InCheck Reviews & Product Details

InCheck is a people-first background screening and monitoring partner for HR teams, talent leaders and organizations, combining smart technology with real human expertise to deliver accurate, reliable information that supports confident hiring decisions. Our services include criminal background checks, employment and education verification, drug screening, occupational health services, and continuous monitoring, all managed by our team on your behalf. We pair compliant solutions and expert guidance with a thoughtful, candidate-friendly approach, avoiding overreliance on automation to create a more seamless experience for both employers and candidates. Behind every report is a team that cares about accuracy, context, quality, and cost efficiency. InCheck serves enterprise and mid-market employers across healthcare, staffing and recruiting, financial services, manufacturing, non-profits, and education. It is especially relied on by organizations with strict compliance requirements — including FCRA, HIPAA, DOT, and OIG exclusion checks — where errors in screening carry regulatory or legal risk. Unlike self-service background check platforms, InCheck pairs every client with a dedicated account manager who acts as an extension of your team—guiding your screening strategy, offering best practices and industry perspective, and delivering day-to-day support long after implementation is complete. Customers switching from Checkr and HireRight consistently cite InCheck's dedicated support, faster turnaround (1–3 days for most checks), and transparent per-check pricing as their reasons for switching. InCheck integrates with 50+ applicant tracking systems. The QuickApp workflow lets employers initiate a check with minimal data entry while candidates complete the rest directly — reducing admin time and improving the candidate experience. We do not believe technology should replace people. Instead, we use it to work smarter and faster while our team stays hands-on to maintain accuracy, quality control, and a better experience for both you and your candidates. It is not just faster screening, it is smarter screening. With nearly 25 years of industry experience and PBSA Accreditation, InCheck brings proven expertise and a strong commitment to compliance. Clients trust us to deliver accurate, reliable results and stand behind them—leading to more confident hiring decisions, a smoother and more consistent screening process, stronger compliance with reduced risk, faster turnaround times without cutting corners, and a true partner that supports you every step of the way.

Seller

InCheck

Discussions

InCheck Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Kirsten Wiegman

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

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Tom A.

Corporate Safety Specialist

Mid-Market (51-1000 emp.)

7/23/2026

"InCheck Makes Appointment Scheduling Simple and Hassle-Free"

5/5

What do you like best about InCheck?

InCheck makes scheduling appointments simple and hassle-free. They are fast, reliable, and always provide excellent service. Whenever new needs arise, their team works closely with you to understand the situation and find the best solution to meet your changing requirements. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

The only area that I don't prefer is not having the ability to contact the representative I was previously working with directly when I need assistance. Currently, calls are routed to a general line and answered by the first available team member. That said, every person I've spoken with has been knowledgeable, professional, and able to help resolve my questions or concerns. I understand the value of this approach, as it helps ensure timely support and minimizes wait times. Overall, the customer service experience has been very positive. Review collected by and hosted on G2.com.

What problems is InCheck solving and how is that benefiting you?

InCheck handles our appointment scheduling and billing, saving me an incredible amount of time and effort. They manage all the coordination between the clinic and the individual being scheduled, eliminating the back-and-forth communication that would otherwise fall on our team. Their efficient process allows us to focus on our core responsibilities while knowing that scheduling and billing are being handled accurately and professionally. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

Thank you for your kind words! We're thrilled to hear our scheduling and billing services have helped save your team time and simplify the process.

We also appreciate your feedback about reaching a familiar representative. Our support model is designed to connect you with the first available specialist so you can receive timely assistance. Still, we understand the value of working with someone who already knows your account. Your feedback helps us continue evaluating ways to improve the customer experience while maintaining the responsiveness our clients rely on.

Thank you for choosing InCheck and for trusting us to support your hiring process.

Sara A.

Registrar

Small-Business (50 or fewer emp.)

7/27/2026

"Effortless Background Screening with Personalized Support"

5/5

What do you like best about InCheck?

I find InCheck super easy to use and very straightforward. It's easy to get support, and I really appreciate having a dedicated account executive I can connect with. This personalized support is phenomenal because it means I know who I'm talking to and don't have to communicate with multiple people to get one thing done. InCheck also allows us to vet caregivers effectively, ensuring we bring reliable and trustworthy individuals into our clients' homes. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

I think InCheck is a bit expensive outside of the normal averages in this market. However, it does meet my needs. Review collected by and hosted on G2.com.

What problems is InCheck solving and how is that benefiting you?

I use InCheck for background screenings, ensuring we bring reliable, trustworthy caregivers and employees onto our team as well as ensuring we are completing all required checks mandated for our industry. It's easy to use, support is straightforward, and the personalized assistance is valuable. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

We’re so glad InCheck has made the screening process easier and that having a dedicated account executive has provided the personalized support your team needs. We also appreciate your feedback on pricing and are happy to hear the overall value and service continue to meet your needs. Thank you for trusting us to help you confidently bring reliable caregivers and employees onto your team!

Alyssa B.

Talent Acquisition Specialist

Mid-Market (51-1000 emp.)

7/27/2026

"Clear Training and Supportive Team That Helps Solve Issues"

4.5/5

What do you like best about InCheck?

InCheck has provided clear training of how to utilize the platform and assistance when issues arise. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

No major issues with the program. Sometimes it has been difficult to figure out who to get in contact with when issues arise. However, the team has been supportive in finding solutions. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

We’re happy to hear that our training and support have made it easier to use the platform and work through questions as they come up. We also appreciate the feedback on who to contact, and we’ll continue looking for ways to make the process more seamless. Our InTouch team is always a great resource for triage and helping to identify your best contact. (intouch@inchecksolutions.com)

Thank you for trusting InCheck to support your pre-employment screening needs!

Courtney N.

Senior Human Resource Specailist

Mid-Market (51-1000 emp.)

7/23/2026

"Fast, Responsive Support Whenever We Reach Out"

4/5

What do you like best about InCheck?

Whenever I reach out, I get a fast response. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

Their integration into our HRIS system hasn’t been as seamless as we were led to believe. We have been on the platform for three months and still haven’t been able to use the integration. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

Thank you for taking the time to share your experience and for your kind words about our support team. We're glad to hear that you've found our team to be responsive and helpful!

We're sorry to hear the HRIS integration has taken longer than expected. We understand how important a smooth implementation is, and we appreciate your patience. I'm hearing that your integration should be very close to launch. If you'd like, we would be happy to connect you with an escalation point to help ensure everything is on track. (hello@inchecksolutions.com)

We appreciate your feedback! It helps us continue improving both our product and our implementation experience.

Cary H.

Investigations & Licensing Manager

Mid-Market (51-1000 emp.)

8/14/2026

"Fast Turnaround with Accurate, Thorough Results"

5/5

What do you like best about InCheck?

The very fast turn around time needed to prevent delays in hiring. I have compared your results with other companies and found it to be more accurate and thorough. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

I have no dislikes at all! I have never has an issue with your service. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

Thank you so much, Cary! We’re glad InCheck’s speed and accuracy are helping your team keep hiring moving smoothly. We really appreciate your trust in us!

Michelle R.

Account Manager/ Credentialing Specialist

Mid-Market (51-1000 emp.)

7/24/2026

"Responsive, Friendly Support and a Go-To Background Check Service"

5/5

What do you like best about InCheck?

The customer service is very responsive and helpful. Whenever I reach out with a question, I get an email back the same day, and they consistently follow up to make sure everything is resolved. Everyone I’ve interacted with has been friendly, professional, and genuinely ready to help. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

Nothing to complain about. It’s our go-to background check service. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

Thank you for your wonderful feedback! We're so glad to hear our team has provided the responsive, friendly support you deserve. Knowing we're your go-to background check partner means a great deal to us, and we appreciate the opportunity to support your team.

Verified User

Mid-Market (51-1000 emp.)

7/22/2026

"InCheck Streamlines Background Checks Effortlessly"

5/5

What do you like best about InCheck?

I love how easy InCheck is to use. It saves a lot of time since I don't have to look up each state to do background checks, and it has a fast response time. InCheck was so much easier than doing it ourselves manually. The initial setup was very easy because they set it all up and showed us how to use it, and then we were good to go. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

Really, there isn't anything that I struggle with while doing InCheck. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

Thank you for the kind review! We’re so glad InCheck has made your background check process easier, faster, and less manual. It’s also great to hear that the setup and day-to-day experience have felt so seamless. We’re always here for you if you need anything!

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/23/2026

"Seamless InCheck Implementation, Efficient ATS Integration, and Outstanding Support"

5/5

What do you like best about InCheck?

We have had an excellent experience with InCheck. The implementation process was seamless—they handled the setup for us and provided thorough training to ensure we were comfortable with the system. The integration with our existing applicant tracking system (ATS) has made the background check process incredibly user-friendly and efficient.

Their team is consistently friendly, responsive, and helpful whenever we have questions. Since switching to InCheck, we've saved a significant amount of time by eliminating the need to complete background checks manually. The automation, ease of use, and outstanding customer support have made a noticeable positive impact on our hiring process. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

I really haven't found any downsides to their services. Review collected by and hosted on G2.com.

Brittany S.

Enterprise (> 1000 emp.)

1/29/2026

"Friendly, Dedicated, Responsive Support Backed by Industry Best Practices"

4.5/5

What do you like best about InCheck?

The staff is friendly and always available to answer questions quickly and efficiently. It’s very easy to connect with their team to get clear status updates, understand where candidates are in the process, and ensure highly effective communication with our internal team. Review collected by and hosted on G2.com.

What do you dislike about InCheck?

At times, there may be delays in updates because we’re partnered with a third party that also relies on another third party. While this may not be a true reflection of InCheck—since they update in real time with the information they have available—it can still create confusion and sometimes requires us to step in, especially when some partners are hesitant due to the nature of the testing. When there are delays between InCheck and Escreen, the process can feel clunky; however, this is likely not a fault of InCheck, but rather something to keep in mind when making decisions based on the information available at the time. Review collected by and hosted on G2.com.

Recommendations to others considering InCheck:

If you’re looking for both a resource to partner with and a systematic provider, InCheck would be a great choice! Review collected by and hosted on G2.com.

What problems is InCheck solving and how is that benefiting you?

InCheck is helping us solve several key challenges within our pre‑employment process, and their partnership has created meaningful benefits for our team.

InCheck manages our pre‑employment drug screenings and background checks, which helps ensure consistency, compliance, and efficiency across our hiring workflow. Beyond being a service provider, they operate as a true partner by offering:

Market data and analysis, which helps us stay current with industry trends and make informed decisions in a competitive labor market.

Guidance on best practices, giving us access to unbiased, knowledgeable insight when questions or unique situations arise.

Timely, friendly, and reliable support, which improves the candidate experience and reduces delays in the hiring process.

Overall, InCheck helps streamline our onboarding steps, provides clarity and expertise when issues arise, and supports us in maintaining a fair, compliant, and efficient hiring process. Review collected by and hosted on G2.com.

Response from Kirsten Wiegman of InCheck

Thank you so much for taking the time to leave such a thoughtful review. We’re really glad to hear our team has been friendly, responsive, and easy to reach. And that the clear communication and status updates help you keep your internal team aligned throughout the process.

We also appreciate your calling out the occasional delays that can happen when third-party partners are involved. Even when the timing is outside of our direct control, we know it can still create confusion and extra work on your end. Your feedback is helpful, and we’ll continue looking for ways to make those handoffs and updates feel smoother and less “clunky,” including by setting clearer expectations and communicating proactively whenever there’s a dependency that could affect timing.

We’re grateful for the partnership and for the trust you’ve placed in InCheck to support your screening program. It means a lot to hear that the market insights, best-practice guidance, and support are making a real difference in your hiring workflow.

Thanks again! We’re excited to keep supporting your team.