It has highly reduced the time which the support teams used to take to resolve an issue in production. Accurate application monitoring and server health checks make it my favorite.
What do you dislike?
The price I would say in addition to integration. It's kinda cumbersome when I try to integrate this with cloud providers other than Oracle and needs technical expertise.
Recommendations to others considering the product
Have a technical know-how of your application topology in order to generate the best results for this product. As I mentioned, it is kind of difficult to set it up initially, but once it integrates with your applications and infrastructure, it performs better than other similar products out in the market.
What business problems are you solving with the product? What benefits have you realized?
I use it to monitor my applications, my server, and my network infrastructure. It is working as intended and has highly reduced the time to troubleshoot production issues.
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