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Compare Constant Contact and iContact 
Featured Products
At a Glance
Market Segments
Small-Business (70.5% of reviews)
Small-Business (63.7% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Free
Constant Contact
Star Rating
(7,257)4.1 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansiContact
Star Rating
(1,243)4.1 out of 5
Market Segments
Small-Business (63.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in user experience, with many praising its user-friendly interface that simplifies reaching out to clients. Users appreciate the organized layout, which makes it easier to manage communications effectively.
- Users say that iContact offers impressive automation features that are described as a game changer for email marketing. Reviewers highlight how these tools help streamline campaigns and ensure messages reach the right audience at the right time.
- According to verified reviews, Constant Contact has a significant edge in overall satisfaction, reflected in its high G2 Score. Users frequently mention the ease of setting up templates and tracking emails, which enhances their marketing efforts.
- Reviewers mention that while both platforms are easy to use, iContact stands out for its drag-and-drop functionality, making it accessible even for non-technical users. This feature allows for quick creation and management of email campaigns.
- Users highlight that Constant Contact's ability to create client lists is a valuable feature, enabling personalized communication that makes clients feel special. This capability is often noted as a key factor in maintaining strong client relationships.
- G2 reviewers note that while iContact has a smaller user base, it still receives positive feedback for its quality of support, with users appreciating the assistance they receive when navigating the platform. In contrast, Constant Contact's support is seen as slightly less favorable, though still adequate.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
iContact
iContact Free
Free
Visit iContact.com to create your free account.
- Up to 250 Contacts
- Up to 5,000 Sends per month
- Drag & Drop Email Designer
Free Trial
Constant Contact
Free Trial is available
iContact
No trial information availableRatings
Meets Requirements
8.4
6,269
8.4
1,066
Ease of Use
8.5
6,307
8.3
1,071
Ease of Setup
8.6
3,477
8.4
477
Ease of Admin
8.6
3,022
8.5
483
Quality of Support
8.3
5,134
8.7
1,009
Has the product been a good partner in doing business?
8.6
2,897
8.8
474
Product Direction (% positive)
7.1
6,168
7.5
1,040
Features by Category
Email Marketing
8.6
4911
|
Verified
8.5
714
|
Verified
8.5
5018
|
Verified
8.4
737
|
Verified
8.9
4732
|
Verified
8.9
687
|
Verified
8.3
4985
|
Verified
8.3
726
|
Verified
8.9
4976
|
Verified
8.8
741
|
Verified
8.5
4844
|
Verified
8.5
712
|
Verified
8.3
3932
|
Verified
8.3
523
|
Verified
8.4
1778
|
Verified
8.8
107
|
Verified
7.9
1608
|
Verified
8.9
94
|
Verified
Reporting & Analytics
7.9
2384
|
Verified
8.1
412
|
Verified
8.4
4570
|
Verified
8.5
657
|
Verified
Generative AI
7.1
520
9.2
19
7.0
519
9.4
18
Agentic AI - Email Marketing
6.5
369
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
363
Not enough data
6.7
362
Not enough data
Integration
8.2
2731
|
Verified
8.5
267
|
Verified
7.5
1958
|
Verified
7.9
161
|
Verified
7.5
1936
|
Verified
7.9
144
|
Verified
7.3
1371
|
Verified
8.6
37
|
Verified
7.8
1526
|
Verified
8.2
44
|
Verified
7.2
1290
|
Verified
8.7
33
|
Verified
Diagnosis
7.9
767
Not enough data
8.1
761
Not enough data
8.5
941
Not enough data
8.4
850
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1071
Not enough data
Feature Not Available
Not enough data
8.5
919
Not enough data
Reporting
8.8
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
829
Not enough data
Agentic AI - Email Deliverability
6.4
117
Not enough data
6.2
116
Not enough data
6.3
113
Not enough data
6.5
114
Not enough data
6.4
114
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Templates
8.1
1055
|
Verified
Not enough data
7.2
916
|
Verified
Not enough data
7.9
969
|
Verified
Not enough data
8.3
592
Not enough data
Edit
8.2
949
|
Verified
Not enough data
8.4
1037
|
Verified
Not enough data
7.9
838
|
Verified
Not enough data
Logistics
8.6
1021
|
Verified
Not enough data
7.7
878
|
Verified
Not enough data
7.9
810
|
Verified
Not enough data
8.8
597
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
596
Not enough data
8.1
622
Not enough data
7.9
558
Not enough data
8.7
756
Not enough data
8.9
769
Not enough data
Attendee Engagement
8.0
617
Not enough data
7.8
549
Not enough data
7.9
558
Not enough data
Registration
8.1
613
Not enough data
8.1
601
Not enough data
7.7
489
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.6
109
Not enough data
Text Messaging
8.6
75
Not enough data
7.8
64
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
67
Not enough data
8.1
67
Not enough data
8.5
74
Not enough data
7.8
64
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
66
Not enough data
6.7
62
Not enough data
7.2
62
Not enough data
7.4
63
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Content & Collaboration
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
200
Not enough data
8.8(won by default)
202
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
195
Not enough data
8.1(won by default)
183
Not enough data
8.8(won by default)
185
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
301
Not enough data
Campaign Management
9.0
307
Not enough data
8.9
290
Not enough data
8.9
287
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
255
Not enough data
9.0
241
Not enough data
8.4
223
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
222
Not enough data
8.5
224
Not enough data
Platform
8.2
231
Not enough data
8.5
265
Not enough data
8.7
274
Not enough data
9.0
303
Not enough data
8.5
243
Not enough data
8.6
296
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Not enough data
Survey Management
8.3
264
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
252
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and iContact are categorized as Email Marketing
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Social Media Management, and Survey
iContact has no unique categories
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iContact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.1%
Marketing and Advertising
10.8%
Information Technology and Services
4.7%
Non-Profit Organization Management
4.6%
Financial Services
3.8%
Real Estate
3.6%
Other
72.4%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
how can i contact to support ?
2 Comments
PC
1-877-968-3996
support@icontact.com
Live Chat on their websiteRead more
How much does iContact cost?
2 Comments
JC
My office pays $420 yearly to send unlimited emails, but with a database of only 2500 emails max.Read more
What is email marketing?
1 Comment
SL
Out of all the marketing channels, email is the most responsive and cheapest way to reach your clients and prospects.Read more
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