InCheck Reviews & Provider Details

InCheck is a comprehensive background screening and monitoring solution designed to assist organizations in verifying the credentials and backgrounds of potential employees. This service encompasses a wide range of offerings, including criminal background checks, identity verification, employment and education verifications, drug screening, occupational health services, and reference checks. By providing a full suite of services, InCheck aims to streamline the hiring process while ensuring that organizations make informed decisions about their candidates. Targeted primarily at human resources professionals, recruitment agencies, and organizations of all sizes, InCheck caters to those who prioritize thorough vetting processes in their hiring practices. The platform is particularly beneficial for industries that require stringent compliance and safety standards, such as healthcare, finance, and education. By utilizing InCheck's services, organizations can enhance their hiring protocols, reduce risks associated with negligent hiring, and foster a safer workplace environment. One of the standout features of InCheck is its technology platform, which facilitates seamless ordering and reporting of background checks. This user-friendly interface allows organizations to easily navigate the screening process, ensuring that they can efficiently manage candidate information. Additionally, InCheck offers integrations with over 50 popular applicant tracking systems, which simplifies the workflow for HR teams and enhances the overall candidate experience. This flexibility in process management is crucial for organizations looking to maintain a competitive edge in talent acquisition. InCheck is also distinguished by its commitment to quality and compliance, as evidenced by its PBSA Accreditation and over 20 years of experience in the screening industry. This accreditation signifies that InCheck adheres to the highest standards of background screening practices, providing clients with confidence in the accuracy and reliability of their checks. The company’s collaborative approach allows for customized solutions that meet the unique needs of each organization, ensuring that clients receive tailored services that align with their specific hiring goals. InCheck stands out in the background screening category by combining advanced technology with a comprehensive suite of services and a commitment to compliance. This combination not only enhances the efficiency of the hiring process but also provides organizations with the peace of mind that comes from knowing they are making informed hiring decisions. By leveraging InCheck, organizations can not only improve their recruitment processes but also contribute to a safer and more compliant workplace.

Provider Website

Seller

InCheck

Discussions

InCheck Community

Languages Supported

English, Spanish

Services Offered

Background Checks, Employment Verifications, Education Verifications, I9/E-Verify, Drug Testing & OCC Health

Locations Serviced

Canada, United States

Overview by

Kirsten Wiegman

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Brittany S.

Enterprise (> 1000 emp.)

1/29/2026

"Friendly, Dedicated, Responsive Support Backed by Industry Best Practices"

4.5/5

What do you like best about InCheck?

The staff is friendly and always available to answer questions quickly and efficiently. It’s very easy to connect with their team to get clear status updates, understand where candidates are in the process, and ensure highly effective communication with our internal team. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

At times, there may be delays in updates because we’re partnered with a third party that also relies on another third party. While this may not be a true reflection of InCheck—since they update in real time with the information they have available—it can still create confusion and sometimes requires us to step in, especially when some partners are hesitant due to the nature of the testing. When there are delays between InCheck and Escreen, the process can feel clunky; however, this is likely not a fault of InCheck, but rather something to keep in mind when making decisions based on the information available at the time. Review collected by and hosted on G2.com.

Recommendations to others considering InCheck:

If you’re looking for both a resource to partner with and a systematic provider, InCheck would be a great choice! Review collected by and hosted on G2.com.

What problems is InCheck solving and how is that benefiting you?

InCheck is helping us solve several key challenges within our pre‑employment process, and their partnership has created meaningful benefits for our team.

InCheck manages our pre‑employment drug screenings and background checks, which helps ensure consistency, compliance, and efficiency across our hiring workflow. Beyond being a service provider, they operate as a true partner by offering:

Market data and analysis, which helps us stay current with industry trends and make informed decisions in a competitive labor market.

Guidance on best practices, giving us access to unbiased, knowledgeable insight when questions or unique situations arise.

Timely, friendly, and reliable support, which improves the candidate experience and reduces delays in the hiring process.

Overall, InCheck helps streamline our onboarding steps, provides clarity and expertise when issues arise, and supports us in maintaining a fair, compliant, and efficient hiring process. Review collected by and hosted on G2.com.

Jen S.

Enterprise (> 1000 emp.)

1/28/2026

"Outstanding Customer Service and an All-Around Great Experience"

5/5

What do you like best about InCheck?

Everything really, but especially the customer service. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

If I had to point to one area for improvement, I’d say the technology could be made more intuitive and easier to navigate. Review collected by and hosted on G2.com.

Recommendations to others considering InCheck:

If you want to save money, get excellent customer service and work with a great team then you should definitly consider InCheck Review collected by and hosted on G2.com.

What problems is InCheck solving and how is that benefiting you?

InCheck has helped us save money, and they provide excellent customer service. From our Sales team to our account rep, we’ve been incredibly impressed not only with the level of service, but also with how they share their knowledge and help us better understand the background check industry. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

1/28/2026

"InCheck: Simple, Efficient, and Easy to Use"

4.5/5

What do you like best about InCheck?

What I like best about InCheck is how simple and efficient it is to use Review collected by and hosted on G2.com.

What do you dislike about InCheck?

What I dislike about InCheck is that completed background check results require logging into the system every time. It would be more efficient if results were included directly in the notification email. I would also like clearer alerts when there are issues, such as having “FLAG” notifications noted in the email body or subject line so concerns can be identified right away. Review collected by and hosted on G2.com.

What problems is InCheck solving and how is that benefiting you?

InCheck solves the problem of manual, time-consuming screening and compliance tasks. By automating background checks and monitoring, it reduces errors, improves consistency, and saves time. This benefits me by allowing me to work more efficiently, stay compliant with requirements, and focus on higher-value tasks instead of paperwork and follow-ups. Review collected by and hosted on G2.com.

Greg H.

Solutions Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

2/19/2025

"3 years working regularly with InCheck and nothing but good things to say about the company!"

5/5

What do you like best about InCheck?

An account manager who is always gracious and responsive

Cost of criminal background checks is reasonable and competitive

Guidance at my fingertips from customer support whenever I need it

Easy to navigate the software

Integrates well with our Youth Exchange Admin Hub (YEAH) Review collected by and hosted on G2.com.

What do you dislike about InCheck?

I really haven't found any downsides to their services Review collected by and hosted on G2.com.

What problems is InCheck solving and how is that benefiting you?

Clubs in Rotary Districts annually host exchange students from other countries as well supporting and volunteering in youth programs in their local communities, including Rotary's high school Interact programs. Adult host family members for exchange students, as well as Rotary youth volunteers need to be vetted with a criminal background check annually. InCheck provides an integrated process that streamlines requesting and reporting on background checks for these Rotary volunteers and a straightforward and comprehensive monthly billing process that clearly shows all details for each CBC request/result. Overall, the steps they have put in place to support background checks for our Rotary volunteers save us both time and money. Review collected by and hosted on G2.com.

Becky S.

Recruiter

Mid-Market (51-1000 emp.)

2/13/2025

"InCheck is efficient and very easy to use!"

5/5

What do you like best about InCheck?

Screening results are remarkably fast, the website is easy to navigate as both an employer and an applicant, and customer service is outstanding! Results are also accurate and secure. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

There are no downsides to using InCheck services. I do wish that I had access to edit/add/delete my own accounts or billing codes rather than reaching out to customer service for this, this isn't really a downside because customer service is always helpful and prompt. Review collected by and hosted on G2.com.

What problems is InCheck solving and how is that benefiting you?

Prior to using InCheck's services, my team was running background checks for every applicant individually at the state websites. For some states, this required additional steps (like mailing consent forms through USPS or fingerprinting). The process took an incredibly long time, and sometimes we would lose candidates because they found another position within that timeframe. With InCheck, the turnaround time has been minimized to 1-3 days for nearly all candidates and frees up a lot of time for myself and my team. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

edit

Hello, Becky! Thank you for the great review on G2! We're thrilled to hear that you're enjoying the speed and ease of our services. Your feedback about platform management is important, and we'll definitely keep it in mind as we look to improve.

If you have any other thoughts or need help, please reach out anytime!

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

1/30/2026

"Easy and great customer service"

5/5

What do you like best about InCheck?

Ease of submitting a new hire. It is quick Review collected by and hosted on G2.com.

What do you dislike about InCheck?

No Issues or concerns with this product. Review collected by and hosted on G2.com.

Michael H.

Director of Human Resources

Mid-Market (51-1000 emp.)

2/27/2025

"Great Partner for our HR Team"

4.5/5

What do you like best about InCheck?

As large volume employer in the healthcare field this a huge value added option for us. They handle all of our background checks, driver reports and monthly compliance audits. Moving to this digital format, eliminated the occasional errors or mistakes than can rise up later. Very easy system to use and customer service is very responsive. It was very easy to set up and teach our team members. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

Occasionally, we do have issues with out of state checks, that take longer than expected. If we call in for assistance, they are able to help speed up the process. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

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Thank you so much for your kind words! We're thrilled to hear that our digital tools and responsive team have made things smoother and easier for your organization. We know those out-of-state checks can sometimes take a bit longer, but we appreciate your patience and we are always here to help speed things up however we can.

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

2/13/2025

"InCheck does it all superbly!"

5/5

What do you like best about InCheck?

InCheck makes my work life easy. If I was to rank the things I dislike about my job, our relationship with InCheck would literally be last on the list. When I first started in my role of operations/onboarding, we used another service. I couldn't be happier now and we've never looked back, after 18 years and running. InCheck does everything the best. Customer service - always able to answer my questions promptly or work through new sets of requirements. Automation - the QuickApp is great, packages are customizable, and it enables the candidate to efficiently get the questionnaire quickly and input his/her information, and InCheck's experts run with the rest of the contact and digging from there so I don't have to sweat anything. Results - in this area, some delays are beyond our control, but InCheck always does a great job of moving things forward, posting results, and giving delay or expeption updates when they happen. Pricing - InCheck's rates are always fair and at or below competitors, without extra nickel-and-diming, and their invoicing is a breeze. Security and compliance - always taken care of with their protection levels, and I know that the right disclosure documents are getting to the candidates promptly. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

I dislike that we have a couple of clients that insist on using other background check vendors (because they have a pre-established deal with them) and won't let us use InCheck, they should get on board! If I could think of one thing, I maybe wish I had more accessibility to real-time updates on where the drug screen status falls currently. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

7/7/2025

"InCheck's Wonderful Customer Experience"

5/5

What do you like best about InCheck?

It was an easy setup process and the customization options are great. Our sales representative, Josh Jundt, is amazing. He always is willing to help and made the integration process easy. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

I haven't ran into anything I would consider a dislike. There was one hiccup I ran into, but that was addressed right away! Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

edit

Thank you for your kind words! We're thrilled to hear that our customization options, seamless setup, and Josh's attentive support made your onboarding experience a smooth one. Please don’t hesitate to reach out to Josh or our InTouch Client Services team if you need anything in the future!

Jessica J.

Senior Human Resources Generalist

Mid-Market (51-1000 emp.)

2/13/2025

"Great company to work with!"

5/5

What do you like best about InCheck?

InCheck has the best customer service team! They are always very responsive and helpful any time I reach out to them with an issue or a question. I always recommend this company to anyone who is looking for a background company. We use InCheck for background checks and drug screen. The process to implement both services was very easy. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

It would be nice to have an estimate on when the background check would be completed. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

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Jessica, Thank you so much for your kind words on G2! We're glad you love our customer service team and that the setup was a breeze for you. We'll definitely look into your suggestion about providing estimated completion times for background checks—it's valuable feedback.

If there's anything else you need, feel free to reach out. We’re here to help!