---
title: Insperity Reviews
meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 323 reviews by the users' company size, role or industry
  to find out how Insperity works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 323
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: HR Services
  url: https://www.g2.com/categories/hr-services
---


# Insperity Reviews
**Vendor:** Insperity  
**Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 323
## About Insperity
Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship.




## Insperity Reviews
  ### 1. Great all-in-one PEO with strong Client Success, but slow issue resolution and unclear ownership

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kye G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2026

**What do you like best about Insperity?**

The single most valuable piece is the dedicated Client Success Manager relationship — having a named person who knows our account, rather than a rotating ticket queue, makes a real difference when something is time-sensitive. I also value the breadth of the benefits offering and the employee-facing support (the contact center, the Premier portal, decision-support tools during open enrollment) that takes some of the load off my desk. Having payroll, benefits, compliance, workers' comp, performance reviews, learning, and expense and travel tools all under one roof is genuinely convenient, and the stability of an established PEO carries weight when we're going through investor diligence.

**What do you dislike about Insperity?**

Resolution speed on configuration and compliance issues is the recurring pain point — some Time and Attendance and portal items have taken multiple weeks to confirm, which is hard when I need an answer to move. Ownership can also blur across the HR Partner, Shared Services, and Time and Attendance teams, so I sometimes end up being the one synthesizing a final answer rather than receiving one. On compliance guidance, I've occasionally had to independently verify recommendations against the actual state statutes because the advice didn't come with a cited source. And on cost, the structure is less predictable than I'd like — admin fees plus a co-employment risk fee without an obvious corresponding service, and annual increases that are hard to forecast as we scale. Often level of service is only increased once an issue is raised, not proactively and not consistently. Sometimes it appears that departments are disjointed and that one team often hands off issues to other teams without providing any real guidance or support.

**Recommendations to others considering Insperity:**

Go in with your fee structure fully itemized before you sign. Insperity delivers real value on benefits breadth and dedicated support, but the pricing has more moving parts than a headline PEPM rate suggests — ask specifically about the co-employment risk fee, what drives annual increases, and whether any rate lock can be put in writing. Model your true all-in cost at your projected headcount, not just today's, so the number scales with you honestly. Second, get clear on the support model up front: you'll likely have a dedicated Client Success Manager, which is a genuine strength, but ask where ownership sits across the HR, Shared Services, and Time and Attendance teams and what realistic turnaround looks like on configuration and compliance requests. Finally, if you're multi-state, press for compliance guidance that comes with cited sources — treat it like a contractor's bid, where you want the line items and the assumptions, not just the bottom number.

**What problems is Insperity solving and how is that benefiting you?**

As essentially a department of one supporting a fully remote team across multiple states, Insperity lets me operate like a full HR function without the headcount. They carry the heavy infrastructure — multi-state payroll and tax setup, benefits administration, workers' comp, co-employment/liability sharing, and compliance support across the states where our people actually live. The biggest benefit is buying power and reach: a company our size simply couldn't access the caliber of benefits or rates we're able to get for those benefits, or manage the state-by-state complexity, on our own. That frees me to spend my time on strategic and people-facing work instead of building managing much of that benefits and compliance administration solo.

  ### 2. Great HR Expertise, Needs Smoother User Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dustin B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about Insperity?**

I really appreciate Insperity's expertise when it comes to HR, as it helps with our HR questions since we're not big enough to have dedicated HR personnel yet. Their payroll processing is a big help too. The management piece of their software is beneficial, particularly in managing payroll, training modules, and having a centralized spot for the handbook and reports. They also have great people; my account manager and payroll processor are particularly helpful and step in when I need extra support.

**What do you dislike about Insperity?**

I find the training modules really hard to navigate. They feel disconnected and not great for setting up training for our people. You have to jump through a lot of hoops that aren't obvious. The integration seems to be done from a third party and isn't done very well. It would be nice to have one smooth experience across the website for navigating and delivering information. Also, more transparency on the legal side of handling situations would be nice.

**What problems is Insperity solving and how is that benefiting you?**

Insperity handles payroll processing and HR questions, crucial for us as we're too small for dedicated HR staff. Their HR expertise is particularly valuable.

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear about your satisfaction with the services and support Insperity provides, Dustin. Thank you for taking the time to review us and sharing your feedback! 

  ### 3. Streamlined Our HR and Payroll Processes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Catherine D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Insperity?**

I use Insperity as our HR and payroll partner, and I appreciate their generally efficient payroll process. The employee self-service tools let employees access payroll and benefits information without needing HR intervention, which is really helpful. Having access to knowledgeable HR and compliance resources when questions arise is something I value a lot. Their guidance on employment-related matters, benefits administration, and state-specific compliance requirements is excellent. I also find their videos, training, and guidance beneficial. Insperity combines technology with access to HR professionals, managing payroll, benefits administration, and compliance tasks all in one place, saving a significant amount of administrative time. It’s a trusted service that I would continue to use due to the combination of technology and dedicated support.

**What do you dislike about Insperity?**

One area that would continue to improve is responsiveness for certain support requests, as some issues may require coordination across multiple teams before resolution. Navigating the full suite of services can have a learning curve because of the breadth of features available. Additionally, if I could change one thing about the service approach, it would be to further improve response times and coordination when requests involve multiple departments. Most issues are resolved successfully, but occasionally a question may need input from the payroll, benefit, HR, or compliance team, which can extend the time needed to reach a final resolution.

**What problems is Insperity solving and how is that benefiting you?**

Insperity streamlines our HR and payroll processes, making payroll efficient. Employee self-service tools allow access without HR intervention. It provides expert HR and compliance support, helping us manage onboarding, benefits, and compliance tasks efficiently, saving significant admin time.

**Official Response from Julia with Customer Advocacy:**

> Hi Catherine, we are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share about your experience working with us.

  ### 4. Insperity - A Top Level PEO

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taylor C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Insperity?**

I really appreciate being able to contact many different people depending on the issue or question I have. I’ve never had a problem reaching someone, and even if what I need isn’t in their exact department, they’re able to forward me to the right person who can help. Also, when it comes to service fee charges, they are very open with it all. I can't say the same about many other PEO's who either hide charges, don't itemize them, or raise rates/add extra charges to pre-existing rates.

**What do you dislike about Insperity?**

I can’t really think of much beyond a couple of items. It would be nice to be able to extrapolate the workers’ comp portion and put it out to bid, but I understand why we can’t—it’s a package deal with Insperity, and the cost isn’t egregiously high.

The biggest issue right now is our payroll payment process. When we first joined Insperity two years ago, we were a little tight on money and during one payroll, didn’t have the funds to cover payroll on the day it was due (Tuesday), so we paid it on Thursday or Friday instead. Since then, Insperity has required us to wire the money to them rather than having it pulled automatically, which adds extra work that I don’t love. I’d really like to get this reversed, since we’ve been in good standing for over a year now.

**Recommendations to others considering Insperity:**

You get out what you put in. Insperity is great and will hold your hand, offer advice, and provide support, but they won’t do everything for you (and they shouldn’t). If you take the time to learn the platform and explore what they offer in terms of perks and included services, you can get the most out of it for the price you’re paying.

**What problems is Insperity solving and how is that benefiting you?**

HR issues occasionally pop up, and they’ve been a helping hand and an extra ear for advice when I’m dealing with situations that come up with my employees.

Their payroll services are great. They also helped me update my outdated company and employee handbook(s) to reflect modern laws and regulations, and they made it a bigger priority that all employees must sign and agree to them.

Overall, this support frees me up to focus on other parts of the company and takes a lot off my plate. It also helps me sleep better at night knowing we’re not in this alone, and that I have a dedicated team behind me who knows things that I simply don’t.

**Official Response from Julia with Customer Advocacy:**

> Hi Taylor, we are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your rating.

  ### 5. A local company feel with enterprise, benefits, and services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Greg A. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Insperity?**

The breath of Services in the personal touch

**What do you dislike about Insperity?**

inconsistent service and it comes down to people. I also don’t like the hiring process. It should be more automated with the ability for candidates to be provided offers and a link to accept and begin the on boarding process. It’s pretty manual and requires an agent of the company to capture PII.

**Recommendations to others considering Insperity:**

Although these services are designed to take quite a bit off your plate, it will require you to be fully engaged otherwise it can be frustrating as you will need to learn the portal and their services because much of what they designed their platforms around is self service

**What problems is Insperity solving and how is that benefiting you?**

From payroll to performance management and everything in between it’s difficult to provide competitive benefits without a partner like Insperity.

  ### 6. Helpful Team and Strong Payroll, but Long Lead Times for New Implementations

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jennifer G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Insperity?**

They have great folks who try to be responsive and helpful. Payroll has been a bright spot for us.

**What do you dislike about Insperity?**

The lead time to implement something new is a bit unreasonable and hurts our ability to get our business done. In order to get on their time and attendance solution, we are waiting 2 months. We were just quoted 2 to 3 months to get our hourly PTO policy added into our system.

**Recommendations to others considering Insperity:**

Anticipate your needs early and get into their queue before you need to be otherwise you will be waiting forever to have business essentials implemented.

**What problems is Insperity solving and how is that benefiting you?**

For a small company, Insperity allows me to offer my employees a "big company" HR and benefits experience without being a big company. And, internally, I don't have to hire HR or Benefits, which saves considerable resources.

**Official Response from Julia with Customer Advocacy:**

> Hi Jennifer, thank you for taking the time to share your rating! We're sorry to hear your implementation experience did not meet our usual standards of excellence. We have shared your feedback with the appropriate internal teams for their review and consideration. If you'd like assistance or to provide additional feedback, please contact us at contact@insperity.com.

  ### 7. Quick to Respond, but Service Fees Add Up

**Rating:** 3.5/5.0 stars

**Reviewed by:** Janette B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2026

**What do you like best about Insperity?**

Our payroll service reps are top notch, and our local (field office) rep Nik is always quick to respond and assist with escalations when the "support channel" reps respond with a "generic answer" when we're needing a "specific response" to solve a "specific issue" for our "specific business". If not for the help of our local office rep, I'd basically be speaking with a different person every time I needed assistance and I'd have to explain our business/our staff/our policies.

**What do you dislike about Insperity?**

Program fees/Service fees are high in comparison to the amount of time and support we require or request.

**Recommendations to others considering Insperity:**

It's centralized services and portal technology

**What problems is Insperity solving and how is that benefiting you?**

Centralized Payroll, HR, Benefits Admin - we have no HR staff and no finance staff

  ### 8. A True One-Stop Shop for Everything in One Place

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dexter J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2026

**What do you like best about Insperity?**

The one stop shop of it all. Everything I need to do and find is in one place which is very helpful.

**What do you dislike about Insperity?**

It can be a bit convoluted and hard to find what you are looking for in terms of reports or doing things like changing an employees FTE or Hourly status. Many of the documents and reports could use a name change to align more with standard names and versions of the particular form.

**What problems is Insperity solving and how is that benefiting you?**

Managing payroll is pretty easy through insperity. Also the processes in place are easy enough although they could be a bit more efficient... but I understand that federal requirements make some simple things very complex.

  ### 9. Valuable HR Support for Small Businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2026

**What do you like best about Insperity?**

I find a lot of value in the HR assistance from Insperity since we're a small company without an HR professional. Their help in onboarding new employees and consulting on terminations is especially valuable. I also like that they offer benefits and workers' compensation insurance as part of the package, which is hard for small companies like ours to find at a reasonable cost.

**What do you dislike about Insperity?**

I feel like it is tricky to track benefits sometimes. Since employees can go in and change things, sometimes they ask me questions that I cannot follow up on. I understand that they are able to call Insperity for answers themselves, but I feel like a little more visibility and easy reporting on where our employees are might be helpful. I would like to be able to go into a specific employee and see what benefits they are signed up for, effective dates, etc., rather than run a report. Like, I want it to be part of the employee profile.

**What problems is Insperity solving and how is that benefiting you?**

Insperity's HR assistance is valuable for our small company without an HR professional. They help with tasks like onboarding and employee termination. I also like their benefits and workers' compensation insurance package, which offers our employees more at a reasonable cost.

  ### 10. Responsive Payroll Support, but Too Many Handoffs and Process Gaps

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2026

**What do you like best about Insperity?**

The most helpful department has been Payroll. The payroll specialist responds quickly, follows through, and provides updates and assistance to resolve issues.

**What do you dislike about Insperity?**

The downside of Insperity is that too much of a good thing.  There are numerous departments/specialists for every aspect of business from implementation to the handover of specialist after the company is onboarded.  

There are also numerous links for information for each department that are forwarded but not necessarily reviewed during the implementation.  One situation is with payroll onboarding and not advising the tax structure (Insperity files various taxes under their name) and the requirement to close out the tax accounts under the company's name or continue to file quarterly/monthly reports.

There is lack of communication regarding processes.

**Recommendations to others considering Insperity:**

The advice I would give to perspective clients is to ask extensive amount of questions about each module/process  since information in not always forthcoming.

**What problems is Insperity solving and how is that benefiting you?**

The main issues are addressing and navigating the Time and Attendance module.

  ### 11. Streamlined HR and Payroll Services with Great Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2026

**What do you like best about Insperity?**

I like the efficiency of communication and the availability to meet and speak with someone from Insperity. The dedicated team member idea for payroll and HR is a nice touch, and I really like their support services. The Insperity portal helps keep everything organized in one area, which includes payroll, PTO tracking, and performance. HR biweekly meetings and check-ins, the performance portal, and resources have been particularly beneficial.

**What do you dislike about Insperity?**

I feel that the onboarding process could be more in depth, especially when it comes to transferring records and setting up new tax and payroll information. I'd appreciate having a dedicated person to thoroughly review all state accounts for reporting and ensuring correct access.

**What problems is Insperity solving and how is that benefiting you?**

I use Insperity for payroll and HR, which simplifies multi-state compliance and organizes reporting, run payroll, and manage people. Their portal centralizes payroll, PTO tracking, and performance. I value their efficient communication and dedicated support services.

  ### 12. Quick Response and Great Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2026

**What do you like best about Insperity?**

Quick response and great service. I am on a first name basis with everyone on my Insperity team.  We're able to offer our team great health benefits and other perks in a way most small businesses aren't.

**What do you dislike about Insperity?**

I find the cost to be high for our small business. At times, it’s difficult for us to manage, and it can feel hard to swing.

**Recommendations to others considering Insperity:**

If you're looking to offload any payroll/HR services to a team that specializes in all of these areas, you can't go wrong with Insperity.

**What problems is Insperity solving and how is that benefiting you?**

They’ve been a great resource for anything HR-related. Our small business doesn’t have a full-time staff member with specialized HR expertise, so we rely on Insperity again and again for guidance on personnel matters, policies, and more. I practically have our payroll support person on speed dial because she helps resolve and fix so many issues for me.

  ### 13. Solid Payroll Services, Room for Personalization

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ken F. | Lead Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about Insperity?**

I like using Insperity for their payroll services, which really help with payroll compliance, benefits management, retirement, and account servicing. Their ability to employ people in any state across the United States without setting up all the attendant, state-level payroll obligations is particularly beneficial for us. I appreciate the predictability that Insperity provides, it's a key factor encouraging us to continue with their services.

**What do you dislike about Insperity?**

The health care costs are becoming more and more of a concern. I think too many things go to a call center and are not personalized enough.

**What problems is Insperity solving and how is that benefiting you?**

Insperity helps us with payroll compliance and benefits management, letting us employ people nationwide without dealing with state payroll obligations.

**Official Response from Julia with Customer Advocacy:**

> Hi Ken, thank you for taking the time to share your rating and feedback! We're proud to serve our valued clients like you.

  ### 14. Responsive HR and Competitive Benefits, But Room for Improvement in Payroll

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Insperity?**

I use Insperity for payroll, benefits, and compliance, and I've been with them for a little over a year and a half. The cost and their willingness to work with us to ensure our needs were met made us choose Insperity. The benefits packages were very competitive, and I especially find value with the HR Specialist and Compliance team. They are knowledgeable and quick to respond, and the policy updates have been very helpful. The 401K team was also very knowledgeable and helpful. I like their background check service, and the training tools are great with a large offering of training.

**What do you dislike about Insperity?**

Payroll specialist with deeper expertise, particulary when coordinating with their third party providers.  It would be better to have such benefits as Dependent Care FSA and supplemental life administered directly through Insperity rather than through separate third party providers.  Third party providers create disconnect in support coverage, making it chanllenging to get timely assistance.

**What problems is Insperity solving and how is that benefiting you?**

Insperity provides competitive benefits packages and valuable HR and compliance support. The policy updates are helpful. They deliver excellent training tools. However, there's room for improvement in payroll assistance and third party providers.

**Official Response from Julia with Customer Advocacy:**

> Hello. Thank you for taking the time to share why you chose Insperity, and we greatly appreciate your feedback. It's our pleasure to serve our valued clients like you!

  ### 15. Good Overall Experience with Constructive Feedback

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Insperity?**

What I like best is having access to specialists across different areas of HR. Whether it's payroll, benefits, leave administration, or compliance, I know I can reach out to someone with the expertise to help guide us through the issue. That support has been especially valuable as our team has grown and changed.

**What do you dislike about Insperity?**

Response times could be improved, especially for urgent requests. I would also like to receive our benefits renewal information earlier in the process. The current timeline provides very little opportunity to evaluate other carriers or plan options before renewal, particularly if there is a significant rate increase.

**Recommendations to others considering Insperity:**

I would recommend Insperity to companies looking for an all-in-one HR solution, especially if they want support with payroll, benefits, compliance, and HR administration. I would also encourage prospective clients to discuss service expectations and benefits renewal timelines during the evaluation process to ensure they align with the company's needs.

**What problems is Insperity solving and how is that benefiting you?**

Insperity helps us manage payroll, benefits, compliance, and HR administration, which are all critical functions for a small HR team. Their platform and support simplify many day-to-day processes and provide access to specialists when needed. While there have been areas where response times or coordination could improve, the service overall helps us manage HR operations more efficiently than handling these functions independently.

**Official Response from Julia with Customer Advocacy:**

> Thank you for taking the time to review us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity and sharing your feedback.

  ### 16. Essential Payroll Management, Needs Smoother Onboarding

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User

**Reviewed Date:** July 28, 2026

**What do you like best about Insperity?**

I appreciate Insperity's management of payroll and benefits, which is their core functionality. They handle all of the payroll and benefits, so we don't need additional internal workflows or operations for these items. Their ability to support special payrolls as needed is also notable. Proactive communication from our account management is another aspect I find particularly useful.

**What do you dislike about Insperity?**

I'm frustrated with the administrative errors during the onboarding process, especially with mobile allowances not appearing for new hires despite being entered at onboarding. This has been a continual issue. Also, the repeated questions by the AI tool in this survey were very annoying and wasted my time. I find this AI tool ineffective for conducting surveys, and Insperity should not use it as it made the process infuriating.

**What problems is Insperity solving and how is that benefiting you?**

Insperity manages our payroll and benefits, eliminating the need for additional headcount. Their proactive communication adds value too.

  ### 17. Streamlines Payroll with Helpful Support, Onboarding Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Heather H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Insperity?**

I use Insperity for payroll and benefits, and the price point is reasonably priced. I really appreciate having direct dedicated contacts for different issues, as it has been very helpful. They have made managing tasks easier and have given us confidence that we're doing it correctly.

**What do you dislike about Insperity?**

I think our onboarding experience was not ideal for us or for Insperity. There were some very aggressive challenges to meet our timing needs, and there were some things that fell through the cracks.

**What problems is Insperity solving and how is that benefiting you?**

We find Insperity makes managing payroll and benefits easier and gives us confidence we're doing it correctly. Having direct dedicated contacts for different issues has been very helpful.

**Official Response from Julia with Customer Advocacy:**

> Hi Heather, we take all feedback very seriously and are disappointed to hear about your onboarding experience as our client. We have shared your feedback with the appropriate internal teams for their review and consideration. Please e-mail us at contact@insperity.com if you’d like to discuss the particulars of your situation further.

  ### 18. Friendly, Helpful, and Always Professional

**Rating:** 4.0/5.0 stars

**Reviewed by:** susane E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Insperity?**

Everyone is very friendly and helpful.  Always Professional.  I like having access to various consulting services as well.

**What do you dislike about Insperity?**

The portal is somewhat confusing to use.  Reports especially are hard to figure out.  Alot of backtracking from one step to another.  Would like to see more simpler

**Recommendations to others considering Insperity:**

Its a robust system offering up a variety of options that a super helpful so you can focus on running your own business.

**What problems is Insperity solving and how is that benefiting you?**

They handle all payroll and benefit aspects of our business so I am able to focus on managing the agency.  Free's up my time and not having to keep up with all the new laws, etc.

**Official Response from Julia with Customer Advocacy:**

> Hi Susane, thank you for sharing your satisfaction with our services and providing us with your feedback. We are proud to serve you and your people!

  ### 19. Quick, Positive, and Supportive Contacts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Insperity?**

My main contacts are quick to respond and always positive and supportive

**What do you dislike about Insperity?**

Sometimes the systems or updates are a bit slow.  For example, it can take a while for time and attendance to get a project started which can be difficult for a startup company.  Sometimes not always sure who to reach out to for certain issues (although direct support team are helpful in navigating).  Lastly, it is difficult to get support on employer paid taxes and have to go through a payroll person.  I never feel satisfied in those answers.

**Recommendations to others considering Insperity:**

If you have a diverse workforce across multiple states, this helps with compliance.  It also helps you provide strong benefits to a company and the related support for employees and those benefits

**What problems is Insperity solving and how is that benefiting you?**

HR expertise and payroll services and compliance

**Official Response from Julia with Customer Advocacy:**

> We are proud to partner with you to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your experience working with us.

  ### 20. Convenient HR Management with Insperity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Meg W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2026

**What do you like best about Insperity?**

I like using Insperity for HR benefits as it allows my team and I to request time off and report sick days very easily. It's convenient for tracking benefits, time off, and conducting reviews, which enhances our workflow. The app itself is very convenient, adding to the overall ease of use. The lessons we are required to take about HR topics are also helpful.

**What do you dislike about Insperity?**

Nothing

**What problems is Insperity solving and how is that benefiting you?**

We use Insperity for HR benefits, making it easy to request time off, track paychecks, and manage team reviews. The app's convenience and helpful HR lessons support our workflow efficiently.

**Official Response from Julia with Customer Advocacy:**

> Hi Meg.  Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity as your company's PEO!

  ### 21. Supportive and User-Friendly for Disability Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Colleen G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Insperity?**

I find Insperity very helpful in guiding me through the process of taking short term disability, which I had never done before. They assisted me with filling out the necessary forms and navigating the application process, making sure I knew where to go and what to do. The people I interacted with were very nice and incredibly helpful to me, which made a positive difference in my experience.

**What do you dislike about Insperity?**

Na

**What problems is Insperity solving and how is that benefiting you?**

Insperity helped me through short term disability, guiding me in filling out forms and starting the process since it was my first time.

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear about your satisfaction with the services and support Insperity provides, Colleen. Thank you for taking the time to review us!

  ### 22. Client Partner Feedback

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joseph C. | Senior Vice President of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2026

**What do you like best about Insperity?**

Our HR Specialist along with our Payroll Support person are very knowledgeable in the areas of expertise and always willing to assist when needed.

**What do you dislike about Insperity?**

It is difficult to navigate the Insperity Premier portal at times when I have a question and don't want to have to rely on our HR Specialist or Payroll support person for assistance.

**What problems is Insperity solving and how is that benefiting you?**

Insperity has provided solid assistance when comes to compliance related issues that we encounter.

  ### 23. One-Stop HR Vendor, but Account Rep Consistency Could Improve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Charlie P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2026

**What do you like best about Insperity?**

I like that I only have to deal with one vendor for so many aspects of our HR function.

**What do you dislike about Insperity?**

I have worked with several account reps in our time with Insperity. Consistency in who I deal with would be nice.

**Recommendations to others considering Insperity:**

Sometimes things can take a while to complete because of the many layers of working with a large provider.

**What problems is Insperity solving and how is that benefiting you?**

I like the "all in one" aspect of HR, payroll, benefits, health care.

  ### 24. Streamlined US Operations with Some Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Todd P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2026

**What do you like best about Insperity?**

I find Insperity's 401(k) and health care benefits information through the portal incredibly valuable. The helpline has been particularly useful, allowing me to call, ask questions, and get clarifications that might not be readily available in the portal.

**What do you dislike about Insperity?**

Maybe, we've had some challenges with the 401(k) information being updated. So maybe a little more velocity on getting information to the portal.

**What problems is Insperity solving and how is that benefiting you?**

Insperity helps us organize benefits for our US employees, providing valuable 401(k) and healthcare information through their portal. The helpline is also very useful for getting quick answers.

**Official Response from Julia with Customer Advocacy:**

> Hi Todd. We are proud to partner with you and your organization to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your experience working with us.

  ### 25. FY 25-26

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cathy M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Insperity?**

Benefit affordability, employee information access, and ease of navigating

**What do you dislike about Insperity?**

Difficulties running payroll reports to reflect the accurate data for accruals. Not PTO accruals, all payroll accruals for a fiscal year with custom dates.

**Recommendations to others considering Insperity:**

Do not rush going live with Insperity. Take your time setting up the system for your needs.

**What problems is Insperity solving and how is that benefiting you?**

This benefit is affordable for our employees, which is important since we are a small organization. Khari Miller is very knowledgeable, professional, friendly, and responsive whenever we have questions.

**Official Response from Julia with Customer Advocacy:**

> Hi Cathy - Thank you for taking the time to share your rating! We're proud to serve our valued clients like you.

  ### 26. Insperity Premier feedback Summer 2026

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2026

**What do you like best about Insperity?**

Single log in houses all platforms, Team members know each other and work together when necessary

**What do you dislike about Insperity?**

Time & Attendance functionality with reporting and time card functions

**Recommendations to others considering Insperity:**

I value having appointed contact people within the organization rather than getting the next representative available.  I appreciate how timely responses are to my questions and that more often than not they are in agreement with what I think about a situation.  They have offered me insight and guidance when HR issues have come up.

**What problems is Insperity solving and how is that benefiting you?**

HR questions, handbook updates and revisions, benefits questions.  Having a designated HR person saves me time and gets me concrete answers to the questions I have.

  ### 27. Easy-to-Use Web Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2026

**What do you like best about Insperity?**

I generally find the web interface easy to use.

**What do you dislike about Insperity?**

I didn't like that the life change event online form could not handle all circumstances.  It allowed me to add coverage for coverage I didn't currently have (medical) but did not allow me to update coverage (adding dependent to dental), so I had to fill out the form manually.

**What problems is Insperity solving and how is that benefiting you?**

Update to health insurance selections due to life change event.  The woman I spoke with was extremely helpful in assisting me with navigating the form.

**Official Response from Julia with Customer Advocacy:**

> Hi Michael. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity.

  ### 28. Fast, Reliable Support When You Need It

**Rating:** 3.5/5.0 stars

**Reviewed by:** Zach P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about Insperity?**

Speed of support whenever needed Always so helpful and friendly!

**What do you dislike about Insperity?**

I dont love the different departments. Having to contact time and attendance added friction. Wish everything was answerable by 1 person

**Recommendations to others considering Insperity:**

Get AMs phone number and dont be afraid to call. THey are so nice!

**What problems is Insperity solving and how is that benefiting you?**

I have no experience with PEO or with HR etc but Sherrice was always available to point me in the right direction and to provide guidance!

**Official Response from Julia with Customer Advocacy:**

> Hi Zach. Thank you for sharing your experience working with us! It's our pleasure to serve our valued clients like you.

  ### 29. Great support for small business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jan  D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Insperity?**

HR partnership, you are not alone in dealing with HR issues.

**What do you dislike about Insperity?**

Benefits help desk can be hard to reach; can hold for lengthy time periods

**Recommendations to others considering Insperity:**

Insperity is great for small business as they are an additional source for HR guidelines and reviews.

**What problems is Insperity solving and how is that benefiting you?**

HR issues.  Great at reviewing and adding language for policies as well as corrective action.  Service level is excellent when it comes to getting 
in touch with HR.

**Official Response from Julia with Customer Advocacy:**

> Hi Jan, we are proud to partner with you and your employees to help your business thrive and grow. We appreciate you taking the time to share your rating!

  ### 30. Seamless Payroll Management with Financial Clarity

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Insperity?**

I appreciate that Insperity handles my pay stubs, checks, and 401(k) accounts effectively. They make payroll and the logistics of dealing with money across employees pretty seamless. I like that the amount of money I have is always visible, like showing the balance and having charts available. The ability to withdraw or move funds in the 401(k) is also a plus. Overall, the ease of access to financial metrics related to employment is something I find very valuable.

**What do you dislike about Insperity?**

i have yet to find any dislikeable fearures.

**What problems is Insperity solving and how is that benefiting you?**

Insperity handles payroll and the logistics of money for all employees seamlessly. I like having easy access to financial metrics and balances, with charts and the ability to manage my 401k.

**Official Response from Julia with Customer Advocacy:**

> Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you!

  ### 31. Reliable HR & Payroll Support for Small Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2026

**What do you like best about Insperity?**

I find Insperity's online portal very helpful. I like the services that help with managing payroll and providing human resources documentation. Insperity is organized in how they handle things and I appreciate the transition functions of payroll and vacation policies online. They also make HR resources readily available to us. Although nothing exceeded my expectations, they did deliver.

**What do you dislike about Insperity?**

Nothing. They have been great.

**What problems is Insperity solving and how is that benefiting you?**

Insperity manages our human resources and payroll, helping with payroll and providing resources for our small staff. Their online portal is very helpful, and their HR resources are useful.

  ### 32. Extremely Helpful HR Support You Can Trust

**Rating:** 4.0/5.0 stars

**Reviewed by:** Karen E. | Finance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2026

**What do you like best about Insperity?**

My HR generalist, Anna Emerson, is always exremely helpful.  She has become a trusted resource for anything HR related.

**What do you dislike about Insperity?**

Our payroll 401K contributions have been submitted late to our fund manager a few times resulting in time consuming audit queries for me.

**Recommendations to others considering Insperity:**

Definitely consider them for your company HR and payroll needs

**What problems is Insperity solving and how is that benefiting you?**

Human Resources and Payroll

  ### 33. Easy Access to Direct Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dejanae B. | General Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2026

**What do you like best about Insperity?**

Ease of contact with direct support for issues.

**What do you dislike about Insperity?**

Sometimes hard to find answers on benefits questions.

**Recommendations to others considering Insperity:**

Take the time to ask a person about what you need for your staff, specifically when it comes to benefits. Seems to be a little harder to get direct answers about some of that.

**What problems is Insperity solving and how is that benefiting you?**

Benefits provision & management, & training for compliance. Support when needed about termination decisions.

**Official Response from Julia with Customer Advocacy:**

> Hi Dejanae, thank you for taking the time to share your rating. We're proud to serve our valued clients like you!

  ### 34. Robust HR Benefits and Payroll—Much Better Support in Recent Years

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Insperity?**

They offer robust services and benefits for owners and their employees. They can manage everything from payroll and insurance to 401k plans and supplemental policies.

**What do you dislike about Insperity?**

In the past, we had some challenges with payroll and with handling employee-related issues. At one point, they didn’t even know what state our office was in. Over the past two years, though, things have improved, and both our current HR rep and our previous one have been amazing.

**Recommendations to others considering Insperity:**

They can handle all of your payroll and benefits needs.

**What problems is Insperity solving and how is that benefiting you?**

They help with making staffing decisions and support employees with their robust additional benefits.

**Official Response from Julia with Customer Advocacy:**

> Thank you for taking the time to share your rating. We're proud to serve our valued clients like you!

  ### 35. Simplified HR Solutions for Small Businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaela P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Insperity?**

I like using Insperity's portal for payroll, it makes operations easier. The expertise on comparable rates is useful, especially for our small business without a dedicated HR department.

**What do you dislike about Insperity?**

N/A

**What problems is Insperity solving and how is that benefiting you?**

I use Insperity for payroll and HR, simplifying operations without a dedicated HR department. The payroll portal and HR services for salary/rate comparisons ease my business tasks.

**Official Response from Julia with Customer Advocacy:**

> Hi Kaela, thank you for sharing your satisfaction with our products and services. We are proud to serve you and your people!

  ### 36. All-in-One Convenience, but Annual Cost Increases Sting

**Rating:** 3.5/5.0 stars

**Reviewed by:** Robin M. | Chief Compliance Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Insperity?**

Everything is in one place.  HR, Payroll ext.

**What do you dislike about Insperity?**

The cost!  The increase every year is what we tried to get away from by going to Insperity

**Recommendations to others considering Insperity:**

Take advantage of all they have to offer.  We had our local representative come into our office and explain some of the benefits we were not aware of.

**What problems is Insperity solving and how is that benefiting you?**

HR help

  ### 37. Wide-Ranging HR Support with a Responsive, Helpful Team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Insperity?**

They offer a wide range of HR support.  The team is always responsive, very knowledgeable and helpful.

**What do you dislike about Insperity?**

Sometimes it feels "too big" and I often feel like I have too many contacts for certain task.

**Recommendations to others considering Insperity:**

Fully vet their services and make sure they offer what your business needs.  They have a very robust suite of HR Services and options for employers.

**What problems is Insperity solving and how is that benefiting you?**

Insperity is our PEO.  They help us with all HR functions, Benefits and Payroll.  The Insperity Premiere HRIS tool is user friendly and well designed for what we need.

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear that working with Insperity has been beneficial to you and your company! Thank you for taking the time to review us!

  ### 38. Affordable Benefits with Support, but Complex Pricing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about Insperity?**

I find Insperity valuable for providing more affordable benefits, helping us maintain our cost basis while offering greater benefits to our employees. I appreciate their support on payroll and their regular availability to answer compliance and HR questions. They also have their own proprietary software to manage employees, which I find useful.

**What do you dislike about Insperity?**

I find their pricing overly complicated.

**What problems is Insperity solving and how is that benefiting you?**

I use Insperity for more affordable benefits, allowing us to maintain costs while offering greater benefits to employees. They provide payroll support and are regularly available for compliance and HR questions.

**Official Response from Julia with Customer Advocacy:**

> Thank you for sharing your experience working with us! It's our pleasure to serve our valued clients like you.

  ### 39. Insperity Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dana D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2026

**What do you like best about Insperity?**

The user portal is seems to be all encompassing. No need to access multiple sights.

**What do you dislike about Insperity?**

I'm not a fan of the reporting module, I don't feel like it is intuitive.

**What problems is Insperity solving and how is that benefiting you?**

Administering employee handbook, takes the burden of compliance off our small business shoulders.

  ### 40. Peace of Mind from Staying Compliant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about Insperity?**

knowing that we have someone to call with questions

**What do you dislike about Insperity?**

If they do not do all areas of HR, then they cannot provide guidance.  Recently asked a question regarding the SOS codes, and was told they can't answer questions becasue they don't have job descriptions, or we do our own.  When I call to inquire on a problem I get more from the HR person than we do with our payroll specialist.  I am not sure I have even spoken with the new client liaison.

**Recommendations to others considering Insperity:**

Just know if you do any part of the HR function, they will not be willing to assist in some areas.

**What problems is Insperity solving and how is that benefiting you?**

Guidance on remaining compliant in all HR areas.

  ### 41. Great Support and Human Resources Provider!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2026

**What do you like best about Insperity?**

Insperity provides a great support team to help with any questions you have.

**What do you dislike about Insperity?**

To finalize payroll, it takes a lot of steps. There are a lot of approvals and verifications to finalize it. Extra checking is great but it's a little extensive.

Also it's a little pricey.

**Recommendations to others considering Insperity:**

It's great to have multiple human resources aspects is one location. Also the support team is great!

**What problems is Insperity solving and how is that benefiting you?**

Helping to keep up with payroll, access to health insurance, worker's comp, and payroll information in one location

  ### 42. Quick Responses, but Maternity Leave Paperwork Can Be Confusing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2026

**What do you like best about Insperity?**

They get back to you quickly and are helpful with explaining how to get the answers that are needed.

**What do you dislike about Insperity?**

Maternity leave paper work was confusing. It was not straight forward when trying to get healthcare back because the paper I was mailed showed different directions than the chat worker told me.

**What problems is Insperity solving and how is that benefiting you?**

They helped me via chat to get re-enrolled in my health insurance for my son and I after coming back from maternity leave

  ### 43. Good Service, Strong Benefits, and a Responsive Team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Insperity?**

Good service. Good benefits package. Responsive team.

**What do you dislike about Insperity?**

Clunky timesheet system. Some rigid ways to make customized changes to benefits, lack of kno ledge or our account usage by the account manager. Disparate teams. Everyone on my account should be in the loop on all org related issues,

**Recommendations to others considering Insperity:**

Ask the questions up front and make sure what you get is what you need and that you can explain to employees clearly.

**What problems is Insperity solving and how is that benefiting you?**

One stop shop for HR ,, reduces admin burden

**Official Response from Julia with Customer Advocacy:**

> We are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your experience working with us.

  ### 44. Efficient HR and Payroll Services with Room for Support Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Insperity?**

I appreciate Insperity for keeping track of our human resource-related information very well. Their payroll and HRIS systems meet my needs, being done timely and correctly, which is really important for compliance and payroll.

**What do you dislike about Insperity?**

I wish you did not have to call an 800 number for certain things I need help with.

**What problems is Insperity solving and how is that benefiting you?**

Insperity keeps track of our human resource-related information effectively. We use their payroll and HRIS systems, which are timely and accurate, ensuring compliance and smooth operations.

**Official Response from Julia with Customer Advocacy:**

> Thank you for sharing your feedback with us! It's our pleasure to serve our valued clients like you.

  ### 45. Responsive Service Provider

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2026

**What do you like best about Insperity?**

I appreciate that when you have a question or need, they are responsive.

**What do you dislike about Insperity?**

One potential challenge is that if you have employees in multiple states, it’s possible they don’t offer quarterly reporting (and similar filings) for every state.

**Recommendations to others considering Insperity:**

Discuss their offerings to ensure that the offerings provided are necessary. Also doing a cost analysis would be helpful.

**What problems is Insperity solving and how is that benefiting you?**

Assistance with timekeeping, payroll, learning management system for employee development, basic HR questions and offerings

  ### 46. Extremely Attentive Support with Quick, Thorough Responses, Need better reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stephanie H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2026

**What do you like best about Insperity?**

Mika is extremely attentive and I appreciate her thoroughness and quick response time.

**What do you dislike about Insperity?**

Reporting - needs to be more customizable

**What problems is Insperity solving and how is that benefiting you?**

Payroll administration. HR Administration too, but I need to use it more.

**Official Response from Julia with Customer Advocacy:**

> We are proud to partner with you and your company. Thank you for choosing Insperity! We appreciate you taking the time to share your feedback with us.

  ### 47. Decent Initial Experience, Slight Log-In Delay

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shelley B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Insperity?**

I find the time clock feature valuable. I think it's a neat program, though I'm just new to it. I like the ability to be on my mobile site, my mobile phone.

**What do you dislike about Insperity?**

Sometimes it takes too long to log in.

**What problems is Insperity solving and how is that benefiting you?**

n/a

**Official Response from Julia with Customer Advocacy:**

> Thank you for sharing your experience working with us! It's our pleasure to serve our valued clients like you.

  ### 48. Solid Support for Benefits, Needs Better Desktop Experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Insperity?**

I like the fact that when I log in, I can see all of my benefits, payroll information, punches, and time off. I also find their website and app valuable, which assists me with my health insurance benefits, 401k benefits, and vision benefits.

**What do you dislike about Insperity?**

I seem to have some issues finding the Insperity portal login on a desktop.

**What problems is Insperity solving and how is that benefiting you?**

Insperity assists me with health insurance, 401k, and vision benefits. I find their website and app valuable for viewing all my benefits, payroll, punch-ins, and time off.

**Official Response from Julia with Customer Advocacy:**

> Hello, thank you for taking the time to share your rating! We're proud to serve our valued clients like you.

  ### 49. Professional, Responsive Service You Can Count On

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2026

**What do you like best about Insperity?**

The HR representative and the payroll specialist assigned to us have been professional and responsive.

**What do you dislike about Insperity?**

Understanding the fees and especially medical benefits has been complicated for me as we are a very small business and I wear many hats.

**Recommendations to others considering Insperity:**

If possible, have a dedicated person to manage the HR and payroll services with the Insperity personnel.

**What problems is Insperity solving and how is that benefiting you?**

HR, benefits, payroll

  ### 50. Solid HR Support with Valuable Benefits and Perks

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Insperity?**

I've been using Insperity for at least seven years primarily for HR, 401k, and other benefits. It's helping to address our need for an HR department. The benefits include trainings available, regular trainings, perks and other things available to us that we normally would not have. It’s easy to make time on request.

**What do you dislike about Insperity?**

No comment.

**What problems is Insperity solving and how is that benefiting you?**

Insperity helps us address the need for an HR department, providing trainings, perks, and other benefits we wouldn't normally have.

**Official Response from Julia with Customer Advocacy:**

> Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity!


## Insperity Discussions
  - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved)
  - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved)
  - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier)
  - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now)
  - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d)

- [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A35%3A50+-0500&secure%5Bsession_id%5D=97931b43-bd4c-4794-9964-fe844ea393f3&secure%5Btoken%5D=0003a91f9d023ed3f23c62155cefaa2e995fa872c515ec500c6c0e6b52cc1982&format=llm_user)

## Insperity Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Core Features - Payroll Services**
- Payroll Runs
- Payroll Department
- Analytics
- Direct Deposit

**Advanced Features - Payroll Services**
- Pay Taxes
- Benefits
- Other Training
- Time Tracking
- Integration

**Support - Payroll Services**
- Experts
- Live Support

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Insperity Alternatives
  - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (270 reviews)
  - [G&amp;A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) - 4.7/5.0 (63 reviews)
  - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)

