Last updated: Nov 04, 2026
| Time to go live | Relative frequency |
|---|---|
| Under 1 day | Common |
| Under 1 month | Common |
| 1–3 months | Also reported |
| 3 months or longer | Less common |
The simplicity of it, the ability to send emails directly through the app, the discussion section Review collected by and hosted on G2.com.
How often it crashes, the multiple candidate profiles, only the hiring manager being able to view prescreens Review collected by and hosted on G2.com.
I like the level of customization that I have with this platform along with having quick response from admin whenever a question or issue arises. I use this platform every day - multiple times a day, and it is very easy to use. We switched from another ATS and the implementation was seamless. If you are a recruiter, or HR manager I would highly suggest this platform, it made my job much easier and I feel like I have only scratched the surface of all that JazzHR can do. Review collected by and hosted on G2.com.
The platform to pull data can be confusing but I think with more training on it I will be able to be better at using the platform. Review collected by and hosted on G2.com.
I've used JazzHR at two small(ish) employers. It's made hiring as a small HR team a breeze. There's tons of adaptability for your unique hiring process and we've gotten up and running in a manner of days. Review collected by and hosted on G2.com.
This is a small thing but sometimes I wish you could set permissions unique to job roles instead of at the enterprise level. Review collected by and hosted on G2.com.
The reporting feature. While there is room for improvement, the ability to customize reports is useful for pulling source data and tracking candidate trends. Review collected by and hosted on G2.com.
There are issues with reliability. The site often goes down or has serious loading issues. When calling 20+ candidates a day and having to wait minutes for certain things to load or repeatedly getting error signs can be frustrating. Review collected by and hosted on G2.com.
Some functions are easy, like offer letters. Review collected by and hosted on G2.com.
How often it goes down and I get error messages quite a bit. Review collected by and hosted on G2.com.
What I like best about JazzHR is their responsiveness and attentiveness. They answer emails quickly, provide excellent support, and ensure job postings reach the most important job sites. The platform is also very user-friendly, making the hiring process smooth and efficient. Review collected by and hosted on G2.com.
Can't think of anything at the moment, every time I've had an issue they are quick to respond and fix the issue. Review collected by and hosted on G2.com.
How simple it is to use, moving from stage to stage Review collected by and hosted on G2.com.
That text messages dont pop up unless in the profile. Review collected by and hosted on G2.com.
I like that it is easy to use & how much I can do with it. Beyond posting the job ad i have the ability to easily monitor candidates as well as to move them through the recruitment process alongside the hiring manager. This makes it convenient for me to assist in the recruitment process for managers who live in different states. Review collected by and hosted on G2.com.
My main dislike about JazzHR is how confusing the system can be to use if you haven't spent many, many hours using it or done some of the training. Many of the managers doing hiring only use the site to go through resumes and select ones they want to move forwards, but because they struggle to understand easily how to use the pages it can be difficult. These are also the people least likely to take the time to learn, so simplicity and ease of use is a key factor in their experience. Review collected by and hosted on G2.com.
We find Jazz HR tools critical to our recruiting success and a better model to consolidate across platforms. Review collected by and hosted on G2.com.
We like the pause feature, however; For our uses, we do not recruit frequently, so having to remember to suspend or freeze the subscription and then start up again is not hard, but something we need to remember to do. Review collected by and hosted on G2.com.
Hi Jeff, thank you for sharing your positive experience with JazzHR! We're thrilled to hear how JazzHR has been a valuable resource for your recruiting needs! It's great to know that you found it easy to use and that the implementation and integration went smoothly. We appreciate your feedback and are glad to hear that our customer support has been prompt and professional. Thanks again for your review!
It is a flexible platform with many helpful and practical features Review collected by and hosted on G2.com.
Reports need more features as I end up generating several reports and then combining data to form the report I need. Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
In JazzHR, how do you handle cloning a job without old candidates carrying over?
When will you broaden the integrations to LinkedIn, Glassdoor, etc?
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