--- title: Hotjar by Contentsquare Reviews meta\_title: 'Hotjar by Contentsquare Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 345 reviews by the users' company size, role or industry to find out how Hotjar by Contentsquare works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 345 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- ### Hotjar by Contentsquare Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Hotjar's interface **easy to use** , appreciating its clear insights into user interactions and UX improvements. [(12 mentions)](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1092938&qs=pros-and-cons#reviews) Users value Hotjar's **clear user interaction insights** through heatmaps, enhancing understanding of UX across devices. [(10 mentions)](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1093527&qs=pros-and-cons#reviews) Users value the **clear overview of user interactions** provided by Hotjar's heatmaps, enhancing their understanding of UX issues. [(9 mentions)](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1093739&qs=pros-and-cons#reviews) Users find Hotjar **incredibly helpful** for understanding user interactions, allowing for quick identification and resolution of UX issues. [(8 mentions)](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1093384&qs=pros-and-cons#reviews) Users value the **session replay feature** of Hotjar for its intuitive insights into user interactions and UX improvements. [(8 mentions)](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1095354&qs=pros-and-cons#reviews) Users find the **analytics features limited** and encounter issues with session recording quotas and data filtering. [(5 mentions)](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1093143&qs=pros-and-cons#reviews) Users experience **missing features** with Hotjar, particularly in heatmaps and advanced analytics capabilities. [(4 mentions)](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1094638&qs=pros-and-cons#reviews) Users find the **difficult filtering** of session recordings can hinder detailed analysis and cause frustration during reviews. [(3 mentions)](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=2268356&qs=pros-and-cons#reviews) Users find the **pricing expensive** , especially as costs rise with increased usage and the need for multiple features. [(3 mentions)](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1094480&qs=pros-and-cons#reviews) Users face **filtering issues** with Hotjar, as advanced options are needed for better data management. [(3 mentions)](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=2268677&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Hotjar by Contentsquare ##### 1. Ease of Use Users find Hotjar's interface **easy to use** , appreciating its clear insights into user interactions and UX improvements. [ See 12 mentions ](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1092938&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Great heatmaps, but accuracy and scrolling glitches hold it back" What do you like about Hotjar by Contentsquare? Hotjar gives me a clear overview of user interaction through heatmaps, whether people are browsing on mobile or desktop, and across platforms from Win ![Eric M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric M.") EM Eric M. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly and Powerful UX Tool for Startups/Mid-Market Companies with Enterprise-Level Tooling" What do you like about Hotjar by Contentsquare? Hotjar is an excellent tool for startups and is very user-friendly. It offers comprehensive user experience management, making it an ideal solution fo ##### 2. Features Users value Hotjar's **clear user interaction insights** through heatmaps, enhancing understanding of UX across devices. [ See 10 mentions ](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1093527&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Great heatmaps, but accuracy and scrolling glitches hold it back" What do you like about Hotjar by Contentsquare? Hotjar gives me a clear overview of user interaction through heatmaps, whether people are browsing on mobile or desktop, and across platforms from Win ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Handy UX analytics" What do you like about Hotjar by Contentsquare? Very easy to use, our primary source for UX metrics ##### 3. Heatmaps Users value the **clear overview of user interactions** provided by Hotjar's heatmaps, enhancing their understanding of UX issues. [ See 9 mentions ](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1093739&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Great heatmaps, but accuracy and scrolling glitches hold it back" What do you like about Hotjar by Contentsquare? Hotjar gives me a clear overview of user interaction through heatmaps, whether people are browsing on mobile or desktop, and across platforms from Win ![Gabor F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabor F.") GF Gabor F. Mid-Market (51-1000 emp.) 3.5/5 "Great for User Behavior Insights" What do you like about Hotjar by Contentsquare? Hotjar helps us understand how users interact with our website and find and fix UX issues that with using only Google Analytics previously we missed. ##### 4. Helpful Users find Hotjar **incredibly helpful** for understanding user interactions, allowing for quick identification and resolution of UX issues. [ See 8 mentions ](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1093384&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Handy UX analytics" What do you like about Hotjar by Contentsquare? Very easy to use, our primary source for UX metrics ![Gabor F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabor F.") GF Gabor F. Mid-Market (51-1000 emp.) 3.5/5 "Great for User Behavior Insights" What do you like about Hotjar by Contentsquare? Hotjar helps us understand how users interact with our website and find and fix UX issues that with using only Google Analytics previously we missed. ##### 5. Session Replay Users value the **session replay feature** of Hotjar for its intuitive insights into user interactions and UX improvements. [ See 8 mentions ](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1095354&qs=pros-and-cons#reviews) See Related User Reviews ![Samir M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir M.") SM Samir M. Small-Business (50 or fewer emp.) 4.5/5 "High quality user recordings" What do you like about Hotjar by Contentsquare? the quality of the session recordings, and the surveys rules ![Gabor F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabor F.") GF Gabor F. Mid-Market (51-1000 emp.) 3.5/5 "Great for User Behavior Insights" What do you like about Hotjar by Contentsquare? Hotjar helps us understand how users interact with our website and find and fix UX issues that with using only Google Analytics previously we missed. ### 5 Cons or Disadvantages of Hotjar by Contentsquare ##### 1. Limitations Users find the **analytics features limited** and encounter issues with session recording quotas and data filtering. [ See 5 mentions ](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1093143&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Great heatmaps, but accuracy and scrolling glitches hold it back" What do you dislike about Hotjar by Contentsquare? Sometimes it didn’t give me accurate heatmaps. Also, when I scrolled on a particular screenshot, the heatmap didn’t move with the screen properly, so ![Eric M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric M.") EM Eric M. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly and Powerful UX Tool for Startups/Mid-Market Companies with Enterprise-Level Tooling" What do you dislike about Hotjar by Contentsquare? The tool has a learning curve but is definitely one that can be learned quickly. Advanced features require more advanced skills and can deter users fr ##### 2. Missing Features Users experience **missing features** with Hotjar, particularly in heatmaps and advanced analytics capabilities. [ See 4 mentions ](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1094638&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Great heatmaps, but accuracy and scrolling glitches hold it back" What do you dislike about Hotjar by Contentsquare? Sometimes it didn’t give me accurate heatmaps. Also, when I scrolled on a particular screenshot, the heatmap didn’t move with the screen properly, so ![Eric M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric M.") EM Eric M. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly and Powerful UX Tool for Startups/Mid-Market Companies with Enterprise-Level Tooling" What do you dislike about Hotjar by Contentsquare? The tool has a learning curve but is definitely one that can be learned quickly. Advanced features require more advanced skills and can deter users fr ##### 3. Difficult Filtering Users find the **difficult filtering** of session recordings can hinder detailed analysis and cause frustration during reviews. [ See 3 mentions ](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=2268356&qs=pros-and-cons#reviews) See Related User Reviews ![Gabor F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabor F.") GF Gabor F. Mid-Market (51-1000 emp.) 3.5/5 "Great for User Behavior Insights" What do you dislike about Hotjar by Contentsquare? The session recording limits can be restrictive, and once you hit your quota, visibility drops unless you upgrade. Filtering and segmenting data could ![Art B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Art B.") AB Art B. Mid-Market (51-1000 emp.) 5.0/5 "3 Years with Hotjar - Outstanding User Insights Platform for E-commerce Growth" What do you dislike about Hotjar by Contentsquare? While Hotjar is excellent overall, there are a few minor areas for improvement. Occasionally, the dashboard can feel a bit slow when loading large dat ##### 4. Expensive Users find the **pricing expensive** , especially as costs rise with increased usage and the need for multiple features. [ See 3 mentions ](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1094480&qs=pros-and-cons#reviews) See Related User Reviews ![Samir M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir M.") SM Samir M. Small-Business (50 or fewer emp.) 4.5/5 "High quality user recordings" What do you dislike about Hotjar by Contentsquare? that there is no holistic pricing there, you have to pay for each feature ![Art B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Art B.") AB Art B. Mid-Market (51-1000 emp.) 5.0/5 "3 Years with Hotjar - Outstanding User Insights Platform for E-commerce Growth" What do you dislike about Hotjar by Contentsquare? While Hotjar is excellent overall, there are a few minor areas for improvement. Occasionally, the dashboard can feel a bit slow when loading large dat ##### 5. Filtering Issues Users face **filtering issues** with Hotjar, as advanced options are needed for better data management. [ See 3 mentions ](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=2268677&qs=pros-and-cons#reviews) See Related User Reviews ![Gabor F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabor F.") GF Gabor F. Mid-Market (51-1000 emp.) 3.5/5 "Great for User Behavior Insights" What do you dislike about Hotjar by Contentsquare? The session recording limits can be restrictive, and once you hit your quota, visibility drops unless you upgrade. Filtering and segmenting data could ![Art B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Art B.") AB Art B. Mid-Market (51-1000 emp.) 5.0/5 "3 Years with Hotjar - Outstanding User Insights Platform for E-commerce Growth" What do you dislike about Hotjar by Contentsquare? While Hotjar is excellent overall, there are a few minor areas for improvement. Occasionally, the dashboard can feel a bit slow when loading large dat ## Top-Rated Alternatives [ ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox") Glassbox 4.9/5(809) ](https://www.g2.com/products/glassbox/reviews) [ ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory") Fullstory 4.5/5(1,052) ](https://www.g2.com/products/fullstory/reviews) [ ![Mouseflow](https://images.g2crowd.com/uploads/product/hd_favicon/656105f9f4043362adf04f48e4300760/mouseflow.svg "Mouseflow") Mouseflow 4.6/5(690) ](https://www.g2.com/products/mouseflow/reviews) [ View All Alternatives ](https://www.g2.com/products/hotjar-by-contentsquare/competitors/alternatives) ![Lydia T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lydia T.") LT Lydia T. Digital Marketing Specialist Mid-Market (51-1000 emp.) 3/10/2026 "Feature-Rich Platform with Great Survey Options" 4/5 What do you like best about Hotjar by Contentsquare? Feature rich, we frequently use the survey and heatmapping in particular. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Intergrating more AI functionality will be good Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? gaining deep understanding on-site user behaviour Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 9/16/2025 "A Good Starting Point for Tracking" 3.5/5 What do you like best about Hotjar by Contentsquare? Hotjar is easy to install and get working on any website. I use it every week to check heat maps and other charts above and beyond what Google Analytics offers. I recently found VWO to be a more extensive tracking platform (that is also extensively more expensive) and has some more advanced features. I'm glad to see that HotJar has A/B testing now as a feature. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? I don't have much to say against Hotjar; it's a good starting point for checking heatmaps, recordings, etc. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? HotJar allows us to track heatmaps of where people are looking and clicking on our website and to view recordings of the website to see the customer journey, any issues in the flow of the website and be able to make improvements to the website. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 3/4/2026 "Hotjar Makes Collecting Quick Website Feedback Easy" 4/5 What do you like best about Hotjar by Contentsquare? Hotjar is a good product to get quick feedback on your website through effective pop-ups connected to actions that customers could undertake on the website. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? It doesn't display all details in all recordings sometimes due to privacy regulations and also it could take a lot of time to analyse the data from recordings. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? User behaviour is hard to track only through numbers, so getting real insight in the behaviour on the pages is key to see what is actually happening on the site. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Harsh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh B.") HB Harsh B. Sr eCommerce Specialist Mid-Market (51-1000 emp.) 9/25/2025 Guest users or non-business users of the software, not included in G2 scores. "Best Visualize tool to review the Buying Journey" 4/5 What do you like best about Hotjar by Contentsquare? This tool provides precise user journey insights via heatmap & session recording videos. it's bit easy to configure on your website Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? there is no cons but they should work for additional features such as shareable recording more efficiently and easy to mobile access Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? It helped us to identify the bottleneck for the user journey, which functionality of the website is not working and the survey to get the idea about why they left our site. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 4/10/2026 "Practical and accessible behavioural analytics for digital teams" 4/5 What do you like best about Hotjar by Contentsquare? Heatmaps, session recordings, and feedback tools give fast, visual insight into how users behave on-site. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Data depth is limited at scale; not a substitute for more advanced analytics platforms on complex journeys. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Quickly identifies friction points and usability issues, helping prioritise UX and conversion improvements. Review collected by and hosted on G2.com. Show More 4/21/2026 Validated ReviewerIncentivizedSource: G2 invite ![Darian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darian B.") DB Darian B. Editor and Copywriter Mid-Market (51-1000 emp.) 6/24/2025 "Great insights into visitor behavior" 5/5 What do you like best about Hotjar by Contentsquare? The ability to integrate HotJar with HubSpot has been super helpful in understanding leads that visit our website; we typically receive multiple leads per day, so we use the platform frequently. The recording and heatmaps are also instrumental in understanding how visitors engage with our website. Overall, the platform is easy to use and implement on our website. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? It slows our site down a bit since recordings are enabled. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? We receive leads through our website and Hotjar is useful to vet these leads to determine if they are spam or not. We also use it to understand where we need to adjust our website. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Pawan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pawan K.") PK Pawan K. Digital Marketing Specialist Small-Business (50 or fewer emp.) 9/16/2025 "Hotjar helped my business to grow drasticly and orgicaly in fast way." 5/5 What do you like best about Hotjar by Contentsquare? The most important thing about Hotjar is, I have identified my business issue by impletementing this software in my workspace. Hotjar helped me to fix my business issues in a single click. I have optimized my business for better user experience to drive a major growth to my business. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Nothing to dislike about Hotjar, but they must improve the services in terms of marketing software. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? I have solved many problems with my business heatmaps with Hotjar. I have tested many websites and software to improve and grow my business with the use of Hotjar. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mateusz B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mateusz B.") MB Mateusz B. Staff Product Manager Mid-Market (51-1000 emp.) 10/9/2025 "Great for gathering quick feedback from users" 4/5 What do you like best about Hotjar by Contentsquare? 1. Great for receiving CSAT from your users 2. Very easy to collect product feedback when in doubt Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? My use case was straightforward, and I didn't encounter any bigger problems Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Gathering quick feedback from users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games") CC Verified User in Computer Games Small-Business (50 or fewer emp.) 3/10/2026 "On-Demand Screen Recordings You Can Rewatch Anytime" 4/5 What do you like best about Hotjar by Contentsquare? Screen recordings that i could watch at any point Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? It's a bit pricey vs posthog with the free tier limitations Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Getting a better idea to what my clients are doing on my website Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 10/1/2025 "Essential tool for website optimisation" 5/5 What do you like best about Hotjar by Contentsquare? Hotjar is an essential tool throughout website development and beyond. Projects and A-B testing are powerful solutions to optimise our website, ensuring digital experiences are aligned with expectation. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? The dashboard could be more user friendly, but once you're up to speed and familiar you soon adjust. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Visibility of how visitors engage with our website. Working alongside our website designers we can quickly determine pain points and outline opportunities through component and CTA placement. Review collected by and hosted on G2.com. 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