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InCheck makes my work life easy. If I was to rank the things I dislike about my job, our relationship with InCheck would literally be last on the list. When I first started in my role of operations/onboarding, we used another service. I couldn't be happier now and we've never looked back, after 18 years and running. InCheck does everything the best. Customer service - always able to answer my questions promptly or work through new sets of requirements. Automation - the QuickApp is great, packages are customizable, and it enables the candidate to efficiently get the questionnaire quickly and input his/her information, and InCheck's experts run with the rest of the contact and digging from there so I don't have to sweat anything. Results - in this area, some delays are beyond our control, but InCheck always does a great job of moving things forward, posting results, and giving delay or expeption updates when they happen. Pricing - InCheck's rates are always fair and at or below competitors, without extra nickel-and-diming, and their invoicing is a breeze. Security and compliance - always taken care of with their protection levels, and I know that the right disclosure documents are getting to the candidates promptly. Review collected by and hosted on G2.com.
I dislike that we have a couple of clients that insist on using other background check vendors (because they have a pre-established deal with them) and won't let us use InCheck, they should get on board! If I could think of one thing, I maybe wish I had more accessibility to real-time updates on where the drug screen status falls currently. Review collected by and hosted on G2.com.
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