Generated from real user reviews
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Great heatmaps, but accuracy and scrolling glitches hold it back"
What do you like about Hotjar by Contentsquare?
Hotjar gives me a clear overview of user interaction through heatmaps, whether people are browsing on mobile or desktop, and across platforms from Win
Eric M.
Small-Business (50 or fewer emp.)
4.5/5
"User-Friendly and Powerful UX Tool for Startups/Mid-Market Companies with Enterprise-Level Tooling"
What do you like about Hotjar by Contentsquare?
Hotjar is an excellent tool for startups and is very user-friendly. It offers comprehensive user experience management, making it an ideal solution fo
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Great heatmaps, but accuracy and scrolling glitches hold it back"
What do you like about Hotjar by Contentsquare?
Hotjar gives me a clear overview of user interaction through heatmaps, whether people are browsing on mobile or desktop, and across platforms from Win
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Handy UX analytics"
What do you like about Hotjar by Contentsquare?
Very easy to use, our primary source for UX metrics
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Great heatmaps, but accuracy and scrolling glitches hold it back"
What do you like about Hotjar by Contentsquare?
Hotjar gives me a clear overview of user interaction through heatmaps, whether people are browsing on mobile or desktop, and across platforms from Win
Gabor F.
Mid-Market (51-1000 emp.)
3.5/5
"Great for User Behavior Insights"
What do you like about Hotjar by Contentsquare?
Hotjar helps us understand how users interact with our website and find and fix UX issues that with using only Google Analytics previously we missed.
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Handy UX analytics"
What do you like about Hotjar by Contentsquare?
Very easy to use, our primary source for UX metrics
Gabor F.
Mid-Market (51-1000 emp.)
3.5/5
"Great for User Behavior Insights"
What do you like about Hotjar by Contentsquare?
Hotjar helps us understand how users interact with our website and find and fix UX issues that with using only Google Analytics previously we missed.
See Related User Reviews
Samir M.
Small-Business (50 or fewer emp.)
4.5/5
"High quality user recordings"
What do you like about Hotjar by Contentsquare?
the quality of the session recordings, and the surveys rules
Gabor F.
Mid-Market (51-1000 emp.)
3.5/5
"Great for User Behavior Insights"
What do you like about Hotjar by Contentsquare?
Hotjar helps us understand how users interact with our website and find and fix UX issues that with using only Google Analytics previously we missed.
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Great heatmaps, but accuracy and scrolling glitches hold it back"
What do you dislike about Hotjar by Contentsquare?
Sometimes it didn’t give me accurate heatmaps. Also, when I scrolled on a particular screenshot, the heatmap didn’t move with the screen properly, so
Eric M.
Small-Business (50 or fewer emp.)
4.5/5
"User-Friendly and Powerful UX Tool for Startups/Mid-Market Companies with Enterprise-Level Tooling"
What do you dislike about Hotjar by Contentsquare?
The tool has a learning curve but is definitely one that can be learned quickly. Advanced features require more advanced skills and can deter users fr
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Great heatmaps, but accuracy and scrolling glitches hold it back"
What do you dislike about Hotjar by Contentsquare?
Sometimes it didn’t give me accurate heatmaps. Also, when I scrolled on a particular screenshot, the heatmap didn’t move with the screen properly, so
Eric M.
Small-Business (50 or fewer emp.)
4.5/5
"User-Friendly and Powerful UX Tool for Startups/Mid-Market Companies with Enterprise-Level Tooling"
What do you dislike about Hotjar by Contentsquare?
The tool has a learning curve but is definitely one that can be learned quickly. Advanced features require more advanced skills and can deter users fr
See Related User Reviews
Gabor F.
Mid-Market (51-1000 emp.)
3.5/5
"Great for User Behavior Insights"
What do you dislike about Hotjar by Contentsquare?
The session recording limits can be restrictive, and once you hit your quota, visibility drops unless you upgrade. Filtering and segmenting data could
Art B.
Mid-Market (51-1000 emp.)
5.0/5
"3 Years with Hotjar - Outstanding User Insights Platform for E-commerce Growth"
What do you dislike about Hotjar by Contentsquare?
While Hotjar is excellent overall, there are a few minor areas for improvement. Occasionally, the dashboard can feel a bit slow when loading large dat
See Related User Reviews
Samir M.
Small-Business (50 or fewer emp.)
4.5/5
"High quality user recordings"
What do you dislike about Hotjar by Contentsquare?
that there is no holistic pricing there, you have to pay for each feature
Art B.
Mid-Market (51-1000 emp.)
5.0/5
"3 Years with Hotjar - Outstanding User Insights Platform for E-commerce Growth"
What do you dislike about Hotjar by Contentsquare?
While Hotjar is excellent overall, there are a few minor areas for improvement. Occasionally, the dashboard can feel a bit slow when loading large dat
See Related User Reviews
Gabor F.
Mid-Market (51-1000 emp.)
3.5/5
"Great for User Behavior Insights"
What do you dislike about Hotjar by Contentsquare?
The session recording limits can be restrictive, and once you hit your quota, visibility drops unless you upgrade. Filtering and segmenting data could
Art B.
Mid-Market (51-1000 emp.)
5.0/5
"3 Years with Hotjar - Outstanding User Insights Platform for E-commerce Growth"
What do you dislike about Hotjar by Contentsquare?
While Hotjar is excellent overall, there are a few minor areas for improvement. Occasionally, the dashboard can feel a bit slow when loading large dat
Feature rich, we frequently use the survey and heatmapping in particular. Review collected by and hosted on G2.com.
Intergrating more AI functionality will be good Review collected by and hosted on G2.com.
Hotjar is easy to install and get working on any website. I use it every week to check heat maps and other charts above and beyond what Google Analytics offers. I recently found VWO to be a more extensive tracking platform (that is also extensively more expensive) and has some more advanced features. I'm glad to see that HotJar has A/B testing now as a feature. Review collected by and hosted on G2.com.
I don't have much to say against Hotjar; it's a good starting point for checking heatmaps, recordings, etc. Review collected by and hosted on G2.com.
Hotjar is a good product to get quick feedback on your website through effective pop-ups connected to actions that customers could undertake on the website. Review collected by and hosted on G2.com.
It doesn't display all details in all recordings sometimes due to privacy regulations and also it could take a lot of time to analyse the data from recordings. Review collected by and hosted on G2.com.
This tool provides precise user journey insights via heatmap & session recording videos. it's bit easy to configure on your website Review collected by and hosted on G2.com.
there is no cons but they should work for additional features such as shareable recording more efficiently and easy to mobile access Review collected by and hosted on G2.com.
Heatmaps, session recordings, and feedback tools give fast, visual insight into how users behave on-site. Review collected by and hosted on G2.com.
Data depth is limited at scale; not a substitute for more advanced analytics platforms on complex journeys. Review collected by and hosted on G2.com.
The ability to integrate HotJar with HubSpot has been super helpful in understanding leads that visit our website; we typically receive multiple leads per day, so we use the platform frequently. The recording and heatmaps are also instrumental in understanding how visitors engage with our website. Overall, the platform is easy to use and implement on our website. Review collected by and hosted on G2.com.
It slows our site down a bit since recordings are enabled. Review collected by and hosted on G2.com.
The most important thing about Hotjar is, I have identified my business issue by implementing this software in my workspace. Hotjar helped me to fix my business issues in a single click. I have optimized my business for better user experience to drive a major growth to my business. Review collected by and hosted on G2.com.
Nothing to dislike about Hotjar, but they must improve the services in terms of marketing software. Review collected by and hosted on G2.com.
1. Great for receiving CSAT from your users
2. Very easy to collect product feedback when in doubt Review collected by and hosted on G2.com.
My use case was straightforward, and I didn't encounter any bigger problems Review collected by and hosted on G2.com.
Screen recordings that i could watch at any point Review collected by and hosted on G2.com.
It's a bit pricey vs posthog with the free tier limitations Review collected by and hosted on G2.com.
Hotjar is an essential tool throughout website development and beyond. Projects and A-B testing are powerful solutions to optimise our website, ensuring digital experiences are aligned with expectation. Review collected by and hosted on G2.com.
The dashboard could be more user friendly, but once you're up to speed and familiar you soon adjust. Review collected by and hosted on G2.com.
