--- title: Insperity Reviews meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 423 reviews by the users' company size, role or industry to find out how Insperity works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 423 scale: '5' date_modified: '2026-10-01' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Insperity Reviews **Vendor:** Insperity **Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) **Average Rating:** 4.3/5.0 **Total Reviews:** 423 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Insperity Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship. ## Insperity Reviews ### 1. Responsive Team That Researches Answers and Stays on Top of Requests **Rating:** 4.5/5.0 stars **Reviewed by:** crys d. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 03, 2026 **What do you like best about Insperity?** I like how responsive our team is - they are always on top of our changes and requests. They will not just make up an answer, but will take the time to research the correct one. **What do you dislike about Insperity?** The piece that I like the least is the timecard functionality. Our employees have conectivity issues sometimes and the app is slow to load. Also in the website the timecards pages are slow to load and editing them is painful as each time you save it goes back to the top. It would also be nice if the timecards could be more compact so more days fit on the same page. **Recommendations to others considering Insperity:** Consider the cost in time that you are spending dealing with all the ancilary bennefit providers and employee benefit questions - when comparing the cost of Insperity. **What problems is Insperity solving and how is that benefiting you?** It is combining our HR processes into one platform and allowing us to offer large company bennefits to our employees even though we are a small company. **Official Response from Julia with Customer Advocacy:** > Hi crys. Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you. ### 2. Helpful, Caring Team That Always Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Trisha D. | Consultant, Unclaimed Property Advisory Sevices, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 25, 2026 **What do you like best about Insperity?** The people assigned to my company. They are helpful, caring, focused, and are focused on doing the best job possible. **What do you dislike about Insperity?** For a small company, I think the deciding factor will always come down to cost. That said, I honestly don’t have anything I dislike. **Recommendations to others considering Insperity:** For a small company, have your costs calculated before you reach out. Add up all the opportunity costs associated with internal preparation of payroll (and payroll taxes), dealing with benefits, and addressing daily employee questions. It's so much more than you think it is. Have that ready and you'll realize the savings right off the bat. I also recommend that you have your list of questions ready. In my experience, there was no question I had that wasn't fully addressed. **What problems is Insperity solving and how is that benefiting you?** Insperity takes the headache of payroll processing away. Which is great! I appreciate that Insperity takes employee questions seriously and is helpful to the team. ### 3. Worth It Despite the Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer R. | Marketing, Design and Communications Professional, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 14, 2026 **What do you like best about Insperity?** The compassion, care and understanding I receive when I call. You can tell that your people really care. See previous question, I'm pleased to be a part of Insperity. **What do you dislike about Insperity?** Well, the cost, but I'm sure that's just the way it is. Also the 15-minute up front hold time, but it's Monday morning, so I'm sure that doesn't help. **Recommendations to others considering Insperity:** Top notch, I highly recommend. **What problems is Insperity solving and how is that benefiting you?** It took 6 days initially for COBRA coverage to be in service and now I am experiencing UHC FSA spending coverage denial for some dates where they note "Our records show your account was not effective for date(s) in which service incurred. (G02)". Danielle worked extensively with me to understand several components; including which option to choose when I call in; she assured me I have had continuous coverage since August 6 (August 1-August6 is retroactive); and we discussed recurring payments (I opted for a paper check sent in advance via my bank). My experience with Danielle was superb and she exemplifies the same experience I have always received across the board when I call Insperity. Every. Single. Time. It must be how employees are treated, respected and appreciated to have such consistent delivery. I never feel like I'm speaking with a robot, I feel like I'm speaking with a friend over coffee! She shared with me any detail that would prove and help to provide a better understanding of the situation. I also learned I chose the wrong group to begin with and she helped me anyway! ### 4. Insperity helps Small Businesses thrive. **Rating:** 4.5/5.0 stars **Reviewed by:** George E. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 09, 2026 **What do you like best about Insperity?** Wealth of knowledge on HR, Benefits & Payroll. As a small team, Inpserity has given us the confidence to navigate complicated HR issues in a compliant and best practice fashion, delivering honest and practical advice. The Benefits options are also strong, giving a wide range of choices to employees, which has been greatly appreciated. **What do you dislike about Insperity?** The user experience of the Insperity portal is not intuitive, especially for booking vacation and managing team time off. Extremely clunky at times, and often far too convoluted when trying to complete simple tasks. In addition Insperity Comms are often far too wordy and long via email, more succinct & clearer comms would be appreciated. **What problems is Insperity solving and how is that benefiting you?** HR, Benefits & Accounting for a hybrid workforce across multiple US states. Gives us the knowledge & support to handle payroll & HR issues with confidence, including robust documentation to manage the process. It is saving time & money. ### 5. Reliable PEO with Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Maria M. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about Insperity?** I find Insperity very effective in helping me stay informed about compliance and constantly changing laws and regulations, which means I don't need a large internal team for this. Their HR specialists offer invaluable support and recommendations during employee relations situations, which are impactful for my organization. I also appreciate the analytics piece Insperity provides, allowing me to benchmark industry standards in areas like compensation and retention. The hands-on, caring, and supportive relationships with Insperity’s team, including my account manager and HR specialist, are outstanding. These connections enable quick navigation of situations with good follow-up. Insperity's concierge service is something I truly value as it allows me to quickly reach out to someone who can work through a situation with me and provides thorough follow-up, which benefits us deeply. Additionally, I find Insperity's payroll software very user-friendly and seamless, which I recently learned and found easy to use. **What do you dislike about Insperity?** I've experienced some challenges with Insperity's TimeStar, which is a bit frustrating. There's a delay when needing backend support related to payroll setup as there's no visibility for us into the backend, and we're often reliant on the information Insperity provides. This can cause some hiccups, especially with things like shift differentials and premium payouts. Also, we've struggled to use the workforce or scheduling component successfully due to our needs involving external, contracted positions. Additionally, the steep increase in benefits costs at renewal time is difficult to absorb, which makes it hard to plan financially. It feels like these increases are tied to utilization, and it would be great if there were a way to dilute this impact over a few years rather than having a big jump in one year. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us stay compliant with changing laws, provides HR support, and offers analytics that aid in compensation and retention decisions. The relationships with their team are highly supportive, enhancing trust and collaboration. ### 6. A Valuable Extension of our HR Team **Rating:** 5.0/5.0 stars **Reviewed by:** Caryn S. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 26, 2026 **What do you like best about Insperity?** What I like best about Insperity is the combination of the technology and the people behind it. The platform gives us a centralized place to manage many aspects of HR, but the access to knowledgeable HR professionals is particularly valuable. Having someone we can reach out to when we have a complex HR, employee relations, compliance, benefits, or policy question provides an additional level of confidence. I also appreciate the breadth of resources available to our employees, including benefits, training and development, employee assistance programs, and self-service HR tools. For me, the greatest value is having Insperity as an extension of our internal HR team rather than simply as a payroll or benefits provider. **What do you dislike about Insperity?** The biggest limitation for me is the flexibility of the reporting capabilities. Because reporting is built around Insperity's standardized fields and data structure, it can be difficult to customize reports to align with our company's specific organizational structure, terminology, and reporting needs. At times, we have to work within the generic fields available rather than being able to create fields or reporting categories that are specific to our business. This can result in additional manual work to export, manipulate, and reconcile data before we can use it for our internal reporting and analysis. Greater flexibility in custom fields, report design, and the ability to tailor reporting to individual company structures would significantly improve the experience for us. **Recommendations to others considering Insperity:** I would recommend Insperity to organizations that are looking for more than just a payroll provider and want access to broader HR expertise, benefits, compliance support, technology, and employee resources. The combination of HR support and the PEO model can provide significant value, particularly for organizations that do not want to build all of these capabilities internally. Insperity provides support across payroll, benefits, HR administration, compliance, and employee development. I would, however, recommend that companies carefully evaluate their reporting and technology requirements before making a decision. The standardized structure can work very well for many organizations, but companies with complex organizational structures or highly customized reporting needs should make sure the system can support those requirements. Overall, I would recommend Insperity, particularly for a growing organization that I values having an HR partner and access to resources that would otherwise be difficult to maintain internally. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us manage the complexity of HR administration across multiple locations and entities by providing a centralized platform for payroll, benefits, employee administration, compliance support, and HR resources. This reduces the amount of administrative work our internal team would otherwise have to manage independently. The biggest benefit to me is having access to HR expertise and resources when we encounter employee relations, compliance, benefits, payroll, or policy questions. It also gives our employees a consistent platform for accessing benefits, pay information, PTO, training, and other HR resources. Insperity also helps us offer competitive benefits and provides infrastructure that would be difficult and costly for us to manage on our own. Overall, it allows our internal HR team to spend more time on strategic initiatives, employee engagement, recruiting, training, and supporting the business rather than managing every administrative aspect of HR ourselves. ### 7. Strong Benefits Platform, but Service Needs Improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Andrew D. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 25, 2026 **What do you like best about Insperity?** I like the AI tool that helps employees select the health plan that best fits their needs. I also like the flexibility to adjust the employer and employee contributions for each benefit plan. **What do you dislike about Insperity?** Service levels have declined over the past several years. Certain departments do not appear to be adequately staffed or trained to meet customer needs. A twelve (12)-week lead time for changes to Time & Attendance is unacceptable and raises concerns about staffing and resource capacity. Payroll specialists would also benefit from additional training to improve their ability to resolve issues efficiently. Additionally, mailing work-related materials to an employee’s personal residence is not an acceptable practice. **Recommendations to others considering Insperity:** I would recommend shopping around and carefully evaluating which services you truly need before making a decision. Consider the overall value, including both cost and level of service. In our experience, there appears to be a greater emphasis on cost and profitability in recent years, which has coincided with some declines in service levels. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us outsource and simplify many of our HR, payroll, benefits, and compliance responsibilities, reducing the administrative burden on our internal team. The platform provides a centralized solution for managing these functions and gives employees access to HR and benefits resources. However, declining service levels and slow response times have diminished some of the value we receive from the partnership. ### 8. Just adequate enough to deliver the services we need, but rarely impresses and often frustrates. **Rating:** 3.0/5.0 stars **Reviewed by:** James S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Insperity?** Our primary point of contact is helpful and empathetic. The team's expertise in HR law, payroll taxes, etc. is very helpful, as is their administrative efforts to help us comply with related laws and paperwork. Their consulting services are generally very strong, especially for compensation design. **What do you dislike about Insperity?** Insperity feels like a huge impersonal organization. We spend loads of money with them and we are still left to sort out issues with their platforms on our own. Some of their systems are clunky and there are some huge gaps in their tools that make our experience more difficult (ex: no workaround when an employee's timesheet is incomplete, which holds up an entire payroll run for the staff until it is resolved). They heavily advertise their "perks at work"; I have looked many times but have never found a benefit that had value to me. No preferred car rental rates, good discount deals, etc.. Multiple times they have offered a benefit or integration that they later took away (401k integration, background checks). I often come across limitations that I don't understand, ("I should be able to ____"). **Recommendations to others considering Insperity:** Insperity delivers on the basic premise of a PEO, but does very little above-and-beyond service delivery. Their benefits offerings were cheaper than what we had before, which helped offset the cost of working with them. They are expensive and a huge, complicated organization. Their software systems are not slick and have many limitations and quirks. Our primary point of contact has been responsive to our critical feedback, but appears limited in scope for resolving broader issues. **What problems is Insperity solving and how is that benefiting you?** We use Insperity for outsourced HR services, benefits offering, and payroll and benefits administration. Their expertise in HR law, payroll taxes, etc saves us from having to keep up with and understand that ourselves, and their preferred medical plan rates help us afford better medical plans. ### 9. Much easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Cyntia F. | Operations Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Insperity?** The ease of payroll, the numbers are broken down for our review and we can quickly reach out to Luz if we have any questions. Her other payroll specialist team members are super helpful when she is not available. **What do you dislike about Insperity?** I wish we could have an easier way to log back in for same day uses. We understand the need for and appreciate the security measures put into place. That being said, it is very difficult to sometimes log back in same day if you're logged out, it won't take you back to the login screen easily. This is particularly difficult for team members that need to use Insperity to track their time. At times I feel like when we have HR questions that are not about payroll, they are not fully addressed. Our handbook has not been fully reviewed or feedback given as to the particulars. **Recommendations to others considering Insperity:** It really does help save time and makes things easy. Yes, the onboarding process can be a little daunting but it is worth it. **What problems is Insperity solving and how is that benefiting you?** Insperity is helping greatly with payroll, team member onboarding, and time off requests. ### 10. Highly Efficient Service with Exceptionally Knowledgeable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Becky D. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 13, 2026 **What do you like best about Insperity?** Very efficient, with great customer service and extensive knowledge. They’ve been able to answer every question we’ve put to them. **What do you dislike about Insperity?** Nothing in particular to note; I wouldn’t hesitate to recommend them. **Recommendations to others considering Insperity:** Based on personal experience I would recommend Insperity to other UK-based businesses looking to recruit and employ people in the US. Having the support to navigate US employment law, state-specific requirements, payroll, benefits and HR processes makes expanding into the US much simpler and gives us greater confidence that we are managing everything correctly. It has also reduced a lot of the administrative burden that would otherwise sit with our internal team. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us overcome some of the key challenges of being a UK-based business with employees in the US. They provide valuable HR support, help us navigate the different employment requirements across multiple states, and keep us up to date with changes to employment law and policies. They also make onboarding, payroll and benefits much easier to manage for our US team. Overall, Insperity makes it significantly easier for us to recruit and employ people in the US without having to build the same level of US-specific HR knowledge and infrastructure internally. This allows us to grow our US team more confidently while reducing the administrative and compliance burden on our UK-based business. ### 11. Passionate Culture and Fast, Impressive Support at Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Insperity?** We really appreciate the culture at Insperity. You can feel the passion and desire for each Insperity team member to be their best and help us be our best as their customer and partner. **What do you dislike about Insperity?** I do not find anything I dislike about Insperity. There was a glitch with the onboarding create account for a new hire last week, and the contact center escalated the issue and it was resolved quickly. I was impressed with the support response as they reached out to the employee directly and took care of him. **Recommendations to others considering Insperity:** Don't hesitate, just call Calvin Dennis and sign up now! Make sure you get the PEO version it is the best I have seen in my career of 40 years +. **What problems is Insperity solving and how is that benefiting you?** Insperity makes it possible for our small 38 employee startup to offer enterprise level support and benefits for our teams and employees. ### 12. All-in-One Payroll, HR, Benefits, and Compliance—Responsive Support Included **Rating:** 5.0/5.0 stars **Reviewed by:** Yen Z. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Insperity?** I like that Insperity provides a comprehensive HR and payroll solution under one platform. Having dedicated representatives for different areas is helpful, and the team is generally responsive when we have questions or need assistance. The reporting and payroll tools also make our regular administrative work more efficient. **What do you dislike about Insperity?** Since Insperity offers many different services, it is sometimes difficult to know which department or representative should handle a particular request. Some issues require communication with multiple teams, which can make the process more complicated and time-consuming than necessary. It would be helpful to have better coordination between departments and clearer ownership of requests from beginning to end. **Recommendations to others considering Insperity:** Insperity is a good option for growing companies that want to streamline payroll, HR, benefits, and other employee-related functions. I would recommend taking the time to understand the different services available and establishing the appropriate points of contact early on. This makes it much easier to take full advantage of the resources Insperity provides. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us manage payroll, HR administration, employee benefits, workers’ compensation, and other employment-related functions in one place. This reduces the administrative workload for our internal team and gives us access to HR and payroll resources without having to maintain a large in-house HR department. ### 13. Great all-in-one PEO with strong Client Success, but slow issue resolution and unclear ownership **Rating:** 3.5/5.0 stars **Reviewed by:** Kye G. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 08, 2026 **What do you like best about Insperity?** The single most valuable piece is the dedicated Client Success Manager relationship — having a named person who knows our account, rather than a rotating ticket queue, makes a real difference when something is time-sensitive. I also value the breadth of the benefits offering and the employee-facing support (the contact center, the Premier portal, decision-support tools during open enrollment) that takes some of the load off my desk. Having payroll, benefits, compliance, workers' comp, performance reviews, learning, and expense and travel tools all under one roof is genuinely convenient, and the stability of an established PEO carries weight when we're going through investor diligence. **What do you dislike about Insperity?** Resolution speed on configuration and compliance issues is the recurring pain point — some Time and Attendance and portal items have taken multiple weeks to confirm, which is hard when I need an answer to move. Ownership can also blur across the HR Partner, Shared Services, and Time and Attendance teams, so I sometimes end up being the one synthesizing a final answer rather than receiving one. On compliance guidance, I've occasionally had to independently verify recommendations against the actual state statutes because the advice didn't come with a cited source. And on cost, the structure is less predictable than I'd like — admin fees plus a co-employment risk fee without an obvious corresponding service, and annual increases that are hard to forecast as we scale. Often level of service is only increased once an issue is raised, not proactively and not consistently. Sometimes it appears that departments are disjointed and that one team often hands off issues to other teams without providing any real guidance or support. **Recommendations to others considering Insperity:** Go in with your fee structure fully itemized before you sign. Insperity delivers real value on benefits breadth and dedicated support, but the pricing has more moving parts than a headline PEPM rate suggests — ask specifically about the co-employment risk fee, what drives annual increases, and whether any rate lock can be put in writing. Model your true all-in cost at your projected headcount, not just today's, so the number scales with you honestly. Second, get clear on the support model up front: you'll likely have a dedicated Client Success Manager, which is a genuine strength, but ask where ownership sits across the HR, Shared Services, and Time and Attendance teams and what realistic turnaround looks like on configuration and compliance requests. Finally, if you're multi-state, press for compliance guidance that comes with cited sources — treat it like a contractor's bid, where you want the line items and the assumptions, not just the bottom number. **What problems is Insperity solving and how is that benefiting you?** As essentially a department of one supporting a fully remote team across multiple states, Insperity lets me operate like a full HR function without the headcount. They carry the heavy infrastructure — multi-state payroll and tax setup, benefits administration, workers' comp, co-employment/liability sharing, and compliance support across the states where our people actually live. The biggest benefit is buying power and reach: a company our size simply couldn't access the caliber of benefits or rates we're able to get for those benefits, or manage the state-by-state complexity, on our own. That frees me to spend my time on strategic and people-facing work instead of building managing much of that benefits and compliance administration solo. ### 14. Strong CA HR Compliance Expertise, But Limited Proactive Employee Relations Support **Rating:** 3.0/5.0 stars **Reviewed by:** Sarah C. | Deputy Director, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about Insperity?** They are staying knowledgeable regarding the latest legal requirements and best practices in HR pertaining to CA and we know they ensure we maintain compliance. **What do you dislike about Insperity?** They don't proactively reach out regarding how employee relations is going and are not a consistent, full-time presence in employee relations matters to the organization, only when we proactively reach out to ask for help. **Recommendations to others considering Insperity:** More appropriate for a smaller nonprofit, less complex staffing structure, where budget wise it makes sense to outsource the main HR functions so staff don't have to worry; however as organizations grow and more regular employee support services are needed, it is on the organization to communicate their needs to Insperity. **What problems is Insperity solving and how is that benefiting you?** Managing processing our payroll, employee HR services, benefits, and recently provided support reacting to requests regarding employee performance issues. ### 15. Insperity’s Easy, Feature-Rich Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Darby M. | General Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 21, 2026 **What do you like best about Insperity?** What I like best about Insperity is the ease and function of the platform, and all the different features. **What do you dislike about Insperity?** The least helpful thing is although I greatly enjoy all the features, sometimes the amount of information available can become overwhelming in abundance. **Recommendations to others considering Insperity:** I recommend Insperity to anyone wanting a more hands on HR Platform. It is useful to have an onboarding meeting prior and then keep your teams contacts close for reference when you need assistance. **What problems is Insperity solving and how is that benefiting you?** Insperity bridges the gap between any confusion a user new to the platform may experience. The team routinely assists me with any questions I may have, whether that be about payroll, benefits, timekeeping, etc. Leslie Arnold is always there with not only a useful answer but a quick answer!! I am so thankful to the Insperity team for always guiding me throughout any difficulties I encounter. ### 16. Custom Reports Save Time, but Communication and Pricing Need Work **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica E. | Vice President, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about Insperity?** Highest value add of insperity for us is having the custom report that they create. This saves a lot of time on the backend **What do you dislike about Insperity?** In my opinion, communication is not super consistent, some people communicate well and others on the team do not. I also think the fee structure is too high. Ultimately that would be the reason we left. **Recommendations to others considering Insperity:** Keep a close eye on the fee structure to see if it adds value to your organization. Come with an open mind in that they will save you a lot of headaches especially if you are used to doing things more manually. **What problems is Insperity solving and how is that benefiting you?** They save us a lot of time and hassle when it comes to HR laws and regulations. We have facilities in multiple states and would not be as successful without them. ### 17. Professional Team, Top-Notch, Cost-Effective Benefit Plans **Rating:** 4.5/5.0 stars **Reviewed by:** Ginny H. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 25, 2026 **What do you like best about Insperity?** Team is highly professional and very great to work with Benefit plans are top notch and cost effective Communication is great - online systems and emails keep everyone informed **What do you dislike about Insperity?** Sometimes the lack of personal attention when employees contact directly with questions about benefits or processes (workers comp, disability. leave) **Recommendations to others considering Insperity:** Consider that benefits of having an entire HR team - all aspects of HR - at your disposal, especially for a small employer who cannot afford to hire all the skill sets that are needed, especially with all the compliance challenges employers face today Look beyond health insurance benefits. That is important, but there are many facets to consider when evaluating a PEO/Insperity **What problems is Insperity solving and how is that benefiting you?** HR legal compliance - Insperity insures we are doing everything properly Organizational Development - Insperity is helping us to build leadership in and amongst our management team ### 18. Fast, Proactive Account Manager Support That Always Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Ilya O. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 01, 2026 **What do you like best about Insperity?** The fact that I can contact my account manager at any time and she will either help me directly, or find the right resource to help. She responds very quickly and follows up to ensure that my problem has been resolved. **What do you dislike about Insperity?** There is nothing that I dislike, although a recent website revamp came as a surprise and it took me a little while to find all the items I was using previously. **Recommendations to others considering Insperity:** Ask many questions, make sure you have all of the details to do what you need. They are open to questions any time and, in my experience, will do what it takes to resolve your issues. Our employees also speak highly of their customer service function and their ability to resolve any issues. They are flexible, don't hesitate to ask whether something can be changed or done differently. **What problems is Insperity solving and how is that benefiting you?** Right now Insperity is helping me transfer the company 401k plan from another service provider. The process has been fast, simple and efficient. Both our account manager and the 401k rep responded to my request right away and have been very helpful in explaining the details that make this process easier for our employees. **Official Response from Julia with Customer Advocacy:** > Hi Ilya. We are thrilled to learn you have had a positive experience working with us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity! ### 19. Responsive, Accessible HR Support **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah P. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** September 08, 2026 **What do you like best about Insperity?** The very responsive and accessible HR rep. They've spent countless hours with us on the phone helping with a difficult employee issue. **What do you dislike about Insperity?** The price is steep for a nonprofit like hours. I think there are a lot of features/services we don't use, even though they are included in our fees. **Recommendations to others considering Insperity:** If you want to have an HR person on-call who you can talk to about issues, this is a great company. Consider what your needs are and what features/services your company actually needs and wants to pay for as a whole. **What problems is Insperity solving and how is that benefiting you?** Insperity has helped us with HR questions around a difficult employee over the past year. They have walked us through best practices, helped with paperwork, and been very responsive via email and phone to talk through issues with the employee. ### 20. Excellent Benefits and Services That Empower a Stand-Alone Operation **Rating:** 5.0/5.0 stars **Reviewed by:** Dianne R. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 30, 2026 **What do you like best about Insperity?** This partnership allows us to operate like a stand-alone organization while providing our employees with excellent benefits, professional HR support, and reliable payroll services. It gives us access to resources and expertise that would otherwise be difficult for a small organization to obtain, enabling us to remain focused on our mission while ensuring our staff is well supported. **What do you dislike about Insperity?** One area for improvement is the flexibility of the medical plan offerings. There is a significant gap between the Premier plan and the next lower-cost option. While the lower-cost plan reduces the employer's premium, it also comes with substantially higher deductibles, reduced benefits, and increased out-of-pocket costs for employees. Offering an intermediate plan that balances affordability with comprehensive coverage would provide organizations and their employees with a more practical choice. **Recommendations to others considering Insperity:** Insperity has been an outstanding partner, consistently providing excellent service and support. While there are many Professional Employer Organizations (PEOs) to choose from, we have found that none have been able to match Insperity's combination of competitive pricing, comprehensive benefits, and exceptional customer service. After more than 25 years as a client, we continue to believe they offer the best overall value for our organization and our employees. **What problems is Insperity solving and how is that benefiting you?** Insperity enables our small organization to offer employees the quality and purchasing power of medical benefits typically available to much larger organizations. In addition to employee benefits, they provide dedicated HR support, payroll processing, and ongoing guidance to help ensure we remain compliant with ever-changing employment laws and HR regulations. **Official Response from Julia with Customer Advocacy:** > Hi Dianne. We are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your positive experience working with us. ### 21. Human-Centered Platform with Fast Self-Service and Expert Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ray S. | Co-founder Wripple, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 21, 2026 **What do you like best about Insperity?** Insperity offers a human-centered solution that is balanced with a modern platform approach. Being able to self-serve on the platform helps us move with greater speed, but whenever we need the help of an expert, we always have access to someone who cares about solving our problem. **What do you dislike about Insperity?** The annual renewal process could be used as more of an opportunity to meet with clients to clarify changes and better understand their needs and satisfaction. **What problems is Insperity solving and how is that benefiting you?** By taking the HR operational duties (and worries) off my plate, Insperity allows me to focus on our team's overall satisfaction and alignment with company priorities. Knowing we have a trusted partner that covers all aspects of the HR capability provides me with the confidence to hire and manage a high performing team in ways that are compliant and keep up with the ever-changing HR landscape. ### 22. Exceptional HR Support and Compliance Guidance from Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Julie M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 28, 2026 **What do you like best about Insperity?** The Insperity team has been an invaluable resource, consistently assisting me with proper HR protocols and ensuring that our employee handbook remains current and compliant. They are always responsive, knowledgeable, and available to answer questions or provide guidance whenever needed. Their expertise and support have been instrumental in helping us navigate employee matters with confidence and maintain HR best practices. **What do you dislike about Insperity?** I honestly don't have any dislikes or concerns about Insperity. My experience with their team has been exceptional. They are always professional, responsive, and willing to help with any HR-related questions or challenges we encounter. I frequently recommend Insperity to my coworkers because of the outstanding support they provide. Their expertise, guidance, and commitment to customer service have made them a trusted partner, and I truly appreciate everything they do for our organization. **Recommendations to others considering Insperity:** If you are looking for a company that will truly guide and partner with you on all aspects of HR, Insperity is the team you want. Their knowledgeable professionals provide exceptional support, practical guidance, and timely advice, making it easy to navigate even the most complex HR situations. They have become a trusted extension of our team, and I highly recommend them to any organization looking for a reliable HR partner. **What problems is Insperity solving and how is that benefiting you?** They are currently helping us update our employee handbook, and their expertise has made the process much easier. **Official Response from Julia with Customer Advocacy:** > Hi Julie. We're happy to hear that working with Insperity has been beneficial to you and your company! Our team believes in our mission of helping businesses succeed so communities prosper. Thank you for taking the time to review us. ### 23. Comprehensive PEO with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Barry M. | President and CEO **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 28, 2026 **What do you like best about Insperity?** I like that Insperity provides immediate interaction with a representative whenever needed, thanks to their large team of specialists. The great handbook, updated annually, and the time clock feature help us monitor employees' holidays and vacation time, offering education without additional cost to employees. I appreciate the ease of their platform for checking things like 401(k) and accumulated vacation time, making it simple to find information. The specialists they provide, like Crystal and Mason for payroll, have been very supportive and have done a great job. I also like their expertise in picking a health provider and building a handbook or answering questions before terminating someone. It's beneficial that employees can directly go to Insperity for HR questions, freeing up our time and ensuring confidentiality. **What do you dislike about Insperity?** I feel there could be improvement in communication from Insperity, especially from the leadership like the CEO down. Having a better open-door policy could really help build a better partnership and share ideas. Additionally, starting advisory panels or groups within their clients could be beneficial, and they should utilize the Better Business Bureau Seal in their communications to emphasize trust and integrity. **What problems is Insperity solving and how is that benefiting you?** Insperity's time clock monitors employees and tracks vacations. It offers education benefits and provides ease of access for employees to check benefits like 401(k) and vacation time. These tools free up my time, ensure confidentiality, and align communication within the team. **Official Response from Julia with Customer Advocacy:** > Hi Barry. We are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your feedback and experience working with us. ### 24. Responsive Dedicated Payroll and Strong HR Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff O. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Insperity?** The dedicated payroll person is a huge deal. They get to know us as a company and it makes it more personal. The HR support is also very good. Insperity employees are very responsive. **What do you dislike about Insperity?** Manually submitting deduction authorizations is a nuisance, but I understand the need to document that only the employee can authorize a change to their paycheck. **Recommendations to others considering Insperity:** It's very cost effective and a good value proposition. For example, with workers compensation coverage, our employees are a small portion of a large population of covered employees. An individual claim can be costly for a small company if insured separately. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us stay current and navigate HR and payroll related matters. We use them for employee onboarding and background checks as well. Many of our employees are on the road extensively. The timekeeping and job costing capabilities work very well for us. I rarely get any questions from employees regarding anything related to timesheets and job costing matters. **Official Response from Julia with Customer Advocacy:** > Hi Jeff. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity! ### 25. Great HR Expertise, Needs Smoother User Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Dustin B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Insperity?** I really appreciate Insperity's expertise when it comes to HR, as it helps with our HR questions since we're not big enough to have dedicated HR personnel yet. Their payroll processing is a big help too. The management piece of their software is beneficial, particularly in managing payroll, training modules, and having a centralized spot for the handbook and reports. They also have great people; my account manager and payroll processor are particularly helpful and step in when I need extra support. **What do you dislike about Insperity?** I find the training modules really hard to navigate. They feel disconnected and not great for setting up training for our people. You have to jump through a lot of hoops that aren't obvious. The integration seems to be done from a third party and isn't done very well. It would be nice to have one smooth experience across the website for navigating and delivering information. Also, more transparency on the legal side of handling situations would be nice. **What problems is Insperity solving and how is that benefiting you?** Insperity handles payroll processing and HR questions, crucial for us as we're too small for dedicated HR staff. Their HR expertise is particularly valuable. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your satisfaction with the services and support Insperity provides, Dustin. Thank you for taking the time to review us and sharing your feedback! ### 26. Invaluable HR Support for Growing Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** BRANKICA B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Insperity?** I find Insperity's HR expertise and practical guidance most valuable. Their support with employee relations, compliance, benefits administration, payroll, and onboarding helps us address HR matters confidently and efficiently. I value Insperity's ongoing general HR assistance, especially Anna Emmerson, for her knowledge and professional availability to answer questions and provide guidance when issues arise. I appreciate the training classes and educational resources they offer. One specific area that stood out was their assistance when an employee was injured at work. The team guided us through the appropriate reporting and documentation process, explained the necessary next steps, and helped us understand how to handle the situation properly. **What do you dislike about Insperity?** Overall we are satisfied with Insperity. It however woudl be also helpful to offer more practical, scenario based training classes. **What problems is Insperity solving and how is that benefiting you?** I find Insperity's HR expertise and practical guidance most valuable, helping us handle employee relations, compliance, benefits, payroll, and onboarding confidently and efficiently, especially as a small but growing company. **Official Response from Julia with Customer Advocacy:** > Hi Brankica, making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity! ### 27. Responsive, Knowledgeable Support with Consistent Employee Continuity **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea W. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** The way they engage with clients beyond HR. They are very responsive and have continuity with employees. They are also very knowledgeable and balance our concerns while ensuring employees are also heard. With another HR platform turnover was high. Insperity offers consistency and continuity. **What do you dislike about Insperity?** There are a few limitations in the platform including time approvals being limited to direct supervisors. **Recommendations to others considering Insperity:** If you are looking for an HR solution that is efficient, responsive, and genuinely invested in your organization’s success beyond day-to-day HR services, Insperity is an excellent partner. Their team provides reliable support while taking the time to understand your organization’s broader needs and goals. **What problems is Insperity solving and how is that benefiting you?** Insperity has helped us develop more efficient and consistent HR systems through both its platform and hands-on support. Most importantly, Andrell has been a valuable partner during our organizational restructuring. She has helped us strengthen our HR infrastructure by streamlining operations, clarifying job roles and responsibilities, developing more structured HR processes, and improving employee onboarding and offboarding. Her support extends beyond providing an HR solution—she is genuinely invested in helping our organization operate more effectively and position itself for long-term success. **Official Response from Julia with Customer Advocacy:** > Hi Andrea. We're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your people! ### 28. Insperity Makes Payroll, Benefits, and Compliance Easy—with Knowledgeable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick A. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** Their knowledgeable support team and comprehensive HR services. They make payroll, benefits, compliance, and HR administration much easier to manage, and their responsiveness gives us confidence that help is available when needed. **What do you dislike about Insperity?** Overall, we’ve had a very positive experience with Insperity. When we originally signed up with Insperity, our account was established with two companies under the same relationship. Since the companies have separated, we've had difficulty getting the separation fully completed in your system. As a result, each company continues to receive emails and phone calls intended for the other. **Recommendations to others considering Insperity:** I recommend Insperity to businesses looking for a comprehensive HR solution. Their support team is knowledgeable and responsive, simplifying payroll, benefits, compliance, and HR administration, which allows us to focus more on running our business. **What problems is Insperity solving and how is that benefiting you?** Insperity has primarily helped us navigate HR-related issues and ensure we remain compliant with employment laws and regulations. Having access to experienced HR professionals provides valuable guidance on employee relations, policies, and best practices, which gives us confidence that we're making informed and compliant business decisions. **Official Response from Julia with Customer Advocacy:** > Hi Patrick. We are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your positive experience working with us. ### 29. Makes HR and Payroll Much Easier **Rating:** 4.5/5.0 stars **Reviewed by:** Ike A. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** The platform is straightforward to use, and the onboarding of staff and payroll system is well organized. I also like that employees can complete their timesheet, PTO and other requests on the platform, which saves our HR team time. Insperity support team has also been generally responsive whenever we need their assistance. **What do you dislike about Insperity?** There are times when the platform isn't as intuitive as it could be, especially when you're trying to locate certain settings or reports. A few processes could also be streamlined to reduce the number of clicks required. **Recommendations to others considering Insperity:** If you're looking for a platform that combines HR, payroll, and employee self-service, Insperity is worth considering. Spend some time learning the system upfront and make use of their support resources. It makes day-to-day administration much smoother. **What problems is Insperity solving and how is that benefiting you?** Insperity simplifies our HR and payroll processes by keeping employee records, payroll, onboarding and benefits in one place. It has reduced manual and administrative work and made day-to-day HR tasks much easier to manage. **Official Response from Julia with Customer Advocacy:** > Hello, Ike. We are thrilled to learn you have had a positive experience working with us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity! ### 30. Insperity’s Helpful Support and Strong Value-Add Offerings **Rating:** 4.5/5.0 stars **Reviewed by:** Michael M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 21, 2026 **What do you like best about Insperity?** Insperity has a great team of customer service representatives that seem willing to help with anything. **What do you dislike about Insperity?** As a large PEO, Insperity's offerings can be somewhat rigid and not flexible, but that's a slight trade off for the many value-add offerings that Insperity can make. **Recommendations to others considering Insperity:** Do your diligence and check many other providers before committing to Insperity. I think the comparison process is healthy and probably going to give you more conviction about choosing Insperity. Insperity compares well to rivals. **What problems is Insperity solving and how is that benefiting you?** Insperity is turn key ready, which helps me streamline the many ongoing HR/Admin functions. For instance, onboarding a new employee requires very little effort from my end because I know Insperity can take the lead on about 95% of the initiative. ### 31. Streamlined Our HR and Payroll Processes **Rating:** 4.0/5.0 stars **Reviewed by:** Catherine D. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 22, 2026 **What do you like best about Insperity?** I use Insperity as our HR and payroll partner, and I appreciate their generally efficient payroll process. The employee self-service tools let employees access payroll and benefits information without needing HR intervention, which is really helpful. Having access to knowledgeable HR and compliance resources when questions arise is something I value a lot. Their guidance on employment-related matters, benefits administration, and state-specific compliance requirements is excellent. I also find their videos, training, and guidance beneficial. Insperity combines technology with access to HR professionals, managing payroll, benefits administration, and compliance tasks all in one place, saving a significant amount of administrative time. It’s a trusted service that I would continue to use due to the combination of technology and dedicated support. **What do you dislike about Insperity?** One area that would continue to improve is responsiveness for certain support requests, as some issues may require coordination across multiple teams before resolution. Navigating the full suite of services can have a learning curve because of the breadth of features available. Additionally, if I could change one thing about the service approach, it would be to further improve response times and coordination when requests involve multiple departments. Most issues are resolved successfully, but occasionally a question may need input from the payroll, benefit, HR, or compliance team, which can extend the time needed to reach a final resolution. **What problems is Insperity solving and how is that benefiting you?** Insperity streamlines our HR and payroll processes, making payroll efficient. Employee self-service tools allow access without HR intervention. It provides expert HR and compliance support, helping us manage onboarding, benefits, and compliance tasks efficiently, saving significant admin time. **Official Response from Julia with Customer Advocacy:** > Hi Catherine, we are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share about your experience working with us. ### 32. Recognizing a Great Partnership! **Rating:** 4.5/5.0 stars **Reviewed by:** Mervat M. | Sr. HR Specialist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** I appreciate Insperity's knowledgeable support team, comprehensive HR resources, and integrated platform. Having payroll, benefits, time and attendance, and HR support all in one place makes managing our workforce much more efficient and allows me to focus on higher-value HR initiatives. **What do you dislike about Insperity?** Overall, I've had a positive experience with Insperity. **Recommendations to others considering Insperity:** NA. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us streamline and centralize many of our HR functions, allowing us to operate more efficiently as a small HR team. It supports our payroll processing, benefits administration, time and attendance, compliance, onboarding, and employee self-service, which significantly reduces administrative work and helps ensure compliance with employment laws. Their HR expertise and support allow us to focus more on strategic initiatives, such as talent development, performance management, employee engagement, and organizational growth, rather than spending time on routine administrative tasks. Overall, Insperity has improved the employee experience while providing us with the tools and guidance needed to manage HR effectively. **Official Response from Julia with Customer Advocacy:** > Hi Mervat, we're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your business! ### 33. Quick, Helpful Communication from the Insperity Team **Rating:** 5.0/5.0 stars **Reviewed by:** Vinna F. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** I really appreciate the quick communication we receive from the Insperity team whenever we need assistance, have questions, or want advice on specific situations. **What do you dislike about Insperity?** The navigation in the time and attendance system isn’t very intuitive. Straightforward tasks—like pulling up reports, checking time off, or making edits—end up buried under multiple menus, which causes frustration and wasted time. **Recommendations to others considering Insperity:** I’d suggest looking at them as a human advisory team, not just a software tool, and using them to offload legal liability and reduce compliance-related stress. **What problems is Insperity solving and how is that benefiting you?** The biggest benefit is that they handle all the stressful HR back-end work—paychecks, taxes, workers’ comp, and staying compliant with the law—which really helps take the weight off our shoulders. They also provide a wide range of HR resources on the topics we need, including onboarding, offboarding, performance reviews, and safety materials. I also appreciate the ability to customize training modules for specific staff, and the fact that consulting with an HR specialist is easy to access and consistently helpful. **Official Response from Julia with Customer Advocacy:** > Hi Vinna, we are thrilled to learn you have had a positive experience working with us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity and sharing your feedback. ### 34. Responsive Payroll & HR Support That Understands Our Nonprofit’s Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Anne L. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** I really appreciate our payroll administrator, Maggie, and our HR specialist, Katharine. They both are responsive and make an effort to understand our needs as a small but high performance nonprofit organization. **What do you dislike about Insperity?** When our contacts are not available, it is difficult to navigate the portal and phone tree to get an answer. For example, I spent a long time to do something as simple as wanting to update our Holiday calendar. When I enter holiday into the search function, none of the links were correct. Also, it is annoying that we have to click twice to get into Time & Attendance. **Recommendations to others considering Insperity:** If you have employees that are in multiple states and want to offer a competitive benefits package, it is hard to beat Insperity's offering. Their payroll and benefits administration has been proven reliable from Day 1, and I never have to worry about being out of compliance with the various regulatory guidelines that may differ from state-to-state. Also, we have really appreciated that they have kept our annual increases manageable, even with skyrocketing health insurance costs...this is so critical, and can make or break smaller sized organizations! Our support team has been well-matched with our needs. Thank you. **What problems is Insperity solving and how is that benefiting you?** Managing HR compliance w multiple states, offering competitive benefits package, reliable payroll services **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your satisfaction with the services and support Insperity provides, Anne. Thank you for taking the time to review us! ### 35. Timely, Helpful Responses When You Need Support **Rating:** 4.5/5.0 stars **Reviewed by:** Tricia S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** Timeliness in responses when I reach out **What do you dislike about Insperity?** I'd like to see more trainings or classes **Recommendations to others considering Insperity:** I would recommend Insperity to small businesses because they are very helpful in the HR and payroll aspects of our business. They are very responsive whenever I reach out with questions and get back to me right away with the information I need or pointing me in the right direction. I enjoy working with my teams at Insperity, especially our HR Specialist (Katharine Yung), who is always so helpful and patient in helping me understand everything HR involved in my role. **What problems is Insperity solving and how is that benefiting you?** Insperity is really helpful all around, but especially in my role as the HR contact for our business. There is an ease with communication from Insperity and how that needs to be trickled down to our employees, whether it pertains to group communication or employee specific. It helps me to better understand everything. **Official Response from Julia with Customer Advocacy:** > Hi Tricia, we are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your rating. ### 36. Swift Support and User-Friendly Payroll Management **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** I find Insperity easier to use and they provide more help when I have questions. The employees respond very quickly and are very helpful, especially when I need answers to payroll questions to finish entering payroll data. I also enjoy the time and attendance feature, and the quick and easy access to the information I need. Their support is quick to reply and very helpful, which has been a big help since I'm not very comfortable with computers and their staff's patience has made a huge difference. **What do you dislike about Insperity?** I struggle with computers being from an age before they were taught in school so it was overwhelming for me to learn at first, but the patience of your staff helped me immensely. **What problems is Insperity solving and how is that benefiting you?** Insperity is easier to use, provides quick responses, and helpful support, especially for payroll and time logging needs. It simplifies time and attendance management and offers quick access to needed information. **Official Response from Julia with Customer Advocacy:** > Hi Nancy, we're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your business! ### 37. Your HR needs in one place with a great team to support you **Rating:** 4.5/5.0 stars **Reviewed by:** John P. | Senior Director, Business Development, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 20, 2026 **What do you like best about Insperity?** What I like best about Insperity is that I can manage all HR-related needs and activities in one place. Also, as a small company, it's difficult to find benefits for our employees. Insperity allows us to access benefits only a much larger company would normally be able to access. Also, our HR Specialist is fantastic. She goes above and beyond to answer questions and resolve issues. **What do you dislike about Insperity?** Occasionally, the system doesn't always talk with itself. For a while, I was having issues with the Leave of Absence system as well as the Time and Attendance system. It took more work than it should have to resolve issues. Fortunately, we now have a dedicated Time and Attendance specialist who is able to quickly resolve issues with Time and Attendance, so any issues I've had with Insperity have largely been reduced. **Recommendations to others considering Insperity:** I did a lot of research looking into PEOs and other options when looking to provide benefits for our employees. The options out there are limited and Insperity seemed like the best option. I still feel that it's the best option. There were a few bumps in the road, but Insperity has improved in the areas in which I was experiencing issues in the short time (around nine months) since we started working with them. My advice is to utilize your internal Insperity team members and ask for help. I've had good experiences with most Insperity team members and have found the ones I can most rely on. As with any major change, it takes some trial and error to find what works best for you. **What problems is Insperity solving and how is that benefiting you?** We use Insperity for all HR-related activities - payroll, timesheet management, 401(k), medical, dental and vision benefits as well as other benefits. This allowed us to consolidate a number of systems we had into a single platform as well as add benefits. **Official Response from Julia with Customer Advocacy:** > Hi John, making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity! ### 38. Effective HR and Payroll Solutions with Some Connectivity Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Ann Marie S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** I appreciate using Insperity for outsourcing both HR processes and payroll because it has been very helpful for our organization. Our HR representative is fantastic; she's very knowledgeable and goes above and beyond to ensure we have the information we need while limiting risks, especially in handling delicate situations. The payroll follow-up to make changes specific to our organization has also run smoothly. Using the Insperity portal regularly to manage HR and payroll services, as well as the training portal for professional development, has been beneficial. **What do you dislike about Insperity?** I find it challenging when Insperity is quite large, and it's hard to make connections between various departments. We've had to follow up with multiple individuals for payroll services with intermittent leave to ensure we've done everything needed for our employees. Connections between different departments that manage payroll, leave, and PTO can be a bit challenging for us to navigate. **What problems is Insperity solving and how is that benefiting you?** I use Insperity to outsource HR and payroll, which is very helpful for our organization. The knowledgeable HR representative helps limit company risks, and the payroll processes run smoothly. Insperity also supports professional development and training for our staff. **Official Response from Julia with Customer Advocacy:** > Hi Ann Marie. Thank you for taking the time to share your rating and feedback. We're proud to serve our valued clients like you! ### 39. Prompt, Helpful Support from Real People at Inperity **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip L. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** That I am dealing with real people who provide prompt, helpful, and highly relevant responses when I have questions or need help. I also like that, as a small business, Insperity provides my employees' access to large group health plans - this is a major selling point when we recruit and attract new employees. **What do you dislike about Insperity?** I don't have a single negative thing to say about Inperity. **Recommendations to others considering Insperity:** There are a number of other technology-based PEOs out there. When I brought Insperity on board, I evaluated them along the other relevant major PEOs. Insperity from both a cost and customer service perspective was either highly competitive or just plain superior. I encourage anyone looking into a PEO, or any executive dissatisfied with any aspect of their current PEO, to evaluate Insperity. **What problems is Insperity solving and how is that benefiting you?** We had a payroll service that was just not meeting our needs and required a lot of hand holding. We did not have confidence that it could scale along with our growth. At the same time, our HR and benefits were handled among several different entities. Insperity solved all of these issues for us. **Official Response from Julia with Customer Advocacy:** > Hi Phillip, we're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your people! ### 40. Insperity - A Top Level PEO **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor C. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I really appreciate being able to contact many different people depending on the issue or question I have. I’ve never had a problem reaching someone, and even if what I need isn’t in their exact department, they’re able to forward me to the right person who can help. Also, when it comes to service fee charges, they are very open with it all. I can't say the same about many other PEO's who either hide charges, don't itemize them, or raise rates/add extra charges to pre-existing rates. **What do you dislike about Insperity?** I can’t really think of much beyond a couple of items. It would be nice to be able to extrapolate the workers’ comp portion and put it out to bid, but I understand why we can’t—it’s a package deal with Insperity, and the cost isn’t egregiously high. The biggest issue right now is our payroll payment process. When we first joined Insperity two years ago, we were a little tight on money and during one payroll, didn’t have the funds to cover payroll on the day it was due (Tuesday), so we paid it on Thursday or Friday instead. Since then, Insperity has required us to wire the money to them rather than having it pulled automatically, which adds extra work that I don’t love. I’d really like to get this reversed, since we’ve been in good standing for over a year now. **Recommendations to others considering Insperity:** You get out what you put in. Insperity is great and will hold your hand, offer advice, and provide support, but they won’t do everything for you (and they shouldn’t). If you take the time to learn the platform and explore what they offer in terms of perks and included services, you can get the most out of it for the price you’re paying. **What problems is Insperity solving and how is that benefiting you?** HR issues occasionally pop up, and they’ve been a helping hand and an extra ear for advice when I’m dealing with situations that come up with my employees. Their payroll services are great. They also helped me update my outdated company and employee handbook(s) to reflect modern laws and regulations, and they made it a bigger priority that all employees must sign and agree to them. Overall, this support frees me up to focus on other parts of the company and takes a lot off my plate. It also helps me sleep better at night knowing we’re not in this alone, and that I have a dedicated team behind me who knows things that I simply don’t. **Official Response from Julia with Customer Advocacy:** > Hi Taylor, we are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your rating. ### 41. Reliable HR Partner with Room for Tech Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Leshia S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I enjoy the personalized support from both payroll and HR, and having a local HR specialist who is accessible and really gets to know our organization has been incredibly valuable. It's great to be able to pick up the phone and talk to someone who understands our business and provides practical advice. Insperity has helped organize our payroll and supported us through tough HR situations like terminations and layoffs. They've simplified our HR processes, kept us compliant, and been a reliable resource for HR questions, saving us time and stress. I also appreciate the free training opportunities they provide, which have been a great resource in keeping our managers and employees up to date on HR topics and compliance. **What do you dislike about Insperity?** I think the overall service is strong, but there is room to improve the technology experience. A more intuitive website, easier navigation, and simplified reporting tools would make it quicker to find information and complete routine tasks. One example is that Time & Attendance does not always go along with payroll and seems to have duplicate processes that need to happen when there are changes related to an employee. Additionally, the portion of the site that handles the 401k sign-up seems to be missing the mark. When new employees start, they are notified that a 401k will automatically start unless they log in to deny it. Maybe a pop-up warning them about the 401k going into effect could improve this, or perhaps all benefits should be better communicated. **What problems is Insperity solving and how is that benefiting you?** I use Insperity to organize payroll and handle tough HR situations like terminations and layoffs. They simplify HR processes, keep us compliant, and provide valuable training and personalized support, saving time and reducing stress. **Official Response from Julia with Customer Advocacy:** > Hi Leshia - we are proud to partner with you and your company. Thank you for choosing Insperity! We appreciate you taking the time to share your experience working with us. ### 42. Great Customer Support, But Department Disconnects Hold It Back **Rating:** 3.0/5.0 stars **Reviewed by:** Kathi B. | Managing Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** The team genuinely wants to support their customers. Great attitudes and communication. **What do you dislike about Insperity?** The disconnection between departments has been the biggest challenge. Once the sales process is complete you are left to your own to figure out how the company works. Depending on the number of employees in your company will determine what team you are put on. I really do not agree with that standard. A 22 person organization may have the same needs as a 100+ organization. If you are an owner/operator then you must have resources on staff to manage Insperity. **Recommendations to others considering Insperity:** Do your homework and know what you are truly needing in a PEO service provider. If you are a business doing work for commercial and government contractors, with varying rate(s) and benefit requirements you may be put with a team that does not understand the unique needs of your business. **What problems is Insperity solving and how is that benefiting you?** Consolidation of benefits, workers compensation and payroll ### 43. Exceptional Service and Benefits with Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Malissa Y. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 19, 2026 **What do you like best about Insperity?** I have been happy with the customer service we received from Insperity and we've worked with a couple of great people there. The health insurance rates are great, and there are many bonuses like perks at work. Insperity has been very helpful in organizing our days off, ensuring we follow state laws in New York and California. They also have a great referral program that bonuses us if we find a new client. The perks at work have been great too. **What do you dislike about Insperity?** I wish Insperity could send the blurbs directly to my staff instead of me having to forward them. Automating annual prompts for tasks like harassment training would be helpful too, as it makes it hard for someone to miss completing their yearly maintenance. **What problems is Insperity solving and how is that benefiting you?** I use Insperity for great health insurance rates, organizing days off, and effective customer service. It provides perks at work and helpful classes. **Official Response from Julia with Customer Advocacy:** > Hi Malissa, we're happy to hear that working with Insperity has been beneficial to you and your company! Our team believes in our mission of helping businesses succeed so communities prosper. Thank you for taking the time to review us! ### 44. Employee Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Lina G. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Insperity?** What I like best about Insperity is how simple and convenient it makes things for employees. The app is easy to use and gives employees quick access to important information like benefits, payroll, and HR resources all in one place. **What do you dislike about Insperity?** One area that could be improved is the way timesheets are displayed in the app. At times, it can be a little confusing to understand how the hours and time entries are organized. A more straightforward and user-friendly timesheet layout would make it easier for employees to review and manage their time. **What problems is Insperity solving and how is that benefiting you?** Insperity helps solve several important challenges for businesses by simplifying HR, payroll, benefits, compliance, and employee management. This allows us to spend less time dealing with administrative tasks and more time focusing on our core business. ### 45. Excellent, Friendly Customer Service from Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Debra E. | Cash Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** Customer service is excellent. Everyone you speak with is friendly, helpful, and knowledgeable. **What do you dislike about Insperity?** Honestly, I cannot think of anything that I would say I dislike about Insperity. We do sometime have issues with the time punches not recording, but that may have more to do with our building that Insperity. **Recommendations to others considering Insperity:** If you are looking for a friendly and knowledgeable company to handle your HR and Payroll needs, I would highly recommend Insperity. They care about the client and go above and beyond to make sure they are doing all they can for you. **What problems is Insperity solving and how is that benefiting you?** HR was a major hurdle for us. Insperity has benefitted us most by freeing up valuable time that we were spending on payroll and HR; now we have more time to concentrate of other areas. The more we develop our relationship with Insperity the more we find they can do for us. **Official Response from Julia with Customer Advocacy:** > Hi Debra. We are proud to partner with you and your company to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your positive experience working with us. ### 46. Efficient Service and User-Friendly Access **Rating:** 5.0/5.0 stars **Reviewed by:** Donna M. | Enterprise (> 1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 08, 2026 **What do you like best about Insperity?** I worked with a wonderful Insperity employee named Andree, who was very informative about her job and looked up extra info to make sure, 100%, I had the accurate information I needed. I like the easy access to my time card, payroll, PTO, benefits, W2, and 401K. It's very user-friendly. I also appreciate that I did not have to wait long for a CSR to help me, and she was so friendly, asking security info which I appreciated. It's very easy to access, and you don't get frustrated at all. I am very satisfied with Insperity's services, and would rate them a 10 out of 10 on a likelihood scale to recommend. **What do you dislike about Insperity?** The ATS is not the most user friendly. **What problems is Insperity solving and how is that benefiting you?** I find Insperity's support invaluable for addressing complex health insurance queries. The friendly service and easy access to payroll, PTO, and benefits keep things user-friendly and frustration-free. **Official Response from Julia with Customer Advocacy:** > Hi Donna. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity! ### 47. Responsive Dedicated Team, but the Portal Feels Clunky and Hard to Navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Adrian B. | Business Operations Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 18, 2026 **What do you like best about Insperity?** Access to a dedicated team, good availability for questions and always responsive. Good benefits for our team. Never a long wait time when we have to call the contact center. Ability to hire team throughout the country. **What do you dislike about Insperity?** The portal is not always very user friendly, some things are hard to find or access and the software seems a bit outdated and clunky at times. **Recommendations to others considering Insperity:** Ask questions from your dedicated specialists! They are always responsive and are very helpful answering HR questions that we might not really know the answers to as a small business. **What problems is Insperity solving and how is that benefiting you?** HR, payroll, benefits - it wouldn't be possible for our small business without the support of Insperity ### 48. A Caring, Always-Helpful Team That Truly Shows Up **Rating:** 5.0/5.0 stars **Reviewed by:** Mari M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** Every single person cares, it never feels like anyone there is annoyed with my silly questions, they truly want to help. **What do you dislike about Insperity?** It's a little expensive for us as we are a small nonprofit. **Recommendations to others considering Insperity:** Think about what is important to you. If you want a full service team that will treat you with absolute kindness, then Insperity is for you. **What problems is Insperity solving and how is that benefiting you?** We are a remote org and were having issues finding good healthcare options given we had only a few staff in a couple of states. We asked our insurance broker if they had any suggestions for a PEO that cares and they immediately suggested Insperity. That was five years ago and we have never regretted the decision. We now have great options for healthcare to offer our employees as well as access to various HR experts and more. **Official Response from Julia with Customer Advocacy:** > Hi Mari, we're happy to hear that working with Insperity has been beneficial to you and your company! Our team believes in our mission of helping businesses succeed so communities prosper. Thank you for taking the time to review us. ### 49. Highly Competent Support and Expertise with a Flair for Empathy and Emotional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Insperity?** Their competency as well as their ability to provide assistance no matter what the issue is. This speaks volumes about their level of experience and expertise. **What do you dislike about Insperity?** Our prepayment of payroll is a bit difficult to wrap the brain around, but I do understand why the policy is there. Might consider a different way here? **Recommendations to others considering Insperity:** I would advise to give Insperity strong consideration given the level of attention to detail the organization puts in. Insperity is meticulous, knowledgeable, and empathetic. **What problems is Insperity solving and how is that benefiting you?** They handle all of the guardrails and regular aspects of People Operations, but they also assist with more sophisticated problems. In particular, Marek and Michelle are always on call to help with guidance, advice, and more sophisticated advisement. ### 50. Easy to Use and Delivers a Smooth Experience **Rating:** 4.0/5.0 stars **Reviewed by:** CGCS O. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 17, 2026 **What do you like best about Insperity?** Their platform is easy to use and functional and they create a one stop solution for several needed services for a company of our size. **What do you dislike about Insperity?** Their services can be costly, and the initial setup is quite extensive. **Recommendations to others considering Insperity:** Ensure that your company is at the appropriate level to incorporate Insperity into your business. Smaller businesses with fewer employees may not have the best result to expense ratio. **What problems is Insperity solving and how is that benefiting you?** Insperity provides great HR solutions, efficient payroll processing, and a variety of insurance options. It allows us to keep these expenses in one place and make changes easily. They also provide ample support to our team should they have any questions which relieves me from getting bogged down from questions I would likely not know the answers to. ## Insperity Discussions - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved) - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved) - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier) - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now) - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d) - [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-01+18%3A38%3A06+-0500&secure%5Bsession_id%5D=4babe6e1-ebab-4310-89f8-5462c021730a&secure%5Btoken%5D=52c8e2871770e848bd8c85dd8074de4e4ea1fa2a6c953aa76ea42255315de1dc&format=llm_user) ## Insperity Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Insperity Alternatives - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (270 reviews) - [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) - 4.7/5.0 (63 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)