[ InvGate... Reviews ](https://www.g2.com/products/invgate-service-management/reviews) [ InvGate... Reviews ](https://www.g2.com/products/invgate-service-management/reviews) # InvGate Service Management Pricing Overview [Editedit](https://my.g2.com/invgate-service-management/pricings) Free Trial **InvGate Service Management has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact InvGate Service Management to obtain current pricing. Receive a customized price quote based on the licensing model (On-Premise or SaaS), the number of Agents, and the number of Assets to be managed. Pro Tier at $40/month/agent billed annually. Enterprise quote available upon Request. Pricing information for InvGate Service Management is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase InvGate Service Management must be conducted with the seller. Discounts available to non-profits, and educational organizations. Pricing information was last updated on July 28, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Perceived Cost $$$$$ [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Sponsored Freshservice 4.6/5 (1,336) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Freshservice 4.6/5 (1,290) ](https://www.g2.com/products/freshservice/reviews) [ ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management") Jira Service Management 4.3/5 (961) ](https://www.g2.com/products/jira-service-management/reviews) [ ![ManageEngine ServiceDesk Plus](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg "ManageEngine ServiceDesk Plus") ManageEngine ServiceDesk Plus 4.2/5 (242) ](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) [ View All Alternatives ](https://www.g2.com/products/invgate-service-management/competitors/alternatives) ## InvGate Service Management Alternatives Pricing The following is a quick overview of editions offered by other [Service Desk Software](https://www.g2.com/categories/service-desk) | ![Freshservice](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png) [Freshservice](https://www.g2.com/products/freshservice/reviews) ##### STARTER | $19.00 | For getting started - Incident Management - Knowledge Base - Self Service Portal - SLA Management - Workflow Automator - Orchestration - Access Controls Starter - Analytics Starter - Multiple Portal Languages - Custom SSL - Marketplace Apps - Mobile Apps - 1000 Orchestration transactions/mo/account [Show More](javascript:void(0);) | | ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png) [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) ##### Free | 0/agent/month | For small teams starting with a service desk. Up to 3 agents for free. | | ![ManageEngine ServiceDesk Plus](https://images.g2crowd.com/uploads/product/image/small_square/small_square_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg) [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) ##### Standard Edition help desk module | Starts at $1195 (For 10 technicians annually) | The standard edition is free of charge on both the On-Premises and cloud versions, with no restrictions on the number tickets or end users or on the amount of cloud storage supported. You can enjoy a world-class help desk experience with no restrictions! - Self service portal - Incident management - Active Directory integration - LDAP integration - SLA management - Knowledge base - Multi-site support - Help desk reports [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various InvGate Service Management alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## InvGate Service Management Pricing Reviews (1) DH Dov H. Project Manager Mid-Market (51-1000 emp.) 8/5/2025 More Options - "A Cost-Effective ITSM Solution That Gets the Job Done" 3.5/5 What do you like best about InvGate Service Management? InvGate Service Management is intuitive, flexible, and easy to roll out across IT and other departments like HR and facilities. The visual workflow builder and automation rules save tons of time by streamlining ticket routing and approvals. Built-in SLAs, reporting, and a user-friendly portal make it easy to manage requests and improve response times. It’s a powerful yet cost-effective alternative to more complex ITSM tools. Review collected by and hosted on G2.com. What do you dislike about InvGate Service Management? While InvGate is powerful and user-friendly, some areas could use more polish. The reporting tools are solid but could benefit from more advanced filtering and customization options. Integrations with third-party apps are somewhat limited out of the box and may require extra setup. Occasionally, UI responsiveness can lag when handling large data sets. Review collected by and hosted on G2.com. What problems is InvGate Service Management solving and how is that benefiting you? InvGate Service Management has helped us centralize and standardize internal support across IT, HR, and facilities, replacing scattered email requests and inconsistent processes. It ensures tickets are properly categorized, routed, and tracked with clear SLAs. This has improved response times, reduced manual follow-ups, and given us better visibility into team performance and recurring issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite InvGate Service Management Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image") Freshservice 4.6/5 (1,336) [ Compare Now ](https://www.g2.com/compare/freshservice-vs-invgate-service-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Product Avatar Image") Jira Service Management 4.3/5 (987) [ Compare Now ](https://www.g2.com/compare/invgate-service-management-vs-jira-service-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg "Product Avatar Image") ManageEngine 4.2/5 (249) [ Compare Now ](https://www.g2.com/compare/invgate-service-management-vs-manageengine-servicedesk-plus) ##### Categories on G2 [ Help Desk ](https://www.g2.com/categories/help-desk)[ IT Service Management (ITSM) Tools ](https://www.g2.com/categories/it-service-management-itsm-tools)[ Service Desk ](https://www.g2.com/categories/service-desk) ##### Explore More [ Top tools for running multi-channel marketing campaigns ](https://www.g2.com/discussions/what-are-the-top-tools-for-running-effective-multi-channel-marketing-campaigns)[ PR Firms in Dallas ](https://www.g2.com/categories/pr-firms/locations/dallas-tx-us)[ best e-signature software ](https://www.g2.com/discussions/best-e-signature-solution-help) [ What platform integrates social suites with CRM and marketing tools? ](https://www.g2.com/discussions/what-platform-integrates-social-suites-with-crm-and-marketing-tools)[ Best digital asset management system reviews ](https://www.g2.com/discussions/best-digital-asset-management-system-reviews)[ Pros and Cons Details ](https://www.g2.com/products/invgate-service-management/reviews?qs=pros-and-cons) Show More [ Top tools for running multi-channel marketing campaigns ](https://www.g2.com/discussions/what-are-the-top-tools-for-running-effective-multi-channel-marketing-campaigns)[ PR Firms in Dallas ](https://www.g2.com/categories/pr-firms/locations/dallas-tx-us)[ best e-signature software ](https://www.g2.com/discussions/best-e-signature-solution-help) [ What platform integrates social suites with CRM and marketing tools? ](https://www.g2.com/discussions/what-platform-integrates-social-suites-with-crm-and-marketing-tools)[ Best digital asset management system reviews ](https://www.g2.com/discussions/best-digital-asset-management-system-reviews)[ Pros and Cons Details ](https://www.g2.com/products/invgate-service-management/reviews?qs=pros-and-cons)