# HYPR Reviews
**Vendor:** HYPR  
**Category:** [Risk-Based Authentication Software](https://www.g2.com/categories/risk-based-authentication-rba)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 23
## About HYPR
HYPR, the leader in passwordless identity assurance, delivers the industry&#39;s most comprehensive end-to-end identity security for your workforce and customers. By unifying phishing-resistant passwordless authentication, adaptive risk mitigation, and automated identity verification, HYPR ensures secure and seamless user experiences for everyone. Trusted by organizations worldwide, including two of the four largest US banks, leading manufacturers, and critical infrastructure companies, HYPR secures some of the most complex and demanding environments globally, showcasing our commitment to innovation and security excellence.



## HYPR Pros & Cons
**What users like:**

- Users commend the **dependable and knowledgeable customer support** of HYPR, enhancing implementation and configuration processes significantly. (8 reviews)
- Users value the **ease of use** of HYPR, enjoying a seamless and quick login experience. (8 reviews)
- Users value the **reliability** of HYPR, experiencing consistent performance and excellent support throughout their usage. (6 reviews)
- Users value the **flawless security** and user-friendly biometric authentication provided by HYPR, praising its effectiveness and support. (5 reviews)
- Users rave about the **exceptional customer experience** with HYPR, highlighting ease of use and satisfaction. (4 reviews)
- Users enjoy the **easy access** of HYPR, seamlessly logging in with fingerprints and eliminating the need for passcodes. (4 reviews)
- Users value the **seamless integrations** of HYPR with tools like Okta, enhancing their MFA experience effortlessly. (4 reviews)
- Passwordless Authentication (4 reviews)
- Biometric Authentication (3 reviews)
- Easy Integrations (3 reviews)

**What users dislike:**

- Users find the **limited access** of HYPR frustrating, as it restricts functionality on certain devices and applications. (3 reviews)
- Users face significant **login issues** with HYPR, including cumbersome setups and challenges with second-device authentication. (3 reviews)
- Users often face **system errors** during setup, including connectivity issues and unclear error messaging that disrupts usability. (3 reviews)
- Users find the **setup process cumbersome** and time-consuming, especially when reconfiguring lost devices. (2 reviews)
- Users often face **connectivity issues** that complicate setup and result in time-consuming processes to restore functionality. (2 reviews)
- Limited Compatibility (2 reviews)
- Slow Processes (2 reviews)
- Access Restrictions (1 reviews)
- App Instability (1 reviews)
- Users express concerns about the **complexity of setup** , particularly with account configuration and lost device processes. (1 reviews)

## HYPR Reviews
  ### 1. Efficient Biometric Auth, Needs Better Logging

**Rating:** 3.5/5.0 stars

**Reviewed by:** James H. | Support Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about HYPR?**

I use HYPR for biometric authentication, and I like that it allows us to support device-based biometric logins without the need to develop and update our own intensive system. It's overall easy to manage, and the device-based biometrics work well from what I've experienced. We have a custom portal that links into the HYPR API, which provides easy management access to our internal staff. I believe that the initial setup is straightforward after creating a new image for our specific setup requirements but I would say the ease of setup depends on what systems you are integrating it with specificaly.

**What do you dislike about HYPR?**

The logging against the platform, specifically error logging, could be improved. In our deployment, we see a huge amount of error messages often, most of which do not actually require any intervention. It's not possible to stop them at a log level either from some of these specific errors which can make it difficult to sort through the logs when required.

**What problems is HYPR solving and how is that benefiting you?**

HYPR allows us to support device-based biometric logins without developing our own system, saving time and effort. It's easy to manage, and the device-based biometrics work well.

  ### 2. Meaningful Engineering Challenges with HYPR’s Passwordless Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amit K. | Associate Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about HYPR?**

What I like most about HYPR is how technical depth and practical execution go hand in hand. The focus on passwordless authentication and strong security fundamentals is genuinely interesting to work on, and the engineering challenges feel meaningful rather than just theoretical.

**What do you dislike about HYPR?**

At times, the pace can feel fast, and things may change quickly as the product evolves. Occasionally that can make it harder to keep everything fully aligned, but it’s understandable in a growing.

**What problems is HYPR solving and how is that benefiting you?**

HYPR is solving real problems around password fatigue, security risks, and poor user experience by enabling strong, passwordless authentication. That benefits me by letting me work on solutions that are both technically solid and clearly valuable to customers

  ### 3. Easy for End Users and Admins, But the JSON Installer Can Be Finicky

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about HYPR?**

It is easy to use for the End User, and relatively easy to administer.

**What do you dislike about HYPR?**

The installer can sometimes be a bit finicky with the JSON that goes along side it.

**What problems is HYPR solving and how is that benefiting you?**

HYPR allows our users to sign into their workstations without remembering passwords.

  ### 4. Easy FIDO Authentication Connection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Max L. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about HYPR?**

Ease of connecting for FIDO authentication

**What do you dislike about HYPR?**

Length of time needed to engage an engineer to troubleshoot

**What problems is HYPR solving and how is that benefiting you?**

Biometric authentication

  ### 5. Effortless Security and Compliance Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about HYPR?**

HYPR enables us to meet both regulatory and insurance requirements, providing continuous security for all our business operations around the clock, every day of the year. I hardly ever need to reach out to support because the platform is so reliable, and since we began using it, we've never experienced a service outage.

**What do you dislike about HYPR?**

Everyone always complains about the length of their security timeout being too short, but this isn't HYPR's fault, they're  simply the face for our workforce.

**What problems is HYPR solving and how is that benefiting you?**

HYPR serves as our MFA provider for access to workstations, securing all downstream activity. It reduces the need to manage password resets, and provides robust solutions for anything that might impact a user's ability to access a workstation.

  ### 6. My client loves it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Casey O. | Sr. Network Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about HYPR?**

As a consultant I've only implemented Hypr in one environment but I can honestly say that the admin of the network reports his users absolutely love it. And if the users love it then that tells the true story.

**What do you dislike about HYPR?**

Slow to implement full scale integration. Relies on Windows PKI so implementation in a windows network can be encompassing. Better call a consultant. :)

**What problems is HYPR solving and how is that benefiting you?**

Users hate passwords. Really hate and this takes care of them.

  ### 7. Seamless Login Experience with HYPR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about HYPR?**

HYPR has made the login experience seamless for my team. It was quick and easy to set up for our Okta users, and I appreciate that we can configure it to allow users to log in once at the workstation level, then seamlessly access our SSO without needing additional authentication. The support for Linux and various other setups has been a big plus, as it accommodates some of our unique environment needs.

**What do you dislike about HYPR?**

One area that could be improved is the error messaging. Occasionally, users encounter generic timeout messages, which can be unclear on the root cause. We’ve raised this with HYPR’s support, and they have been responsive, actively working to enhance error transparency over time.

**What problems is HYPR solving and how is that benefiting you?**

HYPR is helping our company solve the challenge of enforcing passwordless auth across our environment. Now, users no longer need to remember passwords or waste time calling the help desk for password resets. The user login process is streamlined and integrates easily with our SSO.

  ### 8. Robust user-friendly secure biometric authentication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Iain M. | Sr Network & Communications Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about HYPR?**

Hypr offers a modern robust user-friendly secure method for biometric authentication.  It's setting the trend for other companies to try and emulate while being a pioneer and leading the pack.  The best part of Hypr is that it does exactly what it's supposed to.  We've been using Hypr on our network for around 3 years now and have never looked back.  It offers security and ease of use for our end users.  We have access to metrics such as, frequency of use and other aspects which give us full transparency into the app.  When we've had to reach out to customer support the response has been excellent, and efficient.  We've had very little issues but on the odd ocassion we've reached out and found a resolution right away - great product, and team!

**What do you dislike about HYPR?**

I can genuinely say that there isn't anything i dislike about Hypr. It works well for our users and we've got no dislikes. The product integrates well with our network and users love the product.  10/10.

**What problems is HYPR solving and how is that benefiting you?**

We use hypr for passwordless authentication on our network.  It offers security but also allows us to move our users into the future so we don't have to remember cumbersome, hackable passwords.
We looked at other products when reviewing Hypr and can safely say we made the correct decision.  It's easy to use, set up and integrate with our network.
Security is paramount and Hypr allowed us to complete our cyber security assement bringing down our premium and securing our users in the process.

  ### 9. A good working product with unbelievable great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jörg S. | CISO, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about HYPR?**

Hypr is working good. I like the additional step of Security. The Support is doing an unbelievable great Jobs. Starting from the implementation to configuring, changing the firewall and even misconfiguration on our site. So, we don't use the full possibility of Hypr, but the things we use are a daily gamechanger.

**What do you dislike about HYPR?**

I would like to have a possibility to login via RDP through the VPN tunnel from a non-domain computer with an account which I can't manage. That's not possible - right now.

**What problems is HYPR solving and how is that benefiting you?**

Bringing more Security, especially in Firewall and VPN connections

  ### 10. Seamless and quick authenticator

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2024

**What do you like best about HYPR?**

You just don't need to keep typing your 2FA, best passworless solution for multi factor authentication. Integration is seamless, just scan the QR and you are ready to use your configured apps on Okta without any hassle of repeating or remembering your passcode.

**What do you dislike about HYPR?**

The setup process at times is really tricky and takes too long. Manual method is also something which misses at times in getting account to configure. Most problematic issue is if device gets lost which has been configured, on your new device you need to follow the entire process of setup again. You cannot use email and password to resetup again

**What problems is HYPR solving and how is that benefiting you?**

Hypr has been a charm in terms of accessing any application using 2FA can be integrated and logged in like in no time. Workday being the primary app just logs in second no hassle to tangle between apps to authenticate and then login.

  ### 11. HYPR in a league of it's own

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane C. | Cybersecurity Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about HYPR?**

HYPR is easy to manage. My end users love using HYPR to login to their computers.

**What do you dislike about HYPR?**

sometimes the app seems to loose connectivity to the computer and we have to delete the pairing. Once we pair the phone again, everything works as it should. It's very rare but it does happen on occasion.

**What problems is HYPR solving and how is that benefiting you?**

HYPR allows me to lock down my computers to only use secure logins by HYPR. This assures me when we audit our network, that a active login is actually the person who owns the account.

  ### 12. I always receive the passwordless push right away to complete my authentication.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about HYPR?**

The two factor authentication using HYPER works flawless.

**What do you dislike about HYPR?**

So far everything works well for me using HYPER

**What problems is HYPR solving and how is that benefiting you?**

It is the easy way ever to authenticate to my applications.

  ### 13. Just works. Passwordless access to Windows PC and Entra AD.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about HYPR?**

Passwordless access to Windows PC domain joined.

**What do you dislike about HYPR?**

Currently doesn't support domain joined PC automatic sign on for Edge & OneDrive. Issue with getting PRT token using federated domain, so users have to manually sign into Edge/OneDrive.

**What problems is HYPR solving and how is that benefiting you?**

We have to have MFA for our Windows PC for compliance purposes. HYPR solves this requirement.

  ### 14. Phenomenal user experience and dedicated customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about HYPR?**

The multifactor solution for iPhone and Android is bar none for corporate environments. Users have one app for all their MFA. Integrates with all of our tools using SAML. We deployed HYPR Authenticate.

**What do you dislike about HYPR?**

From the support perspective it's clear that complex enterprise environments aren't something that the team has familiarity with. There was a hump in getting that knowledge communicated but the team was receptive and worked diligently to comprehend the scope and our use cases.

**What problems is HYPR solving and how is that benefiting you?**

Ease of multifactor authentication.

  ### 15. Great company great team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about HYPR?**

Dependable and knowledgeable people right on time great dupport

**What do you dislike about HYPR?**

I hoped they grew faster.  They deserve to be much bigger company

**What problems is HYPR solving and how is that benefiting you?**

Remove password from consumer flow

  ### 16. Seamless deployment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about HYPR?**

The team at HYPR goes above and beyond to make sure our deployment is successful. The focus on end user experieince is key.

**What do you dislike about HYPR?**

I don't have any negatives to report with regard to HYPR.

**What problems is HYPR solving and how is that benefiting you?**

Reducing end user friction while increasing security for human identity.

  ### 17. Seemless within the app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about HYPR?**

I like how Hypr works across multiple platforms seemlessly. I use it on a daily basis with my iPhone and work computer. I have not had any issues that fall on Hypr.When Hypr was rolled out there was a learning curve just like anything else that is new but It was easy to use. I haven't used customer support because I haven't had any issues.

**What do you dislike about HYPR?**

I do not have anything that I dislike about Hypr.

**What problems is HYPR solving and how is that benefiting you?**

Nothing as of yet and by me saying nothing yet does not fall on Hypr

  ### 18. My company uses HYPR and the software works very well.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about HYPR?**

Improved our security and removed the hassles of changing and forgotten passwords

**What do you dislike about HYPR?**

It's a private equity company so there are growing challenges, but as a new company it is also able to pivot and adjust more easily.

**What problems is HYPR solving and how is that benefiting you?**

Authentication made easy and secure.

  ### 19. The most complete true passwordless solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Domenico . | Presales Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about HYPR?**

With HYPR, you will no longer need to know your passwords. With a TAP on your smartphone or a touch on your Security Key, you will have immediate access to everything.

**What do you dislike about HYPR?**

I struggled to find something I didn't like, but I couldn't.

**Recommendations to others considering HYPR:**

Both users and IT departments will no longer be able to do without it.

**What problems is HYPR solving and how is that benefiting you?**

My users no longer have to worry about remembering passwords; the help desk team no longer has to worry about resetting passwords or unlocking users; the security team no longer has to worry about users providing (voluntarily or involuntarily) their passwords to hackers.

  ### 20. My interaction has been to track/prioritize outstanding active issues impacting our customer base.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about HYPR?**

I appreciate the willingness of our support team to become engaged and work together to address issues.

**What do you dislike about HYPR?**

At te present time I am not aware of any 'down sides' in working with and receiving feedback about the HYPR product

**What problems is HYPR solving and how is that benefiting you?**

HYPR is making the use of the purposes identified to be easier to work with

  ### 21. Nice app to do passwordless authentication

**Rating:** 2.5/5.0 stars

**Reviewed by:** Abhinav K. | Freelance, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2023

**What do you like best about HYPR?**

Simple interface of the app, once integrated with the application, able to log in with the fingerprint

**What do you dislike about HYPR?**

There are very limited place where we can use this app

**What problems is HYPR solving and how is that benefiting you?**

It helps me to log in without using any password just by using my fingerprint

  ### 22. Effortless MFA

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2021

**What do you like best about HYPR?**

The actual process of signing in is very simple. Typically, adding MFA/2FA means more steps to login. But with HYPR, it's actually very fast, probably faster than just a password even.

**What do you dislike about HYPR?**

We've seen a few situations with error messages when signing in. Usually, they're resolved by repairing. Also, some workgroup computers are having issues with the Windows Credential Manager, which breaks chrome/outlook passwords for some of our staff.

**Recommendations to others considering HYPR:**

If your staff typically resists new security implementations, this is a good solution that doesn't place more of a burden on employees.

**What problems is HYPR solving and how is that benefiting you?**

We needed to beef up our credential security. This has allowed us to keep security standards without being a burden on the end-users.

  ### 23. Great alternative to 2 factor authentication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about HYPR?**

Great product. Ease of use, and fantastic support team.

**What do you dislike about HYPR?**

Web integration is very limited or doesn't exist.

**What problems is HYPR solving and how is that benefiting you?**

Domain security.


## HYPR Discussions
  - [How much does HYPR cost?](https://www.g2.com/discussions/how-much-does-hypr-cost)
  - [How do I become a HYPR influencer?](https://www.g2.com/discussions/how-do-i-become-a-hypr-influencer)
  - [What software do influencers use?](https://www.g2.com/discussions/hypr-what-software-do-influencers-use)

- [View HYPR pricing details and edition comparison](https://www.g2.com/products/hypr-hypr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+22%3A18%3A36+-0500&secure%5Bsession_id%5D=6f3bee39-9d0f-4ece-8bac-b0486939a044&secure%5Btoken%5D=75463023548aee14a57a5bc07262f4012c3204104eb12f1e9e1298a83e1e1be9&format=llm_user)
## HYPR Integrations
  - [Cribl](https://www.g2.com/products/cribl-suite/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [PingFederate](https://www.g2.com/products/ping-identity-pingfederate/reviews)
  - [PingOne for Workforce](https://www.g2.com/products/pingone-for-workforce/reviews)
  - [Splunk Cloud Platform](https://www.g2.com/products/splunk-cloud-platform/reviews)
  - [VMware Horizon](https://www.g2.com/products/vmware-horizon/reviews)
  - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews)
  - [YubiKey](https://www.g2.com/products/yubikey/reviews)

## HYPR Features
**Authentication type**
- SMS-Based
- Voice-Based Telephony
- Email-Based
- Hardware Token-Based
- Software Token
- Biometric Factor
- Mobile-Push
- Risk-Based Authentication

**Integration**
- Uses Open Standards
- Mobile SDK
- Workforce Authentication
- Customer Authentication

**Administration**
- Bi-Directional Identity Synchronization
- Policy Management
- Cloud Directory
- Application Integrations

**Functionality**
- FIDO2-compliant
- Works with hardware security keys
- Multiple authentication methods
- Offline or no-phone solution

**Identity Verification Functions - Identity Verification**
- Multi-Method Verification
- AI Document Check
- Biometric Face Match
- Integration Options
- Workflow Orchestration

**Functionality**
- Multi-Device Sync
- Backup

**Administration**
- Encryption
- Audit Trails
- Regulatory Compliance

**Risk & Fraud Prevention - Identity Verification**
- Liveness Detection
- AI Risk Scoring
- Document Forensics

**Implementation**
- Easy Setup
- Mobile SDK
- Web SDK

**Compliance & Governance - Identity Verification**
- Standards Compliance
- AML/PEP Screening
- Global Coverage

## Top HYPR Alternatives
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (492 reviews)
  - [LastPass](https://www.g2.com/products/lastpass/reviews) - 4.5/5.0 (2,021 reviews)
  - [1Password](https://www.g2.com/products/1password/reviews) - 4.6/5.0 (1,766 reviews)

