--- title: Hotjar by Contentsquare Reviews meta\_title: 'Hotjar by Contentsquare Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 345 reviews by the users' company size, role or industry to find out how Hotjar by Contentsquare works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 345 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- ## Top-Rated Alternatives [ ![Glassbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glassbox") Glassbox 4.9/5(809) ](https://www.g2.com/products/glassbox/reviews) [ ![Fullstory](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fullstory") Fullstory 4.5/5(1,052) ](https://www.g2.com/products/fullstory/reviews) [ ![Mouseflow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mouseflow") Mouseflow 4.6/5(690) ](https://www.g2.com/products/mouseflow/reviews) [ View All Alternatives ](https://www.g2.com/products/hotjar-by-contentsquare/competitors/alternatives) # Hotjar by Contentsquare Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Hotjar by Contentsquare but has limited features. Are you part of the Hotjar by Contentsquare team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Hotjar by Contentsquare is a digital experience insights platform designed to help individuals, startups, and growing businesses understand what their website or web app visitors are doing — and why. Trusted by over 1 million websites across 180+ countries, it is the go-to behavior analytics tool for teams who want fast, actionable insights without needing a data analyst or a complex setup. At the core of the platform are three product areas: Observe, Ask, and Engage. Observe tools — including Heatmaps and Session Recordings — let you see exactly how users interact with your website. Heatmaps visualize where people click, scroll, and move, helping you spot areas of friction or missed opportunity at a glance. Session Recordings capture real user journeys so you can watch individual visits, identify behavior trends, and uncover bugs with console tracking. Ask tools — including Surveys and a Feedback Widget — bring the voice of your customers directly into the product experience. Run on-site or external surveys, trigger them at the right moment in the user journey, and choose from 30+ pre-built templates covering topics like churn, NPS, product satisfaction, and content relevance. Engage streamlines the entire user research process from end to end: recruit participants, schedule sessions, conduct interviews, and get automatic recordings and transcripts — all in one place. What sets Hotjar by Contentsquare apart is its combination of depth and simplicity. The tools are intuitive enough for marketers, designers, and product managers to use independently, yet powerful enough to surface meaningful insights that drive real decisions. Hotjar complements your existing analytics stack — tools like Google Analytics or Mixpanel — by adding the qualitative layer that explains the numbers. * * * Seller [Contentsquare](https://www.g2.com/sellers/contentsquare) Discussions [Hotjar by Contentsquare Community](https://www.g2.com/products/hotjar-by-contentsquare/discuss) Languages Supported German, English, French, Portuguese, Spanish Solution Type All-in-One Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhotjar-by-contentsquare%2Freviews%3Fsource%3Dsearch) ## User Insights Average based on 345 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Hotjar by Contentsquare Integrations (7) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Contentsquare ](https://www.g2.com/products/contentsquare/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Tag Manager ](https://www.g2.com/products/google-tag-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lovable ](https://www.g2.com/products/lovable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Squarespace ](https://www.g2.com/products/squarespace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews) Show More ![Gabor F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabor F.") GF Gabor F. Marketing Manager Mid-Market (51-1000 emp.) 10/10/2025 "Great for User Behavior Insights" 3.5/5 What do you like best about Hotjar by Contentsquare? Hotjar helps us understand how users interact with our website and find and fix UX issues that with using only Google Analytics previously we missed. Seeing how people actually move through our pages helps us quickly spot where they get stuck or drop off. The visual data gives qualitative insights that using only numbers can’t provide. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? The session recording limits can be restrictive, and once you hit your quota, visibility drops unless you upgrade. Filtering and segmenting data could also be smoother and occasionally recordings miss interactions on dynamic pages. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Hotjar helps us see how people actually use our website through heatmaps and session recordings. The recordings especially have been super useful for spotting how visitors move through our pages and forms. We fixed a lot of small UX issues and friction points that we wouldn’t have noticed just by looking at analytics data. Thanks to that, we managed to improve our forms, and make the overall user experience better and conversions higher. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") AC Verified User in Computer Networking Small-Business (50 or fewer emp.) 3/13/2026 "Hotjar’s All-in-One Suite Makes User Insights Easy to Visualize" 4.5/5 What do you like best about Hotjar by Contentsquare? I really like Hotjar's suite of features. Everything links up together really nicely, and they make vizualizing seeing your data simple. It's one of the best ways to get insights to your users in my opinion. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? There isn't necessarily anything I dislike about Hotjar, although I do wish it had more live interaction features so that you can better track what is happening in real time. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Hotjar is helping me to understand my users and their behaviour, something I couldn't do to the same detail before having it. It is benefiting me because I can easily see what is going on with my platform. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: Organic ![Zonja S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zonja S.") ZS Zonja S. Senior CRO specialist Mid-Market (51-1000 emp.) 12/9/2025 Guest users or non-business users of the software, not included in G2 scores. "Hotjar: Visual Behaviour & Feedback Insights That Illuminate UX & Conversion Funnels" 4/5 What do you like best about Hotjar by Contentsquare? What I Like Best About Hotjar Clear visibility into user behaviour — beyond what analytics alone can show Hotjar’s combination of heatmaps, session recordings, and user-feedback tools surfaces what users actually do (clicks, scrolls, movement) and, where needed, why (via surveys/feedback). Bridges quantitative & qualitative — heatmaps + feedback + recordings in one platform This “all-in-one” approach helps me connect behavioural data (scrolling, clicks, navigation paths) with sentiment or user-reported feedback. That holistic view is invaluable for diagnosing UX friction or conversion drop-offs. Fast setup and accessible to non-technical users Installing Hotjar is straightforward (a simple tracking snippet) and you don’t have to be a developer or data-analyst to start getting insights. This lowers friction for teams and accelerates the feedback–analysis loop. Ideal for spotting UX/UX issues, conversion bottlenecks, and improving funnels With its heatmaps, recordings, and form-analysis features, Hotjar helps reveal where users hesitate, get confused, or abandon before converting — especially useful on landing pages, checkout flows, or signup forms. Flexibility: behavioural tracking, feedback collection, and research tools under one roof The platform supports a mix of tools: heatmaps, session replay, surveys, feedback widgets — making it easy to run mixed-method UX research without stitching together multiple tools. From a CRO / UX-optimization standpoint, this makes Hotjar a powerful “first-stop” tool for diagnosing issues, gathering qualitative insight, and building hypotheses to test — faster and more informed than guessing or relying solely on aggregate analytics. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? What I Dislike (or What Could Be Better) Limits on recordings and data when on free or lower-tier plans The free plan (and lower-end plans) have session-recording caps, which can restrict visibility especially for higher-traffic sites or when you need to analyze many user sessions. Filtering and segmentation for recordings/heatmaps can feel limited at scale Users report that when you have a lot of data (many sessions, many users), the filtering and analysis tools can become overwhelming or less efficient — which makes it harder to quickly extract actionable insights. Performance overhead and possible slower page load / tracking overhead Because Hotjar tracks detailed user interaction, some users note that enabling full recording/analytics can add overhead to site performance (especially on heavy/complex pages). May not replace full analytics — lacks deep quantitative analytics or experimentation features While great for behaviour + feedback insight, Hotjar doesn’t aim to replace a full analytics/experimentation platform (e.g. A/B testing frameworks or in-depth event analytics). For some sophisticated needs, it's more of a qualitative/visual supplement than a full data-stack. Scalability & cost — as traffic grows, may become expensive or require higher-tier plans to remain useful For small sites or early-stage CRO work, the free or low cost plans offer value; but as volume increases, upgrades may be needed — which can raise cost and requires weighing ROI. From a CRO lens: these trade-offs matter — especially if you aim to use it for high-traffic sites, large-scale experiments, or rely heavily on data for funnel optimization and segmentation. It’s valuable, but one must plan accordingly around data volume and analysis needs. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? What Problems Hotjar Is Solving — And How That Benefits Me (as CRO / UX-Optimization) Turning ambiguous analytics metrics into actionable behaviour insight Traditional analytics (page views, bounce rate, conversion rate) often tell what happened, but not why. Hotjar fills that gap: you can see where users got stuck, what they ignored, where they abandoned — which helps root-cause issues in UX or conversion funnels. Providing a low-friction way to observe real user journeys and detect UX friction With session recordings and heatmaps, I can “watch over the shoulder” of real users — replicating their journeys, seeing hesitation, misclicks or drop-offs. This helps prioritise UX fixes based on actual behaviour rather than assumptions. Enabling mixed-method feedback (behaviour + qualitative input) to validate hypotheses or redesigns Because Hotjar offers feedback tools (surveys, forms, feedback widgets) alongside behavioural tracking, I can combine quantitative data (what people do) with qualitative data (what people say they think or feel). That’s powerful for conversion optimization, messaging tweaks, or user-experience improvements. Speeding up insight cycles without heavy analytics infrastructure Hotjar’s easy setup and visual data frontier allow agile teams — even small or non-technical ones — to get real user insights quickly and iterate fast. For CRO teams that run frequent experiments or redesigns, this agility is a big plus. Helping prioritise optimisations based on real user pain-points By seeing actual user frustration or stumbling (via session replays, heatmaps, form-drop-off analysis), we can prioritise UX fixes or funnel improvements that are most likely to improve conversion or retention — instead of guessing or distributing effort evenly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PM Priya M. Executive Small-Business (50 or fewer emp.) 1/30/2026 Guest users or non-business users of the software, not included in G2 scores. "Intuitive Heatmaps & Session Recordings That Take the Guesswork Out" 4.5/5 What do you like best about Hotjar by Contentsquare? Very intuitive and insightful. The heatmaps and session recordings make it easy to understand real user behaviour. Setup is quick, and it’s something you end up using regularly to improve the website experience without guesswork. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Some settings are difficult to set up. For example, making an input field visible requires additional code to configure. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Hotstar helps me understand how real users interact with the website through heatmaps, recordings, and feedback. This helps identify drop-off points and makes it easier to improve our user experience and conversions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite KL Kalini L. Operations Head Mid-Market (51-1000 emp.) 1/9/2026 Guest users or non-business users of the software, not included in G2 scores. "Invaluable Insights into User Behavior with Hotjar" 4.5/5 What do you like best about Hotjar by Contentsquare? Hotjar is extremely useful for gaining a deeper understanding of real user behavior on a website. The heatmaps, session recordings, and feedback tools provide clear insights into what users appreciate and where they encounter problems. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Session recording may be restricted on the free plan, and analyzing large volumes of data can be time-consuming. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Hotjar provides valuable insights into how users navigate our health checkup website. By highlighting the areas where users encounter difficulties, it enables us to enhance the booking process and ultimately boost our conversion rates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite DL Dhruv L. Project TL Small-Business (50 or fewer emp.) 1/20/2026 Guest users or non-business users of the software, not included in G2 scores. "Heatmaps & Session Recordings Make User Behavior Crystal Clear" 4.5/5 What do you like best about Hotjar by Contentsquare? It clearly shows real user behaviour through heatmaps and session recordings, which makes it much easier to understand issues and improve the overall website experience. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? The interface can feel a little cluttered at times, and finding specific insights may take a few extra clicks. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Hotjar provides insights into how users interact with our health-related website, so we can identify drop-offs, improve our forms, and make the booking journey smoother. This helps us address friction points and ultimately leads to better conversions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Raúl C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raúl C.") RC Raúl C. Head of Digital Analytics Mid-Market (51-1000 emp.) 4/21/2026 "Easy to use and quick to create simple surveys" 4/5 What do you like best about Hotjar by Contentsquare? I like how easy it is to use the tool and how quickly I can set up simple surveys. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? It has little flexibility to adapt the graphic elements and the way they are displayed on the page. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? It allows for a better understanding of the customer's perception during the purchasing process. This helps us identify opportunities for improvement, detect how conversion flows, and optimize the experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Art B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Art B.") AB Art B. Conversion Rata Optimisation Manager Mid-Market (51-1000 emp.) 10/9/2025 "3 Years with Hotjar - Outstanding User Insights Platform for E-commerce Growth" 5/5 What do you like best about Hotjar by Contentsquare? After using Hotjar for nearly 3 years in our e-commerce business, I can confidently say it's one of the best investments we've made. The platform is incredibly intuitive and easy to use - even non-technical team members quickly mastered it. Implementation was seamless, taking just minutes to get up and running. The breadth of features is impressive: heatmaps, session recordings, feedback polls, and surveys give us comprehensive insights into customer behavior. Customer support has been consistently responsive and helpful whenever we've had questions. We use Hotjar daily to optimize our website, and the insights have directly contributed to improving our conversion rates and user experience. The integration capabilities are excellent, working smoothly with our existing tech stack. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? While Hotjar is excellent overall, there are a few minor areas for improvement. Occasionally, the dashboard can feel a bit slow when loading large datasets from high-traffic periods. The pricing tiers could be more flexible for mid-sized businesses experiencing rapid growth. Some advanced filtering options in session recordings could be more granular. However, these are relatively minor issues that don't significantly impact the overall value and usefulness of the platform. The team is constantly improving the product, and I've seen many of our previous concerns addressed through updates over the years. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Hotjar has been instrumental in solving several critical challenges for our e-commerce business. First, it eliminated the guesswork in understanding why customers were abandoning carts or not completing purchases - session recordings and heatmaps revealed friction points we never knew existed. Second, it helped us prioritize our optimization efforts by showing us exactly where users were struggling or getting confused on our site. The feedback widgets allowed us to capture real-time customer insights without interrupting their journey. Third, it bridged the communication gap between our marketing, design, and development teams by providing concrete visual evidence of user behavior. As a result, we've seen measurable improvements in conversion rates, reduced bounce rates, and increased average order values. The data-driven insights have also helped us make confident decisions about website changes, saving time and resources that would have been wasted on ineffective modifications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Samir M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir M.") SM Samir M. Product Manager Small-Business (50 or fewer emp.) 1/10/2026 "High quality user recordings" 4.5/5 What do you like best about Hotjar by Contentsquare? the quality of the session recordings, and the surveys rules Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? that there is no holistic pricing there, you have to pay for each feature Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? it helps me filter and slice down user recordings in high quality which helps me figure out UX & CRO issues. many other tools do the same but there recordings quality is so bad Review collected by and hosted on G2.com. Show More 1/15/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite SA Shobhit A. Technology Director Mid-Market (51-1000 emp.) 9/19/2025 "One of the best Insightful tool for UX" 4.5/5 What do you like best about Hotjar by Contentsquare? 1. The setup was relatively smooth. We added the tracking script via Tag Manager and got heatmaps & recordings working quickly. 2. The heatmaps and session recordings are quite helpful for understanding about how visitors interact with our site — where they scroll, click, get stuck or abandon. 3. Feedback and surveys tools are good for capturing qualitative insights from users. 4. The dashboard is intuitive. Even non-technical team members could see value in it. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? 1. Impact on Page load speed once session recordings are enabled. 2.Pricing becomes high with the time and high usage. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Hotjar helps with the UX process. With heatmaps and session recordings, we can actually see how visitors navigate, where they get stuck, and which sections cause drop-offs. This has been very useful in optimizing our checkout funnel and lead forms, reducing bounce rates. The heatmaps make it clear which parts of a page attract attention and which areas are ignored, helping us redesign layouts and improve content placement. basically, improvement in overall UX process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic ## Questions about Hotjar by Contentsquare? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Hotjar by Contentsquare ](https://www.g2.com/products/hotjar-by-contentsquare/discussions/new) ![Dheeraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dheeraj M.") DM Dheeraj M Pai • Last activity over 5 years ago Is there a python/Node.js API Client for hotjar? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-there-a-python-node-js-api-client-for-hotjar) GU Guest User • Last activity almost 3 years ago What is Hotjar used for? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-hotjar-used-for) [ View all Discussions ](https://www.g2.com/products/hotjar-by-contentsquare/discuss) ## Pricing Options Pricing provided by Hotjar by Contentsquare. ### Free Free ### Growth $39.00 ### Pro Contact Us [ View More Pricing Information ](https://www.g2.com/products/hotjar-by-contentsquare/pricing) Hotjar by Contentsquare Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7c9a73590d298181d8d2df5c933c8f93/fullstory.png "Product Avatar Image") Fullstory 4.5/5(1,052) [ Compare Now ](https://www.g2.com/compare/fullstory-vs-hotjar-by-contentsquare) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8b0d76705d1a8283c70e93d765cd1735/mouseflow.png "Product Avatar Image") Mouseflow 4.6/5(690) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-mouseflow) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d79ad57379226a32a31f51d8b510e84b/smartlook.png "Product Avatar Image") Smartlook 4.6/5(874) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-smartlook) ##### ##### Hotjar by Contentsquare Features Reporting Heat Maps Session Replays Monitoring Administration API / Integrations Performance and Reliability User, Role, and Access Management Analysis Conversion Opportunities Side-By-Side Analysis Mobile Device Analysis User Behavior Click Tracking Mouse Movement [ View More Features ](https://www.g2.com/products/hotjar-by-contentsquare/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics) [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Product Analytics](https://www.g2.com/categories/product-analytics)[Software Testing](https://www.g2.com/categories/software-testing)[Session Replay](https://www.g2.com/categories/session-replay)[E-Commerce Analytics](https://www.g2.com/categories/e-commerce-analytics)[User Research](https://www.g2.com/categories/user-research)[Heatmap Tools](https://www.g2.com/categories/heatmap-tools)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which co-browsing platforms integrate with leading CRM systems to automatically log session transcripts into customer records, for an enterprise contact center?](https://www.g2.com/discussions/which-co-browsing-platforms-integrate-with-leading-crm-systems-to-automatically-log-session-transcripts-into-customer-records-for-an-enterprise-contact-center)[Which IRCM solutions support usage-based billing and service monetization for telecommunications providers?](https://www.g2.com/discussions/which-ircm-solutions-support-usage-based-billing-and-service-monetization-for-telecommunications-providers)[Which Google Workspace academic solutions have the best reviews from operations managers during the implementation phase?](https://www.g2.com/discussions/which-google-workspace-academic-solutions-have-the-best-reviews-from-operations-managers-during-the-implementation-phase) [What columnar storage benefits do wide column databases provide for large-scale data analytics and reporting workflows?](https://www.g2.com/discussions/what-columnar-storage-benefits-do-wide-column-databases-provide-for-large-scale-data-analytics-and-reporting-workflows)[Best billing software with automated payment reminders](https://www.g2.com/discussions/best-billing-software-with-automated-payment-reminders)[Pros and Cons Details](https://www.g2.com/products/hotjar-by-contentsquare/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)