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G2 recognized InCheck
InCheck

By InCheck

4.9 out of 5 stars
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InCheck Reviews & Provider Details

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InCheck Reviews (16)

Reviews

InCheck Reviews (16)

4.9
17 reviews

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Greg H.
GH
Solutions Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"3 years working regularly with InCheck and nothing but good things to say about the company!"
What do you like best about InCheck?

An account manager who is always gracious and responsive

Cost of criminal background checks is reasonable and competitive

Guidance at my fingertips from customer support whenever I need it

Easy to navigate the software

Integrates well with our Youth Exchange Admin Hub (YEAH) Review collected by and hosted on G2.com.

What do you dislike about InCheck?

I really haven't found any downsides to their services Review collected by and hosted on G2.com.

Becky S.
BS
Recruiter
Mid-Market (51-1000 emp.)
"InCheck is efficient and very easy to use!"
What do you like best about InCheck?

Screening results are remarkably fast, the website is easy to navigate as both an employer and an applicant, and customer service is outstanding! Results are also accurate and secure. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

There are no downsides to using InCheck services. I do wish that I had access to edit/add/delete my own accounts or billing codes rather than reaching out to customer service for this, this isn't really a downside because customer service is always helpful and prompt. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

Hello, Becky! Thank you for the great review on G2! We're thrilled to hear that you're enjoying the speed and ease of our services. Your feedback about platform management is important, and we'll definitely keep it in mind as we look to improve.

If you have any other thoughts or need help, please reach out anytime!

MH
Director of Human Resources
Mid-Market (51-1000 emp.)
"Great Partner for our HR Team"
What do you like best about InCheck?

As large volume employer in the healthcare field this a huge value added option for us. They handle all of our background checks, driver reports and monthly compliance audits. Moving to this digital format, eliminated the occasional errors or mistakes than can rise up later. Very easy system to use and customer service is very responsive. It was very easy to set up and teach our team members. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

Occasionally, we do have issues with out of state checks, that take longer than expected. If we call in for assistance, they are able to help speed up the process. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

Thank you so much for your kind words! We're thrilled to hear that our digital tools and responsive team have made things smoother and easier for your organization. We know those out-of-state checks can sometimes take a bit longer, but we appreciate your patience and we are always here to help speed things up however we can.

Verified User in Staffing and Recruiting
AS
Mid-Market (51-1000 emp.)
"InCheck does it all superbly!"
What do you like best about InCheck?

InCheck makes my work life easy. If I was to rank the things I dislike about my job, our relationship with InCheck would literally be last on the list. When I first started in my role of operations/onboarding, we used another service. I couldn't be happier now and we've never looked back, after 18 years and running. InCheck does everything the best. Customer service - always able to answer my questions promptly or work through new sets of requirements. Automation - the QuickApp is great, packages are customizable, and it enables the candidate to efficiently get the questionnaire quickly and input his/her information, and InCheck's experts run with the rest of the contact and digging from there so I don't have to sweat anything. Results - in this area, some delays are beyond our control, but InCheck always does a great job of moving things forward, posting results, and giving delay or expeption updates when they happen. Pricing - InCheck's rates are always fair and at or below competitors, without extra nickel-and-diming, and their invoicing is a breeze. Security and compliance - always taken care of with their protection levels, and I know that the right disclosure documents are getting to the candidates promptly. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

I dislike that we have a couple of clients that insist on using other background check vendors (because they have a pre-established deal with them) and won't let us use InCheck, they should get on board! If I could think of one thing, I maybe wish I had more accessibility to real-time updates on where the drug screen status falls currently. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"InCheck's Wonderful Customer Experience"
What do you like best about InCheck?

It was an easy setup process and the customization options are great. Our sales representative, Josh Jundt, is amazing. He always is willing to help and made the integration process easy. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

I haven't ran into anything I would consider a dislike. There was one hiccup I ran into, but that was addressed right away! Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

Thank you for your kind words! We're thrilled to hear that our customization options, seamless setup, and Josh's attentive support made your onboarding experience a smooth one. Please don’t hesitate to reach out to Josh or our InTouch Client Services team if you need anything in the future!

Jessica J.
JJ
Senior Human Resources Generalist
Mid-Market (51-1000 emp.)
"Great company to work with!"
What do you like best about InCheck?

InCheck has the best customer service team! They are always very responsive and helpful any time I reach out to them with an issue or a question. I always recommend this company to anyone who is looking for a background company. We use InCheck for background checks and drug screen. The process to implement both services was very easy. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

It would be nice to have an estimate on when the background check would be completed. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

Jessica, Thank you so much for your kind words on G2! We're glad you love our customer service team and that the setup was a breeze for you. We'll definitely look into your suggestion about providing estimated completion times for background checks—it's valuable feedback.

If there's anything else you need, feel free to reach out. We’re here to help!

KS
Manager of Volunteer Services
Mid-Market (51-1000 emp.)
"Great fast responses"
What do you like best about InCheck?

What's most helpful is that you can get results a timely manner. I also like that it's very easy to use. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

I haven't had to many down falls. Out of the country replies take a little longer but I'm sure that is pretty normal. Review collected by and hosted on G2.com.

David G.
DG
Controller
Small-Business (50 or fewer emp.)
"Great company - quick results"
What do you like best about InCheck?

It is very easy to use their website. They make the process quick and efficient, plus they make it convenient for the employee. The turnaround time is very quick and they notify you by email upon completion. I highly recommend InCheck. It's very easy to implement. I use it frequently, every employee hire. The customer support is great as well, with chat available. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

No complaints about InCheck. It is a great Company! Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

David, Thank you for your kind words and for sharing your positive experience with InCheck! We're thrilled to hear that you appreciate the efficiency and convenience we strive to offer both employers and employees. Our team is dedicated to providing quick turnaround times and excellent customer support, so it's wonderful to know that these efforts are making an impact for you.

Thank you once again for your support!

Tim S.
TS
Compliance Lead, Joint Commission Officer, Clinical liaison
Mid-Market (51-1000 emp.)
"Excellent customer service &thorough knowledge of the industry has helped us make the solid choices."
What do you like best about InCheck?

Communication. They are always willing from the most senior levels of management to the boots on the gorund, to become involved and help us. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

Canned answers from InTouch that don't really address the question at hand. Review collected by and hosted on G2.com.

ani i.
AI
SR. HR Coordinator
Enterprise (> 1000 emp.)
"Fast, stressless, and convenient"
What do you like best about InCheck?

I love the custumer suport team and how fast they are. The system is easy to use and we use it everyday. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

I dont think there is anything to dislike Review collected by and hosted on G2.com.

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