--- title: Hotjar by Contentsquare Reviews meta\_title: 'Hotjar by Contentsquare Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 345 reviews by the users' company size, role or industry to find out how Hotjar by Contentsquare works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 345 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- ## Top-Rated Alternatives [ ![Glassbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glassbox") Glassbox 4.9/5(809) ](https://www.g2.com/products/glassbox/reviews) [ ![Fullstory](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fullstory") Fullstory 4.5/5(1,052) ](https://www.g2.com/products/fullstory/reviews) [ ![Mouseflow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mouseflow") Mouseflow 4.6/5(690) ](https://www.g2.com/products/mouseflow/reviews) [ View All Alternatives ](https://www.g2.com/products/hotjar-by-contentsquare/competitors/alternatives) # Hotjar by Contentsquare Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Hotjar by Contentsquare but has limited features. Are you part of the Hotjar by Contentsquare team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Hotjar by Contentsquare is a digital experience insights platform designed to help individuals, startups, and growing businesses understand what their website or web app visitors are doing — and why. Trusted by over 1 million websites across 180+ countries, it is the go-to behavior analytics tool for teams who want fast, actionable insights without needing a data analyst or a complex setup. At the core of the platform are three product areas: Observe, Ask, and Engage. Observe tools — including Heatmaps and Session Recordings — let you see exactly how users interact with your website. Heatmaps visualize where people click, scroll, and move, helping you spot areas of friction or missed opportunity at a glance. Session Recordings capture real user journeys so you can watch individual visits, identify behavior trends, and uncover bugs with console tracking. Ask tools — including Surveys and a Feedback Widget — bring the voice of your customers directly into the product experience. Run on-site or external surveys, trigger them at the right moment in the user journey, and choose from 30+ pre-built templates covering topics like churn, NPS, product satisfaction, and content relevance. Engage streamlines the entire user research process from end to end: recruit participants, schedule sessions, conduct interviews, and get automatic recordings and transcripts — all in one place. What sets Hotjar by Contentsquare apart is its combination of depth and simplicity. The tools are intuitive enough for marketers, designers, and product managers to use independently, yet powerful enough to surface meaningful insights that drive real decisions. Hotjar complements your existing analytics stack — tools like Google Analytics or Mixpanel — by adding the qualitative layer that explains the numbers. * * * Seller [Contentsquare](https://www.g2.com/sellers/contentsquare) Discussions [Hotjar by Contentsquare Community](https://www.g2.com/products/hotjar-by-contentsquare/discuss) Languages Supported German, English, French, Portuguese, Spanish Solution Type All-in-One Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhotjar-by-contentsquare%2Freviews) ## User Insights Average based on 345 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Hotjar by Contentsquare Integrations (7) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Contentsquare ](https://www.g2.com/products/contentsquare/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Tag Manager ](https://www.g2.com/products/google-tag-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lovable ](https://www.g2.com/products/lovable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Squarespace ](https://www.g2.com/products/squarespace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews) Show More ![Lydia T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lydia T.") LT Lydia T. Digital Marketing Specialist Mid-Market (51-1000 emp.) 3/10/2026 "Feature-Rich Platform with Great Survey Options" 4/5 What do you like best about Hotjar by Contentsquare? Feature rich, we frequently use the survey and heatmapping in particular. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Intergrating more AI functionality will be good Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? gaining deep understanding on-site user behaviour Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 9/16/2025 "A Good Starting Point for Tracking" 3.5/5 What do you like best about Hotjar by Contentsquare? Hotjar is easy to install and get working on any website. I use it every week to check heat maps and other charts above and beyond what Google Analytics offers. I recently found VWO to be a more extensive tracking platform (that is also extensively more expensive) and has some more advanced features. I'm glad to see that HotJar has A/B testing now as a feature. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? I don't have much to say against Hotjar; it's a good starting point for checking heatmaps, recordings, etc. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? HotJar allows us to track heatmaps of where people are looking and clicking on our website and to view recordings of the website to see the customer journey, any issues in the flow of the website and be able to make improvements to the website. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 3/4/2026 "Hotjar Makes Collecting Quick Website Feedback Easy" 4/5 What do you like best about Hotjar by Contentsquare? Hotjar is a good product to get quick feedback on your website through effective pop-ups connected to actions that customers could undertake on the website. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? It doesn't display all details in all recordings sometimes due to privacy regulations and also it could take a lot of time to analyse the data from recordings. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? User behaviour is hard to track only through numbers, so getting real insight in the behaviour on the pages is key to see what is actually happening on the site. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Harsh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh B.") HB Harsh B. Sr eCommerce Specialist Mid-Market (51-1000 emp.) 9/25/2025 Guest users or non-business users of the software, not included in G2 scores. "Best Visualize tool to review the Buying Journey" 4/5 What do you like best about Hotjar by Contentsquare? This tool provides precise user journey insights via heatmap & session recording videos. it's bit easy to configure on your website Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? there is no cons but they should work for additional features such as shareable recording more efficiently and easy to mobile access Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? It helped us to identify the bottleneck for the user journey, which functionality of the website is not working and the survey to get the idea about why they left our site. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 4/10/2026 "Practical and accessible behavioural analytics for digital teams" 4/5 What do you like best about Hotjar by Contentsquare? Heatmaps, session recordings, and feedback tools give fast, visual insight into how users behave on-site. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Data depth is limited at scale; not a substitute for more advanced analytics platforms on complex journeys. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Quickly identifies friction points and usability issues, helping prioritise UX and conversion improvements. Review collected by and hosted on G2.com. Show More 4/21/2026 Validated ReviewerIncentivizedSource: G2 invite ![Darian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darian B.") DB Darian B. Editor and Copywriter Mid-Market (51-1000 emp.) 6/24/2025 "Great insights into visitor behavior" 5/5 What do you like best about Hotjar by Contentsquare? The ability to integrate HotJar with HubSpot has been super helpful in understanding leads that visit our website; we typically receive multiple leads per day, so we use the platform frequently. The recording and heatmaps are also instrumental in understanding how visitors engage with our website. Overall, the platform is easy to use and implement on our website. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? It slows our site down a bit since recordings are enabled. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? We receive leads through our website and Hotjar is useful to vet these leads to determine if they are spam or not. We also use it to understand where we need to adjust our website. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Pawan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pawan K.") PK Pawan K. Digital Marketing Specialist Small-Business (50 or fewer emp.) 9/16/2025 "Hotjar helped my business to grow drasticly and orgicaly in fast way." 5/5 What do you like best about Hotjar by Contentsquare? The most important thing about Hotjar is, I have identified my business issue by impletementing this software in my workspace. Hotjar helped me to fix my business issues in a single click. I have optimized my business for better user experience to drive a major growth to my business. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Nothing to dislike about Hotjar, but they must improve the services in terms of marketing software. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? I have solved many problems with my business heatmaps with Hotjar. I have tested many websites and software to improve and grow my business with the use of Hotjar. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mateusz B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mateusz B.") MB Mateusz B. Staff Product Manager Mid-Market (51-1000 emp.) 10/9/2025 "Great for gathering quick feedback from users" 4/5 What do you like best about Hotjar by Contentsquare? 1. Great for receiving CSAT from your users 2. Very easy to collect product feedback when in doubt Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? My use case was straightforward, and I didn't encounter any bigger problems Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Gathering quick feedback from users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games") CC Verified User in Computer Games Small-Business (50 or fewer emp.) 3/10/2026 "On-Demand Screen Recordings You Can Rewatch Anytime" 4/5 What do you like best about Hotjar by Contentsquare? Screen recordings that i could watch at any point Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? It's a bit pricey vs posthog with the free tier limitations Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Getting a better idea to what my clients are doing on my website Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 10/1/2025 "Essential tool for website optimisation" 5/5 What do you like best about Hotjar by Contentsquare? Hotjar is an essential tool throughout website development and beyond. Projects and A-B testing are powerful solutions to optimise our website, ensuring digital experiences are aligned with expectation. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? The dashboard could be more user friendly, but once you're up to speed and familiar you soon adjust. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Visibility of how visitors engage with our website. Working alongside our website designers we can quickly determine pain points and outline opportunities through component and CTA placement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic ## Questions about Hotjar by Contentsquare? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Hotjar by Contentsquare ](https://www.g2.com/products/hotjar-by-contentsquare/discussions/new) ![Dheeraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dheeraj M.") DM Dheeraj M Pai • Last activity over 5 years ago Is there a python/Node.js API Client for hotjar? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-there-a-python-node-js-api-client-for-hotjar) GU Guest User • Last activity almost 3 years ago What is Hotjar used for? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-hotjar-used-for) [ View all Discussions ](https://www.g2.com/products/hotjar-by-contentsquare/discuss) ## Pricing Options Pricing provided by Hotjar by Contentsquare. ### Free Free ### Growth $39.00 ### Pro Contact Us [ View More Pricing Information ](https://www.g2.com/products/hotjar-by-contentsquare/pricing) Hotjar by Contentsquare Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7c9a73590d298181d8d2df5c933c8f93/fullstory.png "Product Avatar Image") Fullstory 4.5/5(1,052) [ Compare Now ](https://www.g2.com/compare/fullstory-vs-hotjar-by-contentsquare) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8b0d76705d1a8283c70e93d765cd1735/mouseflow.png "Product Avatar Image") Mouseflow 4.6/5(690) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-mouseflow) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d79ad57379226a32a31f51d8b510e84b/smartlook.png "Product Avatar Image") Smartlook 4.6/5(874) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-smartlook) ##### ##### Hotjar by Contentsquare Features Reporting Heat Maps Session Replays Monitoring Administration API / Integrations Performance and Reliability User, Role, and Access Management Analysis Conversion Opportunities Side-By-Side Analysis Mobile Device Analysis User Behavior Click Tracking Mouse Movement [ View More Features ](https://www.g2.com/products/hotjar-by-contentsquare/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics) [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Product Analytics](https://www.g2.com/categories/product-analytics)[Software Testing](https://www.g2.com/categories/software-testing)[Session Replay](https://www.g2.com/categories/session-replay)[E-Commerce Analytics](https://www.g2.com/categories/e-commerce-analytics)[User Research](https://www.g2.com/categories/user-research)[Heatmap Tools](https://www.g2.com/categories/heatmap-tools)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which co-browsing platforms integrate with leading CRM systems to automatically log session transcripts into customer records, for an enterprise contact center?](https://www.g2.com/discussions/which-co-browsing-platforms-integrate-with-leading-crm-systems-to-automatically-log-session-transcripts-into-customer-records-for-an-enterprise-contact-center)[Which IRCM solutions support usage-based billing and service monetization for telecommunications providers?](https://www.g2.com/discussions/which-ircm-solutions-support-usage-based-billing-and-service-monetization-for-telecommunications-providers)[Which Google Workspace academic solutions have the best reviews from operations managers during the implementation phase?](https://www.g2.com/discussions/which-google-workspace-academic-solutions-have-the-best-reviews-from-operations-managers-during-the-implementation-phase) [What columnar storage benefits do wide column databases provide for large-scale data analytics and reporting workflows?](https://www.g2.com/discussions/what-columnar-storage-benefits-do-wide-column-databases-provide-for-large-scale-data-analytics-and-reporting-workflows)[Best billing software with automated payment reminders](https://www.g2.com/discussions/best-billing-software-with-automated-payment-reminders)[Pros and Cons Details](https://www.g2.com/products/hotjar-by-contentsquare/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)