HYPR Reviews & Product Details

I use HYPR for biometric authentication, and I like that it allows us to support device-based biometric logins without the need to develop and update our own intensive system. It's overall easy to manage, and the device-based biometrics work well from what I've experienced. We have a custom portal that links into the HYPR API, which provides easy management access to our internal staff. I believe that the initial setup is straightforward after creating a new image for our specific setup requirements but I would say the ease of setup depends on what systems you are integrating it with specificaly. Review collected by and hosted on G2.com.

The logging against the platform, specifically error logging, could be improved. In our deployment, we see a huge amount of error messages often, most of which do not actually require any intervention. It's not possible to stop them at a log level either from some of these specific errors which can make it difficult to sort through the logs when required. Review collected by and hosted on G2.com.

What I like most about HYPR is how technical depth and practical execution go hand in hand. The focus on passwordless authentication and strong security fundamentals is genuinely interesting to work on, and the engineering challenges feel meaningful rather than just theoretical. Review collected by and hosted on G2.com.

At times, the pace can feel fast, and things may change quickly as the product evolves. Occasionally that can make it harder to keep everything fully aligned, but it’s understandable in a growing. Review collected by and hosted on G2.com.

It is easy to use for the End User, and relatively easy to administer. Review collected by and hosted on G2.com.

The installer can sometimes be a bit finicky with the JSON that goes along side it. Review collected by and hosted on G2.com.

Ease of connecting for FIDO authentication Review collected by and hosted on G2.com.

Length of time needed to engage an engineer to troubleshoot Review collected by and hosted on G2.com.

HYPR enables us to meet both regulatory and insurance requirements, providing continuous security for all our business operations around the clock, every day of the year. I hardly ever need to reach out to support because the platform is so reliable, and since we began using it, we've never experienced a service outage. Review collected by and hosted on G2.com.

Everyone always complains about the length of their security timeout being too short, but this isn't HYPR's fault, they're simply the face for our workforce. Review collected by and hosted on G2.com.

As a consultant I've only implemented Hypr in one environment but I can honestly say that the admin of the network reports his users absolutely love it. And if the users love it then that tells the true story. Review collected by and hosted on G2.com.

Slow to implement full scale integration. Relies on Windows PKI so implementation in a windows network can be encompassing. Better call a consultant. :) Review collected by and hosted on G2.com.

HYPR has made the login experience seamless for my team. It was quick and easy to set up for our Okta users, and I appreciate that we can configure it to allow users to log in once at the workstation level, then seamlessly access our SSO without needing additional authentication. The support for Linux and various other setups has been a big plus, as it accommodates some of our unique environment needs. Review collected by and hosted on G2.com.

One area that could be improved is the error messaging. Occasionally, users encounter generic timeout messages, which can be unclear on the root cause. We’ve raised this with HYPR’s support, and they have been responsive, actively working to enhance error transparency over time. Review collected by and hosted on G2.com.

Hypr offers a modern robust user-friendly secure method for biometric authentication. It's setting the trend for other companies to try and emulate while being a pioneer and leading the pack. The best part of Hypr is that it does exactly what it's supposed to. We've been using Hypr on our network for around 3 years now and have never looked back. It offers security and ease of use for our end users. We have access to metrics such as, frequency of use and other aspects which give us full transparency into the app. When we've had to reach out to customer support the response has been excellent, and efficient. We've had very little issues but on the odd ocassion we've reached out and found a resolution right away - great product, and team! Review collected by and hosted on G2.com.

I can genuinely say that there isn't anything i dislike about Hypr. It works well for our users and we've got no dislikes. The product integrates well with our network and users love the product. 10/10. Review collected by and hosted on G2.com.

Hypr is working good. I like the additional step of Security. The Support is doing an unbelievable great Jobs. Starting from the implementation to configuring, changing the firewall and even misconfiguration on our site. So, we don't use the full possibility of Hypr, but the things we use are a daily gamechanger. Review collected by and hosted on G2.com.

I would like to have a possibility to login via RDP through the VPN tunnel from a non-domain computer with an account which I can't manage. That's not possible - right now. Review collected by and hosted on G2.com.

You just don't need to keep typing your 2FA, best passworless solution for multi factor authentication. Integration is seamless, just scan the QR and you are ready to use your configured apps on Okta without any hassle of repeating or remembering your passcode. Review collected by and hosted on G2.com.

The setup process at times is really tricky and takes too long. Manual method is also something which misses at times in getting account to configure. Most problematic issue is if device gets lost which has been configured, on your new device you need to follow the entire process of setup again. You cannot use email and password to resetup again Review collected by and hosted on G2.com.