iGrafx Reviews & Product Details

Great tool to use in team settings to document as-is and to-be processes. Get immediate agreement across teams on where the work occurs (or should occur). Review collected by and hosted on G2.com.

Hard for new process modelers who don't know all the BPMN rules to create process models on-the-fly. Review collected by and hosted on G2.com.

1) What do I like about iGrafx cloud solutions?

Excellent cloud concept (in my opinion, better and easier to understand than most competitors). Completeness of the solution – from modeling, monitoring, and data mining to running processes. The platform contains most of the necessary functionalities. Self-explanatory layout. The functionality of working with multiple languages. Good version management. Non-iGrafx document management. Cooperation with iGrafx desktop tools for process simulation (iGrafx Process).

2) What do I like in other iGrafx tools?

iGrafx Process – a brilliant process simulation tool. Perfect complementary tools for process mining, closing the Deming cycle. It allows you to verify the impact of the designed process change on its efficiency. It reduces losses resulting from suboptimal changes in business processes and enables you to study the impact of various parameters on business processes and production or administration. Necessary for the correct assessment of the effects of legal regulations. It has enormous configuration possibilities and can adequately map the business environment of process implementation. It also allows for studying the mutual influence of many processes (e.g., competition for resources). Review collected by and hosted on G2.com.

What needs improvement?

Completely incomprehensible sales policy. For example, the last idea that the minimum purchase in iGrafx is €20,000. This means that if someone requires one license of a brilliant process simulation tool, they have to invest €20,000, which makes this purchase very unprofitable. Until recently, the annual license cost for this product was €826, a reasonable price. Today, the user is forced to spend €20,000 on this tool, meaning he will rather look for an alternative. However, after choosing an alternative, it will be difficult for him to justify the migration to iGrafx, if he even grows up to the number of licenses to justify this purchase. In iGrafx, they ignore that users don't need tools but solutions. The prohibitive price of the tool makes people look for other solutions.

We know that all providers are moving to cloud solutions, and so is iGrafx. Unfortunately, iGrafx cloud solutions in modeling are still clearly inferior in functionality to desktop ones, even though desktop ones have not been developed for several years. This is especially evident in process simulation tools. The desktop ones are probably the best process simulation tools in the world, and if they were to be improved a bit (work with multiple processor cores, independent windows, stability in extensive simulations, report exports and better cooperation with iGrafx cloud tools), then they would become practically “must have” for most companies that care about their development. Review collected by and hosted on G2.com.

It monitors any data that enters into our organization and analyses it to make sure it can be easily used for planning. Security of our data is guaranteed by powerful security system installed by this platform. It gives us insights on the business performance and future predictions on the market trends. Review collected by and hosted on G2.com.

My experience has not been affected by any poor performance from the services of this platform. The current data features are effective and no recommendation for new feature. Review collected by and hosted on G2.com.

It gives us future predictive analytics on the performance and the outcomes of our business transactions. Clients who depend on our products and services give us their preferences and suggestions on improving our services. iGrafx controls all data and ensures that there are no security threats on any integrated information. Review collected by and hosted on G2.com.

There are no challenges identified from the operation of iGrafx. All the integrated tools have been controlling our processes and everything is perfect. I have no recommendations for new features. Review collected by and hosted on G2.com.

iGrafx monitors all our customers data from all sources and gives the best implementation solutions. Our marketing department ensures that any data that enters from sales channels is securely saved for future decision-making. It is easy to deploy this platform in business enterprise and learn the performance after short period of functionality. Review collected by and hosted on G2.com.

Monitoring of data input and output has been the biggest role of this software. It has maintained high standards of reliability and offered the best data solutions always. Review collected by and hosted on G2.com.

My digital coordination department has been able to draw and analyze charts on the performance progress. It enhances easy creation of excellent graphics that we use during social media marketing campaigns. It has enriched our knowledge on brand management and workflow maintenance. Review collected by and hosted on G2.com.

There is sometimes limited knowledge on effective operation on current market demands. The overall experience with iGrafx has been productive and successful. Review collected by and hosted on G2.com.

It gives us power and base to integrate our customers data with our planning. iGrafx is able to monitor the progress of our daily performance and notify when there are challenges in some departments. Data that enters into our systems from different sources is well scrutinized and effectively used for decision making across the entire organization. Review collected by and hosted on G2.com.

The deployment process and integration with our workflow systems was effectively implemented. I have not observed any area that requires improvement since I started working with it. Review collected by and hosted on G2.com.

It gives us the most reliable performance monitoring data that enables us to plan for our organization and make great decisions. It keeps our applications on check to ensure that they are performing effectively. It has intuitive user interface and customizable dashboard that suits our needs. Review collected by and hosted on G2.com.

I have not observed any challenge that can derail performance. It has high top-notch tools that masters applications behaviour and how they respond to our demands. Review collected by and hosted on G2.com.

What I like the most about this tool is its ease of use which makes it easy to adapt. The technical support is above par and tries to provide the best they can every time. Review collected by and hosted on G2.com.

Technical support helps us with everything every time, but the speed at which they do so is very slow. This is the only room for improvement, for the rest is just great. Review collected by and hosted on G2.com.

Very easy to use, best in market, has multiple tiers like flow charter entry level. It is easy to edit process maps, build them, design them, simulate them, automate them, also easy to share with leadership and executives,

easy to train new hires to use the tool as well. Review collected by and hosted on G2.com.

The simulation version is a bit expensive, sometimes difficult to extract maps to be used by other tools. Exctracting the documents to pdfs that look acceptable is tricky but doable, problems with integrating with other process mapping tools like Visio. Review collected by and hosted on G2.com.