IFS Cloud ERP Features
Before the Job (4)
Calendar
Uses the calendar tool to determine field workers who are free for the job.
Dispatch
Notifies field service workers of their upcoming assignments.
Roles
Allows users to see tasks according to permissions and roles.
Booking
Allows clients to book jobs through the desktop page or within the app.
On the Job (10)
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Location
Tracks employee location to ensure timeliness.
Employee Communication
Enables communication within the app from manager to field service employee.
Behavior Monitoring
Monitors behavior in the field.
Client Notifications
Notifies clients, should any delays or mishaps occur.
Field Sales
Includes some ability to serve as a sales and ordering application.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Customizable Fields
Customize data fields to support various needs and use cases
Multi-Location
Manage and support multiple locations
Payment Collection in the Field
Swipe a credit card or manually process payments while with the customer in the field
After the Job (8)
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Reports
Creates reports that reflect field performance either as a team or individually, to review productivity.
Analytics
Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.
Billing & Invoicing
Create, manage, and send invoices or bills to customers
CRM Integrations
Integrates with CRM software to monitor all aspects of the customer relationship.
Accounting Integration
Integrate with a third-party accounting system
QuickBooks Integration
Integrates with QuickBooks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customizable Reports
Alter the layout and content of reports
Accounting (63)
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Chart of Accounts
Deliver out of the box Chart of accounts that can be used across multiple companies or business units
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AP Automation
Steam lines data entry by auto-populating recurring or predefined vendor values
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AR Automation
Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.
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Journal Entries
Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.
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Tags & Dimensions
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.
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Cash Management
Match payments and invoices and perform bank reconciliation in multiple currencies
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Payment Batches
Payments can be processed by batch without manual intervention
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Payments Scheduling
Ability to schedule payments at predefined dates and times
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Payment Settlements
Clearing of electronic payments to transfer funds from customers to suppliers
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Payment Methods
Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers
Chart of Accounts
Deliver out of the box Chart of accounts that can be used across multiple companies or business units.
AP Automation
Steam lines data entry by auto-populating recurring or predefined vendor values.
AR Automation
Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.
Journal Entries
Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.
Tags & Dimensions
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.
Cash Management
Match payments and invoices and perform bank reconciliation in multiple currencies.
Payment Batches
Payments can be processed by batch without manual intervention
Payments Scheduling
Ability to schedule payments at predefined dates and times
Payment Settlements
Clearing of electronic payments to transfer funds from customers to suppliers
Payment Methods
Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers
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Chart of Accounts
Deliver out of the box Chart of accounts that can be used across multiple companies or business units.
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AP Automation
Steam lines data entry by auto-populating recurring or predefined vendor values.
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AR Automation
Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.
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Journal Entries
Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.
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Tags & Dimensions
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.
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Cash Management
Match payments and invoices and perform bank reconciliation in multiple currencies.
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Payment Batches
Payments can be processed by batch without manual intervention
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Payments Scheduling
Ability to schedule payments at predefined dates and times
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Payment Settlements
Clearing of electronic payments to transfer funds from customers to suppliers
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Payment Methods
Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers
Chart of Accounts
Deliver out of the box Chart of accounts that can be used across multiple companies or business units.
AP Automation
Steam lines data entry by auto-populating recurring or predefined vendor values.
AR Automation
Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.
Journal Entries
Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.
Tags & Dimensions
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.
Cash Management
Match payments and invoices and perform bank reconciliation in multiple currencies.
Fixed Assets
Assign depreciation methods to track the value of the fixed assets used in production
Proejct Accounting
Calculate costs and revenues per project and determine project profitability
Payment Batches
Payments can be processed by batch without manual intervention
Payments Scheduling
Ability to schedule payments at predefined dates and times
Payment Settlements
Clearing of electronic payments to transfer funds from customers to suppliers
Payment Methods
Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers
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AP Automation
Streamlines data entry by auto populating recurring or predefined vendor information and invoice details
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AR Automation
Ability to populate default customer data, set up payments from clients and automatically match customer receipts to outstanding transactions.
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Audit Trail
Automated, chronological tracking of activities that have affected a specific operation, procedure, event or record
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Budgeting / Forecasting
Create and revise an unlimited number of budget, plan and forecast scenarios.
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Collections Automation
The system automates the dunning process to help drive collections
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Financial Statements
General reporting offered covers all of the standard financial statements and meets the basic needs of the business
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Invoice Customization
The layout of the invoice template is fully customizable and allows users to add or remove fields and create new templates.
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Journal Entries
Create journal entries based on previously entered information, schedule future entries, and allow Journal Entries to be uploaded from an external source.
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Monitor Cash Positions
Ability to track cash positions across all accounts, banks, business units, and countries
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Multi-Entity / Consolidation
Multi-ledger and multi-entity architecture, with automated consolidations, inter-entity transactions and eliminations
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Payment Processing
Ability to manage, track and report on numerous payment types. Customize and automate complex purchase to pay work flow.
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Recognition Rules
Automate recognition of revenue and expenses by defining recognition templates.
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Reconciliations
Transactions are imported from source systems and automated matching reconciles majority of transactions using flexible, user defined matching and grouping rules.
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Tags / Dimensions
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc., which can also be used for reporting purposes.
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Payments Scheduling
Ability to schedule payments at predefined dates and times
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Payment Batches
Payments can be processed by batch without manual intervention
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Payment Settlements
Clearing of electronic payments to transfer funds from customers to suppliers
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Payment Methods
Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
Sales Automation
Automate processes to manage leads, contacts, opportunities and sales activities
Marketing Automation
Automate workflows and trigger campaigns based on customer actions
Inventory & Warehouse (23)
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Inventory Tracking
Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.
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Inventory Costing
Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.
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Product Master
Manage and track all inventory records across warehouses and retail locations through a single unified database.
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Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
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Integrations
Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.
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Shelf Life
Manage the time length for which ingredients may be used and finished products stored and sold
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Traceability
Ability to trace ingredients from supplier to warehouseing and production, and finally to the customer
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Hazardous Materials
Identify hazardous materials and provide features for special storage and manipulation instructions
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Inventory Tracking
Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.
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Inventory Costing
Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.
Product Master
Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
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Integrations
Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.
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Inventory Tracking
Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.
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Inventory Costing
Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.
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Product Master
Manage and track all inventory records across warehouses and retail locations through a single unified database.
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Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
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Integrations
Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.
Inventory Tracking
Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.
Inventory Costing
Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.
Product Master
Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
Integrations
Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.
Purchasing (16)
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Demand
Identify demand based on different types of sales orders and forecasting data.
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Purchase Orders
Software supports purchase orders and provides the visibility needed to streamline the procure to pay process
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In Transit
Track products and raw materials shipped by suppliers, from origin to destination
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Receiving
Match the products received with the corresponding purchase orders and add them to inventory
Demand
Identify demand based on different types of sales orders and forecasting data.
Purchase Orders
Software supports purchase orders and provides the visibility needed to streamline the procure to pay process.
In Transit
Track products and raw materials shipped by suppliers, from origin to destination.
Receiving
Match the products received with the corresponding purchase orders and add them to inventory.
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Demand
Identify demand based on different types of sales orders and forecasting data.
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Purchase Orders
Software supports purchase orders and provides the visibility needed to streamline the procure to pay process.
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In Transit
Track products and raw materials shipped by suppliers, from origin to destination.
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Receiving
Match the products received with the corresponding purchase orders and add them to inventory.
Demand
Identify demand based on different types of sales orders and forecasting data.
Purchase Orders
Software supports purchase orders and provides the visibility needed to streamline the procure to pay process.
In Transit
Track products and raw materials shipped by suppliers, from origin to destination.
Receiving
Match the products received with the corresponding purchase orders and add them to inventory.
Sales & Marketing (25)
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Customer Master
Manages customer information including multiple ship-to and bill-to locations
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ATP
Available to promise provides information on future availability of products that are either planned for production or purchased but not received
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Order History
Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders
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Returns
Manage return merchandise authorizations (RMS) approval processes and match with the original invoices
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Credit Limits
Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold
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Pricing & Discounts
Manage various types of pricing and discounts associated with product categories and customer types
Customer Master
Manages customer information including multiple ship-to and bill-to locations.
ATP
Available to promise provides information on future availability of products that are either planned for production or purchased but not received.
Order History
Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders.
Returns
Manage return merchandise authorizations (RMS) approval processes and match with the original invoices.
Credit Limits
Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold.
Pricing & Discounts
Manage various types of pricing and discounts associated with product categories and customer types.
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Customer Master
Manages customer information including multiple ship-to and bill-to locations.
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ATP
Available to promise provides information on future availability of products that are either planned for production or purchased but not received.
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Order History
Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders.
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Returns
Manage return merchandise authorizations (RMS) approval processes and match with the original invoices.
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Credit Limits
Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold.
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Pricing & Discounts
Manage various types of pricing and discounts associated with product categories and customer types.
Customer Master
Manages customer information including multiple ship-to and bill-to locations.
ATP
Available to promise provides information on future availability of products that are either planned for production or purchased but not received.
Quote Management
Allows sales to create quotes and proposals which can be modified for each customer or project
Order History
Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders.
Returns
Manage return merchandise authorizations (RMS) approval processes and match with the original invoices.
Credit Limits
Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold.
Pricing & Discounts
Manage various types of pricing and discounts associated with product categories and customer types.
Manufacturing (23)
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MRP
Determine what raw materials are required for production, based on demand, production capacity, and inventory availability
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Formulas & Recipes
Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them
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MPS
Create and implement master production plans for multiple production lines and locations
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Shop Floor
Assign equipment and monitor shop floor activities during various production stages
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WIP
Track work in process (WIP) across multiple production lines and manufacturing locations
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Work Orders
Manage work orders for different types of activities such as production, rework, or maintenance
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Co-Products & By-Products
Track products manufactured along with a standard product (co-products) and secondary products (by-products)
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Batch Management
Production batches can be resized up and down to include new sales orders and to reprioritize production orders
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WIP
Track work in process (WIP) across multiple production lines and manufacturing locations.
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Work Orders
Manage work orders for different types of activities such as production, rework, or maintenance.
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MRP
Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.
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BOM
Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.
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MPS
Create and implement master production plans for multiple production lines and locations.
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Shop Floor
Assign equipment and monitor shop floor activities during various production stages.
MRP
Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.
BOM
Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.
MPS
Create and implement master production plans for multiple production lines and locations.
Shop Floor
Assign equipment and monitor shop floor activities during various production stages.
WIP
Track work in process (WIP) across multiple production lines and manufacturing locations.
Work Orders
Manage work orders for different types of activities such as production, rework, or maintenance.
Engineering
Implement engineering changes across all manufacturing activities and locations
Product Configuration
Support advanced product configuration features to adapt to specific customer needs
Concurrent Engineering
Integrate design, engineering, manufacturing, and other functions to reduce the time to market.
Quality Management (19)
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Inspections
Define and implement workflows for inspections, including rules for escalations and notifications
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Rework
Identify rejected products and decide either they can be repaired or discarded
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Waste
Track production waste such as scrap, as well as returns that cannot be repaired
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Defects
Monitor product defects, identify causes and provide corrective actions to improve quality
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Recalls
Define procedures to be implemented during recalls to limit their negative impact on the company and its customers
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Compliance
Ensure compliance with regulations and standards for production, storage, packaging, and transportation
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Customer Requirements
Manage customer specific quality standards and requirements
Inspections
Define and implement workflows for inspections, including rules for escalations and notifications.
Rework
Identify rejected products and decide either they can be repaired or discarded.
Waste
Track production waste such as scrap, as well as returns that cannot be repaired.
Defects
Monitor product defects, identify causes and provide corrective actions to improve quality.
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Inspections
Define and implement workflows for inspections, including rules for escalations and notifications.
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Rework
Identify rejected products and decide either they can be repaired or discarded.
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Waste
Track production waste such as scrap, as well as returns that cannot be repaired.
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Defects
Monitor product defects, identify causes and provide corrective actions to improve quality.
Inspections
Define and implement workflows for inspections, including rules for escalations and notifications.
Rework
Identify rejected products and decide either they can be repaired or discarded.
Waste
Track production waste such as scrap, as well as returns that cannot be repaired.
Defects
Monitor product defects, identify causes and provide corrective actions to improve quality.
Distribution (14)
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Picking & Packing
Define and implement optimal procedures to pick and pack products for shipping
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Custom Packing
Create packing options that are specific to one or more customers and can be modified for new clients
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Labelling
Create labels that are compliant with governmental standards and with customer requirements
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Shipping
Plan deliveries based on inventory availability, transportation costs, and order priority
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Tracking
Track shipments from warehouse to the destination, including drop shipments and multilocation shipping
Picking & Packing
Define and implement optimal procedures to pick and pack product for shipping.
Shipping
Plan deliveries based on inventory availability, transportation costs, and order priority.
Tracking
Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.
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Picking & Packing
Define and implement optimal procedures to pick and pack product for shipping.
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Shipping
Plan deliveries based on inventory availability, transportation costs, and order priority.
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Tracking
Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.
Pickinh & Packing
Define and implement optimal procedures to pick and pack product for shipping.
Shipping
Plan deliveries based on inventory availability, transportation costs, and order priority.
Tracking
Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.
HR (12)
Payroll
Payroll module or integration to an external payroll provider which automates the recording of payroll
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Workforce Management
Manage personnel availability and allocate human resources to production and inventory operations
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Time & Attendance
Track the time spent by employees performing various tasks related to production or inventory management
Payroll
Payroll module or integration to an external payroll provider which automates the recording of payroll.
Workforce Management
Manage personnel availability and allocate human resources to production and inventory operations.
Time & Attendance
Track the time spent by employees performing various tasks related to production or inventory management.
Payroll
Payroll module or integration to an external payroll provider which automates the recording of payroll.
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Workforce Management
Manage personnel availability and allocate human resources to production and inventory operations.
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Time & Attendance
Track the time spent by employees performing various tasks related to production or inventory management.
Payroll
Payroll module or integration to an external payroll provider which automates the recording of payroll.
Workforce Management
Manage personnel availability and allocate human resources to production and inventory operations.
Time & Attendence
Track the time spent by employees performing various tasks related to production or inventory management.
Discrete Manufacturing (6)
MRP
Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.
MPS
Create and implement master production plans for multiple production lines and locations.
Shop Floor
Assign equipment and monitor shop floor activities during various production stages.
WIP
Track work in process (WIP) across multiple production lines and manufacturing locations.
Work Orders
Manage work orders for different types of activities such as production, rework, or maintenance.
BOM
Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.
Process Manufacturing (3)
Formulas & Recipes
Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them
Co-Products & By-Products
Track products manufactured along with a standard product (co-products) and secondary products (by-products)
Batch Management
Production batches can be resized up and down to include new sales orders and to reprioritize production orders
ETO Manufacturing (3)
Engineering
Implement engineering changes across all manufacturing activities and locations
Product Configuration
Support advanced product configuration features to adapt to specific customer needs
Concurrent Engineering
Integrate design, engineering, manufacturing, and other functions to reduce the time to market.
Service (6)
Field Service
Manage field service activities related to the finished products delivered, such as installation and repairs
Warranty Management
Maintain information on warranties for the products delivered and for their components
Maintenance
Track maintenance operations for the products sold, such as calibration or preventive maintenance
Field Service
Manage field service activities related to the finished products delivered, such as installation and repairs
Warranty Management
Maintain information on warranties for the products delivered and for their components
Maintenance
Track maintenance operations for the products sold, such as calibration or preventive maintenance
Back Office (36)
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Allocation
Resources can be allocated and reallocated across multiple projects and portfolios.
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Asset Register
Create a list of all the assets owed by a company.
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Lean Management
Include lean project management features and best practices.
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Maintenance
Track maintenance operations for the products sold, such as calibration or preventive maintenance
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Organization Management
Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.
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Payroll
Payroll module or integration to an external payroll provider which automates the recording of payroll
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Portfolio Mix
Create the optimal mix of portfolios to achieve operational and financial goals.
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Purchase Orders
Software supports purchase orders and provides purchasing personnel and accounts payable with visibility needed to streamline the procure to pay process
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Requisition
Define requisition rules for various types of procurement.
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Shift Scheduling
Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.
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Sourcing
Identify and assess suppliers for different products and services.
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Status
Monitor the status of multiple types of assets.
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Time & Attendance Tracking
Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.
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Warranty Management
Maintain information on warranties for the products delivered and for their components
Inventory Management
Track and manage inventory levels to maintain proper supply
Support Ticket Management
Allow customers/users to submit support queries and service requests
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Client Management
Manage contact details and communication with clients
Workflow Management
Create, design and manage workflows for repetitive tasks
Time Off Management
Track and manage employee time-off, vacation, and sick leave requests
Training Management
Track employee/learner's progression through training programs
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Supply Chain Management
Manage the planning and execution of supply chain activities
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Document Management
Store, manage, and track all electronic documents in a centralized location
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Warehouse Management
Manage and track operations and inventory within warehouses
Enterprise Asset Management
Helps users manage the maintenance of assets; offers reporting to identify areas for improvement
Sales Management
Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Distribution Management
Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.
Marketing Management
Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
Resource Scheduling
Allocate and manage resources, such as employees, equipment, facilities, and other assets
Front Office (20)
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ATP
Available to promise provides information on future availability of products that are either planned for production or purchased but not received.
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Checkout Process
Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
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Configuration Rules
Rules ensure that users select only compatible options and that all required items are included
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Contact & Account Management
Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.
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Customer Portal
Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents
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Field Service Booking
Allows clients to book jobs through the desktop page or within the app.
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Field Service Dispatch
Notifies field service workers of their upcoming assignments.
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Product & Price List Management
Enter product/part numbers and manage the prices associated with them and allow users to use this information when creating quotes and sales orders.
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Product Catalog
Allows users to search, filter, sort and select items to be added to quote
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Promotions and Discounts
Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
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Quote & Order Management
Allows users to create a quote that contain information on products, prices and associated discounts, which can be converted to sales orders.
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Returns / Refunds
Functionality to allow users to process returns/refunds either via self service or contacting customer service.
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Storefront Design Tools
Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience
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Territory & Quota Management
Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.
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Tickets
Creates and assigns support tickets, scheduling them in a timely manner.
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Visual Configuration
Images can be displayed of options to enable users to visualize product options as it is being configured
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Task Management
Create, manage and track all task activities and progression
Customizable Fields
Customize data fields to support various needs and use cases
Purchase Order Management
Create, send, and track purchase orders and their statuses
Integration (11)
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Breadth of Partner Applications
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
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Data Import and Export Tools
Ability to input, modify and extract data from the application in bulk through a structured file.
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Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Productivity Tools
Tools to facilitate the production of information and promote efficiency
Real-Time Data
Receive data and information in real time
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Data Analysis Tools
Analyze survey results via statistical testing or crosstabs directly within the software
ERP
Provide integration with ERP systems
CAD & PLM
Provide integration with CAD and PLM software
Accounting
Provide integration with accounting solutions
Asset Accounting
Manage adding fixed assets to proposed budgets
Logistics (11)
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Centralized Inventory Database
Manage and track all inventory records across warehouses and retail locations through a single unified database.
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In Transit
Track products and raw materials shipped by suppliers, from origin to destination.
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Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
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Inventory Pricing and Costing
Ability to establish multiple price levels and choose between multiple costing methods such as Average, LIFO, FIFO and Specific Unit.
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Inventory Reporting
Customizable reporting allows insight into usage of inventory and services.
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Inventory Tracking / Ordering
Real time inventory tracking. Maintains accurate "On Hand" infomation by matching reserved inventory requested on purchase and sales orders.
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Picking Methods
Support multiple picking methods such as batch, wave, or zone picking.
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Picking Planning
Create schedules for picking activities based on inventory availability.
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Receiving
Match the products received with the corresponding purchase orders and add them to inventory.
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Shipping Options
Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.
Manufacturing Planning
Supports the effective planning of manufacturing production based on materials, labor, and machinery.
Platform (11)
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Customization
Allows administrators to customize to accommodate their unique process. Includes ability to create custom objects, fields, rules, calculations, and views.
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Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
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Output Document Generation
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
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Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
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User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
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Workflow Capability
Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
Mobile Access
Access software remotely via mobile devices
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Integration
Delivers APIs and standard integrations with other software systems.
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Security & Privacy
Complies with security and privacy regulations and standards.
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Mobile Access
Allows users to access the software using mobile devices.
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Flexibility
Facilitates software configuration without the need for technical experise.
Production (12)
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BOM
Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.
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Defects
Monitor product defects, identify causes and provide corrective actions to improve quality.
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Identify Demand
Calculate demand by consolidating data from multiple sources.
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Inspections
Define and implement workflows for inspections, including rules for escalations and notifications.
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Manage Resources
Track resource availability for raw materials and production capacity.
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MPS
Create and implement master production plans for multiple production lines and locations.
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MRP
Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.
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Production Plans
Generate production plans based on demand and resource availability.
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Rework
Identify rejected products and decide either they can be repaired or discarded.
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Shop Floor
Assign equipment and monitor shop floor activities during various production stages.
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Waste
Track production waste such as scrap, as well as returns that cannot be repaired.
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WIP
Track work in process (WIP) across multiple production lines and manufacturing locations.
Reporting & Analytics (4)
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Custom Reporting
Reports created by the user to cater to specific requirements. If you can build it in Excel, you can build it in the custom report writer
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Dashboards
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance
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Integration
Provide integration with analytics and business intelligence software, or specialized products such as Corporate performance management solutions.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Asset Definition (4)
Asset Register
Create a list of all the assets owed by a company.
Relationships
Define relationships between various types of assets.
Costs
Identify the value of each asset and keep it up to date.
Types
Define and manage linear assets, facilities, and fixed assets
Asset Tracking (5)
Location
Track asset locations using GIS and GPS technology.
Status
Monitor the status of multiple types of assets.
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History
Maintain a history of adjustments made to assets.
Multi-Location
Manage and support multiple locations
KPI Monitoring
Tracking the status of previously identified performance measurements
Inventory (3)
Locations
Track inventory of assets accross multiple locations.
Spare Parts
Manage the inventory of spare parts needed for maintenance.
Valuation
Calculate the value of the inventory of assets and spare parts.
Depreciation (4)
Methods
Support multiple depreciation methods such as straight-line and annuity.
Asset Value
Calculate the value of assets at each stage of their lifecycle.
Taxes
Manage tax deductions and capital allowances for fixed assets.
Decomissioning
Track the costs of retiring assets when they become obsolete.
Maintenance (6)
Inspections
Plan inspections to monitor the status or equipment and fixed assets.
Planning
Schedule maintenance activities based on asset type, usage, and warranties.
Predictive
Provide features for predictice maintenance operations.
Corrective
Allows users to perform corrective maintenance activities.
Unplanned
Ability to manage unplanned maintenance tasks.
Optimization
Identify opportunities to optimize asset use and maintenance operations.
Field Service (13)
Planning
Assign human and material resources to maintance tasks.
Tracking
Monitor field activities such as installation, maintenance, or callibration.
Client Communications
Allows field workers and their supervisors to communicate with customers.
Asset Tracking
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Status Tracking
Track the status over time for a request, process, asset, or transaction
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Asset Planning
Manage, prioritize and plan for capital expenses
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Activity Tracking
Track and document all activities across devices, networks, and other systems
Warranty Tracking
Track the duration and expiration of warranty as well as any obligations under that warranty
Equipment Tracking
Track the location of specific equipment at all times
Monitoring (3)
Use
Monitor asset use across multiple locations and keep history.
Reliability
Track asset reliability data such as downtime or idle time.
Risk
Identify various types of risks such as non-compliance or safety violations.
Contract & Warranty (3)
Contracts
Define and manage maintenance contracts for various types of assets.
Warranties
Manage warranties, related maintenance operations, and costs.
SLAs
Comply with the service level agreements (SLAs) included in contracts.
Analytics (3)
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Performance
Analyze performance for individual assets, by category or location.
Budgeting/Forecasting
Create budgets based on historical data and future projections
Logistics and Operations (10)
Communication and Collaboration
Enables and/or facilitates communication on the jobsite and between the field and office admin.
Predictive Analytics
Captures and analyzes historical performance to enable the forecasting of materials and inventory needs in addition to identifying any gaps in the construction site supply chain.
Software Systems Integration
Enables the integration of the construction ERP with other construction software solutions to ensure seamless data flow and exchange.
Financial Management
Enables the controlling of costs on construction projects; unifies and centralizes the management of construction accounting, payroll, and service operations.
Contractor Management
Improves the efficiency and management of general and subcontractors and field service companies.
Project Management
Monitors task assignment and the progress of construction projects to ensure the project's timely completion.
Document Digitization
Captures all business content electronically to reduce and/or eliminate manual, process-based inefficiencies.
Supply Chain Management
Monitors and tracks the procurement and utilization of construction equipment and resources.
Business Intelligence
Captures and analyzes current performance to enable the evaluation of project and firm performance.
Workforce Management
Assigns tasks, enables the scheduling of crew and resources, and manages and/or monitors progress on projects and jobsites.
Nonconformance (19)
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Conformance Records
Allows users to create, track and maintain accurate, auditable conformance records.
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CAPA
Allows users to assign tasks for corrective and preventive actions (CAPA) to employees in nonconformance
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Change Management
Allows users to submit change requests and control plan revisions at any point in the production process and track all revisions.
Task Management
Create, manage and track all task activities and progression
Policy Management
Create, manage, and track policies and procedures within an organization
Document Management
Store, manage, and track all electronic documents in a centralized location
Incident Management
Manage and track all disruptions and incidents
Equipment Management
Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Workflow Management
Create, design and manage workflows for repetitive tasks
Risk Management
Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
Communications Management
Record and track all relevant internal and external communications
Training Management
Track employee/learner's progression through training programs
Maintenance Management
Manage, maintain and track the performance of assets and equipment
Complaint Management
Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
ISO Standards Management
Track and monitor processes/products to ensure they meet international standards developed by the ISO
Calibration Management
Schedule the calibration of instrumentation and maintenance requirements
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Quality system (7)
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Document Control
Allow users to centralize and archive documents for quality management
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Collaboration
Allows users to collaborate in real time with editing and commenting capabilities to minimize miscommunication
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Analytics and Reports
Allows users to collects both vendor- and customer-facing data relevant to the product development lifecycle, and generates performance and health reports
Supplier Quality Control
Qualify, select, and monitor supply chain partners
Statistical Process Control
Statistical methods to assist with and maintain quality control of processes
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Quality Control
Ensure that quality requirements and standards are met across production processes
Risk Management (3)
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Assessments
Allows users to determine potential risks that may impact employees or the environment
Operational Risk
Allows users to estimate the impact of EHS risks on the operations of the company
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Supplier Evaluation
Allows users to evaluate suppliers using safety and environmental criteria
Inspection Management (3)
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Templates
Allows users to choose from templates for multiple types of inspections such as safety or quality
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Workflows
Provides users with workflows to assign tasks for audit and inspections
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Corrective Actions
Allows users to identify corrective actions to address incidents and accidents
Compliance (3)
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Standards & Regulations
Provides users with regulations to follow under the Occupational Safety and Health Act (OSHA)
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Permits
Allows users to track permits required for environmental and safety compliance
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Certifications
Allows users to manage certifications to comply with regulations and standards
Services (4)
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Implementation
Assists customes through all the phases of the implementation process.
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Training & Learning
Provides software users with training courses and learning content.
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Customer Support
Delivers customer and technical support, directly or trough partners.
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Professional Services
The vendor provides consulting services such as business process reengineering.
Generative AI (12)
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Image-to-Text
Converts images into a textual description, identifying key elements.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Mixed Mode ERP (3)
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Process ERP (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Field Service Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - ERP Systems (1)
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise Asset Management (EAM) (2)
Cross-system Integration
Works across multiple software systems or databases
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - ETO ERP (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Discrete ERP (3)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Financial Management - Government ERP (3)
Budget Planning & Allocation
Captures requirements for allocating and monitoring budgets across departments.
Grants & Fund Management
Defines how external funds, grants, and donor programs are tracked.
AI-Driven Fraud Detection
Captures requirements for AI-based risk scoring and fraud monitoring.
Procurement - Government ERP (3)
eProcurement Workflow Automation
Maps out requisition-to-payment processes.
Vendor Performance Scoring
Defines KPIs for vendor scoring and risk assessment.
AI-Powered Tender Analysis
Requirements for using AI to evaluate bids and detect anomalies.
Human Resources - Government ERP (2)
Workforce Planning
Helps plan recruitment, staffing, and training.
Payroll & Compliance
Defines payroll logic and compliance needs.
Citizen Services - Government ERP (19)
Case Management
Captures how cases are logged, escalated, and resolved.
Public Service Portals
Defines requirements for public digital-first experiences.
AI-Chatbot for Citizen Support
Captures needs for automated citizen communication.
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Inventory Management
Track and manage inventory levels to maintain proper supply
Task Management
Create, manage and track all task activities and progression
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Email Management
Manage, store and organize emails within the system or via third-party apps
Records Management
Ability to record, store, update, and retrieve information
Contract/License Management
Track, store, and access client contracts or licenses
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Fixed Asset Management
Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
Document Management
Store, manage, and track all electronic documents in a centralized location
Asset Management - Government ERP (3)
Asset Tracking
Defines lifecycle tracking for public assets.
Maintenance Scheduling
Helps implement preventive asset management.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Compliance & Audit - Government ERP (2)
Internal Audit Trail
Requirements for tracking user activity.
Regulatory Reporting
Captures compliance rules and reporting formats.
Data & Analytics - Government ERP (2)
Performance Dashboards
Defines analytical reporting and dashboard needs.
Open Data Export
Requirements for public-facing transparency datasets.
AI Capabilities - Government ERP (5)
AI Predictive Insights
AI-powered forecasting for data-driven governance.
AI-Based Risk Scoring
AI tool that analyzes risk based on user activity and patterns.
AI Predictive Maintenance
AI tool for forecasting equipment maintenance.
AI-Based Talent Matching
AI feature to analyze resumes, skills, and match them to positions.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Additional Functionality (233)
Data Import/Export
Import and export data to and from software applications
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Quotes/Estimates
Generate quotes or estimates for customers
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customizable Branding
Add customized logos and colors to align with company branding
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Integrated Business Operations
Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)
Multi-Location
Manage and support multiple locations
Bills of Material
Material list of manufacturing parts and associated costs
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Customizable Reports
Alter the layout and content of reports
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Business Intelligence
Technological processes and strategies used for collecting, managing, and analyzing organizational data
Workflow Management
Create, design and manage workflows for repetitive tasks
Task Scheduling
Track and manage the scheduling of tasks
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Preventive Maintenance
Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Predictive Maintenance
Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
Facility Management
Manage the maintenance of building facilities
Historical Reporting
Information, data and reports that are being tracked over time
Equipment Management
Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
IT Asset Management
Managing inventories and tracking changes to hardware and software configurations
Mobile Access
Access software remotely via mobile devices
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Software License Management
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Purchase Order Management
Create, send, and track purchase orders and their statuses
Document Management
Store, manage, and track all electronic documents in a centralized location
Asset Categorization
Organize assets into folders and subfolders or tag assets based on a custom file hierarchy
Maintenance Management
Manage, maintain and track the performance of assets and equipment
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
IoT Device Management
Organize, monitor, and remotely manage IoT devices
Energy Management
Track energy consumption and/or manage energy-saving measures.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Fixed Asset Management
Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
Parts Management
Track parts inventory levels and manage re-stocking
Utilization Reporting
Track the frequency of asset usage
Inventory Management
Track and manage inventory levels to maintain proper supply
Real-Time Data
Receive data and information in real time
Data Import/Export
Import and export data to and from software applications
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Depreciation Management
Track and manage the decline in value of assets and plan for improvements
Contract/License Management
Track, store, and access client contracts or licenses
Task Management
Create, manage and track all task activities and progression
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Customizable Reports
Alter the layout and content of reports
Disposal Management
Plan when and how to dispose of outdated or decommissioned assets
Customizable Fields
Customize data fields to support various needs and use cases
Barcoding/RFID
Identify and track items using barcode tags or RFID (radio-frequency identification) tags
Equipment Maintenance
Manage procedures that ensure organizational equipment remains in working condition
Taxation & Assessment
Determining value of properties/purchases to calculate tax
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Permit Issuance
Issuance of valid permits to initiate projects or tasks
Code Enforcement
Ensure all properties are adhering to government and legal codes
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Real-Time Updates
Receive system updates as soon as any changes are made
Data Visualization
Graphical representation of data
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Utility Billing
Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more
Customizable Fields
Customize data fields to support various needs and use cases
Customizable Forms
Customize contracts and forms to collect specific information
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Budgeting/Forecasting
Create budgets based on historical data and future projections
For Government
Intended to be used by governmental agencies
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
General Ledger
Centralized accounting record which tracks all financial transactions
API
Application programming interface that allows for integration with other systems/databases
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Checklists
An itemized to do list that can be edited as tasks are completed
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Parts Management
Track parts inventory levels and manage re-stocking
Service History
Track work performed and resources used for past customers, sites, or assets
Residential Properties
For residential properties
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Customizable Forms
Customize contracts and forms to collect specific information
Purchase Order Management
Create, send, and track purchase orders and their statuses
Mobile Access
Access software remotely via mobile devices
Dispatch Management
Manage sending personnel and resources to a site as needed
Task Scheduling
Track and manage the scheduling of tasks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Asset Tracking
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Technician Management
Oversee technicians and track their assigned work orders
Status Tracking
Track the status over time for a request, process, asset, or transaction
API
Application programming interface that allows for integration with other systems/databases
Document Management
Store, manage, and track all electronic documents in a centralized location
Job Management
Manage and track all job information and associated tasks
Preventive Maintenance
Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Reporting
Active reporting of data and metrics
Commercial Properties
Designed to serve commercial properties
Real-Time Data
Receive data and information in real time
Historical Reporting
Information, data and reports that are being tracked over time
Contract/License Management
Track, store, and access client contracts or licenses
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Facility Scheduling
Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
Workflow Management
Create, design and manage workflows for repetitive tasks
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Inventory Management
Track and manage inventory levels to maintain proper supply
Predictive Maintenance
Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
Routing
Plan daily routes to optimize employee scheduling and provide directions
Forms Management
Store, manage and track all forms in a centralized location
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Documentation Management
Manage product specific documents in a categorized order
File Storage
Store and access documents, forms, and photos in one centralized place
Electronic Signature
Digitally sign online documents
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Personalization and Recommendation
Generative AI models can create personalized recommendations for users based on their preferences and behavior.
Resource Allocation
Assign available resources to various projects and tasks
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Quotes/Estimates
Generate quotes or estimates for customers
Scheduling
Plan availability and assign specific time slots for tasks and resources
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Online Time Clock
Track/log the amount of time employees worked per job using a timer
Workforce Management
A set of processes to optimize the productivity of its employees
Activity Tracking
Track and document all activities across devices, networks, and other systems
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Productivity Analysis
Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee
Prioritization
Arrange tasks based on the level of priority or urgency
Customizable Branding
Add customized logos and colors to align with company branding
Price and Cost Calculations
Calculate rule-based prices for a product/service
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Equipment Tracking
Track the location of specific equipment at all times
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Secure Data Storage
Securely stores data to prevent data loss or breaches
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Real-Time Updates
Receive system updates as soon as any changes are made
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Chat/Messaging
Communicate using direct chat or messages within the system
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Electronic Payments
Electronically collect payments for goods or services
Customer History
Access previous interactions or concerns to maintain customer relationships
Inventory Control
Monitor product stock levels
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Driver ETA
Generate estimated arrival times for drivers to keep back office or customers informed
Job Tracking
Track and visualize the status of an ongoing job and the time spent on tasks or projects
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Customer Management
Store and organize information about customers and previous interactions
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Work Order Creation
Create a new work order
Equipment Maintenance
Manage procedures that ensure organizational equipment remains in working condition
Data Import/Export
Import and export data to and from software applications
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Recurring Appointments
Schedule repeating appointments based on a duration of time
Contractor Management
Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Defect Tracking
Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
Electronic Signature
Digitally sign online documents
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Import/Export
Import and export data to and from software applications
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Nonconformance Tracking
Identify issues and deviations from specifications
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Data
Receive data and information in real time
API
Application programming interface that allows for integration with other systems/databases
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Labor Cost Reporting
Report on the allocation and distribution of labor costs across projects
Service History
Track work performed and resources used for past customers, sites, or assets
Task Management
Create, manage and track all task activities and progression
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Reports
Alter the layout and content of reports
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Inventory Management
Track and manage inventory levels to maintain proper supply
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Logbook Tracking
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Equipment Maintenance
Manage procedures that ensure organizational equipment remains in working condition
Assignment Management
Assign issues and tasks based on availability or required skills
Document Management
Store, manage, and track all electronic documents in a centralized location
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Manuals
Workflow Management
Create, design and manage workflows for repetitive tasks
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Components Tracking
Customizable Fields
Customize data fields to support various needs and use cases
Repair Tracking
Allows service businesses to track ongoing repairs
Purchase Order Management
Create, send, and track purchase orders and their statuses
Multi-Location
Manage and support multiple locations
For Airlines
Created for use in the aviation and air transportation industry
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Historical Reporting
Information, data and reports that are being tracked over time
Status Tracking
Track the status over time for a request, process, asset, or transaction
Real-Time Data
Receive data and information in real time
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Technology Glossary Features
View definitions of the features and discover new technology terms.
Inventory pricing helps businesses estimate the value of their products or services. Learn more about inventory costs and inventory pricing methods.
An audit trail is a chronological record of who did what, when, and where in a system or process. Learn its types, components, benefits, and best practices
A product catalog is online or offline marketing material for all the products an enterprise has or wants to sell to customers designed to display relevant product details that help buyers make informed purchase decisions.


