--- title: Item8 Reviews meta_title: 'Item8 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Item8 works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 12 scale: '5' date_modified: '2026-08-07' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Item8 Reviews **Vendor:** Item8 **Category:** [Billing Software](https://www.g2.com/categories/billing) **Average Rating:** 4.0/5.0 **Total Reviews:** 12 ## About Item8 Item8 is a CRM and billing SaaS solution for HasOffers networks. ## Item8 Reviews ### 1. Digi Auto Adds **Rating:** 4.0/5.0 stars **Reviewed by:** Sairam Goud N. | Engineer, Development Infra, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2020 **What do you like best about Item8?** One of the best intitutive platforms for the Digital Advertisements, support to automate multiple businesses. Easy to get data of multiple companies at one go. One of the best platforms for affiliate marketing by uncovering hidden oppurtunities. Simplifies the billings of the same.Ability to integrate with other softwares like Wordpress, Quickbooks etc. **What do you dislike about Item8?** I expect more platfoems to integrate, users codable platform like Python. May be better pricing for beginners to build their business in initial stages **Recommendations to others considering Item8:** One of the best softwares for affiliate and digital marketing **What problems is Item8 solving and how is that benefiting you?** Affiliate marketing ### 2. Customer relationship management software for advertising firms **Rating:** 4.0/5.0 stars **Reviewed by:** Nuria V. | E-commerce Management Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2019 **What do you like best about Item8?** Item8 grants so many features to their users. It is easy to use. Their customer support is very helpful and they always response us on time. It enables us generating bills and invoices. It helps us in contact management. It enables us generating leads. We can easily manage user roles with this platform. It provides online storage as well. It helps us in managing workflows. **What do you dislike about Item8?** It is not supported by android devices or mobile phones. You must need web to access it. It is not suitable for small business. They do not provide free trail to test their services we have to purchase it for first use. You cannot contact to support team through calls you can only contact them online. **Recommendations to others considering Item8:** Our company takes advantage of both customer relationship management and other billing and customization features. It also enables postpaid bill generations. I recommend it to everyone. **What problems is Item8 solving and how is that benefiting you?** Using it for our company it is very flexible because it has so many features a company takes advantage with. They help us in accounting department as well because of its integrated accounting feature. It is ideal for customer relationships. ### 3. Managing items with ease! **Rating:** 4.0/5.0 stars **Reviewed by:** Keishlyann M. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Item8?** It is really easy to understand and implementation went really smooth for me. This product understand the problems of their customers and I found it really customer oriented. **What do you dislike about Item8?** The ever-changing user interface and frequent updates which do not contain any prominent improvement is what bugs me. It is difficult to integrate it with other platforms. **Recommendations to others considering Item8:** They can improve the overall user interface of product and increase balance in both front-end and back end features. **What problems is Item8 solving and how is that benefiting you?** Item8 reduced the workload as taking up all the tasks by itself. It helps me track the accountability of the bills, invoices and customer data. Moreover, it allowed me to analyze the cash flows and also generate financial repositories. ### 4. Your virtual manager! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Item8?** I would say that this product is truly customer oriented and it constantly evolves according to the needs of the customers. The customer service is really supportive and facilitated me with great efficiency **What do you dislike about Item8?** I experienced bugs in the user interface after every update. New updates don’t always add value to the functioning of the product. Moreover, sometimes it lags when booting up. **Recommendations to others considering Item8:** They can improve the fluency of the product by eliminating the bugs experienced by the user after every update. **What problems is Item8 solving and how is that benefiting you?** Keeping track of the customers and documentation is a hectic job. For me, Item8 provided a solution by managing and keeping a track of all my documents and keeping a track of my customers. Moreover, generating bills for my customers and adding any custom statistics have never been so easy for me. ### 5. The smooth operator **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Item8?** The customer service is second to none. Generating bills for the customers has never been so easy for me. Moreover, I don’t even have to track my bills, item8 does that for me. **What do you dislike about Item8?** I would prefer if they would allow more customization of the documentation for the user. This will enhance the UI to make it simpler to operate. **Recommendations to others considering Item8:** They should make it more user friendly for the ease of the end user. **What problems is Item8 solving and how is that benefiting you?** I loved the product; it is immensely useful for documentations and generating bills for the customers. It can generate both prepaid and postpaid bills for the customers. This reduces the operational overhead in my business. ### 6. Platform for managing bills and invoices **Rating:** 3.5/5.0 stars **Reviewed by:** Geetanjali C. | Sr. Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2020 **What do you like best about Item8?** Customers' needs are very well understood and resolved. Automation of bills and invoices are really liked by me! **What do you dislike about Item8?** It asks for updation every now and then. Sometimes, its templates force user to change their ways. **Recommendations to others considering Item8:** Customer support offered by Item8 is great. Excellent tool for managing bills and invoices! **What problems is Item8 solving and how is that benefiting you?** I use it for advertisement purpose, in which it helps a lot in preparing bills and invoices very fast and effectively. ## Item8 Discussions - [What is Item8 used for?](https://www.g2.com/discussions/what-is-item8-used-for) - [View Item8 pricing details and edition comparison](https://www.g2.com/products/item8/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A50%3A40+-0500&secure%5Bsession_id%5D=4aae6658-e38e-41e9-98a5-48ecf7110ca4&secure%5Btoken%5D=c175ffbb4745f6dcee1c6e804672709fba3f0f99e7c5595dda478e7347619cad&format=llm_user) ## Item8 Features **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Bill Processing** - Consolidation - Batch Invoicing - Management - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Integration** - Accounting - Payments - ERP - Mobile Payments - CRM **Agentic AI - Billing** - Autonomous Task Execution **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation ## Top Item8 Alternatives - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,761 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,969 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,783 reviews)