There was nothing good about the product. It had tons of issues and then suddenly, the founder removed its heatmap app and started an agency don't the same domain. The issue is that the founder didn't even think it was necessary to update the users. Review collected by and hosted on G2.com.

What do you dislike about HumCommerce?

The founder and the product. The founder didn't think it was important to update the app users and the product was a failure from day one due to glitches. He was trying to milk the LTD users that is it. Review collected by and hosted on G2.com.

CI

Carlos I.

Director Operaciones

Enterprise (> 1000 emp.)

6/11/2019

"Humcommerce Heatmap tracker"

3/5

What do you like best about HumCommerce?

I was inclined to use HumCommerce because I bought a lifetime deal for 30,000 pageviews a month, which is very good for my clients' websites. I liked that it had all the features that major heatmaps have, for example, I can do heatmaps based on certain criteria (e.g., exact URLs, contains, does not contain, etc.), user recordings, funnels, forms, A/B testing, and analytics. I liked that it is very easy to implement by copying and pasting the tracking code; I was able to do it without any problems using Google Tag Manager. Review collected by and hosted on G2.com.

What do you dislike about HumCommerce?

I didn't like the sample limit of 5,000 pageviews for heatmaps, and also I wasn't able to get screenshots exactly as seen by the user; sometimes I get screenshots like a cached version of the website. Also, I wasn't able to get 100% of the traffic because some users get different URLs; I tried to implement using "contains" URLs with no luck. Review collected by and hosted on G2.com.

Recommendations to others considering HumCommerce:

If you have more than 5,000 pageviews a day, probably you'll need another heatmap software. Review collected by and hosted on G2.com.

What problems is HumCommerce solving and how is that benefiting you?

One of the things I was able to accomplish was that I could introduce my clients to heatmaps and conversion rate optimization, which is another service that my agency provides. Because it was a lifetime deal, I can do heatmaps tracking for free for a limited time just to introduce my clients to this kind of tracking. Review collected by and hosted on G2.com.

MB

Mark B.

Manager

Small-Business (50 or fewer emp.)

4/28/2018

"It's made a great difference!"

4/5

What do you like best about HumCommerce?

Humcommerce offers many variations of classic Conversion Rate Optimizing and Analytics tools. In addition to Heatmaps, Session Recordings, and in-depth visitor logs, Humcommerce has functions that show the path of traffic through multiple pages of your website. This function told me how my customers used my site and where the leaks needed to be plugged.

In summary, I've tried Google Analytics, Hotjar, and a few others...I still use Humcommerce. Review collected by and hosted on G2.com.

What do you dislike about HumCommerce?

It doesn't track purchase optimized conversions. Review collected by and hosted on G2.com.