--- title: Insperity Reviews meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 107 reviews by the users' company size, role or industry to find out how Insperity works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 107 scale: '5' date_modified: '2026-06-28' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Insperity Reviews **Vendor:** Insperity **Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) **Average Rating:** 4.1/5.0 **Total Reviews:** 107 ## About Insperity Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship. ## Insperity Reviews ### 1. Sales experience walked us away, not the product. **Rating:** 0.0/5.0 stars **Reviewed by:** Paige M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** Hard to comment on the product directly, since we didn't engage. The breadth of services bundled into one offering is appealing on paper for the right kind of business. **What do you dislike about Insperity?** The sales experience. Our rep excused his own pricing by saying "even CPAs struggle to follow" the financial document, then labeled $32,094 of net-new annual expense as "Savings." That's misleading, at best. After we declined in writing on May 12 with our reasoning laid out, he bypassed the evaluators and went directly to the company owner five weeks later without copying me, despite being told I was leading the evaluation. How a company sells something tells you how they'll service it. **Recommendations to others considering Insperity:** Demand the PEO and co-employer structure terms in plain language up front. Demand the financial breakdown in writing before any meeting. If you name a decision-maker, expect their rep to find a way around her if the answer is no. **What problems is Insperity solving and how is that benefiting you?** We evaluated Insperity's HR360 PEO offering and did not move forward. The PEO model can solve real problems for businesses with weak workers' comp claims histories or that need full HR outsourcing. It did not solve a problem for us. **Official Response from Julia Marsteller:** > Hi Paige, Thank you for your feedback. We are sorry to hear about your frustrations and disappointments. Your feedback has been shared with the appropriate teams. Should you have additional input or would like to talk further, please email us at contact@insperity.com. ### 2. Streamlined Benefits Management, Excellent Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvester S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Insperity?** I find Insperity really helpful for benefits management. One of the things that stands out for me is how they provide documentation of benefits, which allowed us to cancel my wife's coverage and save quite a bit of money. Also, having all the benefits consolidated in one portal is really efficient. It makes it easy to visualize and plan expenditures from my benefits in one place, saving time and avoiding the hassle of switching between multiple webpages. Additionally, I've had pleasant and beneficial interactions with them. **What do you dislike about Insperity?** Nothing. All the interactions have been pleasant and beneficial **What problems is Insperity solving and how is that benefiting you?** Insperity provides documentation of benefits allowing my wife to cancel her coverage, saving us money. Their portal consolidates all benefits, helping me visualize and plan expenditures efficiently, saving time by avoiding multiple webpages. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience, Sylvester! Thank you for taking the time to share your feedback. ### 3. High-Quality, Helpful Customer Service at Insperity **Rating:** 4.5/5.0 stars **Reviewed by:** Cesar M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I find the customer service to be very high at Insperity. Practically everyone I have spoke to is happy and willing to help. **What do you dislike about Insperity?** Occasionally, I am not able to get my answers solved immediately. So having to wait for the appropriate answer is sometimes hard when you are in a time crunch for the information. **Recommendations to others considering Insperity:** I would recommend that both other employers and employees give Insperity a shot. The customer service is good and the platform is stable. I think whoever chooses them will be very happy in the long run. **What problems is Insperity solving and how is that benefiting you?** I really enjoy the layout of the site and ease of access to information. The benefits, pay stub, 401k, etc are easily found using the website. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience, Cesar! Thank you for taking the time to share your feedback. ### 4. Having a dedicated team makes it easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Pete G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** Having a dedicated person to contact when I have questions or need assistance. **What do you dislike about Insperity?** The call center can be confusing and unless I ask clarifying questions, I may not get to the resolution I need. **Recommendations to others considering Insperity:** Encourage employees to learn how to use and navigate the portal. Resources are available to them if they take the time to ask questions. **What problems is Insperity solving and how is that benefiting you?** The reason for the call today was regarding a change in status that would allow for FSA enrollment mid-year. I was able to get the answers I needed and have the correct form shared with me to proceed. Aside from that, I work with my payroll specialist and HR frequently and with their assistance things always go smoothly. **Official Response from Julia Marsteller:** > Hi Pete. We're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your organization! ### 5. Simplifies Admin Tasks, Needs More Relevant Training **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Insperity?** I find Insperity's benefits surpass those of other PEOs. Insperity greatly simplifies payroll, timesheets, and PTO management. I appreciate the many tutorial videos Insperity provides for admin tasks. Their cookie-cutter performance review templates make the process easy. The software for timesheets and performance evaluations is much simpler to use compared to other PEO software. **What do you dislike about Insperity?** I think Insperity is too expensive even though their benefits are good. The trainings usually feel bloated or irrelevant to my work. I wish they were pre-recorded videos instead of live lectures because live sessions rarely fit into my schedule. There's too much focus on being DEI-centric and progressive ideologies, which feels incredibly preachy in trainings. Insperity could cut unnecessary positions and reduce payroll to let customers benefit from lower overhead costs. **What problems is Insperity solving and how is that benefiting you?** I find Insperity simplifies payroll, timesheets, and PTO, making admin tasks easier. Their performance review templates are very handy. Their software is simpler to use compared to other PEOs. ### 6. Easy to Use with Quick Benefits Processing **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Adjunct Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** I like Insperity because it is easy to use and provides a lot of information at any time, including my payroll and benefits. The system makes it easy to do life-changing events so that I can continue my benefits. I appreciate the easy visuals and the quick performance of Insperity. I rate it a 10 out of 10 for recommendation. **What do you dislike about Insperity?** I think the only thing would be that the log on can be a little clumsy at times. **What problems is Insperity solving and how is that benefiting you?** I find Insperity makes handling midyear benefit changes easy, offering quick access to needed information like payroll and benefits anytime. It's easy to use, but logging in can be a bit clumsy. ### 7. Convenient Benefits Management but Needs More Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** I like that I can see my paychecks pretty easily through Insperity and see a snapshot of my 401k. The app provides at least an overview of my finances on my phone, which is better than what I had with TriNet. It's definitely convenient to see my FSA balance and be able to view the details of my paycheck all in one place. I also appreciate that the support is pretty quick and the people I talk to are knowledgeable and can answer my questions, even in the wrong departments. **What do you dislike about Insperity?** It's a little annoying that I have to go to another website to see more details. It is a little annoying to submit the FSA claims. Insperity doesn't seem to offer the ability to easily compare paystubs, which I found valuable. It would also be nice if I could actually submit my claims on the Insperity app itself versus needing to go to the provider every single time. **What problems is Insperity solving and how is that benefiting you?** I find it convenient to see my paycheck and manage my 401k and FSA in Insperity. It’s nice to have an overview in the app. Being able to see more details than with TriNet is a plus. **Official Response from Julia Marsteller:** > Hello, thank you for taking the time to share your rating! We're proud to serve our valued clients like you! ### 8. Quick and smooth **Rating:** 5.0/5.0 stars **Reviewed by:** Queenie V. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** I was shocked they was open today. It’s a holiday! **What do you dislike about Insperity?** I haven’t had a reason to dislike the company or the platform. However I wish I didn’t see my old employers information first and see my current job **Recommendations to others considering Insperity:** It’s quick and I love the app. You can find and see a lot of your benefits **What problems is Insperity solving and how is that benefiting you?** My direct deposit was sent to a closed account, and to verify I needed to change emails they was able to walk me through it and update my email account. They was transparent on the time it may take for me to receive my payment and connected me with my specialist for payroll **Official Response from Julia Marsteller:** > Hi Queenie. We're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your organization! ### 9. Easy Access and Smooth Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Insperity?** Very ease to access both on the app or the desktop versions. Easy to navigate and find what I need. Also easy to speak to a live person when needed. **What do you dislike about Insperity?** Times out too quickly and requires have to sign back in, in the middle of updating employee times cards, for example. **Recommendations to others considering Insperity:** Overall my experience has been very good. Insperity is the total package offering everything from payroll to retirement planning, to health benefits and more. The employee discount plan is another great advantage. **What problems is Insperity solving and how is that benefiting you?** I needed to change my 401(k) contribution from Pretax to Roth. This will be a permanent change to my investments. ### 10. Clear Instructions Make the Online Portal Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Erik L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** Clear instructions on how to navigate the online portal. **What do you dislike about Insperity?** Currently I do not have access to my 401(k) account details, like account number. **Recommendations to others considering Insperity:** Use the telephone number to have a representative help you with your questions. **What problems is Insperity solving and how is that benefiting you?** Access to my 401(k) account. This will help me identify my account number for a possible future rollover as I am no longer with my previous company Verdagy. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience, Erik! Thank you for taking the time to share your feedback. ### 11. Convenient HR Management with Insperity **Rating:** 4.0/5.0 stars **Reviewed by:** Meg W. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** I like using Insperity for HR benefits as it allows my team and I to request time off and report sick days very easily. It's convenient for tracking benefits, time off, and conducting reviews, which enhances our workflow. The app itself is very convenient, adding to the overall ease of use. The lessons we are required to take about HR topics are also helpful. **What do you dislike about Insperity?** Nothing **What problems is Insperity solving and how is that benefiting you?** We use Insperity for HR benefits, making it easy to request time off, track paychecks, and manage team reviews. The app's convenience and helpful HR lessons support our workflow efficiently. **Official Response from Julia Marsteller:** > Hi Meg. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity as your company's PEO! ### 12. Supportive and User-Friendly for Disability Management **Rating:** 3.5/5.0 stars **Reviewed by:** Colleen G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** I find Insperity very helpful in guiding me through the process of taking short term disability, which I had never done before. They assisted me with filling out the necessary forms and navigating the application process, making sure I knew where to go and what to do. The people I interacted with were very nice and incredibly helpful to me, which made a positive difference in my experience. **What do you dislike about Insperity?** Na **What problems is Insperity solving and how is that benefiting you?** Insperity helped me through short term disability, guiding me in filling out forms and starting the process since it was my first time. ### 13. Streamlined US Operations with Some Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Todd P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Insperity?** I find Insperity's 401(k) and health care benefits information through the portal incredibly valuable. The helpline has been particularly useful, allowing me to call, ask questions, and get clarifications that might not be readily available in the portal. **What do you dislike about Insperity?** Maybe, we've had some challenges with the 401(k) information being updated. So maybe a little more velocity on getting information to the portal. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us organize benefits for our US employees, providing valuable 401(k) and healthcare information through their portal. The helpline is also very useful for getting quick answers. ### 14. Comprehensive Benefits Management with a User-Friendly Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I like that Insperity has been a great employee solution as an end user for managing work benefits. The dashboard gives me an excellent overview of my finances, allowing me to view and manage my 401k, PTO, and payroll all in one place. It's helpful to be able to make changes directly from the same dashboard, including changes to my 401k and viewing payroll, which provides a centralized experience. I also appreciate being able to manage my direct deposit through the same dashboard, adding to the convenience of having everything centralized. **What do you dislike about Insperity?** Nothing at this time **What problems is Insperity solving and how is that benefiting you?** Insperity solves benefits management, allowing me to view and manage all my work benefits including 401k, PTO, and payroll from one dashboard. It's great for making changes easily and accessing educational resources. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 15. Seamless Payroll Management with Financial Clarity **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Insperity?** I appreciate that Insperity handles my pay stubs, checks, and 401(k) accounts effectively. They make payroll and the logistics of dealing with money across employees pretty seamless. I like that the amount of money I have is always visible, like showing the balance and having charts available. The ability to withdraw or move funds in the 401(k) is also a plus. Overall, the ease of access to financial metrics related to employment is something I find very valuable. **What do you dislike about Insperity?** i have yet to find any dislikeable fearures. **What problems is Insperity solving and how is that benefiting you?** Insperity handles payroll and the logistics of money for all employees seamlessly. I like having easy access to financial metrics and balances, with charts and the ability to manage my 401k. **Official Response from Julia Marsteller:** > Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 16. Comprehensive Payroll, Dedicated Support, and Fortune 500-Level Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** brandy g. | MEDICAL ASSISTANT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Insperity?** Based on user feedback, the most valued aspects of Insperity include comprehensive, dependable payroll processing, exceptional customer support through dedicated representatives, and a robust, user-friendly HR platform. Clients also frequently point to the high-quality, Fortune 500-level benefits, noting that these benefits can make a meaningful difference in recruiting and retention. **What do you dislike about Insperity?** 13 Hacks to Retain Employees and Improve Company Culture | Insperity Common complaints about Insperity include higher costs than competitors, rigid administrative processes that still require manual forms and “wet” signatures, and inconsistent customer service. Users often describe support as frustrating, slow, or impersonal, and some say the relationship feels “one-sided” after onboarding. Other reported issues include an interface that’s difficult to navigate, a steep and sometimes competitive internal culture, and high turnover. **Recommendations to others considering Insperity:** its high-touch service model, premium pricing, and suitability for mid-sized businesses. **What problems is Insperity solving and how is that benefiting you?** Insperity solves complex human resources, compliance, and administrative burdens for small-to-midsize businesses by providing a comprehensive, scalable PEO (Professional Employer Organization) model. By outsourcing payroll, benefits, risk management, and HR consulting, businesses can reduce operational inefficiencies, help avoid costly legal penalties, and gain access to enterprise-level employee benefits. ### 17. Easy 401K Management with Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** velma J. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I found that engaging with Insperity was easy, especially regarding the escalation for 401K. I was able to retrieve my balance smoothly. Based on this experience, I would rate my likelihood to recommend Insperity to someone else as a 10 out of 10. **What do you dislike about Insperity?** I have no complaints, associates are helpful and friendly **What problems is Insperity solving and how is that benefiting you?** I found Insperity easy to engage with, helping me manage my 401K. I could easily retrieve my balance, and the 401K escalation was valuable. **Official Response from Julia Marsteller:** > Hi Velma. Thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 18. Easy-to-Navigate Platform with Great Benefits and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Alanna K. | Receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** I love Insperity because they provide an easy platform to navigate and offer so many benefits. They also have great customer service! **What do you dislike about Insperity?** I have no complaints. Insperity has always been consistent. **Recommendations to others considering Insperity:** I would recommend to others that Insperity has a lot to offer from their website portal alone and make sure they have a full understanding of the benefits provided. **What problems is Insperity solving and how is that benefiting you?** Questions regarding my health benefits. The representative gave me clarity and overall positive experience. **Official Response from Julia Marsteller:** > Hi Alanna, thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 19. Outstanding HR Services with Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** I like Insperity for their continuous innovation and the ease of access that they provide. Their customer service is friendly and offers great clarity when I reach out. They are very organized, making things simple, and they clearly value how a job should be done properly. The ease of accessibility and customer service are aspects I appreciate most. I also value their approach with technology and accessibility, which is always moving forward. **What do you dislike about Insperity?** I have zero things I dislike about Insperity **What problems is Insperity solving and how is that benefiting you?** I find Insperity simplifies HR services, offering organized, accessible solutions with great customer service. They're innovative with technology, making it easy to manage 401(k)s and health benefits. **Official Response from Julia Marsteller:** > Hello, we're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your people! ### 20. Strong Team Relationships and Enjoyable Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** The relationships that I have developed with my team. I trust them to meet our companies needs, but also really enjoy collaborating with them. **What do you dislike about Insperity?** Premier can be very clunky to use at times. **Recommendations to others considering Insperity:** I work very closely with my Insperity team and that is priceless. When comparing PEO's, look into how much you will be working with a human being versus an AI based platform. It really does matter and Insperity's personal touch gives me a lot of confidence as I walk through my day. **What problems is Insperity solving and how is that benefiting you?** Whether I'm working with Insperity as the company administrator or as an employee, I always receive great service! **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 21. Prompt, Reliable Support When Issues Come Up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I'm able to contact them and the problem be handled promptly. **What do you dislike about Insperity?** I don't like the health insurance. I've become more health conscious and I'm limited with the coverage. **Recommendations to others considering Insperity:** Insperity is a great company to use when dealing with W-2, W-4, direct deposit, 401K. My only feedback would be the insurance. If Insperity could get insurance that covers weight management and bariatric that would be what would take them to 100% in my book! **What problems is Insperity solving and how is that benefiting you?** Direct deposit. The representative handled my situation quickly and efficiently. I appreciate that she was able to help me and not have to transfer me to several people. **Official Response from Julia Marsteller:** > Hello, we're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your organization! ### 22. User-Friendly Dashboards with Easy-to-Find Information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Insperity?** I love the user-friendly dashboards, with information that’s easy to find. **What do you dislike about Insperity?** At first, I had account access issues. I guess you could say I don’t like that you have to register separately for each platform, but I can understand why each one is kept separate. **Recommendations to others considering Insperity:** Insperity Retirement Services is very informative and transparent. If you want full access to your retirement funds through a friendly, easy-to-use GUI, I’d recommend Insperity. **What problems is Insperity solving and how is that benefiting you?** Insperity is making it easier for me to manage my retirement funds. Everything I need to know—or want to know—is clearly displayed on the screen, and the experience is user-friendly. **Official Response from Julia Marsteller:** > We're happy to hear about your satisfaction with the services and support Insperity provides. Thank you for taking the time to review us! ### 23. Peace of Mind from Staying Compliant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Insperity?** knowing that we have someone to call with questions **What do you dislike about Insperity?** If they do not do all areas of HR, then they cannot provide guidance. Recently asked a question regarding the SOS codes, and was told they can't answer questions becasue they don't have job descriptions, or we do our own. When I call to inquire on a problem I get more from the HR person than we do with our payroll specialist. I am not sure I have even spoken with the new client liaison. **Recommendations to others considering Insperity:** Just know if you do any part of the HR function, they will not be willing to assist in some areas. **What problems is Insperity solving and how is that benefiting you?** Guidance on remaining compliant in all HR areas. ### 24. Clean, Easy-to-Understand Income and Tax Breakdown **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** Insperity provides a clean, clear breakdown of my income and taxes, and the quick overview is very easy to understand. **What do you dislike about Insperity?** It was very challenging for me to sign up for health insurance. It took four phone calls and several emails, and there was a breakdown within Insperity while getting my platform set up. **Recommendations to others considering Insperity:** Inspire is an excellent, intuitive platform that’s easy to use and makes it simple to navigate my financial platform. **What problems is Insperity solving and how is that benefiting you?** The issues that were resolved involved logging in properly and needing to reset my password. This was beneficial because I wasn’t able to change my password successfully before. **Official Response from Julia Marsteller:** > Hello, thank you for taking the time to share your rating! We're proud to serve our valued clients like you! ### 25. Solid Support for Benefits, Needs Better Desktop Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** I like the fact that when I log in, I can see all of my benefits, payroll information, punches, and time off. I also find their website and app valuable, which assists me with my health insurance benefits, 401k benefits, and vision benefits. **What do you dislike about Insperity?** I seem to have some issues finding the Insperity portal login on a desktop. **What problems is Insperity solving and how is that benefiting you?** Insperity assists me with health insurance, 401k, and vision benefits. I find their website and app valuable for viewing all my benefits, payroll, punch-ins, and time off. ### 26. Helpful Support Once Reached, but Phone Wait Times Can Be Long **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Insperity?** Currently, our company utilizes these services. **What do you dislike about Insperity?** It can take a while to reach someone by phone, but once I do, the person I speak with is friendly, patient, and helpful. **What problems is Insperity solving and how is that benefiting you?** The company I work for uses the HR and retirement services. **Official Response from Julia Marsteller:** > We're happy to hear about your satisfaction with the services and support Insperity provides. Thank you for taking the time to review us! If you need help getting in touch with anyone from our team, please feel free to email us at contact@insperity.com. ### 27. Polite, Professional Support Experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Todd P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Insperity?** The person that assisted me was very polite and professional. **What do you dislike about Insperity?** The long hold time before I was able to speak to a representative. **What problems is Insperity solving and how is that benefiting you?** I could not run a pay stub report **Official Response from Julia Marsteller:** > Hi Todd, thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 28. User-Friendly with Excellent HR Features **Rating:** 5.0/5.0 stars **Reviewed by:** Lee W. | Field Service Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Insperity?** I find Insperity incredibly easy to use with a great user interface that simplifies tasks. Everything I need is conveniently organized and accessible, which means people don't have to roam around for information. It offers a seamless experience where everything is right there, making it very simple to manage HR-related activities effectively. The payroll feature is particularly valuable, providing clear and efficient management of payroll processes. Overall, the streamlined and straightforward nature of Insperity's services greatly enhances usability and operational efficiency, which I find highly beneficial. I am very likely to recommend Insperity, giving it a rating of 10 for its ease of use and organization. **What do you dislike about Insperity?** Nothing **What problems is Insperity solving and how is that benefiting you?** I find Insperity provides an easy-to-use platform with a great user interface, where everything needed is well-organized and readily accessible, enhancing HR and payroll processes for my team. ### 29. Easy to Use for Our Whole Team **Rating:** 5.0/5.0 stars **Reviewed by:** Keri K. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Insperity?** Easy to use and implement for us and our team. **What do you dislike about Insperity?** I have not had any issues with insperity. **Recommendations to others considering Insperity:** Do your research before signing up, but overall it’s a great tool for managers and companies. **What problems is Insperity solving and how is that benefiting you?** All in one for HR and payroll outsource. It still feels internal but the tools help save time and money. ### 30. Easy Access to HCM That Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Brigette B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** Ease to access HCM billing reports & etc. **What do you dislike about Insperity?** Mistakes in billing that take a few months to correct. **Recommendations to others considering Insperity:** Very helpful to assist with all general needs **What problems is Insperity solving and how is that benefiting you?** Updating password **Official Response from Julia Marsteller:** > Hi Brigette, thank you for taking the time to share your rating! We're proud to serve our valued clients like you! ### 31. Easy for Customers to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** Easy customer use, great customer service **What do you dislike about Insperity?** I didn’t encounter anything that was a major dislike about this company or platform. **Recommendations to others considering Insperity:** Decent easy to use platform **What problems is Insperity solving and how is that benefiting you?** Retirement funds **Official Response from Julia Marsteller:** > We're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your team! ### 32. Knowledgeable and Patient Support—Fantastic Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** She was very knowledgeable and patient with me. **What do you dislike about Insperity?** There is not anything I dislike. I don't have any recommendations. **Recommendations to others considering Insperity:** N/A **What problems is Insperity solving and how is that benefiting you?** Login **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience, Kayla! Thank you for taking the time to share your feedback. ### 33. Quick Answers and Friendly Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I really liked how quickly they got back to me, and how friendly they were throughout. **What do you dislike about Insperity?** I honestly didn´t dislike anythings, my requests were succesfuly solved. **Recommendations to others considering Insperity:** - Quick answers. - Different options to make a consultation: email, phone. AI agent. - Used by a lot of companies **What problems is Insperity solving and how is that benefiting you?** Choosing my Health Insurance **Official Response from Julia Marsteller:** > Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 34. Easy to Use with Big Buttons and Helpful Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** Easy to use, big buttons, customer service assisatnce when I call. **What do you dislike about Insperity?** So So many words to review, sometimes I get lost in the sauce that I get overwhelmed. **Recommendations to others considering Insperity:** Look into your benefits, there are more than you'd think. **What problems is Insperity solving and how is that benefiting you?** Any confusion I had with my 401K and any questions I have otherwise. **Official Response from Julia Marsteller:** > Hello, thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 35. Clear, Organized, and Helpful Support from Insperity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Insperity?** Insperity was clear, organized and helpful. I also did not have to wait in line too long to talk to a representative. **What do you dislike about Insperity?** Sometimes the website can be hard to navigate (especially related to approving payroll). **What problems is Insperity solving and how is that benefiting you?** They helped me compare health insurance plans in a detailed manner. **Official Response from Julia Marsteller:** > Thank you for choosing Insperity! We appreciate you taking the time to share your rating. ### 36. A One-Stop HR Hub with Everything You Need **Rating:** 5.0/5.0 stars **Reviewed by:** Young Woon H. | Organizing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Insperity?** It is one stop place that has everything you need related to HR **What do you dislike about Insperity?** The user interface can be complicated sometimes. **What problems is Insperity solving and how is that benefiting you?** A comprehensive hr need for a small org ### 37. A Trusted Tool Our Company Relies On **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** The support service is very helpful. Michael O was helping me with my check missing and he was so kind and supportive **What do you dislike about Insperity?** Insperity is very professional, nothing! **What problems is Insperity solving and how is that benefiting you?** Missing 401k check ### 38. User-Friendly and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** It's user friendly and easy to use when I need to find buttons. **What do you dislike about Insperity?** I can't think of anything I dislike about it. **What problems is Insperity solving and how is that benefiting you?** It is administrating my 401k and I get to choose allocations/contributions. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 39. Insperity’s Professional Development and Education Reimbursement Shine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I like the benefits that Insperity provides such as many professional development courses and education reimbursement. **What do you dislike about Insperity?** There isn't anything that I dislike about it. **What problems is Insperity solving and how is that benefiting you?** I had questions about my health insurance. **Official Response from Julia Marsteller:** > Hello, we're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your people! ### 40. New to Insperity, But Long Wait Times to Reach a Rep **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Insperity?** I am new to Insperity. So I dont really have a view yet. **What do you dislike about Insperity?** I disliked the very long wait time to speak to a rep. **Recommendations to others considering Insperity:** None **What problems is Insperity solving and how is that benefiting you?** Company benefits **Official Response from Julia Marsteller:** > Thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 41. Margret’s Support Made the Experience Outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Insperity?** Margret the support person who helped me **What do you dislike about Insperity?** I like everything about Insperity this box in the survey **Recommendations to others considering Insperity:** Its great do it **What problems is Insperity solving and how is that benefiting you?** Navigating health benefits **Official Response from Julia Marsteller:** > Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 42. User-Friendly Platform with Responsive, Dedicated Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle W. | Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Insperity?** User friendly platform and technology, responsive customer service team with dedicated account rep. **What do you dislike about Insperity?** Lack of employer access and integration with 3rd party vendors. **Recommendations to others considering Insperity:** Compare prices with other PEOs, ensure that your 401k provider integrates with Insperity or elect to use Insperity vendors for ease of integration. **What problems is Insperity solving and how is that benefiting you?** Payroll processing, benefits administration and access to competitive benefit rates, multi-state compliance. ### 43. Positive and helpful interaction with customer service rep **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** Easy to enter time into timesheets and request time off **What do you dislike about Insperity?** Not the easiest to navigate portal for benefits **What problems is Insperity solving and how is that benefiting you?** Question about short term disability leave **Official Response from Julia Marsteller:** > Hello, thank you for taking the time to share your rating! We're proud to serve our valued clients like you! ### 44. Great for Small HR Teams, But Pricey **Rating:** 3.5/5.0 stars **Reviewed by:** Young Woon H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Insperity?** A small HR Team wants to maximize its capacity without hiring many folks **What do you dislike about Insperity?** It is not cheap and the insurance cost is going up and up and up. **Recommendations to others considering Insperity:** Go shop around. **What problems is Insperity solving and how is that benefiting you?** A total package for all your HR resource matters. One stop for almost all things. ### 45. OrgPlus for Company Organizational Charting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Insperity?** This software is easy to use and learn. There option to publish to PDF with chart links. **What do you dislike about Insperity?** I don't like the way the zoom-in feature is controlled by scrolling. **Recommendations to others considering Insperity:** This is a great product. In addition to the chart, you can view a director list and a sub-chart list, making navigation easy. **What problems is Insperity solving and how is that benefiting you?** This allow us to see each level in the company at a glance. There is room for more than just the name, title and department so it can be customized to some extent. The oprhan feature is great because you can verify you don't have anyone left out on thier own. ### 46. HR all in one place! **Rating:** 3.5/5.0 stars **Reviewed by:** Patrick S. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Insperity?** I like how the mobile and online website were easy to navigate and find health insurance cards, etc. I also like how they were able to get my small company better benefits that larger companies usually offer. **What do you dislike about Insperity?** I dislike that everything we do including payroll seems to funnel through Insperity. **Recommendations to others considering Insperity:** If you have a small business and need a HR function and help with payroll and getting your company better benefits. Consider insperity **What problems is Insperity solving and how is that benefiting you?** It helped my small company (~17 people) manage and administer HR benefits and training/ performance reviews. ### 47. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Hossam E. | Human Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Insperity?** Comprehensive solution that allows user to manage employees data fully **What do you dislike about Insperity?** Their website is a terrible, confusing morass of poorly designed pages **Recommendations to others considering Insperity:** prepare a list of questions for your demo call with Insperity to ensure you gain a clear understanding of their services and pricing structure **What problems is Insperity solving and how is that benefiting you?** Helping me in my businesses ### 48. Best products **Rating:** 4.0/5.0 stars **Reviewed by:** Navya K. | Human Resources Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Insperity?** Helpful for gamers and helpful for marketing **What do you dislike about Insperity?** Nothing that I disliked about the product **Recommendations to others considering Insperity:** Go ahead with this product **What problems is Insperity solving and how is that benefiting you?** Helped in marketing our business digital products and getting great talent ### 49. Very comprehensive HR Service Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Insperity?** Very fats and there when you need it most. **What do you dislike about Insperity?** A little bit of training is needed to understand interface but easy to use once learned. **Recommendations to others considering Insperity:** A very robust solution. **What problems is Insperity solving and how is that benefiting you?** Providing benefits from day 1 even near end of calender year. Within minutes I was able to have my full coverage I'd cards provided to me. ### 50. Streamlined HR Solutions with Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Insperity?** I appreciate the user-friendly platform and responsive customer support, which help resolve issues quickly. The training resources for employees are also excellent. **What do you dislike about Insperity?** The pricing structure lacks transparency **Recommendations to others considering Insperity:** Yes **What problems is Insperity solving and how is that benefiting you?** Insperity effectively handles payroll processing and compliance issues, freeing up our HR team to focus on strategic tasks. ## Insperity Discussions - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved) - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved) - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier) - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now) - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d) - [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+03%3A38%3A09+-0500&secure%5Bsession_id%5D=9efed41f-23ce-4f38-a264-79d0ea6f850e&secure%5Btoken%5D=16417ff389eedde1d17bce7b954a21885a78ed84ffef630a01d41b5881330200&format=llm_user) ## Insperity Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Insperity Alternatives - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (269 reviews) - [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) - 3.1/5.0 (24 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)