# Celonis vs iGrafx Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Celonis excels in providing **end-to-end process transparency** , allowing users to easily identify bottlenecks and compliance gaps in their operational data. This feature is particularly praised for its ability to visualize actual process flows, which many find transformational for their business operations.
- **Users say** that iGrafx stands out for its **comprehensive cloud solutions** , which integrate modeling, monitoring, and data mining seamlessly. Reviewers appreciate the clarity of the platform, noting that it is easier to understand compared to competitors, making it a strong choice for teams looking to document processes collaboratively.
- **According to verified reviews** , Celonis is recognized for its **proactive support team** , which actively reaches out with suggestions and best practices. This level of engagement has helped users optimize their use of the platform, enhancing their overall experience.
- **Reviewers mention** that iGrafx is particularly user-friendly, with many highlighting its **ease of adaptation**. Users find it simple to navigate and utilize, which is crucial for teams that need to quickly onboard new members and align on processes.
- **G2 reviewers highlight** that while Celonis has a strong overall satisfaction score, some users feel it could improve in matching specific workflow needs, citing occasional configuration challenges. This feedback suggests that while the platform is powerful, it may require additional customization for some users.
- **Users report** that both platforms offer solid support, but iGrafx's technical support is often described as **above par** , with a commitment to providing the best assistance possible. This consistent support can be a deciding factor for teams that prioritize reliable help during implementation and ongoing use.



| | Celonis | iGrafx | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 322 | 86 | 
| **Largest Market Segment** | Enterprise (63.6% of reviews) | Enterprise (44.6% of reviews) | 
| **Entry Level Price** | No pricing available | On Demand | 

---
## Top Pros & Cons

### Celonis

Pros:
- Ease of Use (23 reviews)
- Efficiency (17 reviews)

Cons:
- Learning Curve (15 reviews)
- Complexity (13 reviews)

### iGrafx

**Not enough data**

---
## Ratings Comparison
| Rating | Celonis | iGrafx | 
|---|---|---|
  | **Meets Requirements** | 8.6 (211 reviews) | 9.3 (79 reviews) | 
  | **Ease of Use** | 8.7 (214 reviews) | 9.2 (78 reviews) | 
  | **Ease of Setup** | 8.1 (157 reviews) | 8.8 (17 reviews) | 
  | **Ease of Admin** | 8.1 (121 reviews) | 8.1 (15 reviews) | 
  | **Quality of Support** | 8.3 (209 reviews) | 8.8 (74 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (121 reviews) | 9.1 (16 reviews) | 
  | **Product Direction (% positive)** | 9.0 (204 reviews) | 9.5 (76 reviews) | 

---
## Pricing

### Celonis

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### iGrafx

#### Entry-Level Pricing

Plan: iGrafx Platform

Price: On Demand

Description: Increase transparency and improve onboarding by bringing siloed process knowledge out of minds of your staff and making it easily reusable to your entire organization.

Key Features:
- Process Maps / Swimlane® Diagrams / Flowcharts
- BPMN Diagramming
- Journey Maps

[Browse all 3 editions](https://www.g2.com/products/igrafx/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Financial Analysis

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 8.6/10 | 46 |
| **iGrafx** | N/A | N/A |

#### Data Management

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Data Import** | Feature Not Available | Not enough data | 
| **Data Consolidation** | 8.7 (38 reviews) | Not enough data | 
| **Data Validation** | 8.6 (39 reviews) | Not enough data | 

#### Reporting Structure

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Reporting Hierarchy** | 8.2 (37 reviews) | Not enough data | 
| **Report Templates** | 8.2 (37 reviews) | Not enough data | 
| **Report Types** | 8.3 (37 reviews) | Not enough data | 

#### Standard Analytics

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Standard KPIs** | 8.6 (38 reviews) | Not enough data | 
| **Standard Reports** | 8.5 (37 reviews) | Not enough data | 
| **Financial Statements** | Feature Not Available | Not enough data | 
| **Drill Down** | 8.8 (36 reviews) | Not enough data | 

#### Custom Analytics

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Dashboards** | 9.0 (40 reviews) | Not enough data | 
| **Custom KPIs** | 8.9 (38 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (37 reviews) | Not enough data | 
| **Self Service** | Feature Not Available | Not enough data | 
| **Multiple Entities** | 8.4 (17 reviews) | Not enough data | 

#### Agentic AI - Financial Analysis

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 8.2/10 | 43 |
| **iGrafx** | N/A | N/A |

#### Invoice Management

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Capture** | 7.8 (29 reviews) | Not enough data | 
| **Supplier Portal** | Feature Not Available | Not enough data | 
| **Repository** | 7.8 (30 reviews) | Not enough data | 

#### Invoice Processing

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Matching** | 8.2 (31 reviews) | Not enough data | 
| **Payments** | 8.2 (31 reviews) | Not enough data | 
| **Workflows** | Feature Not Available | Not enough data | 
| **Tax Compliance** | 8.2 (29 reviews) | Not enough data | 

#### Analytics

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Due Dates** | 8.6 (35 reviews) | Not enough data | 
| **Benchmarking** | 8.5 (32 reviews) | Not enough data | 
| **KPIs** | 8.6 (35 reviews) | Not enough data | 

#### Integration

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Accounting** | Feature Not Available | Not enough data | 
| **Payment Integration** | Feature Not Available | Not enough data | 
| **ERP** | 8.2 (33 reviews) | Not enough data | 

#### Risk

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Analysis** | 8.5 (36 reviews) | Not enough data | 
| **Identification** | 8.3 (34 reviews) | Not enough data | 
| **Scoring** | 8.3 (31 reviews) | Not enough data | 

#### Recovery

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Recoup** | 7.5 (27 reviews) | Not enough data | 
| **Reporting** | 8.5 (31 reviews) | Not enough data | 

#### Audit

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Filters** | 8.1 (31 reviews) | Not enough data | 
| **Post Audits** | 8.0 (27 reviews) | Not enough data | 
| **Overpayments** | 7.6 (28 reviews) | Not enough data | 
| **Duplicates** | 8.2 (34 reviews) | Not enough data | 

#### Fraud

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Vendor Checks** | 7.8 (31 reviews) | Not enough data | 
| **Data Generation** | 8.0 (32 reviews) | Not enough data | 
| **Monitoring** | 8.5 (33 reviews) | Not enough data | 

#### Agentic AI - AP Automation

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 8.2/10 | 14 |
| **iGrafx** | N/A | N/A |

#### ServiceNow Apps

| Feature | Celonis | iGrafx | 
|---|---|---|
| **ServiceNow Integration** | 8.3 (7 reviews) | Not enough data | 
| **Value** | 7.9 (7 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Process Mining

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 8.0/10 | 126 |
| **iGrafx** | N/A | N/A |

#### Process Management

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Process Library** | 8.2 (100 reviews) | Not enough data | 
| **Collaboration** | 8.4 (90 reviews) | Not enough data | 
| **Integrations** | 8.1 (106 reviews) | Not enough data | 
| **Execution Management** | 8.5 (110 reviews) | Not enough data | 

#### Process Analysis

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Real-Time Process Analysis** | 8.6 (106 reviews) | Not enough data | 
| **Process Notation** | 8.1 (103 reviews) | Not enough data | 
| **Process Mapping** | 8.6 (109 reviews) | Not enough data | 

#### Automation

| Feature | Celonis | iGrafx | 
|---|---|---|
| **RPA Integration** | 7.8 (92 reviews) | Not enough data | 
| **Application Development** | 8.2 (91 reviews) | Not enough data | 

#### Generative AI

| Feature | Celonis | iGrafx | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Process Mining

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (16 reviews) | Not enough data | 
| **Decision Making** | 8.1 (17 reviews) | Not enough data | 

### Accounts Receivable

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 7.9/10 | 19 |
| **iGrafx** | N/A | N/A |

#### Reporting

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Status** | 8.2 (12 reviews) | Not enough data | 
| **Customer Credit** | 8.2 (13 reviews) | Not enough data | 
| **History** | 8.6 (15 reviews) | Not enough data | 

#### Integrations

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Accounting** | 8.5 (13 reviews) | Not enough data | 
| **ERP** | 8.8 (14 reviews) | Not enough data | 
| **CPM** | 7.2 (12 reviews) | Not enough data | 

#### Transactions

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Credits** | 7.5 (14 reviews) | Not enough data | 
| **Invoices** | 7.7 (17 reviews) | Not enough data | 
| **Payments** | 7.4 (17 reviews) | Not enough data | 

#### Workflows

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Approvals** | 7.4 (13 reviews) | Not enough data | 
| **Reconciliation** | 7.2 (12 reviews) | Not enough data | 

#### Agentic AI - Accounts Receivable Automation

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### AI - Accounts Receivable

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Generative** | Not enough data | Not enough data | 
| **Responses** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | N/A | N/A |
| **iGrafx** | 8.9/10 | 85 |

#### Generative AI

| Feature | Celonis | iGrafx | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Process Management

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Process Overview** | Not enough data | 9.2 (75 reviews) | 
| **Process Analysis** | Not enough data | 9.0 (72 reviews) | 
| **Real-Time Process Monitoring** | Not enough data | 8.7 (62 reviews) | 
| **Unstructured Processes** | Not enough data | 8.2 (11 reviews) | 
| **API Connection** | Not enough data | 8.8 (11 reviews) | 
| **Intelligence** | Not enough data | 8.8 (11 reviews) | 
| **Document Approval** | Not enough data | 9.3 (12 reviews) | 

#### Customization

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Document Generation** | Not enough data | 9.0 (70 reviews) | 
| **Process Design** | Not enough data | 9.1 (75 reviews) | 
| **Process Repository** | Not enough data | 9.0 (72 reviews) | 
| **No-Code App Development** | Not enough data | Feature Not Available | 
| **Low-Code App Development** | Not enough data | 8.9 (57 reviews) | 

#### Collaboration

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Permissions for Sharing** | Not enough data | 8.8 (69 reviews) | 
| **Data Unification** | Not enough data | 8.7 (61 reviews) | 
| **Accessibility** | Not enough data | 9.2 (71 reviews) | 
| **Process Routing** | Not enough data | 9.0 (69 reviews) | 

#### Agentic AI - Business Process Management

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Process Routing** | Not enough data | 9.0 (12 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | N/A | N/A |
| **iGrafx** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 8.3/10 | 20 |
| **iGrafx** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Data Sourcing** | 8.4 (18 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.2 (16 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.8 (16 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.8 (18 reviews) | Not enough data | 
| **Data Segmentation** | 8.8 (16 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Lead Scoring** | 8.0 (16 reviews) | Not enough data | 
| **Opportunity Scoring** | 7.8 (16 reviews) | Not enough data | 
| **Risk Analysis** | 7.9 (18 reviews) | Not enough data | 
| **Live Forecasting** | 7.6 (17 reviews) | Not enough data | 

#### Sales Management

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Live Pipeline Management** | 8.3 (17 reviews) | Not enough data | 
| **Sales Gamification** | 8.0 (15 reviews) | Not enough data | 
| **Account-Based Analytics** | 9.0 (16 reviews) | Not enough data | 
| **Activity Tracking** | 8.3 (17 reviews) | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | N/A | N/A |
| **iGrafx** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Celonis | iGrafx | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools)

**Unique to Celonis (6):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable), [Financial Analysis Software](https://www.g2.com/categories/financial-analysis), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to iGrafx (1):** [Business Process Management Software](https://www.g2.com/categories/business-process-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Celonis | iGrafx | 
|---|---|---|
| **Small-Business** | 21.2% | 15.7% | 
| **Mid-Market** | 15.2% | 39.8% | 
| **Enterprise** | 63.6% | 44.6% | 

### By Industry

#### Celonis

- **Information Technology and Services:** 10.6%
- **Oil & Energy:** 7.1%
- **Pharmaceuticals:** 6.7%
- **Automotive:** 6.0%
- **Electrical/Electronic Manufacturing:** 4.6%
- **Accounting:** 4.6%
- **Retail:** 4.2%
- **Computer Software:** 3.9%
- **Banking:** 3.5%
- **Telecommunications:** 3.2%
- **Other:** 45.6%

#### iGrafx

- **Information Technology and Services:** 27.7%
- **Financial Services:** 10.8%
- **Banking:** 7.2%
- **Government Administration:** 6.0%
- **Computer Software:** 4.8%
- **Management Consulting:** 4.8%
- **Marketing and Advertising:** 4.8%
- **Mechanical or Industrial Engineering:** 2.4%
- **Automotive:** 2.4%
- **Logistics and Supply Chain:** 2.4%
- **Other:** 26.5%

---
## Alternatives

### Alternatives to Celonis

- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1093 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [Invoiced](https://www.g2.com/products/invoiced/reviews) — 4.5/5 stars (412 reviews)
- [ARIS](https://www.g2.com/products/aris-aris/reviews) — 4.4/5 stars (170 reviews)
- [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1807 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5586 reviews)
- [IBM Process Mining](https://www.g2.com/products/ibm-process-mining/reviews) — 4.7/5 stars (157 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25831 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7102 reviews)

### Alternatives to iGrafx

- [SAP Signavio](https://www.g2.com/products/sap-signavio/reviews) — 4.4/5 stars (66 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (498 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1093 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5586 reviews)

---
## Top Discussions

### Celonis

- Title: [What is SAP Celonis?](https://www.g2.com/discussions/what-is-sap-celonis) — 2 comments
  > **Top comment:** "Integration of Celonis process mining tool with SAP source system"
- Title: [What is Celonis used for?](https://www.g2.com/discussions/what-is-celonis-used-for) — 1 comment
  > **Top comment:** "Celonis is a process mining software used to analyze and visualize business processes within an organization. It helps identify inefficiencies, bottlenecks,..."
- Title: [How much does Celonis cost?](https://www.g2.com/discussions/how-much-does-celonis-cost) — 1 comment
  > **Top comment:** "Check their licensing"
- Title: [What is Celonis software?](https://www.g2.com/discussions/what-is-celonis-software) — 1 comment
  > **Top comment:** "Celonis is a SaaS platform for process mining. Process mining is an emerging technology for as-is business process discovery and optimization in an automated..."
- Title: [When do I think about the scalability, of the solution?](https://www.g2.com/discussions/when-do-i-think-about-the-scalability-of-the-solution) — 1 comment, 1 upvote
  > **Top comment:** "Hi Balaji, 
thanks for your question.
Celonis comes with a wide range of use cases for departments all across the company. Hence, there are many options..."

### iGrafx

- Title: [How do you overlay a journey skin once the taxonomy is set up?](https://www.g2.com/discussions/47361-how-do-you-overlay-a-journey-skin-once-the-taxonomy-is-set-up) — 2 comments, 1 upvote
  > **Top comment:** "Good Afternoon Larry

I would like to get a better understanding of what you are trying to accomplish. If you could open a support request at:..."
- Title: [How different is IGrafx Flowcharter and IGrafx Six Sigma ? Key benefits](https://www.g2.com/discussions/25330-how-different-is-igrafx-flowcharter-and-igrafx-six-sigma-key-benefits) — 1 comment, 2 upvotes *(includes official response)*
  > **Top comment:** "The difference between Flowcharter and PfSS is simulation. Flowcharter will allow you to build out your models and capture all the relevant data about each..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/celonis-vs-igrafx)