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At a Glance
Market Segments
Enterprise (64.2% of reviews)
Enterprise (44.7% of reviews)
Entry-Level Pricing
No pricing available
On Demand
Celonis
Star Rating
(321)4.5 out of 5
Market Segments
Enterprise (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CelonisiGrafx
Star Rating
(88)4.6 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
On Demand
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Celonis excels in Process Analysis with a score of 9.0, highlighting its robust Process Overview feature, which allows for comprehensive insights into workflows. In contrast, iGrafx, while strong, scores slightly lower at 8.7, indicating it may not provide the same depth of analysis.
- Reviewers mention that iGrafx shines in Ease of Use, scoring 9.2 compared to Celonis's 8.7. Users appreciate the intuitive interface and streamlined setup process, making it more accessible for teams without extensive training.
- G2 users highlight Celonis's superior Real-Time Process Monitoring capabilities, scoring 8.7, which allows businesses to react swiftly to operational changes. iGrafx, while effective, scores lower at 8.2, suggesting it may lack some real-time functionalities that users find critical.
- Users on G2 report that iGrafx's Collaboration features, scoring 8.6, facilitate better teamwork through shared dashboards and reports. Celonis, with a score of 8.2, is perceived as less collaborative, which could impact team dynamics in larger organizations.
- Reviewers say that Celonis's Data Import functionality, rated at 8.8, is highly praised for its versatility and ease of integration with various data sources. iGrafx, while competent, does not match this level of flexibility, scoring lower in this area.
- Users report that both products have strong Quality of Support, but iGrafx edges out with a score of 8.8 compared to Celonis's 8.3. Reviewers mention that iGrafx's support team is particularly responsive and helpful, which can be a deciding factor for businesses needing reliable assistance.
Pricing
Entry-Level Pricing
Celonis
No pricing availableiGrafx
iGrafx Platform
On Demand
Increase transparency and improve onboarding by bringing siloed process knowledge out of minds of your staff and making it easily reusable to your entire organization.
- Process Maps / Swimlane® Diagrams / Flowcharts
- BPMN Diagramming
- Journey Maps
Free Trial
Celonis
Free Trial is available
iGrafx
Free Trial is available
Ratings
Meets Requirements
8.6
210
9.3
81
Ease of Use
8.7
213
9.2
80
Ease of Setup
8.1
155
8.8
17
Ease of Admin
8.1
121
8.1
15
Quality of Support
8.3
208
8.8
76
Has the product been a good partner in doing business?
8.8
121
9.1
16
Product Direction (% positive)
9.0
203
9.6
78
Features by Category
Data Management
Feature Not Available
Not enough data
8.7
38
Not enough data
8.6
39
Not enough data
Reporting Structure
8.2
37
Not enough data
8.2
37
Not enough data
8.3
37
Not enough data
Standard Analytics
8.6
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.8
36
Not enough data
Custom Analytics
9.0
40
Not enough data
8.9
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.4
17
Not enough data
Agentic AI - Financial Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
7.8
29
Not enough data
Feature Not Available
Not enough data
7.8
30
Not enough data
Invoice Processing
8.2
31
Not enough data
8.2
31
Not enough data
Feature Not Available
Not enough data
8.2
29
Not enough data
Analytics
8.6
35
Not enough data
8.5
32
Not enough data
8.6
35
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
33
Not enough data
Risk
8.5
36
Not enough data
8.3
34
Not enough data
8.3
31
Not enough data
Recovery
7.5
27
Not enough data
8.5
31
Not enough data
Audit
8.1
31
Not enough data
8.0
27
Not enough data
7.6
28
Not enough data
8.2
34
Not enough data
Fraud
7.8
31
Not enough data
8.0
32
Not enough data
8.5
33
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.3
7
Not enough data
7.9
7
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
100
Not enough data
8.4
90
Not enough data
8.1
105
Not enough data
8.5
108
Not enough data
Process Analysis
8.6
105
Not enough data
8.1
103
Not enough data
8.6
109
Not enough data
Automation
7.8
92
Not enough data
8.2
90
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Process Mining
7.7
16
Not enough data
7.8
16
Not enough data
7.8
16
Not enough data
7.9
16
Not enough data
7.0
15
Not enough data
7.5
16
Not enough data
8.0
16
Not enough data
Reporting
8.2
12
Not enough data
8.2
13
Not enough data
8.6
15
Not enough data
Integrations
8.5
13
Not enough data
8.8
14
Not enough data
7.2
12
Not enough data
Transactions
7.5
14
Not enough data
7.7
17
Not enough data
7.4
17
Not enough data
Workflows
7.4
13
Not enough data
7.2
12
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
9.2
77
Not enough data
9.0
74
Not enough data
8.7
64
Not enough data
8.2
11
Not enough data
8.8
11
Not enough data
8.8
11
Not enough data
9.3
12
Customization
Not enough data
8.9
72
Not enough data
9.1
77
Not enough data
9.0
74
Not enough data
Feature Not Available
Not enough data
8.8
59
Collaboration
Not enough data
8.8
71
Not enough data
8.7
63
Not enough data
9.1
73
Not enough data
9.0
71
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.0
12
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
18
Not enough data
8.2
16
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.8
16
Not enough data
Predictive Analytics
8.0
16
Not enough data
7.8
16
Not enough data
7.9
18
Not enough data
7.6
17
Not enough data
Sales Management
8.3
17
Not enough data
8.0
15
Not enough data
9.0
16
Not enough data
8.3
17
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Celonis and iGrafx are categorized as Process Mining
Unique Categories
Celonis is categorized as ServiceNow Store Apps, Sales Analytics, AP Automation, Accounts Receivable, Financial Analysis, and SAP Store
iGrafx is categorized as Business Process Management
Reviews
Reviewers' Company Size
Celonis
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iGrafx
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Oil & Energy
7.1%
Pharmaceuticals
6.7%
Automotive
6.0%
Electrical/Electronic Manufacturing
4.6%
Other
64.9%
Information Technology and Services
28.2%
Financial Services
10.6%
Banking
7.1%
Government Administration
5.9%
Marketing and Advertising
4.7%
Other
43.5%
Alternatives
Discussions
What is SAP Celonis?
2 Comments
AD
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 Comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 Comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
How do you overlay a journey skin once the taxonomy is set up?
2 Comments
RT
Good Afternoon Larry
I would like to get a better understanding of what you are trying to accomplish. If you could open a support request at:...Read more
How different is IGrafx Flowcharter and IGrafx Six Sigma ? Key benefits
1 Comment
Official Response from iGrafx
The difference between Flowcharter and PfSS is simulation. Flowcharter will allow you to build out your models and capture all the relevant data about each...Read more
iGrafx has no more discussions with answers
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