---
title: Impartner PRM Reviews
meta_title: 'Impartner PRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 561 reviews by the users' company size, role or industry
  to find out how Impartner PRM works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 561
  scale: '5'
date_modified: '2026-07-26'
parent_category:
  name: Partnerships Management
  url: https://www.g2.com/categories/partnerships-management
---

# Impartner PRM Reviews
**Vendor:** Impartner Software  
**Category:** [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 561
## About Impartner PRM
Impartner is a partner revenue orchestration platform that helps enterprises manage and scale indirect revenue through a single connected system, covering the full partner lifecycle from recruitment and onboarding through deal execution, co-sell motions, joint marketing, and performance measurement. Key capabilities: Partner Relationship Management (PRM): System of record for the partner ecosystem. Manages partner onboarding, tiered program configuration, deal registration with automated approval workflows, pipeline visibility, MDF allocation, claim submission, approval, and incentive management across global programs. Through-Channel Marketing Automation (TCMA): Creates and distributes co-branded campaigns through the partner network using centrally managed templates and pre-approved assets, with attribution back to partner-influenced revenue. HyperscalerGTM: Connects deal registration directly to hyperscaler marketplace transactions, eliminating the manual steps that prevent partners from executing co-sell and private offer motions at scale. Aimi AI: Powers deal registration via conversational chat, automates content generation and translation for partner communications, and surfaces engagement insights across the platform. Analytics and reporting: Partner activity, campaign performance, MDF utilization, deal conversion, and partner-attributed revenue in a single dashboard. According to a Total Economic Impact study by Forrester Consulting, companies using Impartner reported a 296% ROI, $2.4M net value, a payback period of under six months, a 50% increase in partner-sourced deals, and a 75% reduction in cost per lead. Vertiv scaled to 12,000 partners across five regions in 30 weeks, with onboarding reduced from days to under two minutes. Xerox scaled one TCMA campaign to 100 partners. efficy generated €2.5M in channel pipeline within three months of go-live. Impartner connects natively to Salesforce, HubSpot, and Microsoft Dynamics without custom development, and supports organizations from first partner program through enterprise-scale ecosystems spanning thousands of partners across multiple regions and partner types.



## Impartner PRM Pros & Cons
**What users like:**

- Users value the **approachable and supportive team** , fostering strong partnerships and effective partner management solutions. (47 reviews)
- Users appreciate the **ease of use** of Impartner PRM, enjoying a user-friendly, one-stop portal for partners. (44 reviews)
- Users commend the **responsive and helpful Customer Support** of Impartner PRM, enhancing their overall experience and partner engagement. (38 reviews)
- Users value the **exceptional customer experience** provided by Impartner PRM, highlighted by responsive support and user-friendly design. (32 reviews)
- Users value the **powerful workflows** in Impartner PRM, enhancing communication and partner management effectively. (28 reviews)
- Users appreciate the **customization options** in Impartner PRM, enabling tailored workflows and enhancing partner engagement effectively. (26 reviews)
- Partnerships Management (26 reviews)
- Integrations (24 reviews)
- Integration Capabilities (22 reviews)
- Solution-Oriented (18 reviews)

**What users dislike:**

- Users find **feature limitations** in Impartner PRM, leading to a disjointed and sometimes inflexible user experience. (21 reviews)
- Users find **limited customization** options in Impartner PRM, hindering their ability to tailor the experience effectively. (19 reviews)
- Users note that **Impartner PRM requires improvements** in LMS robustness and customer success management for better functionality. (10 reviews)
- Users find the **interface not intuitive** , making navigation and customization more challenging, especially for newcomers. (10 reviews)
- Users find the **UI outdated and unintuitive** , hindering their experience and making it difficult for newcomers. (10 reviews)
- Users report significant **integration issues** with Impartner PRM, causing delays and complicating the overall user experience. (9 reviews)
- Lack of Customization (9 reviews)
- Users find the **complex setup** of Impartner PRM time-consuming and challenging, requiring significant effort for effective use. (8 reviews)
- Users find the **difficult setup** of Impartner PRM challenging, impacting their overall usability and experience. (8 reviews)
- Poor Usability (8 reviews)

## Impartner PRM Reviews
  ### 1. Marketing through PRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about Impartner PRM?**

I have really liked the ability to market to our partners and then they can market to their clients. They have been able to grab documents and videos and brand them with their logo. Really helpful. Our Account manager (Jaden) helped us as we had a little bit of turnover

**What do you dislike about Impartner PRM?**

I wish the support was a little quicker when I submit a ticket. But they have solved most of my problems

**What problems is Impartner PRM solving and how is that benefiting you?**

This is the first time we have had a portal and so this has helped a bunch. Our channel is still new so I'm sure we will see more value as time goes on

  ### 2. Helps us efficiently manage our partners without unnecessary overhead

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2022

**What do you like best about Impartner PRM?**

I love that we can manage the performance of our partners and gather the same robust insights as our internal/onsite sales teams but without the unneccesaary overhead that this can sometimes require.

**What do you dislike about Impartner PRM?**

The only thing I dislike is how clear Impartner has made it that our partners do not perform on the same level as our onsite sales team! I do look forward to new feature releases though.

**What problems is Impartner PRM solving and how is that benefiting you?**

The benefits are immense as thanks to this software we now know where to focus our efforts to ramp up partners on the same level that our direct sales team delivers.

  ### 3. Review of Impartner PRM System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Impartner PRM?**

The ease in which you can upload and update the back-end of the system. I also really like the ability to sync common CRM's.  The user experience is also super simple and intuitive.  Small things like partner co-branding ability is also a nice tough that a many of our partners enjoy.

**What do you dislike about Impartner PRM?**

At this point have not experienced any downsides to the system.  All appear to work as intended.

**What problems is Impartner PRM solving and how is that benefiting you?**

As a mid-size company, having PRM has helped us be more productive.  Many of the requests our partners were making prior can now be handled by the system.  Overall we are more productive and efficient since the PRM system was implemented.

  ### 4. Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tammam C. | Marketing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2020

**What do you like best about Impartner PRM?**

easy navigation and implementing contents

**What do you dislike about Impartner PRM?**

i wouldn't say i dislike but would be helpful if we library asset is archived.

**Recommendations to others considering Impartner PRM:**

theirs support team is really amazing

**What problems is Impartner PRM solving and how is that benefiting you?**

better partner management and reaching out to our users

  ### 5. Impartner makes Channel possible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Morgan  E. | Channel Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2022

**What do you like best about Impartner PRM?**

Great platform to manage all of our partners. It makes it so easy to authorize partners and sync's with salesforce

**What do you dislike about Impartner PRM?**

Changes can take a little while, but worth the wait, despite the slowness

**What problems is Impartner PRM solving and how is that benefiting you?**

without it we couldn't manage our partners or partner portal effectively. Matt has been fantastic to work with

  ### 6. It's a useful tool but could be improved a lot.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about Impartner PRM?**

It is an easy way for us to provide resources to our partners. We can easily track their activity and are able to have an incentive program.

**What do you dislike about Impartner PRM?**

Not very user-intuitive and there isn't a way to make changes across all languages in the CMS.

**What problems is Impartner PRM solving and how is that benefiting you?**

How to pull specific reports. How to make changes within the CMS. With help from the customer success team, we've been able to resolve the issues we've faced.

  ### 7. There  are still limitations on many functions

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dasha C. | Channel RevOps Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about Impartner PRM?**

Application submission process. Reports and Dashboards

**What do you dislike about Impartner PRM?**

Limitations on what can be synchronized sand how with our CRM. Form building process.

**What problems is Impartner PRM solving and how is that benefiting you?**

Managing all aspects of the partner lifecycle from one platform.  Streamlining our partner users' onboarding experiences.

  ### 8. Automation for PRM is life saving

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about Impartner PRM?**

We love the workflow automation that Impartner has. It has helped us trigger certain segmentation and emails appropriately. Our CSM (Jaden) has been great to work with and has helped us enable a lot of that automation.

**What do you dislike about Impartner PRM?**

The learning curve has been a little steep, and I wish the success portal had more thorough videos for our configuration. Other than that, not much else from a dislike perspective.

**What problems is Impartner PRM solving and how is that benefiting you?**

We are solving a lot of manual work. What we used to spend a lot of time on has been solved through automation, which has resulted in a lot of cost savings for us.

  ### 9. Easy to use Partner Portal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about Impartner PRM?**

The portal is very easy to log on and adaptable for my every day needs! Super easy finding the safety products I need access to.

**What do you dislike about Impartner PRM?**

Nothing at the moment. It's extremely easy to login to my vendor's portals and locate information.

**What problems is Impartner PRM solving and how is that benefiting you?**

I use the portal as a partner of several vendors. Working in sales, it makes it easy to obtain additional information from my vendor's partner portals.

  ### 10. Best in class

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cole Y. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Impartner PRM?**

The best parts of Impartner is the seamless sync between Salesforce and Impartner. Users were able to get a whitelabel easy process while the tool did the work all the work needed for the sales teams. Additionally, the customer support from sales to the CSRs was top tier and the reason we opted to choose Impartner over SFDC Communities.

**What do you dislike about Impartner PRM?**

No major dislikes. This is really a product that you make your own depending on needs.

**What problems is Impartner PRM solving and how is that benefiting you?**

We have used this tool to automate the sales process for small business, the high touch, low revenue sales. We've seen sales go up both from the small business side as well as freeing up our sales team.

  ### 11. Partnership exemplified

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2022

**What do you like best about Impartner PRM?**

Justin was constantly focused on helping to propell us toward success. Any trouble or question, he was there with an answer that day or the next meeting.

**What do you dislike about Impartner PRM?**

It felt pressuring to review new services that were not attune to our needs

**What problems is Impartner PRM solving and how is that benefiting you?**

Ourweb needs for small customer

  ### 12. Partner Portal made easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Impartner PRM?**

My tickets are usually addressed pretty quickly. The platform is easy enough to use for someone like me with no coding or digital background experience. I am able to self-serve and my contact Justin James is great at helping show me how to do something or pull certain data! Then i can do it on my own from there. This tool is also really easy for our partners (customers) to use. They've told us time and again that we provide one of the easier portal experiences from any of their manufacturer partners. High praise!

**What do you dislike about Impartner PRM?**

The billing situation took a while to get figured out, though we were never overcharged. We just needed to get things aligned according to our company's terms. And I wish that some of the things like removing and adding icons, buttons and tiles were easier for me to do myself rather than requesting someone to help with a ticket.

**Recommendations to others considering Impartner PRM:**

the videos are helpful!

**What problems is Impartner PRM solving and how is that benefiting you?**

We are saving our sales and marketing teams lots of hours of sending documents and answering simple questions becuase the portal allows them to self serve. It also provides them with instant access to more than 80% of what they need.

  ### 13. Great tool, with EXCELLENT training and support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Impartner PRM?**

Being new to this platform, our Impartner Customer Success AM Brad has been beneficial.  Taking the time to explain how to leverage the application from the ground up, and helping us to plan out how to add the right features for what we need to accomplish are key.  Putting in the extra effort to help us understand how to make the right investment in the platform at the right time vs consistently trying to up-sell us is why I enjoy working with Impartner and recommened it to others.

**What do you dislike about Impartner PRM?**

I'd like a few more tools to make laying out pages a little easier vs. having to get into the CMS editor, but I am nit-picking, to be honest.

**What problems is Impartner PRM solving and how is that benefiting you?**

Creating a vendor partner portal that is feature-rich, intuitive, and engaging.  The ease of modification and the breadth of reporting are helping us to understand better what our customers need and how they want to use the site.

  ### 14. Great Support from Impartner

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2022

**What do you like best about Impartner PRM?**

I can't say enough about their support team and the convenience of out-of-the-box and plug and play features pair greatly with the versatility to create custom coded segments.

**What do you dislike about Impartner PRM?**

As a newer user of the program, I don't have much to say here. No complaints thus far.

**What problems is Impartner PRM solving and how is that benefiting you?**

We're primarily utilizing it as an co-branding asset resource, marketing training, and update center. However, we plan to expand its capabiliites.

  ### 15. Transforming our partner experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about Impartner PRM?**

The ability for us to automate many of tedious administrative tasks, integration or the partner locator and MDFs.

**What do you dislike about Impartner PRM?**

Be prepared that you are working with a portal not a traditional CSM with power comes responsibility and things needed to be planned and thought out.

**What problems is Impartner PRM solving and how is that benefiting you?**

One-stop shop for partner for enablement and data as we integrate with Salesforce

  ### 16. Impratner PRM Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2022

**What do you like best about Impartner PRM?**

Makes managing partners simple and straight forward, easy to use and understand. Mathew has been a huge help and is always available to ensure we’re set up for success.

**What do you dislike about Impartner PRM?**

I wish we had the ability to use Impartner for further tasks and partner management like coordinating email campaigns

**What problems is Impartner PRM solving and how is that benefiting you?**

Managing an extensive list of partners and partner applications that grow exponentially on a month over month, even day over day, basis in an efficient and easy to use way.

  ### 17. Title - GoTo (formerly LogMeIn) loves Impartner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about Impartner PRM?**

We have been customers of Impartners for awhile through multiple acquisitions and name changes. The portal we have for our channel through Impartner has kept us strong throughout all of that. We have had multiple account managers at Impartner that have been great. Our current account manager Jayden has been great.

**What do you dislike about Impartner PRM?**

Anytime we need to do a launch of new functionality it takes quite a bit of time. And the reporting in the PRM is pretty much non-existent

**What problems is Impartner PRM solving and how is that benefiting you?**

it’s just overall helped manage a growing channel ecosystem.

  ### 18. Best PRM in the industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about Impartner PRM?**

Great ability to resister deals and get relevant marketing content. Our partner find the portal very useful and it helps make a lot of our old manual process more automated.

**What do you dislike about Impartner PRM?**

It has a little bit older UI and the administrative side has a decent learning curve. The workflows are hard to configure and the same goes for the configuration of syncing things to salesforce.

**What problems is Impartner PRM solving and how is that benefiting you?**

We have seen partners engage with our portal more for things that took time away from our channel account managers. It has solved some of those manual processes entirely.

  ### 19. The system can sometimes be difficult to navigate but the team is responsive and helpful.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2021

**What do you like best about Impartner PRM?**

It is very easy for the partners to use.

**What do you dislike about Impartner PRM?**

Some of the features we are looking for are difficult to implement.

**What problems is Impartner PRM solving and how is that benefiting you?**

Partners are more likely to register deals when you make it super easy for them. In return, our partners deal registrations have gone up.

  ### 20. Impartner PRM Functionality Growing by Leaps and Bounds

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve G. | Director Revenue Marketing and Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2021

**What do you like best about Impartner PRM?**

I have been working with the Impartner platform for six years. I am blown away by the steady technological advancement I've seen, particularly in the past year with new and improved functionality like globalization and Through Channel Marketing Automation.  Implementation is relatively straightforward and well supported by knowledgeable and highly responsive customer success and project management teams.

**What do you dislike about Impartner PRM?**

For global partner programs, be aware that while Impartner facilitates the creation of multiple language navigation and pages, all partners and admins are sharing the same portal.  I believe Impartner will be rolling out functionality later this year that will allow you to spin off separate portals for individual regions/countries.  Talk to your rep about the advantages of having separate portals to see if this would be a good option for your organization.

**What problems is Impartner PRM solving and how is that benefiting you?**

Improving customer experience has always been the overarching goal in the three Impartner implementations that I have been involved in.  Feedback from partners has consistently been very positive.

  ### 21. Great product that creates efficiencies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about Impartner PRM?**

How everything is put into one place. It is simple to use and easy to teach.

**What do you dislike about Impartner PRM?**

I think at this point it is probably more how my company utilizies it more then the issues with the product.

**What problems is Impartner PRM solving and how is that benefiting you?**

Efficiencies are what PRM is helping me solve. It is giving me more time back in a day.

  ### 22. Great Customer Support!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about Impartner PRM?**

The ability for partners to self-serve is excellent.

**What do you dislike about Impartner PRM?**

The page load times have been a bit longer than we'd like, but the customer service team is working to address this to improve the partner experience.

**Recommendations to others considering Impartner PRM:**

Impartner is a great product to consider to help support Partner Management.

**What problems is Impartner PRM solving and how is that benefiting you?**

Impartner works well for storing parnter-related resources. In addition, it helps systematize our partner operations.

  ### 23. Love the PRM and TCMA platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about Impartner PRM?**

Impartner is great because not only does it have a PRM and portal offering but we also used the TCMA platform to market to and on behalf of our partners. This has helped our marketing department immensely.

**What do you dislike about Impartner PRM?**

Their old channel marketing platform was clunky but luckily we upgraded. I wish the customer support team could’ve resolved our tickets faster.

**What problems is Impartner PRM solving and how is that benefiting you?**

We used to have zero communication or very irregular messaging to our partners but we have been able to bridge that gap with Impartner and their TCMA platform.

  ### 24. Impartner is a good partner channel management tool for certain situations.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Impartner PRM?**

It's a fairly good out-of-the-box solution that provides partners an easily understandable portal site with decent functionality

**What do you dislike about Impartner PRM?**

It's not that easy to navigate, weird or difficult to understand buttons/tabs, very few or difficult customization options, the site generally operates very slowly.

**Recommendations to others considering Impartner PRM:**

If you have a standard Salesforce environment and require little customization, Impartner is an excellent option for a partner portal.

**What problems is Impartner PRM solving and how is that benefiting you?**

We are solving partner engagement and registration of opportunities. We've seen benefits in using the portal to encourage partners to use assets in our asset library and drive them towards our certification program.

  ### 25. Responsive platform and people

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valiant C. | Director of Partner Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Impartner PRM?**

Impartner PRM is a flexible and easy to use system. It's easy to learn but has lots of features, including automations, that let us configure a fairly complex partner ecosystem to meet the needs of our growing partner base.

**What do you dislike about Impartner PRM?**

Some complex configurations may require professional services or engineering assistance. This requires more lead time to build and sometimes additional cost.

**What problems is Impartner PRM solving and how is that benefiting you?**

We've built a partner portal with Impartner to enable self-serve motions for partners as we scale up. Partners have been able to register deals, get trained and download marketing materials without the need to interact with partner sales, freeing up time.

  ### 26. Big fan of social on demand.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Impartner PRM?**

We have really enjoyed the social on demand module. Our partners have given us good feedback about the social integration with their own social media.

**What do you dislike about Impartner PRM?**

Sometimes the integration to our partner's social media can be a little finnicky. The social posts are sometimes difficult to trigger but once we get everything pushed through it seems to go pretty well.

**What problems is Impartner PRM solving and how is that benefiting you?**

Our partners are more involved with our overall program because not only are they informed on our latest releases, but so are their clients.

  ### 27. Sr Program Manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sal Z. | MBA, PMP, SMC, Safe5, CISM, M&A, AWS Architecture Solution Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2022

**What do you like best about Impartner PRM?**

system integration and the ability to connect with other applications.

**What do you dislike about Impartner PRM?**

tool can have Open APIs for system integration perspective.

**Recommendations to others considering Impartner PRM:**

This is a good tool,  that integrated to other applications.

**What problems is Impartner PRM solving and how is that benefiting you?**

integration with SFDC. Assist team members to work deligently.

  ### 28. Impartner Success

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Impartner PRM?**

Justin James was very attentive to our needs and knew his craft very well.

**What do you dislike about Impartner PRM?**

In my role with Justin and Impartner, I did not have any issues.

**What problems is Impartner PRM solving and how is that benefiting you?**

This platform helps us to streamline our Partner Program and gives us a single dashboard to help up manage

  ### 29. An Experience loaded with personal attention

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about Impartner PRM?**

The personal assistance provided by Impartner was very helpful with our implementation and integration.

**What do you dislike about Impartner PRM?**

The system updates/page loading is slow.

**What problems is Impartner PRM solving and how is that benefiting you?**

A more pleasant experience for our partners to have access to materials, ask for support and submit referrals.

  ### 30. A Leader in Partner Resource Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** March 04, 2022

**What do you like best about Impartner PRM?**

The integration with SFDC and leveraging the Standard Objects. Opportunity Dashboard, MDF and other form builder modules. Segementation

**What do you dislike about Impartner PRM?**

Inability to add CSS and HTML scripts to the web pages. Contact to User sync from SFDC to Impartner does not work well based on Account criteria.

**Recommendations to others considering Impartner PRM:**

A good PRM system for young or new partner programs.

**What problems is Impartner PRM solving and how is that benefiting you?**

We have created an engaging PRM tool where all partners can come to find product content, opportunity registration, training and much more.

  ### 31. Great Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 29, 2021

**What do you like best about Impartner PRM?**

The Impartner PRM has allowed us to offer a robust portal for our channel partners globally.

**What do you dislike about Impartner PRM?**

Impartner is always transparent on the status of their roadmap. It would be great to see more roadmap items come from their idea board that is made up of submissions from their other customers. These requests are items that can make a direct impact on our business.

**What problems is Impartner PRM solving and how is that benefiting you?**

Impartner allows us to have a central location for program assets, customer management, program management, and SSO to other channel applications.

  ### 32. Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Impartner PRM?**

We inherited a very complicated live portal that desperately needed a facelift and update. Justin was great and answering our questions in time to meet our relaunch date and objectives,

**What do you dislike about Impartner PRM?**

The software is not especially intuitive for a "non-technical" resource.

**What problems is Impartner PRM solving and how is that benefiting you?**

We are providing deal registration to partners.

  ### 33. Partner Locator helps quite a bit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about Impartner PRM?**

We needed something for end clients to access our 3rd party implementers and we got the partner locator tool added on to our contract. We are so thankful it the partner info is editable by our partners.

**What do you dislike about Impartner PRM?**

The reporting is terrible to be honest. Luckily Jaden from Impartner showed us that we can get at least some data in Salesforce.

**What problems is Impartner PRM solving and how is that benefiting you?**

End users being able to find our partners

  ### 34. Great product, great people

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about Impartner PRM?**

Definitely the most versatile product of the PRM solutions. This is the Cadillac, it can do what you need and then some.

**What do you dislike about Impartner PRM?**

Sometimes the options are a little overwhelming.

**What problems is Impartner PRM solving and how is that benefiting you?**

Impartner allows us to manage and communicate with our partner community quickly and effectively.

  ### 35. Implementing Impartner into our business has been challenging

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2021

**What do you like best about Impartner PRM?**

The platform allows us to train and tracks our partner's progress. Gives us insight on whats work and not

**What do you dislike about Impartner PRM?**

The limitation around email outreach reporting.

**What problems is Impartner PRM solving and how is that benefiting you?**

Building and Pushing training to our partners. Utilizing the PRM to store all partner-related collateral for easy access.

  ### 36. Partner Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2022

**What do you like best about Impartner PRM?**

Justin James is very helpful with questions and providing insight into best practices.

**What do you dislike about Impartner PRM?**

I wish we could do more on our own and simply "drag and drop" things.

**What problems is Impartner PRM solving and how is that benefiting you?**

Managing our partners - especially the leads coming in from partners to us.

  ### 37. Impartner PRM has been great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about Impartner PRM?**

Impartner has helped us, onboard partners, a lot more seamlessly. They can sign our T’s & C’s and get right into registering deals. This used to take weeks.

**What do you dislike about Impartner PRM?**

The implementation took longer than expected but I’m glad we got through it and we are up and running.

**What problems is Impartner PRM solving and how is that benefiting you?**

Partner onboarding used to be a nightmare but we have really automated a lot of that process and new partners can contribute very quickly.

  ### 38. Great tool for all PRM needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about Impartner PRM?**

I enjoy that I am able to use the PRM to track data on portal interactions and get a better understanding of what is wokring with partner engagement

**What do you dislike about Impartner PRM?**

Information is always at your fingertips within PRM but I think a newsletter with updates/roadmaps for the quarter would be helpful

**What problems is Impartner PRM solving and how is that benefiting you?**

Using it as a platform to engage with partners, track deals and ensure that training is successful

  ### 39. New Relic Partner Program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 09, 2022

**What do you like best about Impartner PRM?**

ease of use of the website for registration.

**What do you dislike about Impartner PRM?**

stand -alone dashboards based on just the info in IMPartner as of now connected to SFDC

**What problems is Impartner PRM solving and how is that benefiting you?**

I'm using or registering, and verifying Partner information.

  ### 40. Slow response to the customer

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** February 04, 2022

**What do you like best about Impartner PRM?**

No glitches, always working, full time, 24x7

**What do you dislike about Impartner PRM?**

Response time. When a request to do changes, it always requires few days to be analyzed and they are costly

**What problems is Impartner PRM solving and how is that benefiting you?**

Impartner PRM provides us the partner portal for our eco-system partners

  ### 41. Easy to configure and good training content.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about Impartner PRM?**

Training content, helping during the implementation process

**What do you dislike about Impartner PRM?**

Some restrictions on design configuration.

**What problems is Impartner PRM solving and how is that benefiting you?**

Partner engagement, opportunities tracking and mdf requests.

  ### 42. Great support team and great functionality!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Impartner PRM?**

The Impartner PRM solution provides the tools needed to build a great portal platform. It is relatively easy to use and any confusion or bumps in the road have been quickly cleared up by all those I have worked with at Impartner PRM.

**What do you dislike about Impartner PRM?**

There are a few things I would love to be able to do within our Impartner PRM portal that are not available at this time and it takes quite some time to get any new features created by the developers, but with that being said when any new features become available they prove to be beneficial and worth the wait. I look forward to the new features coming!

**What problems is Impartner PRM solving and how is that benefiting you?**

Our partner portal through Impartner PRM provides a better user experience for our partners. Increased awareness on what partners are clicking on, what pages they are viewing, what assets they are viewing, etc. Enabling our partners with easy-to-use marketing materials, such as co-brandable assets and the TCMA Showcase.

  ### 43. Impartner PRM serves its purpose!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2021

**What do you like best about Impartner PRM?**

What I like about the platform is that it syncs with Salesforce very well. We never had an issue with syncing the data as long as the configuration is set up correctly. Also, what is clever about it is that it pulls the fields directly from the Salesforce, so it's real easy to configure and manage fields on the form.

**What do you dislike about Impartner PRM?**

What I dislike about the PRM is that the deal registration forms cannot be individually created per partner. To create a specific form, there is a workaround in which I have to spin up a new partner level which is not something that I have control over, but I have to submit a request to create one. Once this form is enhanced to be built for an individual partner, this would be a perfect PRM platform!

**What problems is Impartner PRM solving and how is that benefiting you?**

We are opening up more sales channels as before we heavily relied on field sales which eventually allowed us to register more deals.

  ### 44. Impartner PRM takes client experiences to a new level.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about Impartner PRM?**

The product offers an intelligent way to grow and expand. It capitalizes on the value of the partner community for effective outcomes.  I feel Impartner is above their competitors in this space.

**What do you dislike about Impartner PRM?**

I do not have any strong dislikes at the moment.

**What problems is Impartner PRM solving and how is that benefiting you?**

We have improved communication with our partners, and increased growth while creating a more efficient way of doing business.

  ### 45. One Stop Shop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2022

**What do you like best about Impartner PRM?**

Love the tight integration with Salesforce and easy to use interface
Working with the team was awesome - they were eager to help us leverage the full value

**What do you dislike about Impartner PRM?**

Small nuances here and there but nothing too difficult to get around. I would love to see more customization in the future :)

**What problems is Impartner PRM solving and how is that benefiting you?**

N/A

  ### 46. Key to our Channel Partner success

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2022

**What do you like best about Impartner PRM?**

I appreciate the time each agent took to look into my problem or issue to understand and clarify details.

**What do you dislike about Impartner PRM?**

Sometimes the response time took a little longer than I expected. Complex issues would be resolved quickly, but some (seemingly) simpler tasks took a little longer to research.

**What problems is Impartner PRM solving and how is that benefiting you?**

We're making enhancements to our Deal Registration program and Partner Sales training modules.

  ### 47. Great PRM Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Impartner PRM?**

The Impartner platform has a great integration with Salesforce that is easy to configure. The bulk of the configuration can be done by a trained user (training videos are provided). The Asset Library is awesome!

**What do you dislike about Impartner PRM?**

Some elements are not as intuitive as they could be. Training is needed to effectively administer the system.

**What problems is Impartner PRM solving and how is that benefiting you?**

Partner content managementt. Impartner allows for easy tagging and segmentation of content.

  ### 48. Very helpful solution for channel management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Impartner PRM?**

Easy to implement, a lot of help and support received from the team.

**What do you dislike about Impartner PRM?**

Limitations with CMS. We are not able to perform some actions on our own.,

**Recommendations to others considering Impartner PRM:**

-

**What problems is Impartner PRM solving and how is that benefiting you?**

Easy for our partners to use. Good for providing a central repository for partners to access information, and very helpful for our team to have visibility on partners' actions.

  ### 49. Justin is great to work with!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Impartner PRM?**

THe quick turn around of taking care of any changes and the ability for multiple partners to have access to individual stuff.

**What do you dislike about Impartner PRM?**

N/A, currently everyting seems to be working fine.

**What problems is Impartner PRM solving and how is that benefiting you?**

Deal registrations and training for partners.

  ### 50. Portal Through Impartner Helps Manage Our Channel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about Impartner PRM?**

The thing I like best about Impartner PRM is the portal and more specifically the training we can provide our partners through it.

**What do you dislike about Impartner PRM?**

The portal can be pretty cumbersome to update.

**What problems is Impartner PRM solving and how is that benefiting you?**

Our rep that is assigned to help us (Jaiden) helped me update our website/portal.


## Impartner PRM Discussions
  - [What Is Impartner Co-Branded Collateral?](https://www.g2.com/discussions/3755-modules) - 1 comment, 2 upvotes
  - [What is Impartner PRM?](https://www.g2.com/discussions/impartner-prm) - 1 comment, 2 upvotes
  - [Why don't you have better reporting capability to output data that is captured on your platform?](https://www.g2.com/discussions/37601-why-don-t-you-have-better-reporting-capability-to-output-data-that-is-captured-on-your-platform) - 2 comments, 1 upvote
  - [Modules](https://www.g2.com/discussions/modules-ded8bb26-e3e6-47c6-8ccc-7b5493939060) - 1 comment, 1 upvote
  - [Modules](https://www.g2.com/discussions/modules-36a94716-1d2d-448d-b30d-264ae5b4c70e) - 1 comment, 1 upvote

- [View Impartner PRM pricing details and edition comparison](https://www.g2.com/products/impartner-prm/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-07-26+11%3A01%3A32+-0500&secure%5Bsession_id%5D=9151c2a2-4dad-4a9b-8f69-2b5ac9c90bcb&secure%5Btoken%5D=52c798fa4bfa5a087703dd2636ad2e5aeade7d12e699c8f74851b959029f9230&format=llm_user)
## Impartner PRM Integrations
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Amazon Redshift](https://www.g2.com/products/amazon-redshift/reviews)
  - [Amazon S3 Glacier](https://www.g2.com/products/amazon-s3-glacier/reviews)
  - [Apify](https://www.g2.com/products/apify/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [Azure Cognitive Search](https://www.g2.com/products/microsoft-azure-cognitive-search/reviews)
  - [Azure OpenAI Service](https://www.g2.com/products/azure-openai-service/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Canvas](https://www.g2.com/products/canvas-2025-06-27/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Clearbit](https://www.g2.com/products/clearbit/reviews)
  - [Cornerstone](https://www.g2.com/products/cornerstone-cornerstone/reviews)
  - [Credly](https://www.g2.com/products/credly/reviews)
  - [Crossbeam](https://www.g2.com/products/crossbeam/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Microsoft](https://www.g2.com/products/microsoft-2025-10-29/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Microsoft Dynamics Integration](https://www.g2.com/products/microsoft-dynamics-integration/reviews)
  - [MongoDB](https://www.g2.com/products/ibm-mongodb/reviews)
  - [MySQL](https://www.g2.com/products/mysql/reviews)
  - [Openai](https://www.g2.com/products/openai/reviews)
  - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews)
  - [Oracle Sales Cloud](https://www.g2.com/products/oracle-sales-cloud/reviews)
  - [PartnerTap](https://www.g2.com/products/partnertap/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Plivo](https://www.g2.com/products/plivo/reviews)
  - [Sage](https://www.g2.com/products/sage-2026-03-09/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)
  - [Syncari](https://www.g2.com/products/syncari/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [ZOHO CRM CONNECTOR](https://www.g2.com/products/zoho-crm-connector/reviews)

## Impartner PRM Features
**Control**
- Role-Based Permissions
- Opportunity Management
- Recognized Escalation

**Platform Basics**
- Lead Management
- Content Management
- Group and User Management

**Account Mapping**
- Common overlaps
- Mapping Segmentation
- Account Mapping Playbook

**Cloud Support - Cloud GTM**
- Cloud marketplace support
- Listing support
- Co-selling support
- Advisory services

**Campaign Execution**
- Email Marketing
- Search Marketing
- Web Syndication Management
- Social Media Management
- Events
- Microsite Management

**Partner Discovery**
- Competitive Discovery
- Social media discovery
- Content-Based Discovery

**Data Visualization - Cloud GTM**
- Collaboration
- Spend management
- Dashboard features
- Real-time data

**Agentic AI - Secure Email Gateway**
- Proactive Assistance

**Reporting**
- Campaign Performance
- Partner Performance
- Fund Tracking

**Partner Collaboration**
- Brand Messaging
- Offer Management
- Catalog Management

**Platform - Partner Relationship Management (PRM)**
- Individual Portals
- Content Repository
- Revenue Tracking
- Cross-System Integration
- Workflow Automation & Notifications
- Onboarding, Training & Certifications
- Payouts & Global Compliance
- Partner Discovery & Recruitment
- Incentive Management
- Recognized Escalation
- Dashboards & Reporting
- Marketing Tools
- Deal Management

**Analytics**
- Conversion Tracking
- Customer value tracking
- ROI Measurement

**Agentic AI - Partner Relationship Management (PRM)**
- Adaptive Learning
- Autonomous Task Execution
- Proactive Assistance
- Natural Language Interaction

**Integrations**
- Data warehouse Integration
- CRM Integration
- Account-Based Marketing Software Integration

**Additional Features**
- Partner Engagement

## Top Impartner PRM Alternatives
  - [ZINFI Unified Partner Management (UPM)](https://www.g2.com/products/zinfi-unified-partner-management-upm/reviews) - 4.9/5.0 (700 reviews)
  - [PartnerStack](https://www.g2.com/products/partnerstack/reviews) - 4.7/5.0 (910 reviews)
  - [Unifyr](https://www.g2.com/products/unifyr-unifyr/reviews) - 4.4/5.0 (498 reviews)