Infraon Infinity Features

Collects and curates data insight about the performance and health of a company's system.

Facilitates communication between users and administrators.

Allows end users to remotely access to company's IT database.

Helps organizations establish, implement, and adhere to ITIL regulation.

Tracks IT assets and financial data.

Integrates all IT service support functions for consistency and accuracy.

Allows the IT team to oversee all possible endpoints in a single source of reference.

Automates the updating of security measures on enterprise devices.

Provides cloud backup or disaster recovery solution to protect enterprise data and applications.

Utilizes data to proactively identify and prioritize IT issues.

Creates new or streamlines existing workflows to better handle IT support tickets and service.

Assigns access based on user roles and policy rules.

Sends alerts on unauthorized access or app misconfigurations.

Tracks regulatory compliance across SaaS applications.

Tools to track and implement required IT changes in a system.

Tools to organize and manage all IT assets within an organization.

A means to view and analyze a large amount of data in order to gain business insights.

A place for users to submit tickets when they require IT help.

Reports based on IT incidents so IT members can prioritize high risk issues and maintain a record of problems and how often they occur.

The ability to create flowcharts and other means to outline specific processes to ensure that all requirements are met.

Provides a service desk for users to submit tickets for IT-related issues.

Tracks action-by-action asset performance with machine- or human-readable logs.

Creates alerts when tracked assets encounter errors or performance issues.

Automates repetitive tasks associated with IT service operations and maintenance.

Continuously monitors network performance across the entire span of a network.

Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures.

Suggests potential remedies or improvements to slowdowns, errors, or failures.

Provides monitoring capabilities for multiple networks at once.

Monitor usage and activity on a diverse array of IT systems, e.g., servers, databases, and networks.

Generate real-time high-level and/or in-depth analytics regarding monitored systems activity.

Generate insights into IT systems utilizing event metrics, logging, traces, and metadata.

Integrate AI and/or machine learning capabilities to identify and address potential and active failures and errors.

Create a software inventory for on-prem and SaaS software and manage software lifecycle from deployment to retirement.

Manage software license entitlements versus user utilization

Manage vendor renewals, invoices, and compliance information in a centralized repository

Automatically provision and deprovision licenses for end users based on employee directory and/or HR system data

Provide an app catalogue to empower end users to access the software licenses they require

Create custom alerts based on business, contractual, and compliance rules

Provides graphics, dashboards, and general reporting around IT service, assets, and incidents.

Provides administrative tools for routine maintenance, upkeep, and tracking.

Gives administrators control over user privileges and accessibility for IT assets.

Gives administrators control over hardware and software resource allocation and tracking.

Controls policies and configurations across business applications and hardware.

Sets a standard performance baseline by which to compare live network activity.

Charts or graphs live and historical network performance for quick status checking and analysis.

Gives insights into which specific network paths are performing suboptimally.

Consolidate IT systems monitoring overviews to a single pane for quick insights.

Offer pre-built and custom reporting and dashboards for quick insights into system states.

Set expected baselines for system functions.

Create and distribute detailed alerts via email, phone, and messaging for potential and active failures and errors.

Provide immediate insights, information, and updates on IT assets from a central dashboard.

Design and implement custom or pre-built policies for asset management, onboarding, and maintenance.

Implement risk management policies, and push policy updates to various assets across a business network.

Integrate with other software solutions, such as spend management and software asset management.

Monitors systems constantly in real-time.

Alerts users of incidents and issues as soon as they arise.

Generates accurate incident reports.

Utillizes AI to monitor and report on incidents in real-time.

Assigns tickets to relevant team members.

Cultivates a standardized workflow for enhanced organization.

Grants transparent overviews for the lifecycle of each incident.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Clearly notifies team members with relevant information and anomalies in a timely manner.

Creates reports outlining load distribution, performance and other relevant metrics.

Allows users to track and control resource spend and loads across multiple servers.

Automatically allocates resources to optimize loads across servers.

Sets a standard performance baseline by which to compare live server activity.

Constantly monitors server to detect anomalies in real time.

Ability of the monitoring software to immediately alert the user in case of any issue.

Deploys remedial actions proactively. If this measure fails, then the user is alerted.

Create an inventory of a company's hardware assets.

Create an inventory of a company's software assets.

Create an inventory of a company's mobile assets.

Detect new assets as they enter a network and add them to asset inventory.

Identify unsanctioned software

Flag vulnerable software based on government-provided vulnerability information repositories

Identify redundant functionality across applications to reduce spend on duplicate features

Supports public, hybrid and private cloud environments.

Software can scale as the enterprises adds more servers to their portfolio virtually.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Allows users to generate text based on a text prompt.

Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing.

Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility.

Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data.

Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance.

Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance.

Ensures all monitored network data is securely encrypted both in transit and at rest.

Supports integration with Zero Trust frameworks and identity management solutions to enhance network security.

Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time.

Continuously analyzes and adjusts network configurations to optimize performance and reliability.

Automates routine network monitoring tasks, reducing operational overhead and human error.

Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate.

Automates corrective actions for common network issues, reducing downtime and manual intervention.

Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur.

Tracks SaaS application usage by user, team, and department.

Enables creation of tailored automations for IT and admin tasks.

Identifies both sanctioned and unsanctioned SaaS applications in the environment.

Allows employees to request and access approved SaaS applications.

Offers a unified interface for managing licenses, users, and applications.

Automates workflows for provisioning and deprovisioning user access.

Populates custom app metadata using AI.

Provides real-time answers to questions about licenses, apps, and usage.

Tracks SaaS application spend against allocated budgets.

Identifies opportunities to reduce spend by consolidating redundant or overlapping vendors.

Sends alerts for upcoming contract renewals.

Uses AI to extract line items, auto-renewals, and key terms from SaaS contracts.

Assigns SaaS costs to departments, teams, or business units.

Projects upcoming renewal costs based on contract and license data.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives