What do users say about Hootsuite?

I appreciate Hootsuite for its ability to streamline social media management efficiently and effectively. It acts as a centralized hub for scheduling posts, tracking engagement, and analyzing performance across multiple platforms. For me, the greatest benefit is the sense of security it offers, making the workday more organized and stress-free. Review collected by and hosted on G2.com.

My primary concern with the platform is its user interface. At times, scheduled posts fail to publish without any clear reason, which can be quite frustrating. Moreover, when reaching out for support, the response is typically a link to an article rather than direct assistance, which can slow down the resolution process and make troubleshooting less efficient. Review collected by and hosted on G2.com.

I have been using Hootsuite for more than 8 years and even after considering other software platforms always have stayed with Hootsuite. It is easy to use, flexible, customizable and reliable for our brands. We are a small marketing department but Hootsuite allows us to do sophisticated posts at any given time. The scheduling is so easy to do and it makes us appear much larger than we are. It is easy to use and open to multiple users. We use it every day for posting to multiple channels. Review collected by and hosted on G2.com.

We haven't found many issues with Hootsuite. The main issue is that the different social media channels change their rules and parameters and Hootsuite has to figure out how to get them connected again - but that being said, it never is for more than a day or two. Review collected by and hosted on G2.com.

The basis of this program is of course the possibility to plan publications on several platforms. But the statistics tool and the click linktracker are very appreciable Review collected by and hosted on G2.com.

From time to time, company tags disappear on Linkedin during planning and publishing. In addition, the layout of the arrangement of photos on Linkedin when preparing the publication is not the same as once published. Review collected by and hosted on G2.com.

I use Hootsuite for posting to multiple social platforms and for analytics. I appreciate being able to schedule content across different platforms from the same page, which simplifies my workflow. I find the ability to link posts valuable. I also really like the top performing posts feature and the feedback it provides. The time of day to post suggestions is helpful, and I enjoy the reporting and being able to search by different metrics. Setting up Hootsuite was very easy for me. Review collected by and hosted on G2.com.

I get my manager to approve my posts by scheduling them herself. Sometimes if I choose a time of day in the draft, she can't get into the draft after that time to edit/approve. She ends up duplicating the post to get around that. Review collected by and hosted on G2.com.

Customer support, and all the info you can receive through insightful analytic reports Review collected by and hosted on G2.com.

The cost, and the lack of information upfront about how to pull reports Review collected by and hosted on G2.com.

I love being able to schedule my posts ahead of time with Hootsuite. It has greatly helped in ensuring that all of our posts go out on time, and it gives me the flexibility to add things at the last minute. I also like being able to look at performance reports since those numbers are great to show our executive leadership team. Review collected by and hosted on G2.com.

Sometimes my photos that I try to schedule for X don't actually upload on the first try after I schedule them. For example, I'll schedule a post for all four of our social platforms at the same time, but the photo for X won't save. I will have to go back in and individually input that image again. Not a huge deal, but it has happened a lot recently, so might be a bug? Review collected by and hosted on G2.com.

I use Hootsuite for all of my social media needs and I love it! It allows me to post to multiple platforms at the same time, and I absolutely love that I can program my posts ahead of time, taking the stress out of worrying about timelines and meeting deadlines. Hootsuite is super user-friendly, and I've never had any issues with it. My favorite tool is the planner, which lets me plan my social media posts weeks in advance and I love that it recommends the best times for me to post. The initial setup was super easy too. Review collected by and hosted on G2.com.

I think the AI feature could be improved. I usually create my content in Canva and then use ChatGPT to create my language. It would be great if I could do this all in Hootsuite. Review collected by and hosted on G2.com.

I appreciate how Hootsuite makes it easy to do daily posts by allowing me to schedule them with the planner, which saves me more time than I can even imagine. I love the convenience it offers and the ongoing upgrades that assist me in generating ideas. The ease of responding to messages, likes, or clicks is incredibly helpful. Additionally, when my marketing brain is fried due to other responsibilities at the company, Hootsuite helps me with this part of my job. The initial setup was easy, and I've been using it for 2-3 years now. Review collected by and hosted on G2.com.

I could use more training on some of the newer features I haven't even explored yet due to allowing the time. Overall training when you sign up would be nice. Even videos. Review collected by and hosted on G2.com.

Hootsuite has truly been a game changer for my business when it comes to managing social media. The platform streamlines the process of scheduling posts across multiple accounts, saving me valuable time each day. It allows me to plan my content in advance, ensuring that I can maintain a consistent and professional online presence without feeling overwhelmed.

The analytics feature is another highlight—Hootsuite gives me the ability to track engagement, which helps me understand what content resonates most with my audience. This insight has been invaluable for tweaking my strategy and ensuring I'm always hitting the mark.

Overall, Hootsuite has been instrumental in optimizing my social media efforts. It’s user-friendly, efficient, and has made staying organized a breeze. I highly recommend it to any business looking to enhance its social media management! Review collected by and hosted on G2.com.

One downside of Hootsuite is that its pricing can be a bit steep for small businesses with limited budgets. Review collected by and hosted on G2.com.

It's very easy and user-friendly to schedule posts on all social media channels at once. I like the fact that you can adjust the size of a graphic on "Your post" and it adjusts it automatically for each channel. Like the fact that I can tag people in the caption of the posts and add hashtags and emojis as I see fit. Love that they offer non-profit discount rates. Review collected by and hosted on G2.com.

I don’t like that Instagram mentions only become linked once the post is published; I wish they could be linked while I’m scheduling the post. Also, when I post on Instagram natively, I can add up to 20 pics and include a mix of photos and videos, but in Hootsuite I’m only able to select 10 pictures. Similar complaints with other channels. The analytics are not the best. Hootsuite analytics gives me very different numbers than what Meta Business Suite provides me for Instagram and Facebook engagement. Review collected by and hosted on G2.com.