicants, and we're glad JazzHR is benefiting you in this aspect. ### 11. Simple and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about JazzHR?** JazzHR is super intuitive and easy to use and implement — it’s quick to post jobs, track candidates, and collaborate with hiring managers. The user experience feels smooth and works well even for smaller teams without a dedicated ATS admin. **What do you dislike about JazzHR?** The reporting features in the standard plan are very limited. It’s hard to extract actionable insights without upgrading, and I’d love to see a basic recruiting funnel and more customizable metrics included by default. Notifications and permissions could also be more flexible. **What problems is JazzHR solving and how is that benefiting you?** JazzHR helps us centralize and streamline our recruiting process. Before, we were juggling spreadsheets and emails — now everything from job posting to candidate tracking happens in one place. It saves us time, reduces manual work, and makes it easier to collaborate across the team. ### 12. User-Friendly and Easy to Learn, But May Outgrow for Larger Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Tori C. | HR Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about JazzHR?** It is very user friendly & easy to learn! **What do you dislike about JazzHR?** Some of the functions are too juvenile, it is for a small company and we seem to be outgrowing it! Which isn't a bad thing :) **What problems is JazzHR solving and how is that benefiting you?** Keeping track of applicants and their many profiles ### 13. Exceptionally User-Friendly Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Sarah G. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about JazzHR?** Jazz is user friendly and doesn't require much training for recruiters or managers **What do you dislike about JazzHR?** The reporting isn't robust enough for what/how we'd like to track thing **What problems is JazzHR solving and how is that benefiting you?** It's an easy way for applications to come into one convenient platform instead of several platforms ### 14. User-Friendly Platform with Occasional Glitches and Limited Job Posting Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah B. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about JazzHR?** I like how easy JazzHR is to use. Its a very user friendly platform. **What do you dislike about JazzHR?** I dislike how sometimes the software is glitchy, it goes down or things won't load. Additionally, job postings are hard to control the style, font, etc. **What problems is JazzHR solving and how is that benefiting you?** Recruiting ### 15. There really was an easier way! **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal D. | Staffing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about JazzHR?** The interactive and live classes that Jazz offers right at the beginning are GREAT for getting started. The on-demand classes and tutorials have made the transition to this platform a breeze. I learned more about this platform in a matter of days than I did with our previous platform after using it for months. It has been a gamechanger for us. **What do you dislike about JazzHR?** It would be nice if the texting feature was unlimited. **What problems is JazzHR solving and how is that benefiting you?** I am currently learning how to use/create the automations and it is such a time saver. ### 16. Great partner **Rating:** 3.0/5.0 stars **Reviewed by:** Alan N. | Human Resource Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about JazzHR?** Keeps me organized. Everything is in one place, and with just a click or two, I can get the info I need. Plus, it lets me know if someone has previously applied. It is user friendly so it takes very little time to train new employeees. When I have a question, response time is quick. **What do you dislike about JazzHR?** I don't have a customer rep that I can go to. Price keeps going up. **What problems is JazzHR solving and how is that benefiting you?** Organization is number one. That covers a multitude of things. **Official Response from Shelby Klick:** > Hi Alan, thanks for taking the time to leave us a review! We're glad to hear that JazzHR help you keep your recruiting efforts organized. If you ever have any questions or feedback, our team is here to help! Please reach out to us at support@jazzhr.com. Thanks again! ### 17. Seamless Applicant Tracking Between Hiring Managers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about JazzHR?** Tracking applicants between hiring managers **What do you dislike about JazzHR?** organization of jobs like folders might be helpful **What problems is JazzHR solving and how is that benefiting you?** communication between hiring team. tracking for eeo ### 18. User-Friendly Format That Makes Updating Posted Jobs Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about JazzHR?** I like the format, it's user friendly and easy to update jobs even after they are posted. **What do you dislike about JazzHR?** I don't like the reporting, and that you can't speak to a rep if you need one. **What problems is JazzHR solving and how is that benefiting you?** It's helping us with our talent acquisition. Having an ATB benefits our country greatly. ### 19. User friendly with solid results **Rating:** 4.5/5.0 stars **Reviewed by:** shawn r. | TA Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about JazzHR?** It simplifies the hiring process with personalized workflows for text and email, job postings, and job analytics to assess the effectiveness of your post. Its platform saves time and reduces the "noise" of unqualified or out-of-area candidates haphazardly applying to your job and being charged for it. It's great to open your page and see candidates ready to start the journey. **What do you dislike about JazzHR?** It lacks advanced AI-driven candidate matching and seems limited in the integrations I’m using. It forces an odd offloading process, exporting candidates in a CSV report, requiring another app to transfer the data. While it’s designed to be a standalone platform, it needs updates to support all necessary features. Additionally, the pricing structure is vague and includes an auto-increase function—if you exceed your job posting limit, it automatically upgrades you to the next tier without confirming the purchase. **What problems is JazzHR solving and how is that benefiting you?** It streamlines the hiring process for solo recruiters by saving money, eliminating the need to purchase "promoted" job postings on multiple sites. The pre-screening tools are solid and help attract the right candidates effectively. ### 20. Talent Acquisition Specialist **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about JazzHR?** - That we can rate candidates using the 5-star method - Can attach email templates to certain interview stages **What do you dislike about JazzHR?** - Going back to the original list when merging candidates - I don't like how the scheduled time doesn't default to the last scheduled time used when scheduling email outs to candidates **What problems is JazzHR solving and how is that benefiting you?** - Being able to house all of our candidates in one platform **Official Response from Shelby Klick:** > Hi, thanks for taking the time to leave us a review! We're glad to hear that you like the ability to rate candidates and attach email templates in JazzHR. We appreciate your feedback on the experience while merging candidates and will share it with our team for further improvement. Thanks again! ### 21. Intuitive ATS for New Users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about JazzHR?** Intuitive for new ATS users which I have **What do you dislike about JazzHR?** It is limited, but it fits the needs of the small group I'm supporting **What problems is JazzHR solving and how is that benefiting you?** Previously to using JazzHR, my Managers were posting their positions on Indeed which is not user friendly and they were not getting quality candidates. ### 22. Very comprehensive and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about JazzHR?** I like that it is easy to use and you can keep watched candidates on your dashboard for future use. **What do you dislike about JazzHR?** I do not like OTP - it is annoying to be honest but I understand the need due safety precautions you need to take. **What problems is JazzHR solving and how is that benefiting you?** Its solving our ATS needs here. Its easy to use and straight forward, **Official Response from Shelby Klick:** > We're delighted to hear that JazzHR is solving your ATS needs and that you find it easy to use. Thank you for sharing your positive experience with us! ### 23. Stopping Giving me Applicants Before end of Subscription **Rating:** 0.0/5.0 stars **Reviewed by:** Hannah M. | Licensed Insurance Agent, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about JazzHR?** Affordable, but not applicants after subscribing for a year. They got me to do the yearly subscription and then took my applicants. **What do you dislike about JazzHR?** JazzHR only gave myself and my other coworkers applicants for the first 6 months of our yearly subscription and then did not allow us to cancel our subscriptions so we paid over $1,000 per person for no applicants. **What problems is JazzHR solving and how is that benefiting you?** I emailed them several times and they told me they could not help me with my issue and that I would have to contact the boards directly to have it resolved even though I was paying them to be the "middle man" ### 24. Great for Organization, Daily OTP Is Annoying **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about JazzHR?** Keeps my reqs and candidates in order. Also having the ability to search candidates or jobs when trying to find potential candidates from old reqs. **What do you dislike about JazzHR?** Having to enter the one time password each day. **What problems is JazzHR solving and how is that benefiting you?** Keeping my candidates organized and allowing me to see where they are in the recruiting lifecycle. ### 25. JazzHR is a very good tracking system **Rating:** 4.5/5.0 stars **Reviewed by:** Racquel H. | HR Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about JazzHR?** We can readily see applicants and they can apply easily **What do you dislike about JazzHR?** Some applicants send their applications twice (or more) for the same role. It would be great if they get a message that they already applied for the role and need not send another. I am looking to generate a report to a more detail report like date on those shortlisted based on gender. But we can't. This would be great if made possible. **What problems is JazzHR solving and how is that benefiting you?** We are able to track how many applied for the role based on gender ### 26. Useful Applicant Tracking System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about JazzHR?** JazzHR has helped us tremendously to keep track of the hiring process. I appreciate the automations and how easy it is to set them up. We were finally able to get away from paper and have streamlined our processes. Once the initial setup wad done and I had everything organized the way I wanted, it had saved so much time. As a stand alone ATS, it had remained affordable for us. **What do you dislike about JazzHR?** We had some problems with “connectivity issues” often at the beginning. No real solution was given, but the problem eventually ended after several months thank goodness. **What problems is JazzHR solving and how is that benefiting you?** It has helped us save a lot of time and get away from paper. It helps us weed out unqualified candidates with customized questionnaires with red flag questions. ### 27. Simple and User-Friendly, But Prone to Crashes **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about JazzHR?** The simplicity of it, the ability to send emails directly through the app, the discussion section **What do you dislike about JazzHR?** How often it crashes, the multiple candidate profiles, only the hiring manager being able to view prescreens **What problems is JazzHR solving and how is that benefiting you?** It is nice having 1 easy to use location for all applicants ### 28. Great platform with easy access to assistance when needed **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey P. | Recruitment Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about JazzHR?** I like the level of customization that I have with this platform along with having quick response from admin whenever a question or issue arises. I use this plat form every day - multiple times a day, and it is very easy to use. We switched from another ATS and the implementation was seamless. If you are a recruiter, or HR manager I would highly suggest this platform, it made my job much easier and I feel like I have only scratched the surface of all that JazzHR can do. **What do you dislike about JazzHR?** The platform to pull data can be confusing but I think with more training on it I will be able to be better att using the platform. **What problems is JazzHR solving and how is that benefiting you?** JazzHR helps with being able to organize our candidates and commuicate easily with them. ### 29. Used it at two small employers and has changed our recruiting game! **Rating:** 5.0/5.0 stars **Reviewed by:** Shira W. | Director, People Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about JazzHR?** I've used JazzHR at two small(ish) employers. It's made hiring as a small HR team a breeze. There's tons of adaptability for your unique hiring process and we've gotten up and running in a manner of days. **What do you dislike about JazzHR?** This is a small thing but sometimes I wish you could set permissions unique to job roles instead of at the enterprise level. **What problems is JazzHR solving and how is that benefiting you?** It makes administering searches really easy, for two businesses it has eliminated the manual collection of job descriptions and streamlined job posting. ### 30. Great features but issues with reliability **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about JazzHR?** The reporting feature. While there is room for improvement, the ability to customize reports is useful for pulling source data and tracking candidate trends. **What do you dislike about JazzHR?** There are issues with reliability. The site often goes down or has serious loading issues. When calling 20+ candidates a day and having to wait minutes for certain things to load or repeatedly getting error signs can be frustrating. **What problems is JazzHR solving and how is that benefiting you?** There aren't many problems Jazz is solving. It is functioning adequately as an ATS for tracking purposes and for reporting. ### 31. Easy Offer Letters, But Frequent Downtime Issues **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about JazzHR?** Some functions are easy, like offer letters. **What do you dislike about JazzHR?** How often it goes down and I get error messages quite a bit. **What problems is JazzHR solving and how is that benefiting you?** Sending offer letters and texting. ### 32. They are incredibly attentive, respond to emails quickly, and post on the most important job sites. **Rating:** 5.0/5.0 stars **Reviewed by:** Ely R. | HR Coordinator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about JazzHR?** What I like best about JazzHR is their responsiveness and attentiveness. They answer emails quickly, provide excellent support, and ensure job postings reach the most important job sites. The platform is also very user-friendly, making the hiring process smooth and efficient. **What do you dislike about JazzHR?** Cant think of anything at the moment, everytime I;ve had an issue tey are quick to respond and fix the issue. **What problems is JazzHR solving and how is that benefiting you?** JazzHR helps streamline the hiring process by making job posting, applicant tracking, and candidate communication more efficient. It saves time by automatically posting to major job boards, organizing applications in one place, and allowing easy collaboration with the hiring team. This improves workflow, reduces manual work, and helps fill positions faster. ### 33. Easy to Use, But Text Notifications Need Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about JazzHR?** How simple it is to use, moving from stage to stage **What do you dislike about JazzHR?** That text messages dont pop up unless in the profile. **What problems is JazzHR solving and how is that benefiting you?** n/a ### 34. JazzHR - a great system for all your recruitment needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2025 **What do you like best about JazzHR?** I like that it is easy to use & how much I can do with it. Beyond posting the job ad i have the ability to easily monitor candidates as well as to move them through the recruitment process alongside the hiring manager. This makes it convenient for me to assist in the recruitment process for managers who live in different states. **What do you dislike about JazzHR?** My main dislike about JazzHR is how confusing the system can be to use if you haven't spent many, many hours using it or done some of the training. Many of the managers doing hiring only use the site to go through resumes and select ones they want to move forwards, but because they struggle to understand easily how to use the pages it can be difficult. These are also the people least likely to take the time to learn, so simplicity and ease of use is a key factor in their experience. **What problems is JazzHR solving and how is that benefiting you?** JazzHR provides a place where I can post and review applications in a way that is more streamlined than some other systems, whilst also allowing me to share specific jobs with the hiring manager to ensure they also have oversight. I also really am appreciating the more recent drive I've seen by Jazz to promote L&D for its systems and more. ### 35. Great Recruiting Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff V. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about JazzHR?** We find Jazz HR tools critical to our recruiting success and a better model to consolidate across platforms. **What do you dislike about JazzHR?** We like the pause feature, however; For our uses, we do not recruit frequently, so having to remember to suspend or freeze the subscription and then start up again is not hard, but something we need to remember to do. **What problems is JazzHR solving and how is that benefiting you?** Getting our ads placed onto more job boards, serving as a central spot for all applicant communications and forms input./ **Official Response from Shelby Klick:** > Hi Jeff, thank you for sharing your positive experience with JazzHR! We're thrilled to hear how JazzHR has been a valuable resource for your recruiting needs! It's great to know that you found it easy to use and that the implementation and integration went smoothly. We appreciate your feedback and are glad to hear that our customer support has been prompt and professional. Thanks again for your review! ### 36. Effective and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about JazzHR?** It is a flexible platform with many helpful and practical features **What do you dislike about JazzHR?** Reports need more features as I end up generating several reports and then combining data to form the report I need. **What problems is JazzHR solving and how is that benefiting you?** Recruitment Activities ### 37. Over 400 joins in two years! **Rating:** 5.0/5.0 stars **Reviewed by:** Greg B. | Chief Talent Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2025 **What do you like best about JazzHR?** Intuitive Easy to set up and manage Hiring teams love it Recruiters rely on it **What do you dislike about JazzHR?** None! We have had no issues with JazzHR, and volunteered ourselves to be one of their use cases (we are a nonprofit). I can not say enough on how JazzHR has been instrumental in our growth. **What problems is JazzHR solving and how is that benefiting you?** We started as a very small, 100% volunteer-staffed nonprofit with lofty growth goals. JazzHR has been our workhorse of an ATS allowing us to far exceed our initial plans. It is our source of truth, our single TA infrastructure tool, and key to our ability to quickly move candiates through our volunteering process. ### 38. Game Changer for our Recruitment Processes! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie K. | Director of Finance And Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about JazzHR?** - very user friendly: easy to navigate, intuitive to use without training - connects to other job posting platforms, automating job postings and saving time posting to multiple sites manually - keeps all of our open jobs and recruiting function well organized - enhances cross-functional and inter-departmental communication between hiring managers and HR - affordable, cloud-based system that keeps data secure - customizable to meet our individual needs and tailor to our hiring stages/process **What do you dislike about JazzHR?** Not a dislike but more of a wish list: - would like to have more standard reporting on activity within JazzHR related to open postings, closed postings, candidates, etc. - would like weekly and quarterly summary reports of activity **What problems is JazzHR solving and how is that benefiting you?** - helps us keep our job postings and candidates organized, enables us to provide a better hiring experience for candidates and improve internal communication - automates job posting to multiple websites, saving us a lot of time manually posting - helps us manage high volumes of applicants as well as keep hiring managers informed on the recruitment and hiring process ### 39. great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about JazzHR?** "What I really like about JazzHR is how it takes the chaos out of hiring. Instead of chasing updates over email or spreadsheets, everything’s in one place and easy to track. It feels less like a tool and more like a system that actually works with us, not against us." **What do you dislike about JazzHR?** "It would be great if there were more customization options, especially in workflows and forms. Sometimes we need more flexibility for different roles or teams." **What problems is JazzHR solving and how is that benefiting you?** "JazzHR helps us stay organized and keeps the hiring process on track. It saves us time by making it easy to manage candidates, schedule interviews, and collaborate as a team." ### 40. Great ATS! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly C. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about JazzHR?** JazzHR is easy to use and great for teams with multiple hiring managers. I can simply add a hiring manager to a job req, and they can sort through candidates, add comments, and suggest who should move onto the next steps. We have been using JazzHR for over 7 years now and love the interface. **What do you dislike about JazzHR?** More reporting functions and customization. I would like to be able to pull custom reports. I would also like to customize the application process more. **What problems is JazzHR solving and how is that benefiting you?** Recruitment can be a LOT to track. JazzHR makes it simple to track all candidates, send rejection notices, and track the interview process. ### 41. JazzHR from a Recruiter perspective **Rating:** 4.0/5.0 stars **Reviewed by:** Laura P. | Sr. IT Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about JazzHR?** We use it every day all day, It's very functional, has a lot of options to customize emails and processes. It also posts jobs online and on LinkedIn. We also use it for different integrations, as well the implementation works amazing and its easy to use it. **What do you dislike about JazzHR?** If I use it to source from 2 different countries, it is challenging to filter the candidates by country. We have tried 2 different ways and a mixed filter is not an option. As well sometimes we struggle to get customer support for some actions that are not available or not visible, the support is very unresponsive **What problems is JazzHR solving and how is that benefiting you?** It allow us to manage a huge amount of candidates easily. It also allows all the team to have visibility of a candidates' path of the recruitment process and to leave their impressions. The integrations with other apps it's amazing and saves a lot of time. ### 42. JazzHR is extremely user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about JazzHR?** I enjoy the functionality of it and how easy it is to use **What do you dislike about JazzHR?** Sometimes, although not often, when you search for a candidate you know is in the sytem, they will not show up **What problems is JazzHR solving and how is that benefiting you?** It helps make all of our job openings easy to manage and quickly see who has been applying to those openings ### 43. Great candidate tracking system and job post simplification **Rating:** 4.0/5.0 stars **Reviewed by:** Laurel M. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about JazzHR?** I'm able to post a job in 1 place that gets posted to many job search sites. It simplifies my entire process and allows me to have 1 place to manage all of my efforts. **What do you dislike about JazzHR?** I wish I could customize my dashboard and candidate page to find data more easily. I also wish there were better candidate verification systems in place as I sometimes wind up interviewing people who are clearly not in the country or who are not real candidates. **What problems is JazzHR solving and how is that benefiting you?** 1 place for recruiting needs and process. Access to multiple posting platforms. central recruiting and interviewing place. ### 44. Easy to use streamlined process **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah W. | Costume Designer, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about JazzHR?** I like how easy it is to use - its a one stop shop for organizing candidates. I like that I can create a process and flow that works for my company and then for individual job postings within the company. **What do you dislike about JazzHR?** I wish that the career page had more options for customization without having to know CSS. It should be easy to change colors and sizes and layout with an easy preview. **What problems is JazzHR solving and how is that benefiting you?** tracking applicants and agregating data. Able to use Jazz to move directly from offers to hired into ADP. Also enables a streamlined process for vetting applicants. **Official Response from Shelby Klick:** > Thank you for sharing your positive experience with JazzHR! We're thrilled to hear that you find our platform easy to use and efficient for organizing candidates. We appreciate your feedback regarding customization options on the career page and will certainly take that into consideration for future updates. Tracking applicants and aggregating data are key challenges that JazzHR aims to solve, and we're glad to hear that it has been beneficial for you in moving seamlessly from offers to onboarding in ADP. If you have any further suggestions or need assistance with customization, please feel free to reach out to our support team. ### 45. Pretty solid ATS, especially for the price **Rating:** 4.5/5.0 stars **Reviewed by:** Jess M. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about JazzHR?** JazzHR is packed with helpful features and really does make recruiting a lot more intuitive. I appreciate that it is designed with several user groups in mind, it's easy to train my recruiters and hiring managers to utilize the software. The ability to customize communications and stages is also extremely helpful. Overall it's an easy piece of software to use and it's got plenty of bells and whistles to make most hiring teams happy. **What do you dislike about JazzHR?** I would say that if I had to pick out any one thing it would be the reporting features, overall reporting is a bit clunky, lackluster, and limiting. **What problems is JazzHR solving and how is that benefiting you?** It really does make recruiting as a team a lot easier. Allowing for seamless and quick communications between the entire team is pretty amazing. It makes it easy to track and follow where applicants are in the pipeline and to locate issues that might be holding up the recruitment process. **Official Response from Shelby Klick:** > Thank you for sharing your positive experience with JazzHR! We're thrilled to hear that you find our platform intuitive and packed with helpful features. We're glad to hear that JazzHR is making recruiting easier for your team by facilitating seamless communication and efficient tracking of applicants. If you have any specific suggestions on how we can enhance our reporting capabilities or if you encounter any issues, please feel free to reach out to our support team. Thank you for choosing JazzHR! ### 46. JazzHR Review **Rating:** 5.0/5.0 stars **Reviewed by:** fatima e. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about JazzHR?** I like JazzHR’s simplicity and how easy it is to manage the hiring process. **What do you dislike about JazzHR?** I dislike that some advanced features in JazzHR are limited and require additional setup or upgrades. **What problems is JazzHR solving and how is that benefiting you?** JazzHR is helping us streamline candidate tracking and communication, saving time and improving efficiency. ### 47. Wonderful HR Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about JazzHR?** As a hiring manager, I love that JAZZHR allows me and our HR department the ability to communicate about hiring steps and where we are along the way. It also seamlessly allows us a system to recruit the BEST talent. **What do you dislike about JazzHR?** I have not found anything about the system I wish it had. It works well for my needs. **What problems is JazzHR solving and how is that benefiting you?** A simple way to communicate between the hiring managers and HR team. It also helps me remember candidates and follow through accordingly with the laws. ### 48. Amazing ATS, Simple to use and everyone loves it! **Rating:** 5.0/5.0 stars **Reviewed by:** Will L. | Senior Recruitment Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about JazzHR?** I have been using JazzHR since 2012. It started as a Theresumator and we rebranded as JazzHR. Throughout the years, I have seen improvements to it's UI adn also its ability to manage,track and help recruiters like us to do our job. **What do you dislike about JazzHR?** Not much to be honest. Maybe if they added AI to help with writing outreach OR update the UI a bit to make it more modern it would be nice. **What problems is JazzHR solving and how is that benefiting you?** We had over 15 openings at any given time so it was hard to not use an ATS. By using JazzHR, we were able to manage all the inbound resume and also attached anyone that we sourced from Linkedin. The hiring managers were able to review resumes and provided feedback in a timely manner. On top of that, they were able to tag me to review or add anyone as well so it was really easy to use and doesn't take a PHD to figure it out. **Official Response from Shelby Klick:** > Thank you for your review and for being a long-time JazzHR user since 2012! We're thrilled to hear that you find our platform simple to use and beneficial for managing your recruiting needs. Your feedback about adding AI for outreach and updating the UI is valuable, and we'll definitely consider it for future enhancements. We're glad that JazzHR has helped you efficiently manage multiple job openings, streamline resume reviews, and collaborate effectively with hiring managers. If you have any more suggestions or need assistance, please feel free to reach out. We appreciate your support and look forward to continuing to provide you with a great experience! ### 49. JazzHR ATS Review in the Non-Profit space **Rating:** 4.0/5.0 stars **Reviewed by:** Theresa D. | Director, Talent Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about JazzHR?** Bulk actions, intergration with sourcing platforms especially LinkedIn, email templates, collaboration function across teams, questionnaire function, interface/dashboardd **What do you dislike about JazzHR?** - The new reporting function is not very user friendly. I always go back to the old function to get my data. I do see some great data insights from the new function but it will be great to explore more user friendliness. **What problems is JazzHR solving and how is that benefiting you?** - Standardization in communication to candidates. With JazzHR we are able to use email templates that standardizes how we communicate with candidates at each level of the process. - Collaboration and information in one place. With the email function, team members are able to handover seamlessly on candidate communication when they need to be away or on leave. Collaboration is enhanced whereby users get to leave notes on candidates and review candidate information in one place. - Referral tracking: With the referral link, we are able to tell how well our employees are bringing in strong candidates and attracting people to our careers page. - Interview guide is amazing for keeping records of interview feedback and helps with compliance. **Official Response from Shelby Klick:** > Thank you for sharing your detailed feedback on JazzHR! We're thrilled to hear that you're enjoying features like bulk actions, integration with sourcing platforms, email templates, and collaboration functions. We appreciate your constructive criticism regarding the new reporting function and will work on enhancing its user-friendliness. It's great to hear how JazzHR is helping you standardize communication, improve collaboration, track referrals, and maintain interview records. If you need any assistance or have further suggestions, please feel free to reach out. We value your input and are committed to providing a seamless experience for all our users. ### 50. Jazz HR has been instrumental in our hiring **Rating:** 5.0/5.0 stars **Reviewed by:** Dan P. | Talent Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about JazzHR?** I like the ease of use. We've used JazzHR for every open role. We track applicants, communicate in the system to all the applicants through JazzHR so all the steps are tracked in one place. So we know what's been communicated. Also being able to have notes for hiring managers, interviewers, really helps with following up or knowing whether to move forward or stop with a candidate. **What do you dislike about JazzHR?** There really aren't any features I don't like about JazzHR. It's been very simple for all our team members to follow along. Even when we have candidates from recruiters, we plug them into the role and track progress through JazzHR. You can select who referred so it makes it easier to track who's with who. **What problems is JazzHR solving and how is that benefiting you?** JazzHR is really helping with outreach and ease of posting roles. We use the links from the job posting to then post in public forums and other locations for people to apply. We are grateful for the posting that happens in LinkedIn and other sites. Though most of our quality candidates come from us posting the roles in public job groups on social media pages, etc. ## JazzHR Discussions - [When will you broaden the integrations to LinkedIn, Glassdoor, etc?](https://www.g2.com/discussions/when-will-you-broaden-the-integrations-to-linkedin-glassdoor-etc) - 1 comment, 2 upvotes - [Why Switch?](https://www.g2.com/discussions/why-switch) - 2 comments, 2 upvotes - [Will electronic employment applications be implemented in the near future?](https://www.g2.com/discussions/will-electronic-employment-applications-be-implemented-in-the-near-future) - 3 comments, 1 upvote - [JazzHR Users](https://www.g2.com/discussions/jazzhr-users) - 1 comment, 1 upvote - [Pricing Plans](https://www.g2.com/discussions/pricing-plans-e1d8604b-43ff-470d-9d5a-372504f0fa16) - 1 comment, 1 upvote - [View JazzHR pricing details and edition comparison](https://www.g2.com/products/jazz-co/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+05%3A55%3A14+-0500&secure%5Bsession_id%5D=2d38bceb-a64f-48ec-abf5-7bbaa71d936a&secure%5Btoken%5D=83b403e3c5e1a0f79c9484161b3c210d9eec285db9db6409246f33f5147d7b9b&format=llm_user) ## JazzHR Integrations - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Cornerstone](https://www.g2.com/products/cornerstone-cornerstone/reviews) - [Criteria](https://www.g2.com/products/criteria/reviews) - [DISA Global Solutions](https://www.g2.com/products/disa-global-solutions/reviews) - [GoCo](https://www.g2.com/products/goco/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [SeekOut](https://www.g2.com/products/seekout/reviews) - [Sterling](https://www.g2.com/products/sterling/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Verified First](https://www.g2.com/products/verified-first/reviews) - [ZipRecruiter](https://www.g2.com/products/ziprecruiter/reviews) ## JazzHR Features **Recruitment Platform - Recruitment Platforms** - User Permissions - Interviews - Dashboard - Customization **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Basics** - Interoperability - Performance - Integrations **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Workflow Building **Platform Content** - Social Recruiting **Platform Performance** - Automation - File Sharing - Reporting **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **Platform Additional Functionality** - Dashboard - Mobility ## Top JazzHR Alternatives - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - 4.4/5.0 (3,889 reviews) - [Workable](https://www.g2.com/products/workable/reviews) - 4.4/5.0 (687 reviews) - [Breezy HR](https://www.g2.com/products/breezy-hr/reviews) - 4.4/5.0 (675 reviews)