Infraon Infinity Features
Analysis (1)
Threat Detection
Collects and curates data insight about the performance and health of a company's system.
Platform (5)
Unified Communications Platform
Facilitates communication between users and administrators.
Remote Access
Allows end users to remotely access to company's IT database.
ITIL Policy Compliance
Helps organizations establish, implement, and adhere to ITIL regulation.
Asset Tracking
Tracks IT assets and financial data.
IT Knowledge Management
Integrates all IT service support functions for consistency and accuracy.
Security (8)
Endpoint Protection
Allows the IT team to oversee all possible endpoints in a single source of reference.
Patch Management
Automates the updating of security measures on enterprise devices.
Disaster Recovery
Provides cloud backup or disaster recovery solution to protect enterprise data and applications.
Service Management
Utilizes data to proactively identify and prioritize IT issues.
Workflow Management
Creates new or streamlines existing workflows to better handle IT support tickets and service.
Role-Based Access Control
Assigns access based on user roles and policy rules.
Threat Detection Alerts
Sends alerts on unauthorized access or app misconfigurations.
Compliance Monitoring
Tracks regulatory compliance across SaaS applications.
Administration (3)
Change Management
Tools to track and implement required IT changes in a system.
Asset Management
Tools to organize and manage all IT assets within an organization.
Reports & Analytics
A means to view and analyze a large amount of data in order to gain business insights.
Service Desk (3)
Help Desk
A place for users to submit tickets when they require IT help.
Incident Reports
Reports based on IT incidents so IT members can prioritize high risk issues and maintain a record of problems and how often they occur.
Process Workflow
The ability to create flowcharts and other means to outline specific processes to ensure that all requirements are met.
Functionality (18)
Ticketing System
Provides a service desk for users to submit tickets for IT-related issues.
Performance Logging
Tracks action-by-action asset performance with machine- or human-readable logs.
Alerting
Creates alerts when tracked assets encounter errors or performance issues.
Automation
Automates repetitive tasks associated with IT service operations and maintenance.
Performance Monitoring
Continuously monitors network performance across the entire span of a network.
Alerting
Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures.
Improvement Suggestions
Suggests potential remedies or improvements to slowdowns, errors, or failures.
Multi-Network Capability
Provides monitoring capabilities for multiple networks at once.
Diverse Systems Monitoring
Monitor usage and activity on a diverse array of IT systems, e.g., servers, databases, and networks.
Real-Time Analytics
Generate real-time high-level and/or in-depth analytics regarding monitored systems activity.
Observability
Generate insights into IT systems utilizing event metrics, logging, traces, and metadata.
AI/ML Integration
Integrate AI and/or machine learning capabilities to identify and address potential and active failures and errors.
Software inventory and lifecycle management
Create a software inventory for on-prem and SaaS software and manage software lifecycle from deployment to retirement.
License entitlement and usage management
Manage software license entitlements versus user utilization
Vendor management and compliance
Manage vendor renewals, invoices, and compliance information in a centralized repository
Automated end user license provisioning
Automatically provision and deprovision licenses for end users based on employee directory and/or HR system data
Approved app catalogue
Provide an app catalogue to empower end users to access the software licenses they require
Customized alerts
Create custom alerts based on business, contractual, and compliance rules
Management (16)
Reporting
Provides graphics, dashboards, and general reporting around IT service, assets, and incidents.
Administration Console
Provides administrative tools for routine maintenance, upkeep, and tracking.
Access Management
Gives administrators control over user privileges and accessibility for IT assets.
Asset Management
Gives administrators control over hardware and software resource allocation and tracking.
Policy Dictation
Controls policies and configurations across business applications and hardware.
Performance Baseline
Sets a standard performance baseline by which to compare live network activity.
Data Visualization
Charts or graphs live and historical network performance for quick status checking and analysis.
Path Analysis
Gives insights into which specific network paths are performing suboptimally.
Single Pane of Glass
Consolidate IT systems monitoring overviews to a single pane for quick insights.
Dashboards and Visualization
Offer pre-built and custom reporting and dashboards for quick insights into system states.
Performance Baselines
Set expected baselines for system functions.
Alerting
Create and distribute detailed alerts via email, phone, and messaging for potential and active failures and errors.
Central Dashboard
As reported in 13 Infraon Infinity reviews. Provide immediate insights, information, and updates on IT assets from a central dashboard.
Asset Policy Management
Design and implement custom or pre-built policies for asset management, onboarding, and maintenance. This feature was mentioned in 12 Infraon Infinity reviews.
Risk Management
Based on 10 Infraon Infinity reviews. Implement risk management policies, and push policy updates to various assets across a business network.
Integrations
As reported in 11 Infraon Infinity reviews. Integrate with other software solutions, such as spend management and software asset management.
Monitoring (4)
Constant Monitoring
Monitors systems constantly in real-time.
Timely Alerts
Alerts users of incidents and issues as soon as they arise.
TIcket Accuracy
Generates accurate incident reports.
AI Monitoring
Utillizes AI to monitor and report on incidents in real-time.
Management Tools (3)
Ticket Assignment
Assigns tickets to relevant team members.
Standardization
Cultivates a standardized workflow for enhanced organization.
Lifecycle Visualization
Grants transparent overviews for the lifecycle of each incident.
Visibility (3)
Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Alerts and Notifications
Clearly notifies team members with relevant information and anomalies in a timely manner.
Reporting
Creates reports outlining load distribution, performance and other relevant metrics.
Monitoring and Management (6)
Multi-Server Management
Allows users to track and control resource spend and loads across multiple servers.
Automation
Automatically allocates resources to optimize loads across servers.
Performance Baseline
Sets a standard performance baseline by which to compare live server activity.
Real-Time Monitoring
Constantly monitors server to detect anomalies in real time.
Immediate Alert Notification
Ability of the monitoring software to immediately alert the user in case of any issue.
Proactive Server Monitoring Software
Deploys remedial actions proactively. If this measure fails, then the user is alerted.
Asset Inventory (4)
Hardware Asset Inventory
Based on 12 Infraon Infinity reviews. Create an inventory of a company's hardware assets.
Software Asset Inventory
Based on 13 Infraon Infinity reviews. Create an inventory of a company's software assets.
Mobile Asset Inventory
Create an inventory of a company's mobile assets.
Asset Discovery
As reported in 12 Infraon Infinity reviews. Detect new assets as they enter a network and add them to asset inventory.
Risk assessment (3)
Shadow IT detection
Identify unsanctioned software
Software vulnerability assessment
Flag vulnerable software based on government-provided vulnerability information repositories
Redundant software functionality identification
Identify redundant functionality across applications to reduce spend on duplicate features
Cloud environment support (2)
Server Monitoring For Cloud Deployments
Supports public, hybrid and private cloud environments.
Software Scaling
Software can scale as the enterprises adds more servers to their portfolio virtually.
Generative AI (4)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt.
Monitoring - Network Monitoring (3)
360-Degree Network Visibility
Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing.
Automated Network Discovery
Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility.
Real-Time Monitoring
Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data.
Analytics - Network Monitoring (2)
Predictive Performance Analytics
Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance.
Packet & Flow Analysis
Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance.
Security - Network Monitoring (3)
Encrypted Data Transmission
Ensures all monitored network data is securely encrypted both in transit and at rest.
Zero Trust and Identity Management
Supports integration with Zero Trust frameworks and identity management solutions to enhance network security.
Integrated Network Security
Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time.
Network Performance - Network Monitoring (2)
Dynamic Network Optimization
Continuously analyzes and adjusts network configurations to optimize performance and reliability.
Automated Tasks Routing
Automates routine network monitoring tasks, reducing operational overhead and human error.
AI Automation - Network Monitoring (3)
Machine Learning-Based Anomaly Detection
Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate.
Self-Healing Networks
Automates corrective actions for common network issues, reducing downtime and manual intervention.
Predictive Network Maintenance
Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur.
App Management (6)
App Usage Monitoring
Tracks SaaS application usage by user, team, and department.
Custom Workflows
Enables creation of tailored automations for IT and admin tasks.
Shadow IT Discovery
Identifies both sanctioned and unsanctioned SaaS applications in the environment.
Self-Service App Store
Allows employees to request and access approved SaaS applications.
Centralized Management Console
Offers a unified interface for managing licenses, users, and applications.
Onboarding & Offboarding Automation
Automates workflows for provisioning and deprovisioning user access.
AI Features (2)
Auto-fill Custom App Details
Populates custom app metadata using AI.
AI Assistant
Provides real-time answers to questions about licenses, apps, and usage.
Spend Management (6)
Budget Tracking
Tracks SaaS application spend against allocated budgets.
Vendor Consolidation Insights
Identifies opportunities to reduce spend by consolidating redundant or overlapping vendors.
Renewal Notifications
Sends alerts for upcoming contract renewals.
AI Contract Parsing
Uses AI to extract line items, auto-renewals, and key terms from SaaS contracts.
Cost Allocation
Assigns SaaS costs to departments, teams, or business units.
Renewal Spend Forecasting
Projects upcoming renewal costs based on contract and license data.
Agentic AI - Network Monitoring (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise IT Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Incident Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - IT Asset Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - IT Service Management (ITSM) Tools (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Server Monitoring (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise Monitoring (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Software Asset Management Tools (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - SaaS Management Platforms (SMP) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
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